Wyndham Grand
Wyndham Grand
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7.2
Very good

"I love the views from my room and the huge bath tub."

GINA

|

March 30, 2018

Superior King - Guestroom Wyndham Grand
Superior King - Guestroom
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Lobby Wyndham Grand
Lobby
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Lobby Wyndham Grand
Lobby
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Interior view Wyndham Grand
Interior view
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See map Wyndham Grand
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Excellent
Location
8.9
See all 6 photos Wyndham Grand
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What guests are saying:
clean and nice hotel. room is perfect
Au from Hong Kong
Family with young children
Overall it was a good stay, the location is ok. The gym could be improved. I’d stay there again.
Sebastien from China
Family with young children
Good and nice
Chin from Malaysia
Family with young children
Great Location, near the exhibition center (walking distance), a lot of food surrounding!
Karina from Singapore
Business traveler
Good location!
Lau from Hong Kong
Couple
very good hotel and greet location room comfortable and clean hotel staff freindly and helpful
Dr. from Bahrain
Solo traveler
Nice room and service
tracy from China
Couple
Very good hotel, nice rooms, shower, bed etc, very near Gangxia subway station, however terrible location for western visitor if you want any decent restaurants within reasonable walking distance. If that's not an issue definitely stay here.
Wayne from Australia
Business traveler
returning traveller just says alot about the hotel.
Jenny from Singapore
Business traveler
Special thanks to Jack Zhou,who came with me to the pharmacy to translate when I needed medicines, and for all the directions!
Marine from Hong Kong
Business traveler

Wyndham Grand

Excellent location
- 980 meters from city center
- What's nearby?
Excellent
From 809 reviewsSee what guests said
8.6
/
10
Exceptional room comfort and quality
9.3
Recommended by 92% of guests
Value for money8.5
Distance to city center0 km
Location rating8.9
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport28.5 km
  • 140 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
9.3
Exceptional
Room comfort & quality
This property is in high demand!Booked 15 times since yesterday | 9 travelers are looking at this property right now
Executive Suite
Executive Suite
...
  • Room size: 75 m²/807 ft²
  • City view
  • 1 queen bed
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Executive Room
Executive Room
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed
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Deluxe Suite
Deluxe Suite
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Superior King
Superior King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 queen bed
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Superior Twin
Superior Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 semi double beds
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Deluxe Twin
Deluxe Twin
...
  • Room size: 55 m²/592 ft²
  • City view
  • 2 semi double beds
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Family Package-Executive Double Room with Club Benefits
Family Package-Executive Double Room with Club Benefits
...
  • Room size: 55 m²/592 ft²
  • Shower and bathtub
  • 1 super king bed
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Family Package-Deluxe Suite with Club Benefits
Family Package-Deluxe Suite with Club Benefits
...
  • Room size: 70 m²/753 ft²
  • Shower and bathtub
  • 1 super king bed
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Premier Presidential Suite
Premier Presidential Suite
...
  • Non-smoking
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Have a question for Wyndham Grand?

What people love about the property

  • 8.8
    Excellent

    "Good location and service."

    jing

    |

    February 16, 2016

  • 10.0
    Exceptional

    "The rooms we stayed were beautiful and extremely clean!"

    WEE P.

    |

    June 7, 2017

  • 6.8
    Good

    "Nice friendly staff."

    Mun Y.

    |

    August 14, 2017

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More about Wyndham Grand

More about Wyndham Grand

7.6
Very good

"Beds are comfortable."

Wing M.

|

December 4, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Nan XiaoGuan (XingHe)
70 m Chinese
Jiang Nan Shi Fu
80 m Chinese
Xin Tai (COCO Park)
330 m Chinese, Thai
American cuisine
American cuisine
Flavorz (all-day dining restaurant)
630 m American, Asian, Chinese
Qian Wei Shuan (GouWu Park)
1.6 km American, Japanese
HuiWei Ya XueFen Si Tang (GuoKe)
1.8 km American
Fast food
Fast food
YaShi Ge Western Restaurant
550 m Fast food
Papa John's Pizza (XingHe)
600 m Fast food, Pizza
Subway (Yi Jing)
890 m Fast food

What they offer

8.0
Very good

"Great VIEW . GOOD LOCATION. SPACEIOUS ROOM"

eric

|

April 4, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (809)Booking.com Reviews (673)
8.6
/
10
Cleanliness8.9
Facilities8.4
Location8.9
Room comfort and quality9.3
Service8.5
Value for money8.5
Provided by verified guests of Agoda
All languages
All guests (809)
All room types
Showing 347 verified guest comments
12345
10.0
Exceptional
Chun from Hong Kong
Couple
Superior King
Stayed 1 night in November 2018
Great service! Good location!”
The hotel is just a 5-minute walk from metro and a shopping mall with popular restaurants. Great service provided by friendly and helpful staff, especially for Kate Yi, who helped us look for available room since we arrived a bit earlier for check-in. Our room was upgraded to an executive room with stunning view. We had a nice and comfy stay at the hotel.
Reviewed November 23, 2018
Dear Chun, Thank you for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback. I am particularly pleased that you are satisfied with your stay with us, I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Responded November 25, 2018
Wyndham Grand
8.0
Excellent
Wai from Singapore
Couple
Superior King
Stayed 2 nights in November 2018
Very good”
Complimentary upgrade to next category of room - high ceiling and awesome nightview esp when evening LED lights display lid up daily at 7pm, & 8pm. Location is steps away from Gangxia station make traveling convenient.
Reviewed November 17, 2018
Dear Wai, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded November 17, 2018
Wyndham Grand
9.2
Exceptional
Wayne from Australia
Business traveler
Superior King
Stayed 2 nights in October 2018
Good hotel”
Very good hotel, comfortable room with good facilities. Ongoing metro works outside can be noisy including at night. Close to subway and numerous restaurants. Staffs are generally good communicators. Definitely give it a try.
Reviewed October 24, 2018
Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded October 25, 2018
Wyndham Grand
2.0
Lee from Singapore
Business traveler
Deluxe King
Stayed 3 nights in November 2018
Nice view hotel ”
Nice and excellent hotel. Comfortable big room with good facilities. Great service very friendly staff Fanny yang , 5mins walk from Gangxia station and a shopping mall with popular restaurants . Highly recommended!
Reviewed November 26, 2018
Dear Lee, Thank you for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback. I am particularly pleased that you are satisfied with your stay with us, I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Responded November 27, 2018
Wyndham Grand
8.0
Excellent
Tat from Hong Kong
Family with teens
Executive Room
Stayed 1 night in November 2018
Small hiccup aside, an excellent hotel worthy of recommendation.”
Quite convenient location. Lobby is relatively small. Staff is nice and friendly, but not very good at Cantonese and English though. Room (#3020) first assigned to me is unsatisfactory : smoking smell in a non-smoking room, poor air-conditioning, and an awkward toilet door (I believe the handle was mis-installed, since the door cannot be fully opened, and one has to lean to squeeze in). I requested for a room-exchange, and staff responded friendly and efficiently. The new room is much more impressive ! Clean and spacious, good air-conditioning, comfortable quilt and bedding, and an extra large bath tub. (A slight design flaw is that the electric blind beside the bathtub cannot be fully lowered, since it's obstructed by part of the wall). Decent food (breakfast). The executive lounge offers a relaxing vibe, and an excellent view of the city - not to be missed if you're not in a rush.
Reviewed November 25, 2018
Dear Pan, Thanks for choosing to stay in our hotel and leave us the very positive and practical comments. We really appreciate it. And we are happy to know that you are satisfied with our breakfast and room, it’s an encouragement for our team, and we will try very hard to do much better in the future. Yes, we need to keep improving our English ability, thank you for the very practical suggestion. We looking forward to welcoming you soon.
Responded November 27, 2018
Wyndham Grand
10.0
Exceptional
SUNNY from Hong Kong
Couple
Superior King
Stayed 1 night in November 2018
very good”
valuable, good experience
Reviewed December 06, 2018
Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded December 07, 2018
Wyndham Grand
10.0
Exceptional
KHOR from Malaysia
Business traveler
Superior King
Stayed 5 nights in November 2018
GOOD LOCATION ”
SUPER
Reviewed November 30, 2018
Dear Khor, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded December 03, 2018
Wyndham Grand
10.0
Exceptional
KHOR from Malaysia
Business traveler
Superior King
Stayed 3 nights in November 2018
I LIKE THE ROOM AND THE BED ”
GOOD LOCATION ,
Reviewed November 30, 2018
Dear Khor, Thank you for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback. I am particularly pleased that you are satisfied with your stay with us, I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Responded December 03, 2018
Wyndham Grand
9.6
Exceptional
KHOR from Malaysia
Business traveler
Superior King
Stayed 1 night in November 2018
BIG ROOM , GOOD LOCATION ”
I WILL STAY AGAIN .
Reviewed November 30, 2018
Dear Khor, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded December 03, 2018
Wyndham Grand
9.2
Exceptional
Wendy from Singapore
Business traveler
Deluxe King
Stayed 2 nights in October 2018
Exceptional”
Nice and excellent hotel. Was upgraded to the executive suite with slight additional fees. The upgrade includes the breakfast for 2. The room is very spacious and the bed is very comfortable. Took the MTR from airport to the hotel. (However I mentioned the wrong station and alighted at the Convention Centre Station) Should alight at Gangsha station. Journey only took around less than 40mins. Although hotel is within walking distance to the convention centre, will not recommend if you are going to be walk around the convention centre the whole day as your legs will be tired after visiting the exhibition and dread to walk back to the hotel.
Reviewed November 05, 2018
Dear Wendy, Thank you for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback. I am particularly pleased that you are satisfied with your stay with us, I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Responded November 06, 2018
Wyndham Grand
8.4
Excellent
Wayne from Australia
Business traveler
Deluxe King
Stayed 1 night in April 2018
Excellent”
Very good hotel, nice rooms, shower, bed etc, very near Gangxia subway station, however terrible location for western visitor if you want any decent restaurants within reasonable walking distance. If that's not an issue definitely stay here.
Reviewed April 27, 2018
8.0
Excellent
Chee from Singapore
Business traveler
Deluxe King
Stayed 3 nights in January 2018
Spacious rooms”
I always like Wyndham Grand Shenzhen as its rooms are usually big and for the more expensive rooms come with big bathtubs. Its also well located next to a sub way exit, and near the Huanggang border crossing.
Reviewed January 14, 2018
10.0
Exceptional
Chad from Hong Kong
Couple
Superior King
Stayed 2 nights in January 2018
Best stay in shenzhen so far”
It was my girlfriends birthday weekend getaway and it was made extra special with the help of Pein at the concierge desk who was able to organise a cake and have it sent to our restaurant ahead of time for the surprise. The rooms are also huge and tastefully decorated with floor to ceiling windows and huge bathrooms. An excellent hotel highly recommend
Reviewed January 14, 2018
2.0
Lee from Singapore
Business traveler
Superior Twin
Stayed 2 nights in November 2018
Nice & excellent hotel”
Special thank to reception staff Fanny Yang ,very nice ,wonderful arrangement and service.
Reviewed November 23, 2018
Dear Lee, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded November 25, 2018
Wyndham Grand
7.2
Very good
TSZ from Hong Kong
Couple
Superior King
Stayed 2 nights in August 2018
Worth the Money”
Room is spacious and clean, High ceiling, free upgrade and had a great holiday. However, the only weakness is that the sound proofing of the room is not doing very well, was awaked by noise from the next room and the corridor at mid night. Overall, worth the price.
Reviewed September 03, 2018
Dear Tsz, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay during your holiday and were especially satisfied with our room and the service. We will share among staffs about your positive feedback. And for the area didn't meet your expectation, please accept our sincere apology. We looking forward to better serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded September 06, 2018
Wyndham Grand
7.6
Very good
Ka from Hong Kong
Couple
Superior King
Stayed 1 night in August 2018
Cleanness of the room”
Location was good. However, we checked in at 3pm on that day. Some dirt was found on floor when we opened the door. Even worse, some red color (hope it's not blood) was found on the floor of bathroom. The cleaning worker claimed that she was too rush to tidy up the room before we arrived. I mean... I was just looking for basic cleanness of a 5-stars hotel. It should not be an excuse for her or they should provide a ready room for customers. After waiting for 20mins and we were arranged to another room, it was alright and we spent a good night there.
Reviewed August 12, 2018
Dear Ka, Greeting from Wyndham Grand Shenzhen. Thanks for choosing to stay with us, it was very grateful to read your feedback, it helps us to make improvement in an efficient way. But here, please first accept our sincere apology. We are looking forward to another chance to provide you with a better service. Sincerely, Wyndham Grand Shenzhen Management Team
Responded August 22, 2018
Wyndham Grand
8.8
Excellent
ong from Malaysia
Business traveler
Superior King
Stayed 2 nights in November 2018
Spacious room with great view”
Upgraded to Premier room, spacious room with 180 view
Reviewed November 04, 2018
Thank you for taking the time to tell us about your experience at Wyndham Grand Shenzhen. It is always a pleasure to receive positive feedback. I am particularly pleased that you are satisfied with your stay with us, I will share your feedback with our team, who I am certain will be encouraged by your remarks. Here at Wyndham Grand, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
Responded November 05, 2018
Wyndham Grand
9.2
Exceptional
betty from Hong Kong
Couple
Superior King
Stayed 1 night in November 2018
Great Hotel”
Nice location with clean and new environment, reception are very nice and upgrade our room for free, will stay again!
Reviewed November 04, 2018
Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded November 05, 2018
Wyndham Grand
10.0
Exceptional
SUNNY from Hong Kong
Couple
Executive Room
Stayed 1 night in August 2018
very good hotel”
very nice, wonderful arrangement and service
Reviewed October 28, 2018
Dear Sunny, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and service. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded October 29, 2018
Wyndham Grand
9.2
Exceptional
SUNNY from Hong Kong
Couple
Superior King
Stayed 1 night in October 2018
very well experience”
very good hotel service, comfort near subway
Reviewed October 19, 2018
Dear Valued Customer, Greeting from Wyndham Grand Shenzhen. It was very encouraging to know that you had a pleasant stay and were especially satisfied with our room and convenient location. We will share among staffs about your positive feedback. We looking forward to serve you again. Sincerely, Wyndham Grand Shenzhen Management Team
Responded October 21, 2018
Wyndham Grand
12345
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  • Excellent location
  • COCO Park
  • Gangxia MTR Station is within 0.14 km