Wyndham Surabaya City Centre
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Superior King Room - Smoking - Guestroom Wyndham Surabaya City Centre
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Swimming pool [outdoor] Wyndham Surabaya City Centre
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8.7
Excellent
4.8% this month
/10
(574 reviews)See what guests said
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9.2
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Plaza Tunjungan560 m
  • Bungkul Park2.22 km
  • Tugu Pahlawan2.41 km
  • Kepanjen Church2.9 km
  • Surabaya Town Square3.21 km
  • Sampoerna Museum4.18 km
  • Sanggar Agung Temple6.78 km
  • Mosque Al Akbar8.17 km
  • Suramadu Bridge8.96 km
  • Ciputra Waterpark12.14 km
  • 5-star Hotel
    Free Wi-Fi

    Wyndham Surabaya City Centre

    Jl. Basuki Rahmat 67-73 Surabaya, Surabaya Center, Surabaya, Indonesia, 60271 - See map

    Don't miss out!

    6 travelers have booked today.

    "So happy with this hotel, value,location,room and the staff especially Charoline the reception girl was really nice."
    Keyvin - September 5, 2018
    Exceptional reputation
    Recommended by 92% of guests
    Excellent cleanliness
    8.7 rating for cleanliness
    Excellent service
    8.5 rating for service
    Excellent facilities on premise
    8.3 facilities on premise
    • Airport transfer

    • Located in heart of Surabaya

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    Cheaper than 87% of all properties in Surabaya in the last 24 hoursCompared to 1,727 Surabaya properties at Agoda for various dates
    Value for money8.7
    Location rating9.2
    Nearest airportJuanda International Airport (SUB)
    Distance to airport13.3 km

    Rooms available at Wyndham Surabaya City Centre

    Superior King Room - Non-Smoking
    Superior King Room - Non-Smoking
    ...
    • Room size: 24 m²/258 ft²
    • No Windows view
    • 1 king bed
    Enter dates to see prices
    Executive Twin Room - Smoking
    Executive Twin Room - Smoking
    ...
    • Room size: 49 m²/527 ft²
    • City view
    Enter dates to see prices
    Deluxe Twin Room - Smoking
    Deluxe Twin Room - Smoking
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive King Room - Non-Smoking
    Executive King Room - Non-Smoking
    ...
    • Room size: 49 m²/527 ft²
    • City view
    Enter dates to see prices
    Junior Suite - Non-Smoking
    Junior Suite - Non-Smoking
    ...
    • Room size: 89 m²/958 ft²
    • City view
    Enter dates to see prices
    Superior King Room - Smoking
    Superior King Room - Smoking
    ...
    • Room size: 24 m²/258 ft²
    • No Windows view
    • 1 king bed
    Enter dates to see prices
    Executive Twin Room - Non-Smoking
    Executive Twin Room - Non-Smoking
    ...
    • Room size: 49 m²/527 ft²
    • City view
    Enter dates to see prices
    Junior Suite - Smoking
    Junior Suite - Smoking
    ...
    • Room size: 89 m²/958 ft²
    • City view
    Enter dates to see prices
    Presidential Suite - Non-Smoking
    Presidential Suite - Non-Smoking
    ...
    • Room size: 283 m²/3046 ft²
    • City view
    Enter dates to see prices
    Deluxe King Room - Disability Access Non-Smoking
    Deluxe King Room - Disability Access Non-Smoking
    ...
    • Room size: 42 m²/452 ft²
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Wyndham Surabaya City Centre?

    Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Wyndham Surabaya City Centre?

    Wyndham Surabaya City Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of IDR 280000. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Wyndham Surabaya City Centre also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Wyndham Surabaya City Centre has a car park available for guests. Car parking is free for guests. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

    What is the smoking policy at Wyndham Surabaya City Centre?

    Wyndham Surabaya City Centre does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Wyndham Surabaya City Centre

    • 9.2
      Exceptional

      "The amenities in the room is also good."

      Afif

      |

      December 25, 2018

    • 9.6
      Exceptional

      "A good hotel, with a pleasure to stay."

      Edo

      |

      October 31, 2018

    • 10.0
      Exceptional

      "Everything just perfect with wyndham."

      Vitriana

      |

      January 2, 2019

    Property ranking|Compared to 1,727 Surabaya properties
    See all rankings
    Room size
    65 sqm.
    Review score - United States
    9.3/10
    Location score
    9.2/10
    Couples review score
    9.0/10
    Bigger than
    99
    %
    of Surabaya properties
    Better than
    99
    %
    of Surabaya properties
    Better than
    98
    %
    of Surabaya properties
    Better than
    98
    %
    of Surabaya properties
    Up to 30% off with Agoda Insider Deals!

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    More about Wyndham Surabaya City Centre

    More about Wyndham Surabaya City Centre

    7.6
    Very good

    "Room is big and the location is very strategic."

    Dian

    |

    May 23, 2018

    Description

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    Most talked about facilities

    Breakfast
    16 mentions
    Housekeeping
    12 mentions
    Swimming Pool
    5 mentions
    Food & Dining
    4 mentions

    What they offer

    9.2
    Exceptional
    Staff 

    "Excellent staff, polite , helpful, kind."

    Andrew

    |

    January 8, 2019

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

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    Reviews of Wyndham Surabaya City Centre from real guests

    Provided by verified guests of Agoda
    8.7
    /
    10
    Excellent
    4.8% this month
    Cleanliness8.7
    Facilities8.3
    Location9.2
    Service8.5
    Value for money8.7
    High score for Surabaya
    Rating
    9+ Exceptional (109)
    8-9 Excellent (50)
    7-8 Very Good (37)
    6-7 Good (7)
    <6 Below Expectation (17)
    Time of the year
    Mar - May (43)
    Jun - Aug (67)
    Sep - Nov (37)
    Dec - Feb (73)
    All guests (574)
    All room types
    All languages

    Show reviews that mention 

    Showing 220 verified guest comments
    12345
    9.6
    Exceptional
    Hatha from Indonesia
    Solo traveler
    Deluxe King Room - Smoking
    Stayed 1 night in June 2019

    Perfect Location, Big Room”

    During my trip here, I didn't know that it was located just near the Tunjungan Plaza. It's quite far to walk from the train station but worth the price. Indomaret point to buy some coffee and snacks is also available near the hotel. Swimming pool was clean, the room was also very big and clean. The staffs were helpful also. Will comeback here again when visiting Surabaya (if I have extra money).

    Reviewed June 29, 2019
    7.2
    Very good
    Ta from Indonesia
    Business traveler
    Deluxe King Room - Smoking
    Stayed 1 night in July 2018

    Very good”

    A big room, Good location not far from a big Shopping Mall in Surabaya

    Reviewed July 23, 2019
    9.6
    Exceptional
    Holy from Indonesia
    Family with teens
    Executive King Room - Smoking
    Stayed 2 nights in March 2019

    Our favorite hotel in Surabaya”

    Wyndham is our hotel of choice when we go to Surabaya. Its proximity to Tunjungan Plaza, the biggest mall in Surabaya, is one of the reason. But also the size of the room, which is bigger than most hotel rooms, and the comfortable beds.

    Reviewed April 06, 2019
    8.8
    Excellent
    Marietha from Indonesia
    Business traveler
    Deluxe King Room - Non-Smoking
    Stayed 1 night in February 2019

    Five Star Hotel Located in Surabaya's Heart”

    It was nice staying at Wyndham Hotel Surabaya as the room was big around 46 m2 and luxury. It has bath-thub and b8g bathroom. The location was great, u could walk to Tunjungan Plaza only takes 7 minutes. However, for 5 stars like that, the facility is abit broken as it was Pullman Hotel previously. The pool is too small and i think lacking of menu. But if you had short time for business to Surabaya and need hotel close to Tunjungan Plaza or City Heart, thia hotel will ne recommended.

    Reviewed March 19, 2019
    9.6
    Exceptional
    Ingrid from Indonesia
    Family with young children
    Deluxe King Room - Smoking
    Stayed 2 nights in March 2019

    Nice room but...”

    I booked deluxe king & too bad there's no non smoking room, that made me must book the smoking one. The room is big, the air vent is great, everything almost perfect, but since it's a smoking room, the room still left with cigarette's smell. I try to ask at the front desk to change me room into non smoking, but they already prepare the room, including gave us complimentary praline which is so great. For the bath tub, when my son use it, there's some black particles that need to be wash 1st. The breakfast is good, many kind of range, from Asian to Western, from sausage to dim sum. I will be back again for sure if I visit Surabaya again, but make sure to have a non smoking room next time 😊

    Reviewed March 05, 2019
    8.4
    Excellent
    Raghu from India
    Solo traveler
    Double or Twin EXECUTIVE - BED AND BREAKFAST
    Stayed 2 nights in July 2019

    overall nice stay.”

    Check-in and check-out take so long time. rest is fine. thanks to the hotel especially lounge staff.

    Reviewed July 08, 2019
    8.8
    Excellent
    Abraham from Indonesia
    Couple
    Deluxe Twin Room - Smoking
    Stayed 2 nights in May 2019

    Excellent”

    goood hotel in surabaya

    Reviewed June 28, 2019
    9.2
    Exceptional
    Jennifer from United States
    Couple
    Deluxe King Room - Non-Smoking
    Stayed 2 nights in January 2019

    Centrally located, expensive restaurant”

    Nice business-oriented hotel in the center of the city. Close to big malls, like Tunjungan Plaza, for good shopping and food court dining. Hotel restaurant was expensive, even for a big city. Nice pool, not crowded, with good views of the city. Rooms are very spacious and clean.

    Reviewed January 24, 2019
    9.2
    Exceptional
    Afif from Indonesia
    Couple
    Deluxe King Room - Smoking
    Stayed 5 nights in August 2018

    Good Value in Good Location”

    The hotel eoom is quite spacious for the price, the facilites in what you will expect from 5 Wyndham. HOwever there was problem when I checked in regarding the bed type, they give us 2 singles when I already requested for 1 King Bed but they fix that so everything is good. The amenities in the room is also good. Overall Good Stay

    Reviewed December 25, 2018
    8.8
    Excellent
    WIWIK from Indonesia
    Family with young children
    Executive King Room - Non-Smoking
    Stayed 1 night in November 2018

    Spacious Room”

    The room is spacious. I found it hard to get a new 4 stars hotel with bathtub . They have it, cause my kids love to dive in the bathtub while taking a bath. Location is good, def value for money. Even I'm not a fan with the food.

    Reviewed November 25, 2018
    10.0
    Exceptional
    Vitriana from Indonesia
    Solo traveler
    Deluxe Twin Room - Non-Smoking
    Stayed 1 night in November 2018

    value best for money”

    i was hesitate to book the hotel in several opportunities back in the past, the reason was simply because it’s in the right side which possibly hard to find a cab. i was wrong! the place is perfect due to location and money. right side wasn’t an issue as there’s a cab standby nearby. recommended to stay in as this located in oldtown of surabaya (central area)

    Reviewed November 20, 2018
    9.6
    Exceptional
    Anonymous
    Business traveler
    Double or Twin SUPERIOR - BED AND BREAKFAST
    Stayed 1 night in July 2019

    Good place”

    Strategic place in the center of surabaya, very close to Tunjungan plaza. But the variety of buffet is limited

    Reviewed July 15, 2019

    Hi There, Thank you so much for your kind feedback towards our hotel. Indeed, our hotel is strategically located in the city center and close to one of the biggest malls in East Java. Well noted for your comment about our food so we can improve what we need to improve in the future. Once again thank you and look forward to welcoming you back. Warmest regards, Wyndham Surabaya Team

    Responded October 16, 2019
    Wyndham Surabaya City Centre
    6.8
    Good
    Lee from Hong Kong
    Family with teens
    Deluxe Twin Room - Non-Smoking
    Stayed 2 nights in July 2019

    Towels in non smoking room”

    The towels provided looks old and all have smell of smoke. I think they should separate towels in smoking and non smoking rooms to wash

    Reviewed July 05, 2019
    9.2
    Exceptional
    Dina from Indonesia
    Family with young children
    Deluxe King Room - Smoking
    Stayed 2 nights in June 2019

    Overall satisfied!”

    Lokasi OK Fasilitas OK Kamar OK Service OK

    Reviewed June 15, 2019
    8.8
    Excellent
    Lloyd from Indonesia
    Family with teens
    Double or Twin SUPERIOR - ROOM ONLY
    Stayed 1 night in March 2019

    Nice hotel”

    Nice hotel, good location but rather old building

    Reviewed June 13, 2019
    8.8
    Excellent
    Lloyd from Indonesia
    Family with teens
    Double or Twin SUPERIOR - ROOM ONLY
    Stayed 1 night in March 2019

    Nice hotel”

    Nica hotel, good location but rather old building

    Reviewed June 13, 2019
    9.2
    Exceptional
    Medania from Indonesia
    Family with young children
    Deluxe King Room - Smoking
    Stayed 1 night in June 2019

    Exceptional”

    Big room. Complete with everything we need. Very nice.

    Reviewed June 07, 2019
    9.2
    Exceptional
    andy from Indonesia
    Family with young children
    Deluxe Twin Room - Non-Smoking
    Stayed 1 night in May 2019

    Nice hotel”

    Nice location in central of surabaya city. Very big room and clean.

    Reviewed May 23, 2019
    8.8
    Excellent
    Hariyadi from Australia
    Solo traveler
    Deluxe King Room - Non-Smoking
    Stayed 9 nights in August 2018

    Great service”

    Really enjoyed my stay with wyndham surabaya. Staff were very friendly and helpful. Housekeeping service was especially exceptional. Room was very spacious and comfortable. Location is within walking distance to tunjungan plaza. Great property to stay in surabaya.

    Reviewed August 17, 2018
    9.2
    Exceptional
    Yi from Singapore
    Group
    Deluxe King Room - Non-Smoking
    Stayed 1 night in May 2018

    Great stay”

    Stayed over for a night after our Mt Bromo and Ijen tour. Deluxe room was luxurious and spacious, both living area and bathroom. Staff at entrance and concierge were helpful and welcoming. Hotel is just 5 mins' walk away from Tunjungan Plaza and 45 mins' drive away from the airport.

    Reviewed May 31, 2018
    12345
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    Wyndham Surabaya City Centre
    |Excellent 8.7
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    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • Plaza Tunjungan
    • Gubeng Train Station is within 1.2 km