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Houston Willowbrook
Houston Willowbrook
Houston Willowbrook
Houston Willowbrook
Houston Willowbrook
Houston Willowbrook
Houston Willowbrook

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6.7

Good

253 reviews

253 reviews

Housekeeping4
See map

6.4

Good

Location rating score

Parking
FREE
Popular landmarks
The Galleria 26.8 km
Water Wall 27.4 km
Downtown Aquarium 28.9 km
The Menil Collection 29.7 km
Minute Maid Park 30.1 km
Museum of Fine Arts, Houston 31.3 km
The Houston Museum of Natural Science 31.5 km
Children's Museum of Houston 31.8 km
Houston Zoo 32.3 km
Space Center Houston 63.8 km
Nearby landmarks
K. Mathew Warnock, MD 360 m
Aerodrome Ice Skating Complex 850 m
Willowbrook Dental 1.3 km
Willowbrook Mall 1.4 km
Willowbrook Sports Complex 2.3 km
Whitmeyer's Distilling 2.7 km
Kickerillo-Mischer Preserve 2.9 km
Classic 3 Golf Course, Inc 3.0 km
Matzke Park 3.2 km
Turtle Lake Park 3.3 km

Houston Willowbrook

18818 Tomball Parkway, Willowbrook, Houston (TX), United States, 77070 - See map

Conveniently situated in the Willowbrook part of Houston (TX), this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Hot tub

Daily housekeeping

Bar

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Announcements by hotel (1)
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

Your dates are popular among travelersUsers are booking a place in Houston (TX) every 1 minutes on Agoda.com
Value for money5.5
Location rating6.4
Nearest airportDavid Wayne Hooks Memorial Airport (DWH)
Distance to airport11.2 km

Rooms available at Houston Willowbrook

2 Queen Beds, Non-Smoking
...
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    1 Queen Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking
    ...
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      2 Queen Beds Non-Smoking
      ...
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        1 King Bed, Mobility/Hearing Accessible Room, Bathtub w/ Grab Bars, Non-Smoking
        ...
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          1 King Bed Non-Smoking
          ...
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            Room with Two Double Beds
            ...
            • Room size: 30 m²/323 ft²
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            King Room
            ...
            • Room size: 27 m²/291 ft²
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            Executive King Bed
            ...
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              Accessible Double Bed
              ...
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                Standard Accessible King Bed
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                  Frequently asked questions

                  Does Houston Willowbrook have a hot tub?

                  A hot tub is one of the facilities available at Wyndham Garden Houston Willowbrook.

                  What time is check-in and check-out at Houston Willowbrook?

                  Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

                  How do I get to Houston Willowbrook?

                  A stay at Houston Willowbrook also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Houston Willowbrook has a car park right on site for maximum convenience. Parking is free for guests.

                  Is breakfast offered at Houston Willowbrook?

                  Wake up to a great continental breakfast at Houston Willowbrook. Adults can enjoy breakfast offered with an additional charge of 10 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

                  What is the smoking policy at Houston Willowbrook?

                  Houston Willowbrook does not permit smoking in any of its rooms, but allows smoking in designated areas.

                  What restaurants are nearby Houston Willowbrook?

                  Restaurants including Churrascos, Great American Grill and Berri Swirl are popular in Houston Willowbrook’s neighborhood which is known as Willowbrook.

                  What are popular attractions near Houston Willowbrook?

                  Houston Willowbrook’s location in the Willowbrook neighborhood makes it close to famous attractions including Kickerillo-Mischer Preserve and Matzke Park.

                  Show more questions
                  See map

                  Explore the neighborhood

                  What people love about Houston Willowbrook

                  • 7.2

                    Very good
                    Location

                    "Good location."

                    Jim

                    |

                    January 17, 2022

                  • 8

                    Very good

                    "over all I liked the hotel and would book it again"

                    La'Kiesha

                    |

                    September 14, 2021

                  • 7.2

                    Very good
                    Cleanliness

                    "Quiet and clean room."

                    Diane

                    |

                    March 6, 2021

                  Property ranking|Compared to 552 Houston (TX) properties
                  See all rankings
                  Value for money score
                  5.6/10
                  Location score
                  6.4/10
                  Service score
                  5.8/10
                  Cleanliness score
                  5.3/10
                  Better than
                  96
                  %
                  of Houston (TX) properties
                  Better than
                  96
                  %
                  of Houston (TX) properties
                  Better than
                  96
                  %
                  of Houston (TX) properties
                  Better than
                  95
                  %
                  of Houston (TX) properties
                  Overall rating:

                  6.7

                  Good
                  253 reviews
                  Cleanliness
                  5.2
                  Facilities
                  5.3
                  Location
                  6.4
                  Read all reviews >
                  More about Houston Willowbrook

                  More about Houston Willowbrook

                  Nestled in the heart of Willowbrook, Wyndham Garden Houston Willowbrook is an ideal spot from which to discover Houston (TX). From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

                  Wyndham Hotels & Resorts is renowned for its quality services and friendly staff, and Wyndham Garden Houston Willowbrook lives up to expectations. This property offers numerous on-site facilities to satisfy even the most discerning guest.

                  All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. Enjoy a great location and services to match at Wyndham Garden Houston Willowbrook.

                  Show more
                  Amenities and facilities
                  Review score
                  Facilities

                  5.3

                  Languages spoken

                  • English
                  • Spanish

                  Internet access

                  • Free Wi-Fi in all rooms!
                  • Wi-Fi in public areas

                  Things to do, ways to relax

                  • Fitness center
                  • Hot tub
                  • Spa
                  • Swimming pool [indoor]
                  • Swimming pool [outdoor]

                  Cleanliness and safety

                  • Cashless payment service
                  • Daily disinfection in all rooms
                  • Daily disinfection in common areas
                  • Face coverings on staff
                  • First aid kit
                  • Free face masks
                  • Guest rooms seal after sanitization
                  • Hand sanitizer
                  • Hot water linen and laundry washing
                  • Hygiene certification
                  • Physical distancing of at least 1 meter
                  • Protective screens in common areas
                  • Rooms sanitized between stays
                  • Safe dining setup
                  • Shared stationery removed
                  • Staff trained in safety protocol
                  • Temperature check for guests and staff

                  Dining, drinking, and snacking

                  • Bar
                  • Happy hour
                  • Restaurants
                  • Room service
                  • Vending machine

                  Services and conveniences

                  • Cash withdrawal
                  • Contactless check-in/out
                  • Daily housekeeping
                  • Dry cleaning
                  • Elevator
                  • Facilities for disabled guests
                  • Laundry service
                  • Luggage storage
                  • Meeting/banquet facilities
                  • Safety deposit boxes
                  • Smoke-free property
                  • Smoking area

                  For the kids

                  • Family room

                  Access

                  • Check-in [24-hour]
                  • Fire extinguisher
                  • Front desk [24-hour]
                  • Pets allowed

                  Getting around

                  • Car park [free of charge]
                  • Car park [on-site]
                  • Shuttle service
                  Location
                  18818 Tomball Parkway, Willowbrook, Houston (TX), United States, 77070
                  Good
                  Location

                  6.4

                  Airports

                  • David Wayne Hooks Memorial Airport (DWH)
                    11.2 km
                  • West Houston Airport (IWS)
                    20.9 km

                  Hospital or clinic

                  • K. Mathew Warnock, MD
                    360 m

                  Cash withdrawal

                  • ATM on-site
                  What's nearby

                  Popular landmarks

                  • The Galleria
                    26.8 km
                  • Water Wall
                    27.4 km
                  • Downtown Aquarium
                    28.9 km
                  • The Menil Collection
                    29.7 km
                  • Minute Maid Park
                    30.1 km
                  • Museum of Fine Arts, Houston
                    31.3 km
                  • The Houston Museum of Natural Science
                    31.5 km
                  • Children's Museum of Houston
                    31.8 km
                  • Houston Zoo
                    32.3 km
                  • Space Center Houston
                    63.8 km

                  Nearby landmarks

                  • K. Mathew Warnock, MD
                    360 m
                  • Aerodrome Ice Skating Complex
                    850 m
                  • Willowbrook Dental
                    1.3 km
                  • Willowbrook Mall
                    1.4 km
                  • Willowbrook Sports Complex
                    2.3 km
                  • Whitmeyer's Distilling
                    2.7 km
                  • Kickerillo-Mischer Preserve
                    2.9 km
                  • Classic 3 Golf Course, Inc
                    3.0 km
                  • Matzke Park
                    3.2 km
                  • Turtle Lake Park
                    3.3 km
                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Property policies
                  Children and extra beds

                  Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                  All children are welcome.

                  Infant 0-2 year(s)
                  Stay for free if using existing bedding.
                  Baby cot/crib available upon request
                  Children 3-17 year(s)
                  Stay for free if using existing bedding.
                  If you need an extra bed, it will incur an additional charge.
                  Guests 18 years and older are considered as adults
                  Must use an extra bed which will incur an additional charge.
                  Others
                  • A credit or debit card security deposit of USD 50 is required upon check-in for charges or damages during the stay.
                  • When booking more than 5 rooms, different policies and additional supplements may apply.
                  Some helpful facts

                  Check-in/Check-out

                  • Check-in from15:00
                  • Check-out until12:00

                  Extras

                  • Breakfast charge (unless included in room price)10 USD

                  The property

                  • Number of rooms 151
                  Property announcements

                  Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

                  The property is undergoing renovations and all the facilities are closed through the end of the year

                  Reviews of Houston Willowbrook from real guests

                  Provided by verified guests of Agoda
                  5.6
                  /
                  10
                  Review score
                  Cleanliness5.2
                  Facilities5.3
                  Location6.4
                  Service5.8
                  Value for money5.5
                  High score for Houston (TX)
                  Rating
                  9+ Exceptional (4)
                  8-9 Excellent (0)
                  7-8 Very Good (3)
                  6-7 Good (2)
                  <6 Below Expectation (15)
                  Time of the year
                  Mar - May (8)
                  Jun - Aug (6)
                  Sep - Nov (5)
                  Dec - Feb (5)
                  All guests (59)
                  All room types
                  Showing 24 verified guest comments
                  12
                  10.0
                  Exceptional
                  Renae from United States
                  Business traveler
                  1 King Bed Non-Smoking
                  Stayed 2 nights in September 2020

                  Quality”

                  excellent all the wy around

                  Reviewed October 09, 2020

                  See room deals

                  9.2
                  Exceptional
                  Justin from United States
                  Business traveler
                  1 King Bed Non-Smoking
                  Stayed 1 night in February 2019

                  Absolutely recommended”

                  Aside from the location (north Houston/south Tomball) I can't recommend this hotel enough. The staff is fantastic, the restaurant is good and there are several restaurants within walking distance that are all good.

                  Reviewed February 15, 2019

                  See room deals

                  10.0
                  Exceptional
                  Starr from United States
                  Couple
                  1 King Bed Non-Smoking
                  Stayed 2 nights in November 2020

                  Exceptional”

                  Qwesome price

                  Reviewed November 22, 2020

                  See room deals

                  8.0
                  Excellent
                  La'Kiesha from United States
                  Family with young children
                  Queen Room with Roll-In Shower - Mobility/Hearing Accessible - Non-Smoking
                  Stayed 1 night in September 2021

                  Very good”

                  I enjoyed this hotel the cleanliness was on point but the housekeeping and front desk needs to work more on there hospitality could use some more work..but over all I liked the hotel and would book it again

                  Reviewed September 14, 2021

                  See room deals

                  7.2
                  Very good
                  Diane from United States
                  Couple
                  King Room - Non-Smoking
                  Stayed 1 night in March 2021

                  Water damage from recent ice storms ”

                  The guy who checked us in, was very slow. Sign said no towels. There was bagged ice in the shelves by checkin. I asked if that was for rooms and he said yes. Top sheet on bed was not fully dry and smelled of bleach (which it should). Also in bathroom there was only 1 set of towels. No toiletries provided. Granted we got a bargain rate ,so trated this as a lore class facility. Quiet and clean room.

                  Reviewed March 07, 2021

                  See room deals

                  7.2
                  Very good
                  Jim from United States
                  Couple
                  1 King Bed Non-Smoking
                  Stayed 3 nights in December 2021

                  Cheap but not bad”

                  Good location. Internet is spotty. Staff very unfriendly.

                  Reviewed January 17, 2022

                  See room deals

                  6.4
                  Good
                  Russell from United States
                  Solo traveler
                  1 King Bed Non-Smoking
                  Stayed 2 nights in May 2022

                  Lack of staff”

                  There was literally no front desk staff present upon arrival and only one housekeeping person who spoke only Spanish and was unable to check in any guests. Eventually a desk clerk arrived from another property but it took 2 hours to get into a room. Agoda wasn't much help either; I was told that after an email sent to the property was unanswered after 30 minutes, a refund would be issued, but they did not do so.

                  Reviewed May 19, 2022

                  See room deals

                  6.0
                  Tyrone from United States
                  Couple
                  1 King Bed, Mobility/Hearing Accessible Room, Bathtub w/ Grab Bars, Non-Smoking
                  Stayed 1 night in June 2022

                  It's Okay”

                  It's okay for the price and we got a special but for the regular rates of 60 to 80 bucks I would not recommend. The room we got was not cleaned properly. They still had razors and food left over. Everything was dusty. The AC Filter was so dirty and the floor was not vacuumed at all. If you book daily there is a $50 deposit each day and not transfered.

                  Reviewed June 14, 2022

                  See room deals

                  6.4
                  Good
                  Bon from United States
                  Business traveler
                  King Room - Non-Smoking
                  Stayed 1 night in July 2021

                  Bob in NH”

                  Worth the money. Not great but I've been in far worse hotels and paid more money. Bed/pillows great, too much hair which isn't mine in the bathroom.

                  Reviewed July 06, 2021

                  See room deals

                  5.6
                  Jamey from United States
                  Couple
                  1 King Bed Non-Smoking
                  Stayed 1 night in April 2022

                  Above average”

                  Motel in itself was clean. However, one set of elevators out of 2, wasn't working, so you had to walk a good distance to get to working one. Once on the floor we were staying on, all you could smell was weed or cush in the hallway. The room was clean. The bed was not comfortable.

                  Reviewed May 05, 2022

                  See room deals

                  5.6
                  Leon from United States
                  Business traveler
                  Queen Room with Two Queen Beds - Non-Smoking
                  Stayed 1 night in December 2021

                  Smelly”

                  In for town for work and oddly my room had a powerful Oder of curry, there was long hairs on my bedsheets under the blankets and areas of the carpeting in my room was STICKY. Maybe I just got the bad ROOM, but this was my experience. It's kind of become the norm for people to buy nice hotels and not take care of them unfortunately.

                  Reviewed December 28, 2021

                  See room deals

                  5.2
                  James from United States
                  Family with young children
                  Queen Room with Two Queen Beds - Non-Smoking
                  Stayed 2 nights in March 2022

                  Needs help ”

                  They don’t clean the rooms. Pool & fitness room out of order. Bar is closed. Air didn’t work in first room, moved to another- air worked but room was ran down.

                  Reviewed March 29, 2022

                  See room deals

                  5.2
                  Henry from United States
                  Couple
                  1 King Bed Non-Smoking
                  Stayed 1 night in April 2022

                  Above average”

                  There was no breakfast, and the indoor pool was not a available. There was also no coffee in the room. The coffee maker was there, but no coffee packets

                  Reviewed April 13, 2022

                  See room deals

                  4.0
                  Anna from United States
                  Solo traveler
                  1 Queen Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking
                  Stayed 1 night in July 2022

                  Facts alone”

                  Booked 1+1 night for total of 2nights different rooms while my a/c was getting fixed in my apartment. No Wifi in rooms which sucks when there’s nothing else available in hotel. All amenities are basically closed until 12/2022 so don’t expect extra listed because aren’t available. I did see a small roach in tub as other expressed 1/2 nights. 13 channels available on tv so don’t expect much viewing bring books to read or it works for a hot shower, cold room and space to breathe. Prevalent water damage throughout rooms and elevators are worn. I’ve received random towels in room upon arrival and hair throughout my ONLY bath towel.

                  Reviewed July 12, 2022

                  See room deals

                  3.6
                  Rachel from United States
                  Couple
                  1 King Bed, Mobility/Hearing Accessible Room, Bathtub w/ Grab Bars, Non-Smoking
                  Stayed 3 nights in March 2022

                  Think twice”

                  Had to change rooms tv didn’t work couldn’t connect to the WiFi the whole time I was there didn’t have ice machine on floors office personnel had to give you ice no breakfast rooms didn’t get clean the whole weekend elevator was out on our floor

                  Reviewed April 04, 2022

                  See room deals

                  4.4
                  Rodolfo from United States
                  Solo traveler
                  1 King Bed Non-Smoking
                  Stayed 2 nights in July 2022

                  Acceptable”

                  The place has gotten run down, as of lately

                  Reviewed July 05, 2022

                  See room deals

                  2.8
                  Nicole from United States
                  Business traveler
                  1 Queen Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking
                  Stayed 1 night in January 2022

                  Horrible Customer Service”

                  The front desk staff at checkin was horrible and rude. She gave me my initial room and it was already occupied when I went in. Then when I brought the key back she didn’t even care that I had walked in on someone else in their room. She was just rude and very short. Then when I got another room there were bugs and only one towel. Was not pleased with this hotel even after moving from another Windham that I had an even worse experience at.

                  Reviewed January 07, 2022

                  See room deals

                  3.2
                  Keisha from United States
                  Couple
                  1 King Bed, Mobility/Hearing Accessible Room, Bathtub w/ Grab Bars, Non-Smoking
                  Stayed 2 nights in April 2022

                  Terrible ”

                  The roads were nasty, missing items. We change rooms three times. Elevators were out, no ice, tv didn’t work, refrigerator out and customer service was terrible.

                  Reviewed April 21, 2022

                  See room deals

                  2.8
                  Arthur from United States
                  Solo traveler
                  1 Queen Bed, Mobility/Hearing Accessible Room, Roll-In Shower, Non-Smoking
                  Stayed 1 night in January 2022

                  Bed bugs bite”

                  Was in a infested room for two days then got moved to a room with no heat beware if room has a musty smell not normal bed bugs give off musty odor don’t IGNORE YOUR NOSE

                  Reviewed January 09, 2022

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                  2.0
                  Annbel from United States
                  Family with young children
                  Queen Room with Two Queen Beds - Non-Smoking
                  Stayed 4 nights in November 2021

                  Acceptable”

                  For one wrong room, when breakfast is included it should be free and always there not 10 and up. Found mold had to move rooms, then found last guest clothes in closet which shows they don’t clean, checked under bed found last guest shoes, found blood stain on curtains furniture falling apart. Never again

                  Reviewed November 21, 2021

                  See room deals

                  12
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