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X10 Khaolak Resort (SHA Plus+)
X10 Khaolak Resort (SHA Plus+)
X10 Khaolak Resort (SHA Plus+)
X10 Khaolak Resort (SHA Plus+)
X10 Khaolak Resort (SHA Plus+)
X10 Khaolak Resort (SHA Plus+)
X10 Khaolak Resort (SHA Plus+)

Removed from saved list

9.2

Exceptional

717 reviews

717 reviews

Housekeeping14
Breakfast9
Food & Dining5
See map

8.9

Excellent

Location rating score

Excellent location - 110 meters to the beach
Parking
FREE
Popular landmarks
Khao Lak-Lam Ru National Park 3.2 km
Ton Chong Fa Waterfall 4.3 km
Similan National Park 8.9 km
White Sand Beach 9.0 km
Coral Cape 9.4 km
Bangsak Beach 11.8 km
Lamru Waterfall 22.1 km
Koh Tapu 50.4 km
Nearby landmarks
Bang Niang Beach 110 m
Nang Thong Beach 250 m
Krungsri Bank, Khaolak Branch 590 m
Fruit Basket 800 m
Ladda Pharmacy 900 m
Khao Lak Pharmacy 910 m
Khao Lak Dental Home 930 m
Fruit Villa 930 m
Bangkok Medical 950 m
Mark One Tailor 960 m

X10 Khaolak Resort (SHA Plus+)

38/9 Moo 6, Petchakasem Road, Khuk Khak, Takuapa, Bang Niang Beach, Khao Lak, Thailand, 82220 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Bang Niang Beach part of Khao Lak, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Khao Lak-Lam Ru National Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

110 meters to the beach

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
Wellness
94% of staff fully vaccinated

At least 94% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Kids club

Exercise area

Complimentary WIFi in all rooms

Luggage storage

Your dates are popular among travelersUsers are booking a place in Khao Lak every 12 minutes on Agoda.com
Value for money9.1
Distance to city center0.8 km
Location rating8.9
Nearest airportPhuket International Airport (HKT)
Distance to airport60.7 km

Rooms available at X10 Khaolak Resort (SHA Plus+)

Deluxe Triple
...
  • Room size: 65 m²/700 ft²
  • Garden view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Family Wing Kids Suite
...
  • Room size: 55 m²/592 ft²
  • Pool view
  • 1 king bed or 1 bunk bed
Enter dates to see prices
Beach Wing Kids Suite
...
  • Room size: 55 m²/592 ft²
  • Garden view
  • 1 king bed or 1 bunk bed
Enter dates to see prices
Deluxe Pool Access Room
...
  • Room size: 36 m²/388 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Pool View Room Beach Wing
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Pool View Room Family Wing
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room with Pool Access - Beach Wing
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double or Twin Room - Family Wing
...
  • Room size: 35 m²/377 ft²
  • Street view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Beach Wing
...
  • Room size: 35 m²/377 ft²
  • Garden view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Does X10 Khaolak Resort (SHA Plus+) have a hot tub?

X10 Khaolak Resort does not have a hot tub.

What time is check-in and check-out at X10 Khaolak Resort (SHA Plus+)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to X10 Khaolak Resort (SHA Plus+)?

X10 Khaolak Resort (SHA Plus+) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1400 THB. Just use the "Let us know what you need" section of the booking page to let the resort know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, X10 Khaolak Resort (SHA Plus+) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the resort. If you're looking for an easy way to get around Khao Lak with private transportation, the resort can arrange both taxis or car rental.

Is breakfast offered at X10 Khaolak Resort (SHA Plus+)?

Start your mornings right, with the à la carte and buffet breakfast options offered at X10 Khaolak Resort (SHA Plus+). There's an additional charge of 428 THB for adults and 214 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What are my dining options at X10 Khaolak Resort (SHA Plus+)?

X10 Khaolak Resort (SHA Plus+) features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at X10 Khaolak Resort (SHA Plus+)?

Large events and gatherings such as weddings and private events can be hosted at X10 Khaolak Resort (SHA Plus+). Small or intimate events like birthday parties and honeymoons can also be accomodated.

Can business events be hosted at X10 Khaolak Resort (SHA Plus+)?

On-site venues and convenient event services make X10 Khaolak Resort (SHA Plus+) an ideal choice for hosting events such as seminars, conferences and meetings.

What is the smoking policy at X10 Khaolak Resort (SHA Plus+)?

X10 Khaolak Resort (SHA Plus+) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby X10 Khaolak Resort (SHA Plus+)?

X10 Khaolak Resort (SHA Plus+)’s neighborhood is Bang Niang Beach which includes popular restaurants such as Sky Restaurant, Tiffy's Cafe and My Friend Thai Restaurant.

What popular shopping places are close to X10 Khaolak Resort (SHA Plus+)?

X10 Khaolak Resort (SHA Plus+) is located in Bang Niang Beach area which features shopping places such as Armani Suits International.

What are popular attractions near X10 Khaolak Resort (SHA Plus+)?

X10 Khaolak Resort (SHA Plus+)’s location in the Bang Niang Beach neighborhood makes it close to famous attractions including International Tsunami Museum.

What popular beaches are close to X10 Khaolak Resort (SHA Plus+)?

X10 Khaolak Resort (SHA Plus+)’s Bang Niang Beach neighborhood also includes Bang Niang Beach.

What popular natural sightseeing spots are close to X10 Khaolak Resort (SHA Plus+)?

X10 Khaolak Resort (SHA Plus+)’s nearby natural sights include Ton Chong Fa Waterfall, Ton Chong Fa and Chong fa located in the same Bang Niang Beach area.

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Explore the neighborhood

What people love about X10 Khaolak Resort (SHA Plus+)

  • 9.2

    Exceptional

    "Great start by getting an upgrade to a family connecting room, very nicely designed and always deliciously cool."

    Michael

    |

    August 9, 2022

  • 9.2

    Exceptional

    "Super mooie resort alles is schoon bediening top"

    ben

    |

    July 28, 2022

  • 10

    Exceptional

    "Really 5 stars hotel with 5 stars experience."

    gde

    |

    July 8, 2022

Property ranking|Compared to 226 Khao Lak properties
See all rankings
Cleanliness score
9.5/10
Service score
9.4/10
Value for money score
9.1/10
Location score
8.9/10
Better than
93
%
of Khao Lak properties
Better than
92
%
of Khao Lak properties
Better than
88
%
of Khao Lak properties
Better than
88
%
of Khao Lak properties
Overall rating:

9.2

Exceptional
717 reviews
Cleanliness
9.5
Facilities
9.3
Location
8.9
Read all reviews >
What travelers say they love:
Check-in was very easy, our room was large, comfortable and ...
Philip from United Kingdom
Couple
More about X10 Khaolak Resort (SHA Plus+)

More about X10 Khaolak Resort (SHA Plus+)

X10 Khaolak Resort (SHA Plus+)

X10 Khaolak Resort (SHA Plus+) is a distinct addition to Khao Lak and a smart choice for travelers. This resort is in the vicinity of popular city attractions, conveniently located for travelers to explore.
X10 Khaolak Resort (SHA Plus+) provides a range services and amenities to help make your stay more comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Khao Lak can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The resort's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at X10 Khaolak Resort (SHA Plus+).
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The resort is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at X10 Khaolak Resort (SHA Plus+). To enhance your stay, some rooms at the resort come with blackout curtains and air conditioning. The specially-designed rooms at X10 Khaolak Resort (SHA Plus+) offer a layout option like a balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator, bottled water and instant coffee are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at X10 Khaolak Resort (SHA Plus+), where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the resort. Once there, be sure to check out bar for some in-house nighttime fun.
X10 Khaolak Resort (SHA Plus+) promises you a fun-packed holiday with a variety of activities and facilities. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage and spa. The resort's on-site pool invites you every day for a cooling dip or a few refreshing laps.
The resort's the poolside bar allows you to have the most casual of cocktail times with a mellow drink. With the resort's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like non-motorized water sports and wind surfing. You won't need to go far to experience fun water sports, with the convenience of water park provided.
Test your skills! Get competitive with your travel group or other guests, at the resort's dart board, ping-pong table and yoga room. No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

X10 Khaolak Resort (SHA Plus+) provides an excellent base for exploring the sights of Khao Lak in-depth. Sometimes the best vacation days are spent doing nothing. With Pak Weep Beach located 11.5 km away, you can turn a sunny day into a perfect chill out with sand and surf.


Reasons to stay here

This resort's facilities score higher than 94% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 93% of other options in the city.
This resort's staff and services score higher than 92% of accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

7 mentions

Swimming Pool

7 mentions

Food & Dining

5 mentions

Housekeeping

5 mentions

Languages spoken

  • English
  • Thai

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Canoeing
  • Dart board
  • Exercise area
  • Garden
  • Massage
  • On-site entertainment
  • Pool with view
  • Spa
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water park
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids facilities
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Closet
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Hair dryer
  • Individual air conditioning
  • Iron and ironing board
  • Lock box in room
  • Mirror
  • Non-smoking
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Scale
  • Seating area
  • Sewing kit
  • Shower
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Umbrella
  • Wake up call
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Buffet
Restaurants on site

Main Restaurant

  • Cuisine: International, Thai

Seaside Seafood Kitchen

  • Cuisine: International, Thai
Location
38/9 Moo 6, Petchakasem Road, Khuk Khak, Takuapa, Bang Niang Beach, Khao Lak, Thailand, 82220
Excellent
Location

8.9

Airports

  • Phuket International Airport (HKT)
    60.7 km
  • Krabi International Airport (KBV)
    101.6 km

Public transportation

  • Khao Lak Bus Station
    3.9 km

Hospital or clinic

  • Ladda Pharmacy
    900 m

Convenience store

  • 7 Eleven
    1.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Khao Lak-Lam Ru National Park
    3.2 km
  • Ton Chong Fa Waterfall
    4.3 km
  • Similan National Park
    8.9 km
  • White Sand Beach
    9.0 km
  • Coral Cape
    9.4 km
  • Bangsak Beach
    11.8 km
  • Lamru Waterfall
    22.1 km
  • Koh Tapu
    50.4 km

Nearby landmarks

  • Bang Niang Beach
    110 m
  • Nang Thong Beach
    250 m
  • Krungsri Bank, Khaolak Branch
    590 m
  • Fruit Basket
    800 m
  • Ladda Pharmacy
    900 m
  • Khao Lak Pharmacy
    910 m
  • Khao Lak Dental Home
    930 m
  • Fruit Villa
    930 m
  • Bangkok Medical
    950 m
  • Mark One Tailor
    960 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Children 3-11 years old will be charged THB 802.50 per child per night with extra bedding provided.
  • An additional charge will be applied if the number of guests at check-in is more than the number of persons in the booking.
  • Specific to the Deluxe Pool Access Rooms, the minimum age of children allowed is 6 years old due to safety reasons. Otherwise, a consent to bear all the risk shall be signed by parents who are staying at this room category with younger children.
  • This is a strictly non-smoking property.
  • The property requires a refundable security deposit for charges or damages during the stay. The amount depends on the length of stay and/or size of room booked.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee1400 THB
  • Distance from city center0.8 km
  • Travel time to airport (minutes)80

Extras

  • Breakfast charge (unless included in room price)428 THB
  • Daily Internet/Wi-Fi fee0 THB

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges3
  • Number of restaurants2
  • Number of rooms 284
  • Room voltage220
  • Year property opened2016
Property announcements

For every paying adult, kids eat free in Kid's Menu only.

Reviews of X10 Khaolak Resort (SHA Plus+) from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.5
Facilities9.3
Location8.9
Service9.4
Value for money9.1
High score for Khao Lak
Rating
9+ Exceptional (160)
8-9 Excellent (31)
7-8 Very Good (20)
6-7 Good (3)
<6 Below Expectation (5)
Time of the year
Mar - May (36)
Jun - Aug (70)
Sep - Nov (64)
Dec - Feb (49)
All guests (422)
All room types
All languages

Show reviews that mention 

Showing 219 verified guest comments
12345
10.0
Exceptional
Settle from United States
Couple
Deluxe
Stayed 6 nights in June 2018

A great week”

We absolutely loved the X10 Khaolak Resort. We have traveled to many places and X10 was one of the best resorts we've ever stayed at, the staff was fantastic, the food was amazing, the site was always clean, even though it rained nearly every day, we would come back again no problem

Reviewed June 23, 2018

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Thank you for visiting us and for the wonderful review! We hope to see you again here sometime in the near future. Warm Regards, Harold Yield Controller

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
8.8
Excellent
Daniela from Australia
Family with young children
Stayed 6 nights in November 2017

Fantastic location and facilities, a few teething issues”

The location of this resort is great. Fantastic beach, close to the two main areas in Khao Lak but still keeping it private and quiet. The family room is great with its double rooms makes it ideal for families with little kids who want to have some space. Our girls loved to have their own space too and had all their toys and books in the second room. Things that can be improved upon is: The food - not great for a 5 star resort, definitely needs improving The service - Although the staff are extremely friendly we found ourselves having to chase them to hire water sports equipment, and often had to walk across the resort multiple times to find them. Other than that we had a great time and would definitely recommend this resort

Reviewed November 30, 2017

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Thank you for visiting us and for the wonderful review and alerting us your concern. We hope to see you again here sometime in the near future. Warm Regards, Harold Yield Controller

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
8.8
Excellent
KENG from Singapore
Couple
Deluxe
Stayed 6 nights in November 2019

Good stay”

Pro: great breakfast spread, clean comfortable room with acceptable sound proofing, good cable channels, free beach towels, close to beach, friendly staffs, 90% smoke free resort. Location average acceptable distance to Khao Lak center. Rent a motorcycle will be good. Cons: no bathtub. Room’s main door is not soundproof hence will hear cleaners slamming doors nearby. Some breakfast staffs are not flexible, if you are a couple, you MUST sit at the 2-seaters area. God forbid you sit at any 4-seaters area, even though it’s vastly empty. Food is horrible at the in-house restaurant near the beach.

Reviewed November 26, 2019

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Dear Sir/Madam, Thank you for sharing your feedback with us. It is nice to know of your positive comments with regard to our price, breakfast, room smoke free policy and staffs. On the other hand, we have taken note of your concerns, please be assured that this will be definitely addressed as we strive to provide a more pleasant experience to all our valued guests. Your feedback is much appreciated and we hope to welcome you back on your next visit. Hotel Management

Responded January 30, 2020
X10 Khaolak Resort (SHA Plus+)
8.8
Excellent
Thomas from Thailand
Family with young children
Deluxe
Stayed 6 nights in January 2018

Beautiful resort for relaxing holiday”

We enjoyed two weeks with our kids 2 and 4 years old at the family beach wing. The pool layout is fantastic and provides enough space and fun for all guests. Infrastructure and facilities are new (soft opening late 2016) and we loved our room much! Beach and its access are really beautiful. Our children loved the long blue slide and the different pools. At the kids club and in evenings could be more entertainment - it's all day very quiet. Service could be a bit better, english as language is sometimes difficult and buffet/food deserves more "italian style" and changes. X10 is the right place for families with young(er) children, couples, seniors and those, they look for a quiet paradies!

Reviewed January 24, 2018

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Thank you for visiting us and for the wonderful review! We hope to see you again here sometime in the near future. Warm Regards, Harold Yield Controller

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Jane from Australia
Family with young children
Stayed 14 nights in November 2017

Brilliant for families ”

We had two weeks here at X10 with a three month old and a two year old and it was so good. Location is great between two towns and right on beach. Staff were so friendly and helpful. Rooms were great and always cleaned even got milk and Oreos each night for the kids as we stayed in a two room family room. We would highly recommend a stay here to anyone.

Reviewed December 10, 2017

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Thank you for visiting us and for the wonderful review! We hope to see you again here sometime in the near future. Warm Regards, Harold Yield Controller

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Maksim from Russia
Family with young children
Beach Wing Kids Suite
Stayed 9 nights in December 2019

Probably, the best hotel in Khao Lak”

That was our second stay and I would love to say that X10 is a great place for anyone, but especially for the families with kids. Rooms and all facilities are well-maintained and super clean, the beach is great. Will definitely come back.

Reviewed December 23, 2019

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Dear Sir/ Madam, Thank you very much for patronizing our hotel and taking the time to share your experience during your second stay with us. Hotel Management

Responded January 30, 2020
X10 Khaolak Resort (SHA Plus+)
9.6
Exceptional
jongwon from South Korea
Family with young children
Deluxe
Stayed 1 night in October 2017

Best in Khao Lak”

I stayed at 2 nights at x10 and other two 5 star resorts and X10 has newest interior and it is bright in side and outside. It is the one of best I ever had

Reviewed October 12, 2017

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Thank you for visiting us and for the wonderful review! We hope to see you again here sometime in the near future. Warm Regards, Harold Yield Controller

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Vicki from Australia
Family with young children
Deluxe Double or Twin Room - Beach Wing
Stayed 6 nights in April 2017

Amazing”

The resort is new so I'd expect it to be in good shape. It was beautiful. Incredibly clean. The staff were lovely and very accommodating. Kids club was great. The many Germans who ignored the no smoking policy were really irritating. But the resort, the room, the location everything was fabulous. In my experience, most hotel/resorts usually cant seem to master decent food, but the food was reasonably priced and absolutely stunning!!! I'll be back.

Reviewed April 26, 2017

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Thank you for visiting us and for the wonderful review! We hope to see you again here sometime in the near future. Warm Regards, Hotel Management

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Philip from United Kingdom
Couple
Deluxe Beach Wing
Stayed 11 nights in February 2020

A great holiday”

This was our second stay in the X10. Check-in was very easy, our room was large, comfortable and spotlessly clean. The whole hotel is full of people who smile. A good selection of food at the buffet, Al Carte and snacks.

Reviewed February 18, 2020

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Dear Sir/ Madam, It is with delight to learn that we were able to exceed your expectations during your most recent stay with us. Thank you for the excellent review and rating! We look forward to serving you again on your next visit. Hotel Management

Responded February 18, 2020
X10 Khaolak Resort (SHA Plus+)
9.6
Exceptional
Jason from Australia
Family with young children
Deluxe Pool View Room Family Wing
Stayed 5 nights in July 2018

Outstanding”

This was an exceptional resort. My wife and I spent five nights here with our four-year-old son and we were all impressed. There are about five pools, daily activities laid on and a clean beach with lots of interesting shells. The resort is spotless and the gardens immaculate. Staff are friendly and helpful and breakfast is superb with a wide array including smoked salmon and fruit juiced to order. Restaurant is expensive, but it is only a 600m walk into the small town where there is an array of shops and eateries. Overall, I cannot rate the resort more highly and believe it would easily compete with establishments that charge five times as much.

Reviewed July 29, 2018

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Thank you for visiting us and for the wonderful review! We hope to see you again here sometime in the near future. Warm Regards, Harold Yield Controller

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Timothy from Australia
Family with young children
Deluxe
Stayed 3 nights in August 2019

Will keep coming back”

This is our third time visiting X10, we will keep coming back every year. Such good value and great resort.

Reviewed September 06, 2019

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Your feedback is much appreciated and we hope to welcome you back on your next visit, thank you. Hotel Management

Responded November 06, 2019
X10 Khaolak Resort (SHA Plus+)
8.8
Excellent
Eda from Malaysia
Family with young children
Deluxe Pool View Room Family Wing
Stayed 3 nights in September 2018

Lovely hotel and perfect for family getaway”

Easy to get to, via private car from Phuket international airport. The hotel has 2 restaurants that offer good local and international cuisine with kids eat free policy, that makes dining in the hotel reasonable. We didn't bother to look for food outside of the hotel. Many things to do over a 2-3 nights stay , direct access to the beach , children's club , pools and daily activities including exercises by the pool and yoga. Kids sand castle building gear are avail at the kid's club. Room is clean with amenities. I would prefer if it has a sofa so that there is space to chill. Beach is clean, the hotel landscape was well maintained. I highly recommend family with kids to this beautiful hotel.

Reviewed September 14, 2018

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Thank you for the review.

Responded June 25, 2019
X10 Khaolak Resort (SHA Plus+)
9.6
Exceptional
Duangporn from Thailand
Family with young children
Deluxe
Stayed 2 nights in October 2017

Familyfriendly”

New familyfriendly resort. Our kids (5 and 17) like it. 7 pools (2 kidspools). Slider. Little waterpark, Kidsclub. Happy hour with free popcorn for the kids. Very good breakfast buffet. Very friendly and helpfull staff. Early check in was possible without any problems. Good and proper rooms. Only the beach is a little bit small.

Reviewed October 15, 2017

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Thank you for visiting us and for the wonderful review! We hope to see you again here sometime in the near future. Warm Regards, Harold Yield Controller

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
regis from Indonesia
Family with young children
Deluxe Pool View Room Beach Wing
Stayed 13 nights in August 2018

fantastic”

We spent 13 nights here with my 2 children, we really enjoy and love this place. The staff are very helpful, friendly (Jo, Saw..Manuel for the entertainment and fitness, Lynn for the kids club and all the staff). The breakfast had big choice, the entertainments at night with fire show, thai dance, bingo etc...And the situation of the hotel near the forest, a luxury and green vegetation, beautiful wild sand beach. The deluxe room was very quiet with view pool near the beach. If we have to come back it would be without hesitation!!My kids said it's the best hotel in the world ;)

Reviewed August 31, 2018

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Thank you for the review.

Responded June 25, 2019
X10 Khaolak Resort (SHA Plus+)
9.6
Exceptional
ZENING from China
Family with young children
Deluxe
Stayed 1 night in October 2019

Exceptional”

This is a beautiful tropical island resort, located not far from Main Street. It provides kinds of activities for kids and adults. Both parents and children can enjoy many different pools. Food and beverage prices are reasonable. There are free snacks and soft drink near pool in the afternoon. Staff are all very friendly. It’s a wonderful place highly recommended.

Reviewed October 04, 2019

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Your feedback is much appreciated and we hope to welcome you back on your next visit, thank you. Hotel Management

Responded November 06, 2019
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Joanna from United Kingdom
Family with teens
Deluxe
Stayed 4 nights in July 2019

Exceptional”

New hotel, very comfortable, well furnished rooms. The beds have good quality mattresses and bed linen. The breakfast is fantastic, lots of choices and flexible for people allergies. They offered gluten free bread, made for us gluten free pancakes and were happy to prepare other dishes in a gluten free version. The fitness instructor is also very good. The beach and pools are super, but unfortunately the sea was rather rough (probably due to season). There are many local restaurants nearby to try out for lunch and/or dinner. Some walking distance, but we had a rental car, so that made a big difference and gave us flexibility.

Reviewed July 23, 2019

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Dear Joanna, We are grateful for your positive comments towards our very comfortable rooms,breakfast, fitness instructor and friendly staffs. The hotel is doing its best to cater all the needs of our beloved guests. We hope to see you again on your next visit. Hotel Management

Responded August 14, 2019
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Oliver from Germany
Family with young children
Deluxe
Stayed 2 nights in February 2019

Wonderful stay”

Pros: Very good beds, clean, professional in every way, woderful kids club (not because of the toys but because of the wonderful childfriendly staff - especially Lynn!!!), wonderful breakfast, a stunning buffet for dinner on saturdays, beach nice, complimentary Water, Detox-Water, Coffee from Coffee-Automat, Popcorn n Softdrinks for kids every day between 3 and 5pm at "Main" restaurant, very friendly staff at the restaurants (special thank you to Roman "RR" from the Philippines, very nice, friendly and professional and a big thank you to Lilly, who was always very nice with the kids), fun water slide, big beautiful pools which were cleaned every morning Cons: All the tourists (mainly from Europe) that "reserve" sun beds by laying towels on them, although they are sometimes not using them for hours! sun beds were "reserved" before 07.00am - how pathetic - a bad habbit all over the world - only chance: management has to relentlessly fight it! Install a sun bed officer!?

Reviewed February 11, 2019

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Thank you for the review.

Responded June 25, 2019
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Daniel
Family with young children
Deluxe
Stayed 12 nights in January 2018

Exceptional”

Last Swimmingpool closest to the beach is 16+ . Hotel should think Abort changing this as this leaves Familie with small children with a longer way to walking to the beach. Staff was very friendly. We traveled with 2 kids (1 & 4 yrs) and were staying in a regular Double bed room with 2 baby beds free of extra charge (the 4 year old could perfectly sleep in it)

Reviewed January 21, 2018

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Thank you for visiting us and for the wonderful review! We hope to see you again here sometime in the near future. Warm Regards, Harold Yield Controller

Responded August 28, 2018
X10 Khaolak Resort (SHA Plus+)
10.0
Exceptional
Phonesinh from Thailand
Family with young children
Deluxe
Stayed 1 night in July 2019

Exceptional”

First of all, I would like to Thank you to the hotel teams for a nice surprise that you guys set it up for us on our special day. Since we arrive at the hotel everything was excellent. Staff were very friendly and helpful. Great location and walking distance to the beach. Nice swimming pool and play area include many different types of equipment for kids to enjoy. Will definitely come back to visit again in the near future.

Reviewed July 31, 2019

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Dear Khun Phonesinh, We wish to thank you for the excellent review and score! Our team will definitely be delighted to hear your wonderful comments. Once again, thank you and we look forward to serving you again on your next visit!" Hotel Management

Responded August 14, 2019
X10 Khaolak Resort (SHA Plus+)
9.2
Exceptional
tadawute from Thailand
Family with teens
Deluxe Triple
Stayed 2 nights in August 2019

relaxing resort with excellent pools.”

Everything feels right at this resort, the staffs, the pools, the rooms. Highly recommended. They provided coffee and water for free all day. The breakfast was good but could be better, maybe we went in low season so there were not so much choice as in the high season.

Reviewed August 13, 2019

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"Dear Khun Tadawute, Thank you for sharing your comment with us, we really appreciates it. Hotel Management

Responded August 14, 2019
X10 Khaolak Resort (SHA Plus+)
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