Wyndham Sea Pearl Resort Phuket
Wyndham Sea Pearl Resort Phuket
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"It was perfect and excellent for my wedding anniversary."

ROMAIZA

April 24, 2018

Deluxe Twin Room with Two Twin Beds and Jetted Tub - Bed Wyndham Sea Pearl Resort Phuket
Deluxe Twin Room with Two Twin Beds and Jetted Tub - Bed
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Lobby Wyndham Sea Pearl Resort Phuket
Lobby
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Lobby Wyndham Sea Pearl Resort Phuket
Lobby
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Interior view Wyndham Sea Pearl Resort Phuket
Interior view
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Very good
Location
7.1
See all 65 photos Wyndham Sea Pearl Resort Phuket
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Removed from saved list
2017

Wyndham Sea Pearl Resort Phuket

Very good location
See what's nearby
Excellent
From 2526 reviewsSee what guests said
8.0
Value for money8.1
Distance to city center1. Km
Location rating7.1
Nearest airportPhuket International Airport (HKT)
Distance to airport22.5 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

Room choices
8.5
Excellent
Room comfort & quality
This property is in high demand!Last booked 5 hours ago | 9 travelers are looking at this property right now
King Villa with Pool
King Villa with Pool
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  • Pool view
  • 124 m²/1335 ft²
  • 1 double bed
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One-Bedroom Deluxe Suite
One-Bedroom Deluxe Suite
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  • 100 m²/1076 ft²
  • Shower
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Two-Bedroom Deluxe Suite
Two-Bedroom Deluxe Suite
...
  • 148 m²/1593 ft²
  • Shower
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Deluxe Twin Room with Two Twin Beds and Jetted Tub
Deluxe Twin Room with Two Twin Beds and Jetted Tub
...
  • 48 m²/517 ft²
  • Shower and bathtub
  • 1 single bed and 1 double b...
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Deluxe Twin Room with Three Twin Beds and Jetted Tub
Deluxe Twin Room with Three Twin Beds and Jetted Tub
...
  • 48 m²/517 ft²
  • Shower
  • 3 single beds
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Deluxe King Room with Pool Access
Deluxe King Room with Pool Access
...
  • Pool view
  • 48 m²/517 ft²
  • 1 double bed
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Deluxe Twin Room with Two Twin Beds
Deluxe Twin Room with Two Twin Beds
...
  • 48 m²/517 ft²
  • Shower
  • 2 single beds
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Deluxe Two Bedroom Suite with Pool Access
Deluxe Two Bedroom Suite with Pool Access
...
  • Pool view
  • 148 m²/1593 ft²
  • 1 double bed
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Suite Deluxe With Private Pool
Suite Deluxe With Private Pool
...
  • 148 m²/1593 ft²
  • Bathtub
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Double Deluxe
Double Deluxe
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  • 48 m²/517 ft²
  • Bathtub
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More about Wyndham Sea Pearl Resort Phuket

More about Wyndham Sea Pearl Resort Phuket

"Staff are very friendly and polite"

Reviewed October 2, 2017

TIU from Malaysia

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Bai touy
5.1 km Thai
SP Grill
6.6 km Thai
Sweet Home Restuarant
8.1 km Thai
Asian cuisine
Asian cuisine
Kaab Gluay
610 m Asian, Thai
Kazu Patong Phuket
620 m Asian, Japanese, Sushi
seafood @ karon
1.8 km Asian, Seafood, Thai
European cuisine
European cuisine
Rustic - Eatery & Bar
3.3 km European, Italian, Mediterranean
Akvavit sill & nubbe
6.6 km European, International, Scandinavian

What they offer

"Great HOTEL WITH GOOD PRICE, I LOVE THIS HOTEL"

MUSALMAH from Malaysia

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Couple
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2526)Booking.com Reviews (801)
8.0
Cleanliness8.3
Facilities7.9
Location7.1
Room comfort and quality8.5
Service8.2
Value for money8.1
Provided by verified guests of Agoda
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Room type
Deluxe King Room with Jetted Tub
Deluxe Twin Room with Two Twin Beds and Jetted Tub
Deluxe Twin Room with Three Twin Beds and Jetted Tub
Deluxe One Bedroom Suite
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Showing 2205 verified guest comments
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9.2
Exceptional
Hon from Hong Kong
Group
Deluxe Two Bedroom Suite
Stayed 4 nights in September 2018
Exceptional”
It my second time to stay,I like Sea Pearl very much ,each room is comfy ,have shuttle bus transfer to Juncelon per 1hr,
Reviewed September 17, 2018
Dear Hon, Thank you for your great feedback and loyalty! We look forward to welcoming you back soon! Yours, Peter (GSM)
Responded September 19, 2018
Wyndham Sea Pearl Resort Phuket
8.8
Excellent
Liron from Israel
Couple
Deluxe King Room with Jetted Tub
Stayed 3 nights in September 2018
overall very good hotel”
we came for our honeymoon and this was our first hotel. we booked it because of the jacuzzi and was very disappointed to find a cold outdoor "jacuzzi" that we didn't use at all. besides that we loved the hotel, used the shatells every day and highly recommend the hotel spa, it was the best spa massage we had.
Reviewed September 14, 2018
Dear Liron, Sawasdee from Wyndham Sea Pearl Resort Phuket and thank you for taking the time to review your recent stay. I am pleased to note that you have enjoyed an 'overall very good' stay and have appreciated our complimentary hourly courtesy shuttle and the Spa service. Thank you for your great feedback, which has been shared with the team. Whilst your feedback on Jakuzzi is taken on- board, with a consistent average temperature of 27 degrees Celsius year- round, our non- heatable Jakuzzis are aimed at providing refreshment in the tropical Phuket climate. We very much look forward to welcoming you back soon and I remain with warm regards. Sincerely yours, Peter E. GSM
Responded September 15, 2018
Wyndham Sea Pearl Resort Phuket
7.2
Very good
Mushir from Malaysia
Family with young children
Deluxe 2 Bedroom Suite
Stayed 4 nights in August 2018
Great property all and all”
Staff were good, food was nice and location was great and quite compared to staying in Patong area.
Reviewed September 05, 2018
Dear Mushir, Sawasdee from Wyndham Sea Pearl and thank you for taking the time to review your recent stay. I am delighted to note that you have had a "great" stay overall and have appreciated the friendliness and attitude of colleagues, the quality of dining and the location of our resort. We would appreciate an opportunity to welcome you back. Sincerely, Peter (GSM)
Responded September 06, 2018
Wyndham Sea Pearl Resort Phuket
2.8
Charlotte from Singapore
Couple
Deluxe King Room with Jetted Tub
Stayed 1 night in September 2018
waste of money ”
when I checked in I was given an attitude by the stuff asked me to wait 30 min as my room was not ready yet. fine I'll wait. I waited for almost an hour and I went back to the stuff the stuff told me they have forgotten about it. when I got to the room there was ants on the bed and the room was not the room I booked! They told me they were full so I'll just have to have this room. I ordered room service and the plate can't be place outside so we called the number as per their instruction I waited about 2 hours no one came to clear the plate. Before this hotel I was staying in Wyndham Grand. The experience in that hotel is totally different worth the money and good service the room is clean and the bed is so comfortable.
Reviewed September 04, 2018
Dear Charlotte, Sawasdee from Wyndham Sea Pearl Resort and I am deeply sorry to note that your stay has fallen short of your expectations. Your feedback finds me highly concerned and be assured that your comments are taken very seriously and are followed up on. I entirely appreciate your frustration over Front Office service encountered and agree that the colleague could have handled the situation with more empathy and professionalism. Be assured that the colleague has been re-briefed. Whilst we do conduct frequent and thorough insect control, the tropical environment - at times- leads to challenges with insects. I understand that the issue has been rectified promptly, am fully aware however of the detrimental impact this has had. As a consequence of your review we will be reviewing our In- Room- Dining procedure. Please accept my apologies on behalf of the management and should you wish to share any further comments, please be invited to contact me directly. Sincerely, Peter (GSM)
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Wyndham Sea Pearl Resort Phuket
4.0
Yuki from Japan
Family with young children
Deluxe Two Bedroom Suite
Stayed 6 nights in August 2018
Need more maintenance ”
We had 2 bedrooms and it looked nice but the masterbedroom’s shower and tub was not clean. We had to call the cleaning service for them to come clean the room and they still didn’t vacuum the room. The jacuzzi in the room was leaking so by evening, the water level was low. The free shuttle to Patong ends at 2000, I wish they had shuttle till later time. The theme in the hotel is really nice and Rachel was very helpful but the other workers were not. We picked this hotel because it was 4 star but it was not what we expected.
Reviewed September 01, 2018
Dear Yuki, Sawasdee from Wyndham Sea Pearl and I am sorry to note that your stay has fallen short of your expectations and that you have encountered issues both related to cleanliness and functionality of your Jakuzzi. Please accept my apologies on behalf of the management and be assured that your comments have been shared with department heads of Housekeeping and Engineering to re-brief colleagues and take action on the shortcomings encountered. Thank you for highlighting the friendliness and helpfulness of Rachel, who- I agree- is truly an asset to our Front Office Team. I am deeply sorry that we did not meet your expectations this time and remain hopeful you will be granting us an opportunity to welcome you back to prove we can do better. Should you wish to share any further comments or if there is anything I may be of further assistance with, please do not hesitate to contact me directly. Sincerely yours, Peter E. (GSM)
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Wyndham Sea Pearl Resort Phuket
7.6
Very good
Yuen from Malaysia
Family with young children
Deluxe King Room with Jetted Tub
Stayed 3 nights in June 2018
everything is fine”
good
Reviewed August 27, 2018
Dear Yuen, Sawasdee from Wyndham Sea Pearl and thank you for briefly reviewing your stay with us. I am delighted to note you have enjoyed a good time and remain hopeful to welcome you back. Sincerely, Peter (GSM)
Responded September 02, 2018
Wyndham Sea Pearl Resort Phuket
9.6
Exceptional
Hong from Singapore
Couple
Deluxe Twin Room with Two Twin Beds and Jetted Tub
Stayed 3 nights in March 2018
Great honeymoon place”
No regrets for staying here. but the location is bit distance from town area, so have to prepare for the travel or transport by rent. It do have shuttle bus to town area as well but is around 30 minute - 1 hour per period
Reviewed August 22, 2018
Dear Hong, Sawasdee from Wyndham Sea Pearl Resort and congratulations once again on the occasion of your recent wedding. Thank you for taking the time to briefly review your stay and I am pleased to note that you have had a very pleasant stay overall. Thank you for higlighting our complimentary hourly shuttle service and I am pleased you found this to be convenient. I hope you will be considering to return and look forward to welcoming you back. Sincerely yours, Peter E. Guest Service Manager
Responded August 25, 2018
Wyndham Sea Pearl Resort Phuket
7.6
Very good
Johnny from Australia
Group
Deluxe King Room with Pool Access
Stayed 6 nights in January 2018
Not good location ”
Only stay here if u don’t go to patong often
Reviewed August 19, 2018
Dear Johnny, Thank you for taking the time to review your recent stay. Whilst your comment on location is valued, allow me to add that we offer an hourly complimentary shuttle service to Patong Mall (Jungceylon) and Patong Beach, which operates between 10.00 a.m. and 8.00 p.m. This is to enable our guests to enjoy the tranquility and scenic views of our elevated location, whilst remaining conveniently connected to the huzzle & buzzle of Patong Beach. Sincerely, Peter E. (Guest Service Manager)
Responded August 20, 2018
Wyndham Sea Pearl Resort Phuket
10.0
Exceptional
Crystal from Malaysia
Couple
Deluxe King Room with Jetted Tub
Stayed 2 nights in August 2018
Excelent”
Will come again
Reviewed August 17, 2018
Dear Crystal, Thank you for taking the time to briefly review your Wyndham Sea Pearl Experience and it is great to note you have had an "excellent" one. We look forward to hopefully welcome you back soon. Yours, Peter E. (Guest Service Manager)
Responded August 20, 2018
Wyndham Sea Pearl Resort Phuket
6.4
Good
Yin from Hong Kong
Group
Deluxe Room Jacuzzi
Stayed 2 nights in July 2018
*Not bad but room need update*”
It said this hotel is a 5 stars hotel, but during the visit, I didn't feel like a 5 stars hotel. First I made this reservation on Agoda website with 3 adults but when I check in the staff said on their reservation it shows 2 adults with 1 child and I showed them my confirmation e-mail and seems she still want to argue it. After that Rachel, the assistance fo manager came and settle the problem, she is nice and professional. The room was a bit old and need update the nice part was the jacuzzi but the water was so cold even the weather is hot but the water was so cold. Regarding the welcome drink, the drink was nice. The location was a bit far from Patong beach and they do have a shuttle bus ran every hour until 8 pm, I think they should run it later than that. Overall the hotel is nice but needed update. Shout out to Rachel being so professional.
Reviewed August 01, 2018
Sawasdee from Wyndham Seapearl Resort Phuket and thank you for taking the time to review your recent stay. I am pleased to note you had a good stay overall, am sorry however that you have experienced some problems at arrival. I am glad that our Assistant Front Office Manager Rachel handled the situation with professionalism and to your satisfaction. Your comments have been shared with the Front Office Team and we are working with colleagues to assure similar inconveniences will not re-occur. Your feedback on Jakuzzi temperature, shuttle service and overall condition is well received and will be considered moving forward. Thank you for having chosen to stay with Wyndham Seapearl Resort Phuket and should you wish to share any further comments or if there is anything I may be of assistance with, please do not hesitate to contact me directly. We would appreciate an opportunity to welcome you back and remain with warm regards. Sincerely yours, Peter E. Guest Service Manager
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Wyndham Sea Pearl Resort Phuket
10.0
Exceptional
ABDUL from Singapore
Couple
Deluxe King Room with Jetted Tub
Stayed 5 nights in July 2018
Exceptional”
Love the environment with Jacuzzi inside the room. Love it
Reviewed July 31, 2018
Dear Abdul, Thank you for your nice comments on the Jakuzzi and I am delighted to note that you have enjoyed a great stay with us. I hope you will be considering to return to Wyndham Seapearl and remain with warm regards. Sincerely yours, Peter E. Guest Service Manager
Responded August 05, 2018
Wyndham Sea Pearl Resort Phuket
10.0
Exceptional
David from Malaysia
Couple
Deluxe Twin Room with Two Twin Beds and Jetted Tub
Stayed 1 night in June 2018
best villa at phuket”
best service all the way
Reviewed July 28, 2018
Dear David, Sawasdee from Wyndham Seapearl Resort Phuket and thank you for taking the time to review your recent stay. I am delighted to note that you have enjoyed a great stay overall and have, in particular, appreciated the level of service quality encountered. Thank you for your great comment, which has been shared with colleagues and motivates us to do even better. I hope you will be considering to return and we look forward to hopefully welcoming you back soon. Sincerely yours, Peter E. Guest Service Manager
Responded August 05, 2018
Wyndham Sea Pearl Resort Phuket
9.2
Exceptional
Pawan from Singapore
Couple
Deluxe King Room with Jetted Tub
Stayed 2 nights in July 2018
Very Nice Place to stay - value for the money”
We recently revisited the sea pearl after five years; the resort brings back some good old memories. The location is excellent, not very far away from the buzzy area of Patong, but at the same time very private and quiet inside the resort. The shuttle bus takes max ten mins to drop you at the beach. So you have both options to spend some private time within the resort or to go to the central beach area of Patong. Staff is very welcoming and helpful. Jacuzzi is enjoyable and very private. The room is filled with all the necessary amenities. Overall, a perfect place to stay for a couple and family. Worth the price.
Reviewed July 24, 2018
8.8
Excellent
Simran from Hong Kong
Group
Deluxe King Room with Jetted Tub
Stayed 4 nights in June 2018
Excellent”
Great stay, the deluxe room was very spacious and a great deal for the price paid. Vegetarian options were specially made for me during breakfast, which was thoughtful.
Reviewed July 01, 2018
Dear Simran, Thank you for your feedback, great to see that the team could assist with vegetarian options. This can be sometimes tricky with the amount of fish sauce used in Thai cuisine. Warm regards, Scott
Responded July 27, 2018
Wyndham Sea Pearl Resort Phuket
6.4
Good
Choon from Singapore
Couple
Deluxe King Room with Jetted Tub
Stayed 2 nights in June 2018
Good”
The hotel is very old and needs to be renovated. The room that i was staying in had cracks everywhere
Reviewed June 30, 2018
Dear Choon, Thank you for the feedback, we are always looking at ways to modernise the Resort. Please keep an eye on our Social Media posts where we keep our improvements updated! Warm regards, Scott
Responded July 27, 2018
Wyndham Sea Pearl Resort Phuket
3.6
Ahmed from Qatar
Couple
Deluxe King Room with Jetted Tub
Stayed 3 nights in June 2018
Room not clean,ants everywhere, very old,services very slow... not worth it’s price .”
Not deserve even 3 stars .
Reviewed June 28, 2018
2.0
Nasser from Oman
Couple
Deluxe King Room with Jetted Tub
Stayed 3 nights in June 2018
Hotel is bad I don’t recommend it for anyone ”
-Staff is to bad relationships -Jakozi is no clean and balcony also -hotel is too far from the centre -shutter service from the room is bad and the room is far
Reviewed June 28, 2018
Dear Nasser, Please accept my deepest and sincerest apologies for the manner in which you were treated by the team. I am hoping that this was due to a language barrier as I can assure you that guest satisfaction and service is foremost in our day to day training and service culture. Nasser, again my apologies. Regards, Scott
Responded July 27, 2018
Wyndham Sea Pearl Resort Phuket
6.4
Good
Yong from Singapore
Family with young children
Deluxe King Room with Jetted Tub
Stayed 4 nights in June 2018
Great jacuzzi in every room”
Will be great if customer service would be more sincere.
Reviewed June 15, 2018
Dear Yong, Thank you for your feedback. We are certainly working with the team to improve customer service across the Resort. With vert best regards, Scott
Responded June 19, 2018
Wyndham Sea Pearl Resort Phuket
4.8
Chan from Hong Kong
Couple
Deluxe Twin Room with Three Twin Beds and Jetted Tub
Stayed 2 nights in June 2018
Bad customer experience from front desk”
E.g. 1. Shuttle Bus. I told I am in hurry amd want to ride on the closer bus. Front desk staff checked and said its full already and suggested me to book for next bus. but the bellboy knows what is customer service. He firstly comfort me and said if there is guests no show. He could arrange for me and eventually i get on the closer bus and no need to wait for another bus. e.g. 2. Taxi or pick up services. I want to call a taxi to airport and called front desk. They said there is limousine serive to airport and cost 1800thb while normal taxi is 700thb. I further ask them to call a normal taxi for me. They said they dont have taxi driver contact and ask me go to patong beach to get the taxi by myself!? E.g.3. Late Check out. I called front desk to ask if I could late check out a little bit at 13:00. They immediately say no and said the room is booked witbout provide me other solutions...... In conclusion, the customer experience from front desk is disaster! I will not recommend this hotel.
Reviewed June 15, 2018
Dear Chan, Thank you for your feedback! great to see that the team could assist with our complimentary shuttle. Our apologies that the team were unable to assist with a taxi option for you in lieu of our limousine service. Our preferred taxi operator must not have been able to be contacted. we are working diligently to identify another operator we can call to assist us in these instances. Unlike many countries we do not have a central reputable taxi company that we can call to assist in all instances. Once again, I'm really sorry for the service you encountered with the team. I am working diligently to resolve these incidents from happening in the future. Regards, Scott
Responded June 19, 2018
Wyndham Sea Pearl Resort Phuket
5.2
Victoria from Malaysia
Family with teens
Deluxe King Room with Pool Access
Stayed 4 nights in June 2018
Not quite 5 ⭐️ standards”
Location of hotel neither here nor there. Shuttle bus service schedule into Patong town is not very considerate in the sense that it only runs fr 10am to 8ish in the evening. Breakfast spread is a disappointment. Egg station chef is very unfriendly. Rooms are not thoroughly cleaned everyday during my 4 night stay.
Reviewed June 14, 2018
Dear Victoria, Thank you for your feedback. Please accept my apologies for the disappointing service at breakfast and with your rooms cleanliness. Our complimentary shuttle operates at optimal hours, beyond 8:00pm is not feasible and we usually allow guests to make their own way home once they have finished their evenings activities in Patong. Tuk tuk's are usually around THB 300 to come back up to the hotel and you are not constrained by the timing of a shuttle bus. We will continue to monitor guest feedback to see if we should include a later shuttle. Thank you and safe travels, Scott
Responded June 19, 2018
Wyndham Sea Pearl Resort Phuket
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