Peaceful stay”

The hotel was clean, well managed and the staff was professional. Other than my heat not working when I first arrived, my stay was well.

What we really think of this hotel!”

A lot of suspicious activities. A lot of uncomfortable people who smoke weeds in around the facility (elevator, halls, and coming from various rooms). People hang in around the parking lot where the hotel won't ensure our safety and security.

Awesome experience”

Had a small issue with my booking but they not only took care of the problem, they upgraded my experience for me.

I was recommended to stay here by a friend”

Front desk personnel Antoinette was rude on the phone. My room was noisy. And when I checked in, there was a dirty, used coffee cup in my room. I will not recommend staying here to anyone. I travel often to Houston, I will not be staying here ever again.

Visiting for OTC”

Shuttle to OTC site would be helpful; clean and good rooms

No room service, no open pool”

Nothing was stated on the website that there would be no room service or the pool would be closed. Took an act of Congress to get fresh towels. Would not recommend this hotel. Even a drunk guy defecating at the back entrance.

No mineral water!”

The hotel does not provide mineral water even after I have requested from the front desk several times. Stayed for 5 nights, more of the time no mineral water but sometimes no refill of the complimentary coffee pack or sometimes no shampoo. Awful experience and I have tipped the staff for cleaning my room.

Lit inconfortable”

Lit avec les ressorts qui ressortent du matelas... vraiment pas confortable pour le dos.. lit trop vieux, désuet...à éviter.