8.6
Excellent
/10
(2,527 reviews)See what guests said
Housekeeping30
View22
Shops6
See map
8.9

Excellent

Location rating score

Excellent location - 930 meters from city center
Parking
FREE
Popular landmarks
COCO Park 1.4 km
Lianhuashan Park 2.82 km
Luohu Commerical City (Lo Wu Shopping Plaza) 4.78 km
OCT HARBOUR 7.86 km
China Folk Culture Village 8.29 km
Happy Valley of Shenzhen 9.89 km
Shenzhen Window of the World 9.94 km
Dafen Oil Painting Village 11.14 km
OCT East Shenzhen 24.22 km
Dameisha Beach 25.73 km
Nearby landmarks
Gangxia MTR Station 140 m
Citylink Xintiandi Plaza 180 m
Convention & Exhibition Center Metro Station 680 m
Gangxia North Metro Station 810 m
Shenzhen Convention & Exhibition Center (Futian) 820 m
Shenzhen Convention and Exhibition Centre 860 m
FuQuan ShangYeJie (FuQuan HuaYuan Nan) 990 m
Civic Center Metro Station 990 m
Duty-free Shopping Mall (shennan) 1.13 km
Fumin Metro Station 1.2 km
Wyndham Grand

"Loved everything from the location of the hotel, how spacious the room was."

Shoko - July 25, 2019

Superior King - Room plan Wyndham Grand
Lobby Wyndham Grand
Lobby Wyndham Grand
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Removed from saved list
Free Wi-Fi
2019

Wyndham Grand

2009 Caitian Road Handsome Tower, Futian, Futian District, Shenzhen, China, 518033 - See map

This property is in high demand!

10 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 2,527 reviews
Exceptional comfort
9.3 room quality and comfort
Excellent cleanliness
8.9 rating for cleanliness
Exceptional reputation
Recommended by 89% of guests
Excellent service
8.6 rating for service

The new room is much more impressive ! Clean and spacious, good air-conditioning, comfortable quilt and bedding, and an extra large bath tub.

Tat | November 25, 2018

Take this chance, we would like to thank you for their warm arrangement to my wife, it was a memorable birthday for her.

Chee | January 13, 2020

Very good hotel and greet location room comfortable and clean hotel staff freindly and helpful

Dr. | May 11, 2018

I was attend by lovely Ms Kate (customer service), she is extremely courteous in her job.

William | October 29, 2019

I requested for a room-exchange, and staff responded friendly and efficiently.

Tat | November 25, 2018

Any way, I would definitely come back FOR SURE, absolutely my go-to hotel!!

Shoko | July 25, 2019

  • 140 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Shenzhen every 7 minutes on Agoda.com
Value for money8.5
Distance to city center0 km
Location rating8.9
Nearest airportShenzhen Bao'an International Airport (SZX) - China
Distance to airport28.4 km

Rooms available at Wyndham Grand

9.3
Exceptional
Room comfort & quality
Executive Suite
Executive Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Suite
Deluxe Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room
Executive Room
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe King
Deluxe King
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed
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Superior King
Superior King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Superior Twin
Superior Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Executive Suite with Club Benefit
Executive Suite with Club Benefit
...
  • Room size: 75 m²/807 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Executive Double Room with Club Benefit
Executive Double Room with Club Benefit
...
  • Room size: 55 m²/592 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices
Deluxe Twin
Deluxe Twin
...
  • Room size: 55 m²/592 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices
Superior Double Room
Superior Double Room
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Wyndham Grand?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Wyndham Grand?

Wyndham Grand is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 105 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Wyndham Grand also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. Parking is free for guests. If you're looking for an easy way to get around Shenzhen with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Wyndham Grand?

Wyndham Grand does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Wyndham Grand

  • 9.2
    Exceptional

    "Hotel also within a cheap taxi ride of most places."

    ALEX

    |

    January 19, 2020

  • 7.6
    Very good
    Spaciousness

    "Room is big and tidy, the bed is comfortable."

    Huen

    |

    June 24, 2019

  • 9.2
    Exceptional

    "Hotels Rooms are great with excellent view."

    William

    |

    October 29, 2019

Property ranking|Compared to 1,606 Shenzhen properties
See all rankings
Room comfort score
9.3/10
Cleanliness score
8.9/10
Review score - United States
8.7/10
Value for money score
8.5/10
Better than
99
%
of Shenzhen properties
Better than
98
%
of Shenzhen properties
Better than
98
%
of Shenzhen properties
Better than
97
%
of Shenzhen properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.6
Excellent
2,527 reviews
Cleanliness
8.9
Facilities
8.4
Location
8.9
Read all reviews >
What travelers say they love:
More than happy with my stay during my business activities i...
ALEX from United Kingdom
Business traveler
More about Wyndham Grand

More about Wyndham Grand

Designed for both business and leisure travel, Wyndham Grand is ideally situated in Futian District; one of the city's most popular locales. Situated only 6 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Wyndham Hotels & Resorts is renowned for its quality services and friendly staff, and Wyndham Grand lives up to expectations. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour security, 24-hour front desk, facilities for disabled guests.

Guests can choose from 232 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's recreational facilities, which include fitness center, indoor pool, garden are designed for escape and relaxation. When you are looking for comfortable and convenient accommodations in Shenzhen, make Wyndham Grand your home away from home.

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Most talked about facilities

Housekeeping
26 mentions
Breakfast
7 mentions
Food & Dining
6 mentions
Swimming Pool
5 mentions

What they offer

8.0
Very good

"We like the design of the room and the bathtub is the highli..."

Chee

|

January 13, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Grank Wok
Cuisine:Chinese, Sichuan, Cantonese
Menu:Buffet
Grand Kitchen
Cuisine:Asian, European, International
Menu:Buffet, A-la-carte
Nadagogo
Cuisine:Japanese
Menu:Buffet

Nearby restaurants

Chinese cuisine
Chinese cuisine
Nan XiaoGuan (XingHe)
70 m Chinese
Jiang Nan Shi Fu
80 m Chinese
Xin Tai (COCO Park)
330 m Chinese, Thai
American cuisine
American cuisine
Flavorz (all-day dining restaurant)
630 m American, Asian, Chinese
Qian Wei Shuan (GouWu Park)
1.6 km American, Japanese
HuiWei Ya XueFen Si Tang (GuoKe)
1.8 km American
Fast food
Fast food
YaShi Ge Western Restaurant
550 m Fast food
Papa John's Pizza (XingHe)
600 m Fast food, Pizza
Subway (Yi Jing)
890 m Fast food

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Wyndham Grand from real guests

Overall rating
8.6
Excellent
From 2527 reviews
9.2Room comfort and quality
8.8Cleanliness
8.8Location
Agoda Reviews (1734)Booking.com Reviews (793)
Rating via Agoda8.6
/
10
Cleanliness8.9
Facilities8.4
Location8.9
Room comfort and quality9.3
Service8.6
Value for money8.5
High score for Shenzhen
Rating
9+ Exceptional (298)
8-9 Excellent (122)
7-8 Very Good (123)
6-7 Good (27)
<6 Below Expectation (50)
Time of the year
Mar - May (171)
Jun - Aug (159)
Sep - Nov (137)
Dec - Feb (153)
Don't miss out!Users are booking a place in Shenzhen every 7 minutes on Agoda.com
All guests (1734)
All room types
All languages

Show reviews that mention 

Showing 620 verified guest comments
12345
9.2
Exceptional
Rui from Singapore
Solo traveler
Deluxe King
Stayed 3 nights in December 2015

great service”

Wyndham Grand in Shenzhen is one of the best hotels i've ever visited. Comfortable sheets, huge bathtub and wonderful HD channels on the TV. even though i was followed by 2 suspicious men on the streets on the night i arrived, staff from the front desk took extra efforts to check on my wellbeing. everything was provided for and i literally didnt want to get out of the room. its pretty near to HK border and its near to the subway station. i received a christmas sock with candies on christmas day too. that made my day. i will love to return to wyndham again!

Reviewed April 08, 2016
9.7
Exceptional
Darren from Canada
Business traveler
Superior Double Room
Stayed 3 nights in January 2016

Very Solid”

Clean, quiet and excellent location

I usually stay elsewhere in Shenzhen, but tried the wyndham for a change and was really impressed for the price. it's a 5 star for what matters. what I like about wyndham in china is they also have European of north American staff on rotating training courses there so you can always speak to someone in English is you need to for more complex things. it's been helpful in the past.

Reviewed January 19, 2016
9.7
Exceptional
Roy from United Kingdom
Solo traveler
Superior King
Stayed 2 nights in September 2015

Lovely hotel in a central location”

Near the metro, oversized room, new hotel

I was very impressed with the Wyndham Grand Hotel, it offered a lot of things for the guest. I felt that the room was amazing and I enjoyed staying there. The leisure centre is on the top floor and the pool is 25 meters long. All in all, a pretty good hotel near the metro so it's easy to travel around the city.

Reviewed September 23, 2015
8.8
Excellent
ray from United States
Business traveler
Executive Double Room with Club Benefit
Stayed 1 night in January 2016

Good value for money in Shenzhen”

Shenzhen keeps getting better and better with new hotels all the time. The Wyndham has clean rooms, English speaking staff, a great breakfast that you'd expect from a 5 star property, but costs less.

Reviewed June 13, 2016
10.0
Exceptional
SAT from Hong Kong
Couple
Superior King
Stayed 4 nights in March 2015

Surprisingly nice hotel”

Spacious room, nice city view, friendly staffs

Our stay at the Wyndham Grand was excellent. The staffs were so friendly and helpful. The room was huge and clean, the view though a city one was great.

Reviewed June 01, 2015
8.0
Excellent
Chee from Singapore
Business traveler
Deluxe King
Stayed 3 nights in January 2018

Spacious rooms”

I always like Wyndham Grand Shenzhen as its rooms are usually big and for the more expensive rooms come with big bathtubs. Its also well located next to a sub way exit, and near the Huanggang border crossing.

Reviewed January 14, 2018
8.0
Excellent
Timothy from United States
Group
Deluxe Double Room
Stayed 1 night in February 2019

Great location”

Wyndham Grand is located in the middle of CBD Futian. It’s easy to access to nearby shopping malls and restaurants. Rooms are spacious and have great views of SZ.

Reviewed February 14, 2019

Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team

Responded February 14, 2019
Wyndham Grand
10.0
Exceptional
LOK from Hong Kong
Couple
Deluxe King
Stayed 1 night in June 2019

Exceptional”

Thanks staff Fanny Yang for the free upgrade. She is nice and helpful to the guests. Will choose to stay at Wyndham Grand next time if I go to SZ.

Reviewed July 02, 2019

Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team

Responded July 04, 2019
Wyndham Grand
8.4
Excellent
Gregory from Canada
Couple
Superior King
Stayed 8 nights in July 2017

Good choice, but not perfect”

We stayed here for a week in July 2017. The hotel is centrally located in Shenzhen, about a 15 minute walk to the convention centre. It's also a 2 minute walk to Link City, an underground mall connected to the subway, which is very convenient for getting around when its too hot to walk outside. I was attending an event at the convention centre and found a way to travel almost the entire walk there through malls, which was much more pleasant than the 35C heat. The hotel itself is fairly fancy, although we did have issues with smells. We requested a non-smoking room but the first room we received smelled like cigarette smoke, as did the hall. We had some difficulty communicating our issue to the front desk, but they did let us switch rooms. Ultimately we were helped by a concierge named Caspar who spoke good enough english to understand our issue and found us a room that did not smell. The bed was large and comfortable. The shower had a rainfall showerhead and strong water pressure which was awesome. The view (24th floor) was excellent, especially with all the light up buildings at night. We had no issues with cleanliness. On Fridays and Saturdays the hotel offers a buffet style BBQ dinner with unlimited beer (approximately 25 USD per person). We tried this and were underwhelmed by the selection, partially because we don't like sea food. For a similar price you can get better food at bar street, a short subway ride away.

Reviewed July 31, 2017
9.6
Exceptional
Shoko from Japan
Solo traveler
Superior King
Stayed 3 nights in July 2019

LOVED the stay!!”

Loved everything from the location of the hotel, how spacious the room was. People were so friendly and kind about me checking in at 1-2am due to my flight, super smooth process and they gave me the very top floor with a gorgeous bath view looking out the city of Shenzhen (I don’t even know if I booked that amazing of room, maybe I got an upgrade??). I didn’t like the pool staff being anal about insisting me wear a swim cap even tho I never got my hair wet... any way, I would definitely come back FOR SURE, absolutely my go-to hotel!!

Reviewed July 25, 2019

Dear Guest, Thanks for choosing to stay at Wyndham Grand Shenzhen and we appreciate it a lot for your positive comments on the location and the srervice. The rooms of our hotel are all on the 21st floor or above and we are looking foward to your next delightful stay here with us and the nice city view~

Responded July 26, 2019
Wyndham Grand
9.6
Exceptional
Doron from Israel
Business traveler
Executive Double Room with Club Benefit
Stayed 3 nights in July 2017

Best stay in Shenzhen ever”

I have booked the executive room, which comes with many complementary services, such s free breakfast, executive floor launch and more,.2pm - 5pm and 6pm 8pm includes free snacks , drinks etc,.. Staff is supper nice, and helpful. Facility is amazing, Modern rooms with high ceiling, huge bathtub, electrical shades and more,..service is top. I'm visiting Shenzhen regularly for more than 20 years , and this by far the best stay I have ever had.

Reviewed August 04, 2017
9.2
Exceptional
Charles from United States
Business traveler
Superior King
Stayed 1 night in March 2016

Beautiful Hotel! ”

Hotel rooms are modern and beautiful! Electric shades and gorgeous bathroom. Dinner Buffet was poor and menu did not have many vegetarian choices. There are not many restaurants around. I had to go back to Shenzhen area to eat dinner. It is close to the Haungang Port and border to go to HK, that is why I stayed there as I had an early flight the next morning.

Reviewed March 07, 2016
10.0
Exceptional
Long
Couple
Superior King
Stayed 1 night in February 2019

Good Service and location”

Kate helped us check in and the process is smooth and she is very helpful. The location is nice and the price is affordable. I recommend the hotel when staying in Shenzhen.

Reviewed February 22, 2019

Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our service and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team

Responded February 25, 2019
Wyndham Grand
10.0
Exceptional
Ellen from United States
Couple
Superior King
Stayed 4 nights in July 2019

A beautiful room in a great location at a very reasonable price!”

We were delighted with our stay at Wyndham Grand.!

Reviewed July 15, 2019

Dear Guest, Thank you for choosing to stay at Wyndham Grand Shenzhen and we appreciate it a lot for your positive comments on the hotel and are really looking forward to your next delightful stay here with us~

Responded July 16, 2019
Wyndham Grand
9.2
Exceptional
Hing from Hong Kong
Couple
Superior King
Stayed 1 night in April 2018

Very Big Room!”

Very close to food and public transport. Very big room and free movies on the TV. Washroom and shower area had stains on hardwood floor. Will definitely be my go to hotel when staying in Shenzhen.

Reviewed April 17, 2018
8.0
Excellent
Brian from Hong Kong
Couple
Superior Twin
Stayed 1 night in December 2018

Good location, cozy hotel!”

The location of the hotel was a bit far from CBD of Shenzhen, but it's just only about 10 mins. walking distance from the nearest subway station and shopping mall. The hotel itself was very cozy, staff were very friendly at the check-in counter with very efficient, professional manner. The room was great in size, very clean bathroom and beddings. Highly recommended if you want to spend a day or two in Shenzhen for a short trip!

Reviewed January 01, 2019

Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team

Responded January 02, 2019
Wyndham Grand
10.0
Exceptional
WING from Hong Kong
Business traveler
Superior Double Room
Stayed 2 nights in January 2016

A very nice place to stay”

Convenient location, brilliant facilities, nice staff

This is a very nice place to stay if you are looking for a quiet and convenient location for a short stay in Shenzhen. The staff are nice and professional. The facilities in the room are also the most up-to-date and provides great convenience.

Reviewed January 13, 2016
8.0
Excellent
ABDAL from Malaysia
Couple
Superior Twin
Stayed 3 nights in September 2016

PERFECT”

New and very modern. Walking distance to Exhibition Hall. Friendly staffs, Mr. Karim was very helpful who guided us to various interesting places. Look for him if you need to know Middle Eastern restaurants. The bell boy Pein was very obliging and helpful. They speak good English. We had a beautiful stay in Wyndham. Will stay there again for next years exhibition.

Reviewed September 10, 2016
10.0
Exceptional
Boris from Hong Kong
Couple
Deluxe King
Stayed 1 night in December 2018

Excellent and will definitely return”

This is my second stay and again exceeded my expectations. Initially, we have a reservation for a "Deluxe King" room, as we approached for check-in the front desk staff (her name was Ningal) gratefully offered a room upgrade for no reason at all. Check in process was smooth and quick thanks to her. We later discovered the room was actually a "Deluxe Suite" or "Deluxe Executive" in which we couldnt be more pleased. Excellent ceiling height, spacious room, comfy bed with a nice coffee machine to fill up our morning. I dont normally place reviews but this definitely deserves a 10/10.

Reviewed December 24, 2018

Thank you for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback. I am particularly pleased that you are satisfied with your stay with us, I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

Responded December 25, 2018
Wyndham Grand
10.0
Exceptional
HALOMOAN from Indonesia
Couple
Superior King
Stayed 1 night in December 2018

Excellent hotel with good service”

Spacious room with nice CBD view. 2 mins away from subway station with lots of nice restaurant in vicinity. Will definitely stay again when travelling to Shenzhen.

Reviewed December 24, 2018

Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team

Responded December 24, 2018
Wyndham Grand
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  • Excellent location
  • COCO Park
  • Gangxia MTR Station is within 0.14 km
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