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8.7

Excellent
/10
(2,989 reviews)See what guests said
Highly rated by guests – 83% would recommend
Housekeeping6
View5
Breakfast1
See map

9.6

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Adler School Of Professional Psychology

80 m

Fannie May

80 m

London Guarantee Building

90 m

The McCormick Bridgehouse & Chicago River Museum

90 m

Blackhawks Store

90 m

Popular landmarks
Cloud Gate

560 m

Millennium Park

610 m

The Magnificent Mile

820 m

The Art Institute of Chicago

900 m

360 Chicago Observation Deck

1.3 km

Closest landmarks
Consulate of France

200 m

State Street Bridge Gallery

210 m

Seminary Consortium for Urban Pastoral Education

210 m

Consulate of Spain

220 m

North Michigan Avenue

220 m

Royal Sonesta Chicago Downtown

"Beautiful hotel with lovely views in the heart ❤️ of downtown Chicago."

Nigel - May 8, 2022
King Room - Guestroom Royal Sonesta Chicago Downtown
Lobby Royal Sonesta Chicago Downtown
Lobby Royal Sonesta Chicago Downtown
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Royal Sonesta Chicago Downtown

71 E. Wacker Dr., Loop, Chicago (IL), United States, 60601 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Attention

This property is in high demand!

6 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas."
  • 270 meters to public transportation

  • Located in heart of Chicago (IL)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Value for money8.3
Location rating9.6
Nearest airportMidway International Airport (MDW)
Distance to airport14.6 km

Rooms available at Royal Sonesta Chicago Downtown

One Bedroom Suite
...
  • Room size: 73 m²/786 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
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King One Bedroom Suite
...
  • Room size: 87 m²/936 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
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Junior Suite
...
  • Room size: 72 m²/775 ft²
  • Outdoor view
  • 1 king bed and 1 sofa bed
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Studio Suite
...
  • Room size: 43 m²/463 ft²
  • River view
  • 1 king bed
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Deluxe Two Queens
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 queen beds
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Queen Room with 2 Queen Beds
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 queen beds
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One Bedroom State Suite Hearing Accessible
...
  • Room size: 87 m²/936 ft²
  • Outdoor view
  • 1 sofa bed & 1 king bed
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One-Bedroom Lasalle Suite - Hearing Accessible
...
  • Room size: 73 m²/786 ft²
  • Outdoor view
  • 1 sofa bed & 1 king bed
Enter dates to see prices
Two-Bedroom Michigan Suite - Accessible Roll-In Shower
...
  • Room size: 117 m²/1259 ft²
  • River view
  • 1 king bed & 1 sofa bed & 1...
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Skyline Suite Hearing Accessible
...
  • Room size: 89 m²/958 ft²
  • River view
  • 1 sofa bed & 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Royal Sonesta Chicago Downtown?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Royal Sonesta Chicago Downtown?

For those who wish to drive their own cars, Royal Sonesta Chicago Downtown has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

Is breakfast offered at Royal Sonesta Chicago Downtown?

Adults can enjoy breakfast offered with an additional charge of 18 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Royal Sonesta Chicago Downtown?

Royal Sonesta Chicago Downtown does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Royal Sonesta Chicago Downtown?

The closest train, metro, or bus station to Royal Sonesta Chicago Downtown is State/Lake Subway Station, 270 m away.

What restaurants are nearby Royal Sonesta Chicago Downtown?

Royal Sonesta Chicago Downtown’s neighborhood is Loop which includes popular restaurants such as Hoyt's Tavern, Fuse and Einstein Brothers Bagels.

What popular shopping places are close to Royal Sonesta Chicago Downtown?

Shopping options in Royal Sonesta Chicago Downtown’s Loop neighborhood include Fannie May, Blackhawks Store and State Street Bridge Gallery.

What are popular attractions near Royal Sonesta Chicago Downtown?

Royal Sonesta Chicago Downtown’s location in the Loop neighborhood makes it close to famous attractions including Cloud Gate, Skydeck Chicago - Willis Tower and Shedd Aquarium.

What popular natural sightseeing spots are close to Royal Sonesta Chicago Downtown?

Royal Sonesta Chicago Downtown’s nearby natural sights include Millennium Park located in the same Loop area.

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Explore the neighborhood

What people love about Royal Sonesta Chicago Downtown

  • 10

    Exceptional

    "Beautiful hotel with lovely views in the heart ❤️ of downtown Chicago."

    Nigel

    |

    May 8, 2022

  • 10

    Exceptional
    Staff 

    "Check-in was fast and easy."

    Nigel

    |

    May 8, 2022

  • 10

    Exceptional
    Staff 

    "Staff greeted you and was very welcoming."

    Nigel

    |

    May 8, 2022

Overall rating:

8.7

Excellent
2,989 reviews
Cleanliness
8.9
Facilities
8.1
Location
9.6
Read all reviews >
What travelers say they love:
It’s a great place to go to exhale with your partners
Raven from United States
Couple
More about Royal Sonesta Chicago Downtown

More about Royal Sonesta Chicago Downtown

Royal Sonesta Chicago Downtown

Get the most from an urban escape in Chicago (IL) when you book a room at Royal Sonesta Chicago Downtown. Located right in the city center, Royal Sonesta Chicago Downtown saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At Royal Sonesta Chicago Downtown, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs.
Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at Royal Sonesta Chicago Downtown thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
All rooms at Royal Sonesta Chicago Downtown are designed for comfort. Some rooms at Royal Sonesta Chicago Downtown even come with extra design features such as a separate living room. In some select rooms, you can find a refrigerator, bottled water and a coffee or tea maker at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at Royal Sonesta Chicago Downtown, with their exclusive service.
Apart from amenities and services, Royal Sonesta Chicago Downtown goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. Check out the hotel's fitness facility to stay fit and firm on vacation. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

Experience Chicago (IL) like a true local. An afternoon of browsing the works at The Art Institute of Chicago located 890 m away can familiarize you with the local art scene. Don't forget to stop by Cloud Gate located 560 m away, where everyone who visits Chicago (IL) wants to have their photo taken. Experience local culture through architecture at Skydeck Chicago - Willis Tower located 1.3 km away.

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Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

View

2 mentions

Housekeeping

1 mention

Languages spoken

  • English
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Ticket services

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Bar
  • Grocery delivery
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in/out [private]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Desk
  • Free bottled water
  • Individual air conditioning
  • Streaming service like Netflix
Food and dining
Breakfast options
  • American
Restaurants on site

Hoyt's American Tavern

  • Cuisine: American
  • Menu: Buffet
Location
71 E. Wacker Dr., Loop, Chicago (IL), United States, 60601
Exceptional
Location

9.6

Airports

  • Midway International Airport (MDW)
    14.6 km
  • O'Hare International Airport (ORD)
    25.2 km

Public transportation

  • State/Lake Subway Station
    270 m
  • Randolph/Wabash Railway Station
    350 m

Hospital or clinic

  • Michigan Avenue Immediate/Primary Care (MAICOH)
    220 m

Shopping

  • Water Tower Place
    1.2 km

Convenience store

  • 7 Eleven
    150 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Cloud Gate
    560 m
  • Millennium Park
    610 m
  • The Magnificent Mile
    820 m
  • The Art Institute of Chicago
    900 m
  • 360 Chicago Observation Deck
    1.3 km
  • Skydeck Chicago - Willis Tower
    1.3 km
  • Navy Pier
    1.8 km
  • Shedd Aquarium
    2.4 km
  • Wrigley Field
    7.2 km
  • Museum of Science and Industry
    11.3 km

Nearby landmarks

  • Adler School Of Professional Psychology
    80 m
  • Fannie May
    80 m
  • London Guarantee Building
    90 m
  • The McCormick Bridgehouse & Chicago River Museum
    90 m
  • Blackhawks Store
    90 m
  • Michigan Avenue Bridge
    110 m
  • God Bless America Statue Chicago
    140 m
  • Vietnam Veterans Fountain
    150 m
  • Trump Tower
    170 m
  • Carbide and Carbon Building
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.
  • Pets are allowed for an additional charge of USD 75 per stay. The maximum number of pets allowed in each room is 2.
  • Pets are allowed for an additional charge of USD 75 per stay. The maximum number of pets allowed in each room is 2.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)18 USD
Property announcements

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The 1st night room and tax will be charged to the guest’s credit card at 18:00 on the day of arrival. Failed credit card transactions will result in canceled reservations. When booking more than 3 rooms, different policies and additional supplements may apply and will be communicated by the property. Guests must be 21 years of age or older to check-in to this property. Please note that a fee is applicable for pet stays. Only pets under 50 lb are permitted on the property. Please note the credit card used for booking will be charged USD 1 at the time of booking. Please note that breakfast-inclusive rates are for 2-persons maximum and do not include tax and tip. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of Royal Sonesta Chicago Downtown from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.9
Facilities8.1
Location9.6
Service8.7
Value for money8.3
High score for Chicago (IL)
Rating
9+ Exceptional (15)
8-9 Excellent (9)
7-8 Very Good (5)
6-7 Good (4)
<6 Below Expectation (3)
Time of the year
Mar - May (15)
Jun - Aug (10)
Sep - Nov (2)
Dec - Feb (9)
All guests (110)
All room types
All languages

Show reviews that mention 

Showing 36 verified guest comments
12
9.6
Exceptional
Colin from United Kingdom
Couple
King Room
Stayed 1 night in February 2020

Stay here while in Chicago !”

I always stay at the Royal Sonesta when in Chicago. Yesterday's stay was great as usual. Helpful staff. Very reasonable price. This time we got a corner room on the 38th floor - fantastic views. One matter which I mentioned to Reception when checking out was the bath - the base was very slippy and one could easily have fallen and injured oneself. There was no bath mat and the base was not ribbed. However I will stay there the next time I am in Chicago.

Reviewed February 27, 2020

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8.8
Excellent
UYEN from Vietnam
Group
Stayed 2 nights in July 2019

Excellent”

Excellent location, opposite to amazing Riverwalk, Trump tower and other iconic buildings. Very easy to access to Magnificent Mile and central streets. An ideal choice if you’re considering travelling to Chicago

Reviewed July 26, 2019

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8.4
Excellent
Deky from Indonesia
Family with teens
Stayed 3 nights in August 2018

Good hotel”

Good hotel for stay at Chicago

Reviewed August 24, 2018

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10.0
Exceptional
Dana from United States
Family with teens
Stayed 1 night in July 2019

I can’t wait to go back!”

We made our reservation for two queen beds with a river view. We somehow ended up with a corner room and two walls of windows. The view was unreal. I couldn’t go to sleep because I didn’t want to waste any of my time in that room! The decor was modern and beautiful. It’s the perfect location for the river walk, Millenium Park, and we walked to Navy Pier. We stayed in 3014 and my mom stayed in 3814. Both were corner rooms with the most incredible views. Valet parking was $67, but worth it. Staff was kind and accommodating. I have 5 kids and I wouldn’t hesitate to go back with them. If you’re on the fence, this one is definitely worth the $.

Reviewed July 26, 2019

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8.0
Excellent
Seth from United States
Solo traveler
Stayed 3 nights in July 2019

Renovation in progress, more needed, staff did not compensate for that ”

Elevator upgrades in process. The remaining elevators are inadequate. This is understandable, however the staff and hotel management have appeared to make minimal effort to mitigate the deficiencies. For example, the housekeeping staff was telling the guests in the middle floors (of 38) to push both buttons and take rides up so that they can be more likely to get into a car. This resulted in the already overloaded and extremely slow elevators stopping on many floors where there was nobody present., Making them even slower. Also they could have done something like add on extra porters and offer a baggage service with the tip prepaid because I many occasions I entered an elevator that Had 80% of the floor space for luggage instead of people. It was very unpleasant people were angry. Some of The fixtures in the rooms were very dated and in need of repairs. A few of the staff acted like they were doing you a big favor if you asked a question. Most were pretty good tho.

Reviewed July 10, 2019

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10.0
Exceptional
Jennifer from United States
Couple
Stayed 1 night in May 2018

Perfect location ”

Staff was super friendly, location is prime! Hotel is beautiful and very clean! The river view and downtown view is amazing!

Reviewed May 15, 2018

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4.8
Jody from United States
Group
Stayed 2 nights in January 2021

1 pro vs 3 cons”

THE PROS: 3 of us ladies shared a room that was clean and spacious with an excellent river view! However....THE CONS: the living area had no lighting and the 2 lamps they had were on the desk and bed table. Made it difficult to enjoy the living area after dark. The bathroom came with only 1 wash cloth, no hand towels and 2 bath towels. We asked for additional towels at the desk and were given more. The room had Zero decor unless you count the two modern lamps as decoration. But still, the room was clean with a breath taking view. Now the disgusting part. The tub wouldn't drain during our showers and was even backing up previous guest hairballs. Upon closer inspection of the drain, there was a huge mound of slimy hairball sludge wrapped around the drain. Two of us tried to clear it out enough to shower but it was not coming loose. When we reported this to the desk staff, all they offered was 5000 points towards a free night. That hotel is 25,000 points per night. Still have to say the view was worth the cost of the deal we found! Wouldn't stay there at their normal price per night until Rona is over and maintenance fixes plumbing. The maid service should have caught this in their routine tub cleaning.

Reviewed January 10, 2021

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8.8
Excellent
Sri from Indonesia
Family with teens
Stayed 5 nights in June 2018

Excellent”

very good location. they upgrade our room which we got a very nice view. rhe only problem is the elevator need to be up graded. hope they did

Reviewed January 24, 2019

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9.2
Exceptional
Benny from Indonesia
Family with teens
Stayed 3 nights in December 2019

Perfect location and extraordinary front desk staffs”

During our late evening arrival and freezing weather, there was no bell boy to help us with all our stuffs. Without further consideration, after fisnishing the check in process ... the man and the lady at the front desk, both help us with all our stuffs

Reviewed January 05, 2020

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10.0
Exceptional
Lita from United States
Solo traveler
King Room
Stayed 1 night in March 2020

Refresher getaway”

The suite was gorg, the staff was amazing, the computer work was amaze...loved it.

Reviewed March 23, 2020

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6.8
Good
AGUSTINUS from Indonesia
Family with teens
Stayed 2 nights in August 2019

A hotel with good location and the facility is just average”

Bed sheet is old. Room is dark. Toileteries / free water must be requested although room is already made up.

Reviewed August 13, 2019

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4.0
Am from Macau SAR, China
Family with teens
Stayed 2 nights in August 2018

old, tired rooms with no views”

i have booked the room for 2 adults and two children, paid in full, i was hoping the room can accommodated as booked on agoda, instead was assigned a old room with no views, and i have to oay additional 30 USD for a rollaway, total rip off from agoda booking, looks like agoda is taking too much commission and paying peanuts to the hotel, who will assign unwanted rooms, i will have to consider disconnecting from agoda future bookings

Reviewed August 07, 2018

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8.8
Excellent
Angela from United States
Family with teens
Queen Room with 2 Queen Beds
Stayed 2 nights in November 2019

Good Trip”

This was a nice getaway

Reviewed March 03, 2021

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6.4
Good
Glynn from United Kingdom
Couple
Stayed 3 nights in May 2019

Good”

Waited 10 minutes for a lift on numerous occasions.

Reviewed May 28, 2019

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7.6
Very good
JungJu from United States
Solo traveler
Stayed 1 night in May 2019

good”

nice

Reviewed May 24, 2019

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8.8
Excellent
Alexander from United States
Couple
Deluxe King Room
Stayed 4 nights in May 2022

Solid option”

Good hotel in a great location. Four elevators insufficient to serve 300 rooms. Staff is accommodating, however having to request housekeeping 24 hours in advance is annoying. $20/day resort fee is somewhat laughable given the relative lack of amenities.

Reviewed May 15, 2022

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6.4
Good
Hamidreza from United States
Couple
Deluxe Two Queens
Stayed 2 nights in May 2022

Good”

This has one of the best location

Reviewed May 10, 2022

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Thank you for taking time to review your stay!

Responded May 10, 2022
Royal Sonesta Chicago Downtown
10.0
Exceptional
Nigel from United States
Solo traveler
Deluxe King Room
Stayed 1 night in May 2022

Beautiful views”

Beautiful hotel with lovely views in the heart ❤️ of downtown Chicago. Check-in was fast and easy. Staff greeted you and was very welcoming. Room was clean and magnificent. I will stay here more often

Reviewed May 08, 2022

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Thank you for recognizing our staff and taking time to review your stay!

Responded May 10, 2022
Royal Sonesta Chicago Downtown
10.0
Exceptional
Michelle from United States
Family with teens
King Room
Stayed 2 nights in April 2022

What a deal!”

This hotel had a great view and location!!!! We could easily walk everywhere. Close to the Navy Pier, Wills tower, The Art Museum. It’s across the river from the Trump Tower(very high end!) This hotel was clean and the staff was extra friendly. It was the perfect place for my daughter and I to stay for the weekend. We caught a great deal on agoda.

Reviewed April 10, 2022

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Thank you for taking time to write about your stay! We are very excited we got to share our property with you and hope you have the opportunity to visit us again soon.

Responded April 10, 2022
Royal Sonesta Chicago Downtown
9.2
Exceptional
Pfumisai from United States
Couple
Deluxe King Room
Stayed 2 nights in April 2022

You won’t go wrong ”

Stayed here with my boyfriend and we had a great time. Great location. We didn’t really need to get Uber. So close to everything.rooms are big and specious.

Reviewed April 05, 2022

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Thank you for taking time to review your stay!

Responded April 07, 2022
Royal Sonesta Chicago Downtown
12
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