select your datePlease enter your stay dates to see price
Wyndham Surabaya City Centre

"Good location for my travelling purposes."

Damar - November 15, 2020
Superior King Room - Smoking - Guestroom Wyndham Surabaya City Centre
Lobby Wyndham Surabaya City Centre
Swimming pool [outdoor] Wyndham Surabaya City Centre
See all 41 photos

Wyndham Surabaya City Centre

Jl. Basuki Rahmat 67-73 Surabaya, Surabaya Center, Surabaya, Indonesia, 60271 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Tunjungan Plaza
Within 460 m of property
See map
Popular landmarks
Tunjungan Plaza 460 m
Monkasel (Submarine Monument) 920 m
Tugu Pahlawan 2.4 km
Suramadu National Bridge 2.6 km
Bungkul Park 2.6 km
Surabaya Town Square 3.2 km
Surabaya's Zoo 3.3 km
Sampoerna Museum 4.2 km
Pakuwon Food Festival 6.7 km
Masjid Nasional Al Akbar Surabaya 8.2 km
Nearby landmarks
The TV Bar 30 m
Malaysia Air 30 m
Citibank 50 m
Basuki Rahmat Street 110 m
Singapore Air 160 m
Panti Asuhan Matahari Terbit 240 m
Sharp Bamboo Monument 290 m
Taman Kombes Pol M Durayat 310 m
Parking Park 310 m
Joko Dolog Statue 310 m

9.2

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Located in heart of Surabaya

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.7
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport13.3 km

Rooms available at Wyndham Surabaya City Centre

Presidential Suite - Non-Smoking
...
  • Room size: 298 m²/3208 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King Room - Non-Smoking
...
  • Room size: 24 m²/258 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room - Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive King Room - Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Twin Room - Non-Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Twin Room - Smoking
...
  • Room size: 49 m²/527 ft²
  • City view
Enter dates to see prices
Junior Suite 1 King Bed
...
  • Room size: 89 m²/958 ft²
  • City view
Enter dates to see prices
Junior Suite 1 King Bed Smoking
...
  • Room size: 89 m²/958 ft²
  • City view
Enter dates to see prices
Superior King Room - Smoking
...
  • Room size: 24 m²/258 ft²
  • No Windows view
  • 1 king bed
Enter dates to see prices
Deluxe King Room - Non-Smoking
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Wyndham Surabaya City Centre?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Wyndham Surabaya City Centre also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Wyndham Surabaya City Centre has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Wyndham Surabaya City Centre?

Wake up to a great buffet breakfast at Wyndham Surabaya City Centre. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 181500 IDR for adults and 90750 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Wyndham Surabaya City Centre?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Wyndham Surabaya City Centre. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Wyndham Surabaya City Centre?

On-site venues and convenient event services make Wyndham Surabaya City Centre an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Wyndham Surabaya City Centre?

Wyndham Surabaya City Centre does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

Show more questions
See map
Explore the neighborhood

What people love about Wyndham Surabaya City Centre

  • 9.2

    Exceptional
    Breakfast

    "Big room with good breakfast"

    Rio

    |

    February 19, 2020

  • 10.0

    Exceptional
    Cleanliness

    "Old building but clean room."

    Damar

    |

    November 15, 2020

  • 10.0

    Exceptional

    "Excellent hotel in Surabaya."

    Endah

    |

    January 25, 2019

Property ranking|Compared to 706 Surabaya properties
See all rankings
Room size
65 sqm.
Location score
9.2/10
Cleanliness score
8.7/10
Value for money score
8.7/10
Bigger than
98
%
of Surabaya properties
Better than
96
%
of Surabaya properties
Better than
91
%
of Surabaya properties
Better than
89
%
of Surabaya properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:

8.7

Excellent
643 reviews
Cleanliness
8.7
Facilities
8.3
Location
9.2
Read all reviews >
What travelers say they love:
Nice hotel with friendly staff.
zarina from Malaysia
Group
More about Wyndham Surabaya City Centre

More about Wyndham Surabaya City Centre

If what you're looking for is a conveniently located hotel in Surabaya, look no further than Wyndham Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Wyndham Hotels & Resorts is renowned for its quality services and friendly staff, and Wyndham Surabaya lives up to expectations. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The hotel features 291 beautifully appointed guest rooms, many of which include television LCD/plasma screen, bathroom phone, carpeting, clothes rack, complimentary instant coffee. The hotel's hot tub, fitness center, sauna, outdoor pool, spa are ideal places to relax and unwind after a busy day. Whatever your purpose of visit, Wyndham Surabaya is an excellent choice for your stay in Surabaya.

Show less

Most talked about facilities

Breakfast

16 mentions

Housekeeping

12 mentions

Swimming Pool

5 mentions

Food & Dining

4 mentions

What they offer

8.0

Very good
Spaciousness

"Nice and convenient, big room"

CHING-LONG

|

December 8, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Wyndham Surabaya City Centre from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.7
Facilities8.3
Location9.2
Service8.6
Value for money8.7
High score for Surabaya
Rating
9+ Exceptional (128)
8-9 Excellent (54)
7-8 Very Good (39)
6-7 Good (7)
<6 Below Expectation (17)
Time of the year
Mar - May (48)
Jun - Aug (69)
Sep - Nov (38)
Dec - Feb (90)
Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
All guests (643)
All room types
All languages

Show reviews that mention 

Showing 245 verified guest comments
12345
8.8
Excellent
Marietha from Indonesia
Business traveler
Deluxe King Room - Non-Smoking
Stayed 1 night in February 2019

Five Star Hotel Located in Surabaya's Heart”

It was nice staying at Wyndham Hotel Surabaya as the room was big around 46 m2 and luxury. It has bath-thub and b8g bathroom. The location was great, u could walk to Tunjungan Plaza only takes 7 minutes. However, for 5 stars like that, the facility is abit broken as it was Pullman Hotel previously. The pool is too small and i think lacking of menu. But if you had short time for business to Surabaya and need hotel close to Tunjungan Plaza or City Heart, thia hotel will ne recommended.

Reviewed March 19, 2019

See room deals

9.6
Exceptional
Hendra from Indonesia
Group
Deluxe Twin Room - Smoking
Stayed 3 nights in July 2019

Highly recommended ”

I got a very deal price from Agoda and wrongly if I didn’t choose this hotel. Got a very good price with breakfast and a room clean and huge room and bathroom. I like this hotel much for location and hotel itself. Variety of food in Breakfast also. One thing from me...please renew for towel because the color was changed. Thank you Wyndham Hotel Surabaya and all staff.

Reviewed August 01, 2019

See room deals

9.2
Exceptional
Dora from Malaysia
Business traveler
Superior King Room - Smoking
Stayed 2 nights in March 2018

Amazing Staffs”

A five star hotel is basically not just the number of rooms and the high end facilities provided for guests. The most important is the the personal touch provided by the amazing, friendly and helpful staffs. Not many 5 star hotels offer this and focus on making money only. What i experienced at Wyndham Surabaya was the capability and the excellent service rendered by the staffs. I would say, they went the extra mile to make my stay a pleasant one!

Reviewed March 12, 2018

See room deals

9.6
Exceptional
Holy from Indonesia
Family with teens
Executive King Room - Smoking
Stayed 2 nights in March 2019

Our favorite hotel in Surabaya”

Wyndham is our hotel of choice when we go to Surabaya. Its proximity to Tunjungan Plaza, the biggest mall in Surabaya, is one of the reason. But also the size of the room, which is bigger than most hotel rooms, and the comfortable beds.

Reviewed April 06, 2019

See room deals

8.8
Excellent
Hariyadi from Australia
Solo traveler
Deluxe King Room - Non-Smoking
Stayed 9 nights in August 2018

Great service”

Really enjoyed my stay with wyndham surabaya. Staff were very friendly and helpful. Housekeeping service was especially exceptional. Room was very spacious and comfortable. Location is within walking distance to tunjungan plaza. Great property to stay in surabaya.

Reviewed August 17, 2018

See room deals

10.0
Exceptional
ali from Vietnam
Business traveler
Deluxe King Room - Smoking
Stayed 3 nights in January 2020

Absolutely Awesome”

What a lovely place and a brilliant experience I will rate it 10/10 I couldn't find any flaws whatsoever beautiful majestic rooms and very clean Lovely staff , very helpful ... We will surely return to Wyndham surabaya

Reviewed January 23, 2020

See room deals

10.0
Exceptional
EkaRatna from Indonesia
Family with young children
Superior King Room - Smoking
Stayed 1 night in December 2017

excellent ”

all is excellent, services, staffs,facilities. everything in wyndham surabaya are excellent. next i will be in wyndham surabaya again 😘😘😘

Reviewed December 12, 2017

See room deals

9.6
Exceptional
Hatha from Indonesia
Solo traveler
Deluxe King Room - Smoking
Stayed 1 night in June 2019

Perfect Location, Big Room”

During my trip here, I didn't know that it was located just near the Tunjungan Plaza. It's quite far to walk from the train station but worth the price. Indomaret point to buy some coffee and snacks is also available near the hotel. Swimming pool was clean, the room was also very big and clean. The staffs were helpful also. Will comeback here again when visiting Surabaya (if I have extra money).

Reviewed June 29, 2019

See room deals

9.6
Exceptional
Ingrid from Indonesia
Family with young children
Deluxe King Room - Smoking
Stayed 2 nights in March 2019

Nice room but...”

I booked deluxe king & too bad there's no non smoking room, that made me must book the smoking one. The room is big, the air vent is great, everything almost perfect, but since it's a smoking room, the room still left with cigarette's smell. I try to ask at the front desk to change me room into non smoking, but they already prepare the room, including gave us complimentary praline which is so great. For the bath tub, when my son use it, there's some black particles that need to be wash 1st. The breakfast is good, many kind of range, from Asian to Western, from sausage to dim sum. I will be back again for sure if I visit Surabaya again, but make sure to have a non smoking room next time 😊

Reviewed March 05, 2019

See room deals

7.6
Very good
Sylvia from Indonesia
Solo traveler
Deluxe King Room - Disability Access Non-Smoking
Stayed 1 night in July 2018

Staff did a Great Job”

I went to Surabaya for my best friend's wedding. Flight was a bit early, that I arrived hotel before check-in time. Appreciation goes to Arif & Shinta at the check-in table. They were Friendly and Hospitable, Arif willing to check weather there is a room available for check-in or not, meanwhile Shinta gave me suggestion to go here and there. Location was great. Room was good. Unfortunately, two of the securities at the outside gate of Jl. Basuki Rahmat on Sunday, 29 July 2018, they didn't do their job properly. At that time, I was going to walk out and they're playing with each other, didn't greet the guest, then just asked me to walk passed the gate by bowed below the gate. I mean, I expect this happen if I stay in budget hotel, not Wyndham. Wyndham management might have to do a disciplined approach through those two securities. Meanwhile, other security on another time did a great job.

Reviewed August 14, 2018

See room deals

10.0
Exceptional
Albert from Malaysia
Solo traveler
Deluxe King Room - Smoking
Stayed 2 nights in April 2018

Spacious Executive Room with great Service”

Booked Executive King and it came with access to executive lounge at lvl 25. you may have a peace braekfast , afternoon tea or even dinner at executive lounge in peace. The staff there is very attentive and friendly and special thanks to Ms. Frida (excutive lounge's staff) who helped me in a couple of recommendation of local delights. The room is huge and the king sized bed was comfortable too. Location wise, it is close by to Tunjungan Plaza, which is the larges shipping complex in Surabaya, walking distance, 10 mins.

Reviewed May 02, 2018

See room deals

10.0
Exceptional
Vitriana from Indonesia
Solo traveler
Deluxe Twin Room - Non-Smoking
Stayed 1 night in November 2018

value best for money”

i was hesitate to book the hotel in several opportunities back in the past, the reason was simply because it’s in the right side which possibly hard to find a cab. i was wrong! the place is perfect due to location and money. right side wasn’t an issue as there’s a cab standby nearby. recommended to stay in as this located in oldtown of surabaya (central area)

Reviewed November 20, 2018

See room deals

10.0
Exceptional
Ishak from Singapore
Solo traveler
Deluxe King Room - Non-Smoking
Stayed 1 night in August 2019

Affordable premium hotel in Surabaya city centre”

Clean, comfy and well-kept business-class hotel with friendly staff. Excellent location with the huge Plaza Tunjungan a stone’s throw away. Easily accessible from the major railway stations around Surabaya and just 30 minutes from the airport. Will definitely return to this hotel!

Reviewed September 01, 2019

See room deals

Dear Ishak, Thank you for your recent stay and feedback towards our hotel. We're glad that you had a pleasant stay with us and glad to know that you will be back to experience a good stay with us in the near future. We do look forward to welcoming you back Warmest Regards, Wyndham Surabaya team

Responded October 16, 2019
Wyndham Surabaya City Centre
10.0
Exceptional
Lok from Singapore
Group
Superior King Room - Smoking
Stayed 1 night in August 2018

VERY WORTH IT”

Very centralised, and within 5 minute walk from the biggest shopping centre in Surabaya. Room is very big and with clean bathtub! Awesome!

Reviewed September 01, 2018

See room deals

9.2
Exceptional
Afif from Indonesia
Couple
Deluxe King Room - Smoking
Stayed 5 nights in August 2018

Good Value in Good Location”

The hotel eoom is quite spacious for the price, the facilites in what you will expect from 5 Wyndham. HOwever there was problem when I checked in regarding the bed type, they give us 2 singles when I already requested for 1 King Bed but they fix that so everything is good. The amenities in the room is also good. Overall Good Stay

Reviewed December 25, 2018

See room deals

9.6
Exceptional
Hendra from Indonesia
Group
Deluxe Room
Stayed 2 nights in July 2019

Keep it up”

I stay with a friend for culinary in Surabaya. We love this hotel because of huge room and also bath room. The location very central. Staffs very helpful and friendly.

Reviewed August 01, 2019

See room deals

Dear Hendra, Thank you for your recent stay with us and your kind feedback. We're glad to hear that you loved our spacious room and bathroom. We do hope you had a lovely culinary trip in Surabaya with your friend. Please let us know if you need any information or reference about local food or destination for your next visit here. Our team will surely give you a hand about it. Once again thank you and look forward to welcoming you back in the near future. Warmest Regards, Wyndham Surabaya Team

Responded October 16, 2019
Wyndham Surabaya City Centre
9.6
Exceptional
Anonymous
Business traveler
Double or Twin SUPERIOR - BED AND BREAKFAST
Stayed 1 night in July 2019

Good place”

Strategic place in the center of surabaya, very close to Tunjungan plaza. But the variety of buffet is limited

Reviewed July 15, 2019

See room deals

Hi There, Thank you so much for your kind feedback towards our hotel. Indeed, our hotel is strategically located in the city center and close to one of the biggest malls in East Java. Well noted for your comment about our food so we can improve what we need to improve in the future. Once again thank you and look forward to welcoming you back. Warmest regards, Wyndham Surabaya Team

Responded October 16, 2019
Wyndham Surabaya City Centre
9.2
Exceptional
Jennifer from United States
Couple
Deluxe King Room - Non-Smoking
Stayed 2 nights in January 2019

Centrally located, expensive restaurant”

Nice business-oriented hotel in the center of the city. Close to big malls, like Tunjungan Plaza, for good shopping and food court dining. Hotel restaurant was expensive, even for a big city. Nice pool, not crowded, with good views of the city. Rooms are very spacious and clean.

Reviewed January 24, 2019

See room deals

10.0
Exceptional
Endah from Indonesia
Family with teens
Deluxe King Room - Non-Smoking
Stayed 1 night in January 2019

90”

Excellent hotel in Surabaya... friendly staff... clean room...strategic location.. Tasty breakfast..

Reviewed January 25, 2019

See room deals

9.2
Exceptional
andy from Indonesia
Family with young children
Deluxe Twin Room - Non-Smoking
Stayed 1 night in May 2019

Nice hotel”

Nice location in central of surabaya city. Very big room and clean.

Reviewed May 23, 2019

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null