Very good 7.9
Based on 335 reviews

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About this property


Offering a perfect blend of attentive service and modern conveniences, the Wyndham Grand Plaza Royale Oriental Shanghai is an appealing choice for both business and leisure travelers. All 523 guestrooms are tastefully decorated and features high-speed Internet access, three-line speaker phones, and spacious bathrooms. The hotel provides a perfect setting for special events and gatherings with 12 function rooms and an elegant Grand Royal Ballroom. On-site dining options are plenty, presenting a wide range of delicious international cuisines from Japanese to Western. A shuttle bus service is available to EXPO, the city center, and the Lujiazhui Financial area.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Casino
  • Fitness center
  • Massage(s)
  • Nightclub
  • Steamroom
  • Swimming pool [indoor]
  • Table tennis
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 600 CNY
Breakfast Charge (when not included in room rate): 148 CNY
Check-In From: 12:00 PM
Check-Out Until: 2:00 PM
Distance from City Center: 5 km
Distance to Airport: 30 km
Internet Usage Fee: 120 CNY
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 39
Number of Restaurants: 3
Number of Rooms : 523
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2008
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Recent customer comments

Filter by traveler type
Very good

based on 335 reviews
  • Cleanliness 8.8
  • Facilities 7.5
  • Location 6.4
  • Room Comfort/Standard 8.2
  • Service 8.5
  • Value for money 8.3
  • Food/Dining 7.0
Sort by

YOUNG from South Korea
Business traveler
Deluxe Room
Stayed 2 nights in July 2016
kind of good place
room, employees, food was nice but location is just so so. main road infront of the hotel was under construction
Reviewed July 18, 2016
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khiuk from Singapore
Business traveler
Deluxe Room
Stayed 3 nights in June 2016
Shuttle bus to expo
There is only 1 shuttle bus to expo in the early morning. It's as good as nothing. If there is only 1 time slot for the shuttle bus, u might as well save it and not have the service. U should either have a few time slot or nothing at all.
Reviewed June 19, 2016
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michel from France
Business traveler
Premier Room
Stayed 2 nights in May 2016
Good value for money
Close to the Huangpu River Bridge, downstream Shanghai city center, this true 5 star hotel is a still affordable
Reviewed May 09, 2016
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Porshia from Canada
Business traveler
Deluxe Room
Stayed 2 nights in March 2016
Reviewed April 06, 2016
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praphot from Thailand
Business traveler
Deluxe Room
Stayed 3 nights in March 2016
Overall are good
All are perfect except there are too few staffs at the reception counter and it was a long cue.
Reviewed March 28, 2016
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Russell from United States
Solo traveler
Deluxe Double or Twin Room
Stayed 2 nights in March 2016
2 Star Service at 5 Star Prices
Pretty poor. The staff do not understand basic hotel English, such as the difference between a double and a twin. The hot water did not work, which is completely unacceptable for a so-called 5 star hotel. The refrigerator also did not work and the mini-bar was not stocked. Finally, they are understaffed so check-in and check-out take too long for a chain that prides themselves on service.
Reviewed March 21, 2016
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Philippe from France
Business traveler
Deluxe Room
Stayed one night in January 2016
bad location, 1* breakfast, and misdirection...
rooms ok
the location is bad for Shanghai. the breakfast is simply no better than a 1* or 2* hotel, certainly not a 5*, even for China. upon checking out, I asked for a cab. they took 25 minutes to find one, letting some go, without telling me why, simply "not this one", while I waited in the cold and became late for an important meeting. Once they got me a taxi, the bellboy gave the taxi driver the wrong address and I ended up on the other side of town and extremely late. self proclaiming you're running a 5* hotel does not suffice to actually have a 5* hotel. the service must follow, and it simply does not in this 3* at best hotel. there are much better options in Shanghai.
Reviewed January 25, 2016
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hathaiwan from Thailand
Business traveler
Deluxe Room
Stayed 2 nights in November 2015
We travel there during the coating show. This hotel is the typical business hotel.
Reviewed January 23, 2016
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chan from China
Business traveler
Deluxe Room
Stayed 3 nights in November 2015
My fifth stay at this hotel
street food ,spacious room,
This was my fifth stay at this hotel, it has become my second home in Shanghai. It's not great, but at this price there wasn't many choices. i am overall happy with this hotel, not amazing,but it is good value.
Reviewed December 28, 2015
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William from Singapore
Business traveler
Deluxe Room
Stayed 5 nights in November 2015
Nice Hotel
location, clean and cosy
Reviewed December 08, 2015
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