Tranquil boutique resort with great staff ”

X2 Riverside is a boutique resort with only 25 rooms located on the bank of Ping river. It has a lovely surrounding and ambience, with designer touches everywhere. If you want to escape the hustle and bustle of downtown CM, this is the place to be. But what made the resort really stood out is their outstanding service attitude - they truly live up to their motto of "We love our customers". Everyone was courteous and professional, and often go the extra mile to make guests happy by accommodating their requests. I informed the resort that my wife will celebrate her birthday at the resort but didn't expect much. When we went back to our room in the evening that day, the staff had painstakingly spelt "Happy Birthday" on the bed using red rose petals, plus a birthday cake, a bottle of red and a large bouquet of flowers, all complimentary. It was a really lovely surprise for all of us, especially my wife. Get ready to be spoilt by the excellent service at X2 Riverside, highly recommended!

Couldn’t ask for more”

The Hotel interior design is well thoughtful and stylish. Instagramers will definitely love it. Located at Ping river, the hotel’s view is peaceful itself. However, you need to take taxi to travel around the town. The main restaurant here is Oxygen, it is one of the best in-house restaurants I’ve ever had. You must Thai-set menu, which is Thai X French inspiration. It is extremely delicious and worth every penny in term of taste, creativity and size portion. We also really enjoy the buffet a-la cart breakfast as we spend almost 1.5 hrs on it every day. Staff is very friendly, helpful and well trained. In summary, I have a perfect vacation at X2 Riverside and couldn’t ask for more. Thank you all teams of X2 Riverside’s for delivering such good impressive experience to us. We will definitely come back.

Perfect relaxation at the river”

We spent a full week in X2 Riverside, so we learnt to appreciate the service and facilities of the hotel. The rooms are cleaned twice a day. The bed was super comfortable and the bathroom very big. So 2 people have plenty of space. We had the breakfast included and were looking forward to it every day. It is à la carte and offers asian and western dishes. There is also Prosecco included every day. Before noon or in the evening the pool area is recommended for a dip. Oxygen is also a fine dining restaurant in the evening. Make sure Chef Alex is there on the day you go, he will explain and recommend all of his creations. As the hotel is not in the city center you would have to rent a car (parking is available) or use GRAB, a local taxi hailing app. The only little thing we could find on the downside is, that some days tour groups are coming for Afternoon Tea, so one area of the hotel might be less accessible.

Hip Boutique”

X2 Riverside has an awesome spot by the river, away from the busy hustling traffic keeps this establishment has an exclusive feeling with large green yard and a green house restaurant under the tamarin trees. This hotel has not yet one year old when I visit, hence the rooms have clean and simple designs are zen spot to relax. Downside is the rooftop pool are considerably small. Hotel staff are friendly and helpful. We got upgraded to the pool suite on our second night. Do try their Oxygen Dining Room be it for breakfast, lunch and especially for set degustation dinner. The Executive Chef Alexandre Demard will blow your senses with beautiful plating and flavors. Definitely X2 Riverside a wonderful place to stay for relaxing staycation.

Excellent Resort ”

We enjoyed our 3-night stay at X2 Riverside. Although there was a miscommunication with our room booking when we checked in and a power outage incident but the front office team and engineering team were able to sort the issues quickly. The overall stay and resort exceeded our expectations and we had a relaxing and wonderful stay. The breakfast, lunch and dinner experience was all of high quality and definitely gives us another reason to visit the resort again. Merci Chef Nicolas! The guest relations ambassador Boony, Oxygen Dining Room Klin and many members of the team all took good care of us during the stay.

Recommendable resort in Chiang mai !”

I stayed 3 nights in Tamarind Suite. Room was spacious and nice. When I was considering about booking this room, red wall over the bed was quite annoying but in reality it was not a bit.(Red in pics is quite bright than really is) All staffs were very kind and ready to help. Swimming pool in roof top was not huge but big enough to relive stress and enjoy sunlight of daytime. Breakfast was very good, you would not disappointed with any menu on the list.(My recommend is French toast and omelet.) Location would be debatable, but good enough for me; you can reach most part of the city(old city, night bazaar, Nimmanhaemin) in 15-20 mins with grab and the resort provides shuttle to old city 3 times a day Overall, I would recommend this hotel to friends when planning Chiang mai trip.

A real value-for-money experience. ”

This is my second time to Chiangmai. Not completely new but not totally familiar with the town. I'm most impressed by the hospitality demonstrated by the reception staff - who was always willing to help whenever I asked for it. The restaurants and elephant tour that they recommended us were rewarding and never disappointed us. The hotel breakfasts we ordered were not only served like an artwork - they were very savoury. Hotel staff even offered breakfast box when we had to set off and join a tour in the early morning. I was prepared to settle for less due to the lower hotel price vis-a-vis other luxury hotels. My 4-day experience with X2 exceeded my expectation totally.

Great hotel”

We really enjoyed our visit to the X2 Riverside. The staff are fantastic and friendly. The breakfast is outstanding. We will definitely stay at the X2 Riverside again.

Excellent hotel, great breakfast!”

Second time stay in X2 Riverside, room is big and clean, breakfast is great with lot of choice, swimming pool is not big but it's good enough for my family to spend half a day.

Nice, new place. Exceptional staff”

We stayed in this resort during our trip to Chiang Mai in Dec-2017. The staff, especially Boony were nice and courteous who made our stay special. Fantastic food all around - Oxygen being an exceptional restaurant. Lovely swimming pool. Nice landscaped garden closer to the river with terrific breakfast in the open. Shuttle bus service available to old town. Will stay again.

Excellent”

Nice staff and always with smile, very helpful Nice swimming pool, although it's a bit small, but the view is nice and perfect for photo-shooting. Oxygen Dining Room room-- a sophisticated glass house with nice riverside view and great food. I tried the lunch set there, the food is amazing! The chef and staff are really nice with great services. Absolutely will try the dinner there next time.

No disappointment !”

I selected this property for its riverside location and decoration style and I’m not disappointed. The overall feeling is spacious from the 4-storey building set back from the river , given the large lawn to see and breathe. Room is in good size with excellent big bathroom ( this riverview suite has shower room with no bathtub which I don’t use anyway , so it’s fine ). Good size balcony. Mattress is alright, pillows could be improved though. I stayed on 4th floor , convenient to walk up to rooftop pool and gym. Great pool ! Gym is on the small size. Breakfast is very generous, with 2 main dishes to choose from big variety menu. All in great quality. I can definitely return for my next trip to CM !

EXCELLENT HOSPITALITY . BEAUTIFUL AMBIANCE .”

Right from the smallest touches like having placed a bottle of wine for our anniversary to all the staff being extremely helpful and going out of their way to make the guest feel comfortable.....the X-2 lives up to its reputation to the fullest. Just go there and let X2 pamper you in a way you might never have been.

Will I go here again? Yes!!”

The hotel succeeded in bringing X2 to a higher level. Not only the service and cleanlyness, but also the food, attention to the guest .

Impeccable! This is One of our Best/Fvourite Stay/Resort!”

Our experience was more than excellent. Initially, we were badly shocked by the bad air pollution and felt very uncomfortable being there. After the resort knew about this, they bought a new air purifier to place in our room. Thereafter, we also saw air purifiers being placed in the reception and dining room. Thank you so much to GM Ewan and the team at Front Desk and very sorry for the bad review we gave after being rejected to get refund for early check out as we booked at non-refundable rate with Agoda.com. Thank you so much for making our not so enjoyable trip special due to the great hospitality of everyone including GM Ewan, Head Chef Alex, Front Office Khun Boony, Becky, Pure and Khun Tae at the dining room. Ala carte breakfast was what I looked forward to every day. Many options and delicious! Thai set dinner was a great experience too. Design of resort is tastefully done, including the "ancient" red car, Oxygen and the outdoor around it and the swimming pool area!

Julia”

Our stay at X2 was wonderful. I would highly recommend to my close friends and family and we will definitely stay there again. There were few constructions on the pool while we were staying but we were out most of the time so it wasn't an issue for us. Breakfast was fantastic but coffee was not. Staffs are helpful and there is a nice family like feeling. The hotel also seems to be environmentally conscience. While it was a nice get away, you would not find a single plastic and there were small cards you could place so that you help save energy if you wanted to. We were very happy to see that.

Very good”

Pros: Included breakfast was exceptional with the most attentive staff. Everyone at X2 was friendly and as said before, extremely attentive and helpful. Cons: First night we found wine stains on our sheets but they were quickly changed once we flagged. Also, pricing is a bit expensive due to the remote location from Niiman and Old City.

Stylish”

The general decor and ambience at the hotel were amazing. Rooms were spacious with large bathrooms and balconies. But because it's located at the riverside, we were constantly attacked by mosquitoes. So bring some repellent if you do plan to come here. We thoroughly enjoyed the breakfast, which was made to order. The staff were all really friendly and hospitable as well. Only downside was the location. As my business partner and I are in our late 20s, we found that it was difficult to explore the more "happening" parts of town. Perhaps this hotel would be more suited for couples or families.

Peaceful location next to the river with highly attentive staff.”

Excellent breakfast overlooking the river. This hotel offers great value for money because of its attentive and friendly staff and cleanliness of the room and public facilities. Although it is located more than walking-distance from the main centres of Chang Mai, its rasy to get around by taxi, car or hotel shuttle bus. Highly recommended for couples who enjoy high levels of service within a tranquil environment, 10 minutes from the attractions of Chang Mai.

Hidden Gem”

Great hotel and amenities, hidden away in a quiet area by the riverside. The restaurant on site was a bonus too, would definitely return just to experience the restaurant.