9.2

Exceptional
6.9% this month
/10
(615 reviews)See what guests said
Highly rated by guests – 89% would recommend
Breakfast26
View10
Housekeeping8
See map

8.7

Excellent

Location rating score

Excellent location - 1.32 kilometers from city center
Parking
FREE
Popular landmarks
Chiang Mai Night Bazaar 1.9 km
Tha Phae Gate 2.0 km
Wat Chedi Luang 2.5 km
Wat Phra Singh (Gold Temple) 2.8 km
Art in Paradise, Chiang Mai 3D Art Museum 2.9 km
Wua Lai Walking Street 2.9 km
Chiang Mai Zoo 6.1 km
Wat Phra That Doi Kham 10.2 km
Chiang Mai Night Safari 11.5 km
Elephant Rescue Park 39.3 km
Nearby landmarks
The Suvannabumi Art Gallery 80 m
Monsoon Tea 290 m
Fah Harm Temple 300 m
Aka Spa 350 m
Chiang Mai International School 420 m
Vila Cini 510 m
Prince Royal's College 600 m
McCormick Hospital 670 m
British Council 690 m
Fruit market 730 m
Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

"View and ambience are amazing."

Chadinee - February 20, 2022
River View Suite - Bed Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
Exterior view Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
Lobby Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
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Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

369/1 Charoenraj Road, Watket, Muang, Chiang Mai 50000 THAILAND, Chiang Mai Riverside, Chiang Mai, Thailand, 50000 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Chiang Mai Riverside part of Chiang Mai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Wat Chedi Luang. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Steamroom
Workout and Leisure
Fitness center
Swimming pool [outdoor]
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Steamroom

  • Breakfast [free]

  • Air conditioning

Value for money9.0
Distance to city center3 km
Location rating8.7
Nearest airportChiang Mai International Airport (CNX)
Distance to airport5.7 km

Rooms available at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

Pool Suite
...
  • Room size: 178 m²/1916 ft²
  • River view
  • 1 king bed
Enter dates to see prices
River View Suite
...
  • Room size: 51 m²/549 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Grand Suite with River View
...
  • Room size: 65 m²/700 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Garden View Suite
...
  • Room size: 51 m²/549 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Pool Suite
...
  • Room size: 177 m²/1905 ft²
Enter dates to see prices
Grand Suite River View
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices
Grand Suite River View
...
  • Room size: 65 m²/700 ft²
Enter dates to see prices
Pool Suite
...
  • Room size: 177 m²/1905 ft²
Enter dates to see prices
Other
...
  • Room size: 51 m²/549 ft²
Enter dates to see prices
Pool Suite River View
...
    Enter dates to see prices

    Frequently asked questions

    Does Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) have a hot tub?

    X2 Chiang Mai Riverside does not have a hot tub.

    What time is check-in and check-out at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Chiang Mai with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Wake up to a great à la carte breakfast at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus). A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 900 THB for adults and 450 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

    Can special events be hosted at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

    Can business events be hosted at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    On-site venues and convenient event services make Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)’s neighborhood is Chiang Mai Riverside which includes popular restaurants such as Oxygen Dining room, Thung Prik Thung Khing and Natwat HomeCafe.

    What popular shopping places are close to Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Located in the Chiang Mai Riverside area, Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) is close to great shopping choices like The Suvannabumi Art Gallery, Monsoon Tea and Elephant Parade House.

    What are popular attractions near Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)?

    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)’s location in the Chiang Mai Riverside neighborhood makes it close to famous attractions including Iron Bridge (Sapaan Lek), Fah Harm Temple and Wat Gate Khar Rnam.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

    • 10

      Exceptional

      "View and ambience are amazing."

      Chadinee

      |

      February 20, 2022

    • 9.2

      Exceptional

      "I had a good stay at the hotel"

      Suwimon

      |

      September 13, 2021

    • 10

      Exceptional
      Staff 

      "The staff are very attentive and pleasant."

      Nantaraj

      |

      February 23, 2021

    Property ranking|Compared to 2,868 Chiang Mai properties
    See all rankings
    Room size
    86 sqm.
    Service score
    9.6/10
    Cleanliness score
    9.6/10
    Overall score
    9.2/10
    Bigger than
    98
    %
    of Chiang Mai properties
    Better than
    97
    %
    of Chiang Mai properties
    Better than
    97
    %
    of Chiang Mai properties
    Better than
    93
    %
    of Chiang Mai properties
    Overall rating:

    9.2

    Exceptional
    487 reviews
    Cleanliness
    9.6
    Facilities
    9.2
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Super design hotel, with breakfast or drinks at the river pr...
    Axel from Thailand
    Couple
    More about Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

    More about Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) is a distinct addition to Chiang Mai and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore.
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) offers numerous on-site facilities to satisfy even the most discerning guest. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Chiang Mai is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus). For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    All guestrooms at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper and cable TV available in some selected rooms.
    Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Every day at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) offers unique recreational opportunities for all guests. A relaxing end to every day is possible with a visit to the massage, steam room and spa. Don't forget to make a visit or two to the hotel's pool. At Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus), every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
    Burn off you vacation calories with a quick visit to the hotel's fitness facility. Beat the hot weather with cooling water activities like non-motorized water sports. Fun in the water is easy with aquatic activities available, like watersports equipment rentals.


    Around the property

    Don't miss out on all that Chiang Mai has to offer! Find that special item or souvenir that will commemorate your trip to Chiang Mai at Chiang Mai Night Bazaar located 1.8 km away. A great museum trip can be had at Art in Paradise, Chiang Mai 3D Art Museum located 2.8 km away, with local art that provides a sense of the region.


    Reasons to stay here

    Compared to other accommodations in Chiang Mai, facilities here are rated higher than 97% of them.
    Guests who stayed here found it to be neat and tidy, scoring it above 97% of other accommodations in the city.
    Past guests love the staff and service here, rating it above 96% of the other accommodations in the city.

    Show more
    Amenities and facilities
    Exceptional
    Facilities

    9.2

    Most talked about facilities

    Breakfast

    22 mentions

    Food & Dining

    6 mentions

    Housekeeping

    6 mentions

    Swimming Pool

    5 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Lao
    • Thai

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Game room
    • Garden
    • Massage
    • Pool facilities
    • Pool with view
    • Spa
    • Steamroom
    • Swimming pool [outdoor]
    • Tours
    • Watersport equipment rentals
    • Water sports (non-motorized)

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alcohol
    • Alternative meal arrangement
    • Bar
    • Bottle of water
    • Breakfast [free]
    • Coffee shop
    • Fruits/snacks
    • Happy hour
    • Poolside bar
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Grooming service
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shrine
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Kids meal
    • Swimming pool [kids]

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Bicycle parking
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service

    Sports equipment rental

    • Bicycle rental

    Available in all rooms

    • Accessible by elevator
    • Adapter
    • Additional toilet
    • Air conditioning
    • Alarm clock
    • Balcony/terrace
    • Bathrobes
    • Blackout curtains
    • Books/DVDs/music for children
    • Cleaning products
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Desk
    • DVD/CD player
    • Fire extinguisher
    • Free bottled water
    • Free welcome drink
    • Fruits/snacks
    • Hair dryer
    • Hand sanitizer
    • Individual air conditioning
    • In-room safe box
    • Ironing facilities
    • Laptop safe box
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Pool facilities
    • Private bathroom
    • Refrigerator
    • Roll-in shower
    • Safety/security feature
    • Satellite/cable channels
    • Scale
    • Seating area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Sofa
    • Swimming pool [direct access]
    • Telephone
    • Tile/marble flooring
    • Toiletries
    • Towels
    • Trash cans
    • Umbrella
    • Wake-up service
    • Walk-in shower
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • American
    • Asian
    Restaurants on site

    Oxygen

    • Cuisine: International
    • Menu: Buffet
    Location
    369/1 Charoenraj Road, Watket, Muang, Chiang Mai 50000 THAILAND, Chiang Mai Riverside, Chiang Mai, Thailand, 50000
    Excellent
    Location

    8.7

    Airports

    • Chiang Mai International Airport (CNX)
      5.7 km 20 min drive
    • Lampang Airport (LPT)
      78.6 km

    Public transportation

    • Chiang Mai Railway Station
      2.4 km
    • Saraphi
      10.9 km

    Hospital or clinic

    • McCormick Hospital
      670 m 12 min walk

    Shopping

    • Chiang Mai Night Bazaar
      1.9 km

    Convenience store

    • 7 Eleven
      440 m

    Cash withdrawal

    • ATM
      250 m 4 min walk
    What's nearby

    Popular landmarks

    • Chiang Mai Night Bazaar
      1.9 km
    • Tha Phae Gate
      2.0 km
    • Wat Chedi Luang
      2.5 km
    • Wat Phra Singh (Gold Temple)
      2.8 km
    • Art in Paradise, Chiang Mai 3D Art Museum
      2.9 km
    • Wua Lai Walking Street
      2.9 km
    • Chiang Mai Zoo
      6.1 km
    • Wat Phra That Doi Kham
      10.2 km
    • Chiang Mai Night Safari
      11.5 km
    • Elephant Rescue Park
      39.3 km

    Nearby landmarks

    • The Suvannabumi Art Gallery
      80 m
    • Monsoon Tea
      290 m
    • Fah Harm Temple
      300 m
    • Aka Spa
      350 m
    • Chiang Mai International School
      420 m
    • Vila Cini
      510 m
    • Prince Royal's College
      600 m
    • McCormick Hospital
      670 m
    • British Council
      690 m
    • Fruit market
      730 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-4 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 5-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-in until00:00
    • Check-out from11:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee700 THB
    • Distance from city center3 km
    • Travel time to airport (minutes)20

    Extras

    • Breakfast charge (unless included in room price)900 THB
    • Daily Internet/Wi-Fi fee0 THB

    The property

    • Local Tax ID/ Rental License0505563016701
    • Non-smoking rooms/floorsyes
    • Number of bars/lounges2
    • Number of floors4
    • Number of restaurants1
    • Number of rooms 29
    • Room voltage220
    • Year property opened2017

    Parking

    • Daily parking fee0 THB

    Reviews of Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) from real guests

    Provided by verified guests of Agoda
    9.2
    /
    10
    Exceptional
    Cleanliness9.6
    Facilities9.2
    Location8.7
    Service9.6
    Value for money9.0
    High score for Chiang Mai
    Rating
    9+ Exceptional (152)
    8-9 Excellent (22)
    7-8 Very Good (20)
    6-7 Good (2)
    <6 Below Expectation (5)
    Time of the year
    Mar - May (40)
    Jun - Aug (31)
    Sep - Nov (64)
    Dec - Feb (66)
    All guests (487)
    All room types
    All languages

    Show reviews that mention 

    Showing 201 verified guest comments
    12345
    9.2
    Exceptional
    Dennis from Singapore
    Family with young children
    Grand Suite with River View
    Stayed 4 nights in March 2018

    Tranquil boutique resort with great staff ”

    X2 Riverside is a boutique resort with only 25 rooms located on the bank of Ping river. It has a lovely surrounding and ambience, with designer touches everywhere. If you want to escape the hustle and bustle of downtown CM, this is the place to be. But what made the resort really stood out is their outstanding service attitude - they truly live up to their motto of "We love our customers". Everyone was courteous and professional, and often go the extra mile to make guests happy by accommodating their requests. I informed the resort that my wife will celebrate her birthday at the resort but didn't expect much. When we went back to our room in the evening that day, the staff had painstakingly spelt "Happy Birthday" on the bed using red rose petals, plus a birthday cake, a bottle of red and a large bouquet of flowers, all complimentary. It was a really lovely surprise for all of us, especially my wife. Get ready to be spoilt by the excellent service at X2 Riverside, highly recommended!

    Reviewed March 14, 2018

    See room deals

    Dear Mr. Dennis, Thank you for your review which is very much appreciated. We are so happy that you thought so highly of the service levels and the design elements and it was pleasure to treat your wife for her birthday! We only hope that you will return to visit with us again in the near future. Warm regards, Ewan and the X2@CMR family.

    Responded March 15, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    10.0
    Exceptional
    Wanvisa from Thailand
    Family with young children
    Grand Suite with River View
    Stayed 3 nights in December 2018

    Couldn’t ask for more”

    The Hotel interior design is well thoughtful and stylish. Instagramers will definitely love it. Located at Ping river, the hotel’s view is peaceful itself. However, you need to take taxi to travel around the town. The main restaurant here is Oxygen, it is one of the best in-house restaurants I’ve ever had. You must Thai-set menu, which is Thai X French inspiration. It is extremely delicious and worth every penny in term of taste, creativity and size portion. We also really enjoy the buffet a-la cart breakfast as we spend almost 1.5 hrs on it every day. Staff is very friendly, helpful and well trained. In summary, I have a perfect vacation at X2 Riverside and couldn’t ask for more. Thank you all teams of X2 Riverside’s for delivering such good impressive experience to us. We will definitely come back.

    Reviewed December 28, 2018

    See room deals

    Dear Wanvisa, thank you for your kind words of praise, we hope you will return for another visit soon! Warm regards, Ewan and the X2@CMR family.

    Responded January 10, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    9.6
    Exceptional
    Michael from Switzerland
    Couple
    River View Suite
    Stayed 7 nights in February 2019

    Perfect relaxation at the river”

    We spent a full week in X2 Riverside, so we learnt to appreciate the service and facilities of the hotel. The rooms are cleaned twice a day. The bed was super comfortable and the bathroom very big. So 2 people have plenty of space. We had the breakfast included and were looking forward to it every day. It is à la carte and offers asian and western dishes. There is also Prosecco included every day. Before noon or in the evening the pool area is recommended for a dip. Oxygen is also a fine dining restaurant in the evening. Make sure Chef Alex is there on the day you go, he will explain and recommend all of his creations. As the hotel is not in the city center you would have to rent a car (parking is available) or use GRAB, a local taxi hailing app. The only little thing we could find on the downside is, that some days tour groups are coming for Afternoon Tea, so one area of the hotel might be less accessible.

    Reviewed March 03, 2019

    See room deals

    Dear Michael, thank you for reviewing your recent stay with us. We are thrilled that you so enjoyed the service and amenities and that you recommend our dining room, we hope enough to visit us again soon. Warm regards, Ewan and the X2@CMR team.

    Responded March 04, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    8.4
    Excellent
    Daniel from Singapore
    Couple
    Stayed 3 nights in October 2018

    Hip Boutique”

    X2 Riverside has an awesome spot by the river, away from the busy hustling traffic keeps this establishment has an exclusive feeling with large green yard and a green house restaurant under the tamarin trees. This hotel has not yet one year old when I visit, hence the rooms have clean and simple designs are zen spot to relax. Downside is the rooftop pool are considerably small. Hotel staff are friendly and helpful. We got upgraded to the pool suite on our second night. Do try their Oxygen Dining Room be it for breakfast, lunch and especially for set degustation dinner. The Executive Chef Alexandre Demard will blow your senses with beautiful plating and flavors. Definitely X2 Riverside a wonderful place to stay for relaxing staycation.

    Reviewed October 25, 2018

    See room deals

    Dear Daniel from Singapore, thank you for choosing to stay with us and also for your review. We are sorry not to have matched your expectations fully but appreciate your kind comments towards the design, Oxygen dining room and the staff service. Warm regards, Ewan and the X2@CMR team.

    Responded October 26, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    10.0
    Exceptional
    Howard from Canada
    Couple
    River View Suite
    Stayed 3 nights in June 2018

    Excellent Resort ”

    We enjoyed our 3-night stay at X2 Riverside. Although there was a miscommunication with our room booking when we checked in and a power outage incident but the front office team and engineering team were able to sort the issues quickly. The overall stay and resort exceeded our expectations and we had a relaxing and wonderful stay. The breakfast, lunch and dinner experience was all of high quality and definitely gives us another reason to visit the resort again. Merci Chef Nicolas! The guest relations ambassador Boony, Oxygen Dining Room Klin and many members of the team all took good care of us during the stay.

    Reviewed July 11, 2018

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    Dear Mr Howard, Thank you for your review and also for being understanding about the area electric outage, most decent of you. We are delighted that you enjoyed your stay and hopefully you will return to us in the near future. Warm regards, Ewan and the X2@CMR team.

    Responded July 12, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    10.0
    Exceptional
    changbae from South Korea
    Couple
    Stayed 3 nights in September 2018

    Recommendable resort in Chiang mai !”

    I stayed 3 nights in Tamarind Suite. Room was spacious and nice. When I was considering about booking this room, red wall over the bed was quite annoying but in reality it was not a bit.(Red in pics is quite bright than really is) All staffs were very kind and ready to help. Swimming pool in roof top was not huge but big enough to relive stress and enjoy sunlight of daytime. Breakfast was very good, you would not disappointed with any menu on the list.(My recommend is French toast and omelet.) Location would be debatable, but good enough for me; you can reach most part of the city(old city, night bazaar, Nimmanhaemin) in 15-20 mins with grab and the resort provides shuttle to old city 3 times a day Overall, I would recommend this hotel to friends when planning Chiang mai trip.

    Reviewed September 17, 2018

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    Dear changbae, Many thanks for your glowing review, we are delighted to learn that you enjoyed the rooms, pool, service and cuisine and hope you will return in the near future for more of the same! Warm regards, Ewan and the X2@CMR team.

    Responded September 17, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    9.6
    Exceptional
    Chun from Hong Kong SAR, China
    Couple
    River View Suite
    Stayed 3 nights in October 2019

    A real value-for-money experience. ”

    This is my second time to Chiangmai. Not completely new but not totally familiar with the town. I'm most impressed by the hospitality demonstrated by the reception staff - who was always willing to help whenever I asked for it. The restaurants and elephant tour that they recommended us were rewarding and never disappointed us. The hotel breakfasts we ordered were not only served like an artwork - they were very savoury. Hotel staff even offered breakfast box when we had to set off and join a tour in the early morning. I was prepared to settle for less due to the lower hotel price vis-a-vis other luxury hotels. My 4-day experience with X2 exceeded my expectation totally.

    Reviewed October 26, 2019

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    Dear Chun, thank you for your review! We are so happy to read that you enjoyed the staff service and the breakfasts and also thrilled to read that our resort exceeded your expectations, enough we hope to have you stay with us again, soon. Warm regards, Ewan and the X2@CMR team.

    Responded October 27, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    10.0
    Exceptional
    Johnny from United States
    Couple
    Stayed 3 nights in March 2018

    Great hotel”

    We really enjoyed our visit to the X2 Riverside. The staff are fantastic and friendly. The breakfast is outstanding. We will definitely stay at the X2 Riverside again.

    Reviewed March 23, 2018

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    Dear Johnny, Thank you so much for reviewing your recent stay. Delighted that you enjoyed yourself and we look forward to welcoming you back. Warm regards, Ewan and the X2@CMR family.

    Responded March 24, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    10.0
    Exceptional
    Lam from Hong Kong SAR, China
    Family with teens
    Grand Suite with River View
    Stayed 4 nights in April 2019

    Excellent hotel, great breakfast!”

    Second time stay in X2 Riverside, room is big and clean, breakfast is great with lot of choice, swimming pool is not big but it's good enough for my family to spend half a day.

    Reviewed April 26, 2019

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    Dear khun Lam, Thank you for taking the time to review our resortand for your returning visit. Warm regards, ewa and th X2@CMR team.

    Responded April 30, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    9.6
    Exceptional
    Damodharan from India
    Couple
    Stayed 3 nights in December 2017

    Nice, new place. Exceptional staff”

    We stayed in this resort during our trip to Chiang Mai in Dec-2017. The staff, especially Boony were nice and courteous who made our stay special. Fantastic food all around - Oxygen being an exceptional restaurant. Lovely swimming pool. Nice landscaped garden closer to the river with terrific breakfast in the open. Shuttle bus service available to old town. Will stay again.

    Reviewed December 25, 2017

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    Dear Damodharan, Many thanks for taking the time to write a review of your recent stay with us at the X2 Chiang Mai Riverside Resort. Thrilled that you enjoyed the staff, food and gardens, we hope to welcome you back in the near future. Warm regards, Ewan and the X2@CMR family.

    Responded January 10, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    8.8
    Excellent
    Fung from Hong Kong SAR, China
    Group
    River View Suite
    Stayed 3 nights in October 2019

    Excellent”

    Nice staff and always with smile, very helpful Nice swimming pool, although it's a bit small, but the view is nice and perfect for photo-shooting. Oxygen Dining Room room-- a sophisticated glass house with nice riverside view and great food. I tried the lunch set there, the food is amazing! The chef and staff are really nice with great services. Absolutely will try the dinner there next time.

    Reviewed October 17, 2019

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    Dear M/M Fung, Thank you so much for your score, we are thrilled that you enjoyed your stay and hope to welcome your return soon. Warm regards, management.

    Responded October 19, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    9.2
    Exceptional
    Shania
    Solo traveler
    River View Suite
    Stayed 1 night in October 2019

    No disappointment !”

    I selected this property for its riverside location and decoration style and I’m not disappointed. The overall feeling is spacious from the 4-storey building set back from the river , given the large lawn to see and breathe. Room is in good size with excellent big bathroom ( this riverview suite has shower room with no bathtub which I don’t use anyway , so it’s fine ). Good size balcony. Mattress is alright, pillows could be improved though. I stayed on 4th floor , convenient to walk up to rooftop pool and gym. Great pool ! Gym is on the small size. Breakfast is very generous, with 2 main dishes to choose from big variety menu. All in great quality. I can definitely return for my next trip to CM !

    Reviewed October 27, 2019

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    Dear Shania, many thanks for your encouraging words of praise. We are delighted to read that yu enjoyed your time spent with us and would return to stay again on your next trip. Warm regards, Ewan and the X2@CMR family.

    Responded October 27, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    9.6
    Exceptional
    Rouble from India
    Couple
    River View Suite
    Stayed 3 nights in February 2018

    EXCELLENT HOSPITALITY . BEAUTIFUL AMBIANCE .”

    Right from the smallest touches like having placed a bottle of wine for our anniversary to all the staff being extremely helpful and going out of their way to make the guest feel comfortable.....the X-2 lives up to its reputation to the fullest. Just go there and let X2 pamper you in a way you might never have been.

    Reviewed February 23, 2018

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    Dear Rouble, Thank you for taking the time to write a review for our newly opened X2 Chiang Mai Riverside Resort. We are thrilled that you enjoyed your stay with us commenting particularly on the staff and service. I hope we have the opportunity to welcome you back soon. Sincerely, Ewan and the X2@CMR family.

    Responded February 24, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    9.6
    Exceptional
    Peter from Netherlands
    Couple
    River View Suite
    Stayed 4 nights in October 2019

    Will I go here again? Yes!!”

    The hotel succeeded in bringing X2 to a higher level. Not only the service and cleanlyness, but also the food, attention to the guest .

    Reviewed October 15, 2019

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    Dear Peter, Many thanks for your review, we are thrilled that you so enjoyed the service and hotel cleanliness and hope we will welcome your return soon! Warm regadrs, Ewan and the X2@CMR FAMILY.

    Responded October 17, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    9.2
    Exceptional
    Vivian from Singapore
    Couple
    River View Suite
    Stayed 1 night in April 2019

    Impeccable! This is One of our Best/Fvourite Stay/Resort!”

    Our experience was more than excellent. Initially, we were badly shocked by the bad air pollution and felt very uncomfortable being there. After the resort knew about this, they bought a new air purifier to place in our room. Thereafter, we also saw air purifiers being placed in the reception and dining room. Thank you so much to GM Ewan and the team at Front Desk and very sorry for the bad review we gave after being rejected to get refund for early check out as we booked at non-refundable rate with Agoda.com. Thank you so much for making our not so enjoyable trip special due to the great hospitality of everyone including GM Ewan, Head Chef Alex, Front Office Khun Boony, Becky, Pure and Khun Tae at the dining room. Ala carte breakfast was what I looked forward to every day. Many options and delicious! Thai set dinner was a great experience too. Design of resort is tastefully done, including the "ancient" red car, Oxygen and the outdoor around it and the swimming pool area!

    Reviewed April 23, 2019

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    Dear Ms Vivian, Thank you so much for your lovely review, we all so enjoyed getting to know you and your husband over the week that you stayed with us. We are thrilled to read that you enjoyed the service, cuisine and our 1953 red angel mercedes benz that is parked in our gardens! We so hope we are lucky enough to have you both return, we know you will enjoy the clear cooler weather from November to March. Warm regards and see you soon...Ewan and the X2@CMR family.

    Responded April 24, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    8.0
    Excellent
    Wha
    Couple
    River View Suite
    Stayed 7 nights in July 2019

    Julia”

    Our stay at X2 was wonderful. I would highly recommend to my close friends and family and we will definitely stay there again. There were few constructions on the pool while we were staying but we were out most of the time so it wasn't an issue for us. Breakfast was fantastic but coffee was not. Staffs are helpful and there is a nice family like feeling. The hotel also seems to be environmentally conscience. While it was a nice get away, you would not find a single plastic and there were small cards you could place so that you help save energy if you wanted to. We were very happy to see that.

    Reviewed August 21, 2019

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    Dear Wha, Thank you for your review, we are thrilled that you enjoyed your stay, but are saddened that we did not meet your full expectation, grateful though that you would stay with us again in the future and look forward to welcoming your return! Warm regards, Ewan and the X2@CMR team.

    Responded August 25, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    8.0
    Excellent
    ARIAN from United States
    Couple
    River View Suite
    Stayed 3 nights in March 2020

    Very good”

    Pros: Included breakfast was exceptional with the most attentive staff. Everyone at X2 was friendly and as said before, extremely attentive and helpful. Cons: First night we found wine stains on our sheets but they were quickly changed once we flagged. Also, pricing is a bit expensive due to the remote location from Niiman and Old City.

    Reviewed March 08, 2020

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    Dear ARIAN, thank you for your kind words of praise, we are so happy that you enjoyed the breakfast and staff service. We are a riverside location and the land and space that we offer to our guests would not be possible on the congested Nimman area nor the busy old city, which is why we have complimentary 4 times daily return shuttles, but, sorry that we did not meet you full expectation. Warm regards, Ewan and the X2@CMR team.

    Responded March 18, 2020
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    8.0
    Excellent
    Melanie from Malaysia
    Business traveler
    Stayed 3 nights in March 2018

    Stylish”

    The general decor and ambience at the hotel were amazing. Rooms were spacious with large bathrooms and balconies. But because it's located at the riverside, we were constantly attacked by mosquitoes. So bring some repellent if you do plan to come here. We thoroughly enjoyed the breakfast, which was made to order. The staff were all really friendly and hospitable as well. Only downside was the location. As my business partner and I are in our late 20s, we found that it was difficult to explore the more "happening" parts of town. Perhaps this hotel would be more suited for couples or families.

    Reviewed November 27, 2018

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    Dear Ms Malaysia, Thank you for taking the time to write a review of your recent stay. We are delighted that you enjoyed so many aspects of your stay, thank you for your kind comments. We are sorry that you did not realise that we are a resort on the Ping river 10 minutes from the old city and marked our score down as a result, this fact is well documented, but totally understand that the city center would have been more appropriate for nightlife. Regards, Ewan and the X2@CMR team.

    Responded December 01, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    8.4
    Excellent
    Philip from Japan
    Couple
    River View Suite
    Stayed 1 night in March 2018

    Peaceful location next to the river with highly attentive staff.”

    Excellent breakfast overlooking the river. This hotel offers great value for money because of its attentive and friendly staff and cleanliness of the room and public facilities. Although it is located more than walking-distance from the main centres of Chang Mai, its rasy to get around by taxi, car or hotel shuttle bus. Highly recommended for couples who enjoy high levels of service within a tranquil environment, 10 minutes from the attractions of Chang Mai.

    Reviewed March 29, 2018

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    Dear Mr Philip, Thank you for taking the time to review our resort, we are thrilled that you enjoyed your stay with us and hope to welcome you back soon. Warm regards, Ewan and the X2@CMR family.

    Responded April 13, 2018
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
    9.6
    Exceptional
    Charles from Singapore
    Family with young children
    River View Suite
    Stayed 2 nights in April 2019

    Hidden Gem”

    Great hotel and amenities, hidden away in a quiet area by the riverside. The restaurant on site was a bonus too, would definitely return just to experience the restaurant.

    Reviewed May 07, 2019

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    Dear Charles, Thank you for your lovely review. We hope to see you again soon! Warm regards, Ewan and the X2 @CMR team.

    Responded May 09, 2019
    Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)
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