Wonderful stay”

Pros: Very good beds, clean, professional in every way, woderful kids club (not because of the toys but because of the wonderful childfriendly staff - especially Lynn!!!), wonderful breakfast, a stunning buffet for dinner on saturdays, beach nice, complimentary Water, Detox-Water, Coffee from Coffee-Automat, Popcorn n Softdrinks for kids every day between 3 and 5pm at "Main" restaurant, very friendly staff at the restaurants (special thank you to Roman "RR" from the Philippines, very nice, friendly and professional and a big thank you to Lilly, who was always very nice with the kids), fun water slide, big beautiful pools which were cleaned every morning Cons: All the tourists (mainly from Europe) that "reserve" sun beds by laying towels on them, although they are sometimes not using them for hours! sun beds were "reserved" before 07.00am - how pathetic - a bad habbit all over the world - only chance: management has to relentlessly fight it! Install a sun bed officer!?

Nice hotel near nice beach”

Good: The hotel is nice, rooms are clean and spacious Water slider Good pools with not smelling water Good breakfast Nice restaurant We had late checkout with no problems and extra charge The beach is good and clean. Bad: Found cockroach in the room. Sport equipment (table tennis, billiard) is in disastrous condition The best and biggest pool is restricted for the children. (It is very difficult to explain children that they can swim in every pool, but the best one)

Great visit”

Great visit. I really could not say enough about the fantastic staff at this hotel. Absolutely above par. There could be somebody mopping the floor, and if you asked where something was they would immediately stop work and personally escort you to that location. Reception was the same. The girl that checked us in also personally escorted us to the room and make sure everything was good before she left.

Lovely hotel and perfect for family getaway”

Easy to get to, via private car from Phuket international airport. The hotel has 2 restaurants that offer good local and international cuisine with kids eat free policy, that makes dining in the hotel reasonable. We didn't bother to look for food outside of the hotel. Many things to do over a 2-3 nights stay , direct access to the beach , children's club , pools and daily activities including exercises by the pool and yoga. Kids sand castle building gear are avail at the kid's club. Room is clean with amenities. I would prefer if it has a sofa so that there is space to chill. Beach is clean, the hotel landscape was well maintained. I highly recommend family with kids to this beautiful hotel.

Really lovely resort ”

Very nice resort, food is great, they have many swimming pools which means that there is always space and privacy, the staff is extremely friendly, the rooms are very spacious. Can't really find anything negative.

fantastic”

We spent 13 nights here with my 2 children, we really enjoy and love this place. The staff are very helpful, friendly (Jo, Saw..Manuel for the entertainment and fitness, Lynn for the kids club and all the staff). The breakfast had big choice, the entertainments at night with fire show, thai dance, bingo etc...And the situation of the hotel near the forest, a luxury and green vegetation, beautiful wild sand beach. The deluxe room was very quiet with view pool near the beach. If we have to come back it would be without hesitation!!My kids said it's the best hotel in the world ;)

Outstanding”

This was an exceptional resort. My wife and I spent five nights here with our four-year-old son and we were all impressed. There are about five pools, daily activities laid on and a clean beach with lots of interesting shells. The resort is spotless and the gardens immaculate. Staff are friendly and helpful and breakfast is superb with a wide array including smoked salmon and fruit juiced to order. Restaurant is expensive, but it is only a 600m walk into the small town where there is an array of shops and eateries. Overall, I cannot rate the resort more highly and believe it would easily compete with establishments that charge five times as much.

Great place”

This is our second visit and we will definitely go back again. It is hard to get such a good mix of facilities and value at one place. Low season is also a great time to be there. Pools are definitely a highlight.

A great week”

We absolutely loved the X10 Khaolak Resort. We have traveled to many places and X10 was one of the best resorts we've ever stayed at, the staff was fantastic, the food was amazing, the site was always clean, even though it rained nearly every day, we would come back again no problem

Good”

Good

We had a great stay”

We stayed here for 3 days. We had a great time, the rooms are clean. There are 4 swimming pools, the perfect place to get away for a few days. The breakfast was good. Will surely come back again.

Exceptional”

Great for family holidays And couple holidays

Very good new hotel”

The property is new and very good. All staff are very nice. The breakfast is quite enjoyable. I am ready to go back again if prices remain reasonable.

Fantastic resort”

Loved this resort very friendly staff and made our stay very comfortable.

Beautiful resort for relaxing holiday”

We enjoyed two weeks with our kids 2 and 4 years old at the family beach wing. The pool layout is fantastic and provides enough space and fun for all guests. Infrastructure and facilities are new (soft opening late 2016) and we loved our room much! Beach and its access are really beautiful. Our children loved the long blue slide and the different pools. At the kids club and in evenings could be more entertainment - it's all day very quiet. Service could be a bit better, english as language is sometimes difficult and buffet/food deserves more "italian style" and changes. X10 is the right place for families with young(er) children, couples, seniors and those, they look for a quiet paradies!

Exceptional”

Last Swimmingpool closest to the beach is 16+ . Hotel should think Abort changing this as this leaves Familie with small children with a longer way to walking to the beach. Staff was very friendly. We traveled with 2 kids (1 & 4 yrs) and were staying in a regular Double bed room with 2 baby beds free of extra charge (the 4 year old could perfectly sleep in it)

Brilliant for families ”

We had two weeks here at X10 with a three month old and a two year old and it was so good. Location is great between two towns and right on beach. Staff were so friendly and helpful. Rooms were great and always cleaned even got milk and Oreos each night for the kids as we stayed in a two room family room. We would highly recommend a stay here to anyone.

Fantastic location and facilities, a few teething issues”

The location of this resort is great. Fantastic beach, close to the two main areas in Khao Lak but still keeping it private and quiet. The family room is great with its double rooms makes it ideal for families with little kids who want to have some space. Our girls loved to have their own space too and had all their toys and books in the second room. Things that can be improved upon is: The food - not great for a 5 star resort, definitely needs improving The service - Although the staff are extremely friendly we found ourselves having to chase them to hire water sports equipment, and often had to walk across the resort multiple times to find them. Other than that we had a great time and would definitely recommend this resort

Amazing resort ”

Great service, food,facilities, staff. Thtree things need improvement: there's no lifeguard by the pool, no flags signalling when sea currents are dangerous (we had a bad accident because of that) and kids club needs more activities

Exceptional”

Very nice beachfront hotel with good facilities. We had a nice and clean room.. Staff were very helpful. The food at the seafood and main restaurant was great! Overall experience was awesome. I'll recommend this hotel to every couple and families. We will definitely come back.