Cross Chiang Mai Riverside

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

369/1 Charoenraj Road, Watket, Muang, Chiang Mai 50000 THAILAND, Chiang Mai Riverside, Chiang Mai, Thailand, 50000

Highlights

Great food & dining

- Oxygen restaurant and hotel dining earn strong praise—many reviews cal...

Everything we ordered blew us away!
Excellent room comfort & quality

- Beds and rooms deliver strong comfort—multiple guests praise super-com...

I love the hotel design with lots of greens and nature.
Professional guest services

- Staff deliver consistently warm, attentive service and go out of the w...

Staffs are friendly, helpful and attentive to our needs.
Great breakfast

- Breakfast receives high praise for variety and quality—garden and rive...

Great breakfast even glass of bubbles if you wanted
Great view

- River and garden views feature strongly—many rooms face the Ping River...

The room is clean and the balcony has a great view.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Cross Chiang Mai Riverside places two travelers on the scenic Ping River with modern, spacious rooms and private balconies or terraces—some overlooking river or garden. Relax in the infinity pool with city views, unwind in the steamroom, then sample on-site pastries and craft cocktails at the stylish bar. Rooms include air conditioning, complimentary Wi‑Fi and premium showers. Steps from Chiang Mai Night Bazaar and a short walk to Tha Phae Gate, the hotel offers curated local tours and easy access to temples and the Yi Peng lantern festival—ideal for culture, shopping and laid-back exploration. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Your dates are popular among travelersPopular destination! Properties in Chiang Mai are being booked every minute!
Service 9.7
Cleanliness 9.6
Facilities 9.3
Value for money 9.2

Based on 1,603 verified reviews

Service

9.7

Cleanliness

9.6

Facilities

9.3

Value for money

9.2

Location

8.7

  • "Staff were lovely and we appreciated the personal touches."
  • "One of the best hotels we’ve stayed at in Chiang Mai."
  • "The room was large and comfortable, facing the river."
  • "I highly recommend the stay and to utilize all facilities."
  • "Nothing can come closer to the hospitality on offer."
See map

8.7Excellent

Location rating score

Excellent location - 1.32 kilometers from city center
Parking
FREE
Popular landmarks
Chiang Mai Night Bazaar
1.9 km
Tha Phae Gate
2.0 km
Wat Chedi Luang
2.5 km
Wat Phra Singh (Gold Temple)
2.8 km
Art in Paradise, Chiang Mai 3D Art Museum
2.9 km
Closest landmarks
The Suvannabumi Art Gallery
80 m
Monsoon Tea
290 m
Fah Harm Temple
300 m
Aka Spa
350 m
Chiang Mai International School
420 m

Good to know

Value for money9.2
Distance to city center3 km
Location rating8.7
Nearest airportChiang Mai International Airport (CNX)
Distance to airport5.7 km

Select your room

1/18

Grand Suite with River View

65 m²/700 ft²
1 king bed
River view

9.5

Exceptional

Room comfort and quality
  • Adjustable height hand-held shower wand

  • Mobility accessibility

  • Non-slip grab bar

  • Roll-in shower

  • Transfer shower

  • Electric kettle

  • Additional toilet

  • Bathrobes

  • Bathtub

  • Cleaning products

1/18

River View Suite

51 m²/549 ft²
1 king bed
River view

9.3

Exceptional

Room comfort and quality
  • Adjustable height hand-held shower wand

  • Mobility accessibility

  • Non-slip grab bar

  • Roll-in shower

  • Transfer shower

  • Electric kettle

  • Additional toilet

  • Bathrobes

  • Cleaning products

  • Hair dryer

1/18

Garden View Suite

51 m²/549 ft²
1 king bed
Courtyard view
Preferred by Couples

9.4

Exceptional

Room comfort and quality
  • Adjustable height hand-held shower wand

  • Mobility accessibility

  • Non-slip grab bar

  • Roll-in shower

  • Transfer shower

  • Electric kettle

  • Additional toilet

  • Bathrobes

  • Cleaning products

  • Hair dryer

1/15

Pool Suite

178 m²/1916 ft²
1 king bed
River view

9.7

Exceptional

Room comfort and quality
  • Adjustable height hand-held shower wand

  • Mobility accessibility

  • Non-slip grab bar

  • Roll-in shower

  • Transfer shower

  • Electric kettle

  • Additional toilet

  • Bathrobes

  • Bathtub

  • Cleaning products

1/2

Pool Suite

178 m²/1916 ft²
River view
  • Non-smoking

1/2

Suite, Garden View

51 m²/549 ft²
Garden view
  • Non-smoking

1/2

Grand Suite River View

65 m²/700 ft²
River view
  • Non-smoking

1/2

Suite, River View

51 m²/549 ft²
River view
  • Non-smoking

1/1

Tamarind Suite

50 m²/538 ft²
1 king bed
  • Telephone

  • Air conditioning

  • Window

1/1

Suite Grand

51 m²/549 ft²
1 king bed
  • Towels

Frequently asked questions

While remaining at Cross Chiang Mai Riverside, enjoy your morning or evening walk at nearby park which include Railway Park, Science Park, and CMRU Sport Park.

Cross Chiang Mai Riverside's policy regarding children's bedding considers guests age 12 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Cross Chiang Mai Riverside has a total of 4 floors.

Cross Chiang Mai Riverside has a total of 29 rooms.

The typical room rate for Cross Chiang Mai Riverside in the past month is 4588.69 THB, compared to city's average of 1861.41 THB.

Cross Chiang Mai Riverside can communicate in 6 languages and supports widely used languages such as English and Mandarin Chinese for visitors going to this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

Past solo travelers that have stayed at this property have given Cross Chiang Mai Riverside an average rating of 9.2. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past business travelers that have stayed at this property have given Cross Chiang Mai Riverside an average rating of 8.9. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.

The nearest train, metro, or bus station is Chiang Mai Railway Station, 2345.57 m away from Cross Chiang Mai Riverside.

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More about Cross Chiang Mai Riverside

More about Cross Chiang Mai Riverside

Experience Tranquil Comfort at Cross Chiang Mai Riverside

Nestled just 3 kilometers from the vibrant heart of Chiang Mai, Cross Chiang Mai Riverside offers a serene retreat with easy access to the city's bustling attractions. Built in 2017, this charming boutique hotel combines modern comforts with a warm, welcoming atmosphere, making it an ideal choice for travelers seeking both convenience and relaxation. Whether you're arriving from the airport, a mere 20-minute journey away, or exploring the cultural treasures nearby, this hotel provides a perfect base for your Chiang Mai adventure. With a total of 29 thoughtfully designed rooms, Cross Chiang Mai Riverside ensures a cozy and comfortable stay for all guests. Check-in begins at 3:00 PM, allowing you to settle in and unwind after your journey, while check-out is conveniently available until noon. The hotel also welcomes families, offering free accommodations for children aged 4 to 11, making it a family-friendly destination where both adults and kids can enjoy their stay in the beautiful northern Thai city.

Unwind and Indulge in Cross Chiang Mai Riverside's Entertainment Facilities

At Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus), your stay is not only about luxurious accommodations but also about unforgettable entertainment experiences. The hotel offers an array of entertainment facilities that cater to all your relaxation and indulgence needs. Step into the hotel's stylish bar and enjoy a refreshing drink while taking in the breathtaking views of the river. Whether you prefer a classic cocktail or a local craft beer, the bar offers a wide selection of beverages to satisfy your palate. For ultimate relaxation, the hotel boasts a spa and massage center. Treat yourself to a rejuvenating massage or indulge in a pampering spa treatment. Let the skilled therapists melt away your stress and tension, leaving you feeling refreshed and revitalized. If you're in need of some quiet time, head to the steam room and let the soothing steam envelop your body. This tranquil space is perfect for unwinding and detoxifying. Surrounded by lush greenery, the hotel's garden provides a serene escape from the hustle and bustle of the city. Take a leisurely stroll and appreciate the beauty of nature or find a quiet spot to read a book and enjoy the peaceful ambiance. With its exceptional entertainment facilities, Cross Chiang Mai Riverside ensures that your stay is not only comfortable but also filled with moments of relaxation and indulgence.

Unleash Your Inner Athlete at Cross Chiang Mai Riverside's Sports Facilities

Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) offers an impressive array of sports facilities that cater to fitness enthusiasts and adventure seekers alike. Whether you're looking to stay active during your vacation or simply want to unwind with some water-based activities, this hotel has something for everyone. Stay in shape at the state-of-the-art fitness center, equipped with modern exercise machines and equipment. Enjoy a workout session while overlooking the stunning views of the river, providing the perfect backdrop for your fitness routine. For those who prefer to be in the water, Cross Chiang Mai Riverside offers an inviting outdoor pool where you can take a refreshing dip or simply lounge by the poolside. The poolside bar is also conveniently located nearby, allowing you to enjoy a refreshing drink or a light snack while basking in the sun. If you're feeling more adventurous, the hotel provides non-motorized water sports activities. Rent watersports equipment and explore the serene waters of the river at your own pace. Whether it's kayaking, paddleboarding, or canoeing, you're sure to have an exhilarating experience. With its wide range of sports facilities, Cross Chiang Mai Riverside ensures that guests have plenty of options to stay active and have fun during their stay. So, whether you're a fitness enthusiast or a water sports lover, this hotel has everything you need to unleash your inner athlete.

Convenience Facilities at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

Experience a seamless stay at Cross Chiang Mai Riverside, where convenience is a top priority. This luxurious hotel offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for all guests. From the moment you step into the hotel, you will be greeted by a friendly and professional concierge team, ready to assist you with any requests or inquiries. Whether you need assistance with booking tours, arranging transportation, or simply seeking recommendations for local attractions, the concierge is there to make your stay as smooth as possible. For those who prefer to relax in the comfort of their rooms, Cross Chiang Mai Riverside offers convenient room service. Indulge in a delectable meal or enjoy a refreshing drink without leaving the comfort of your room. Additionally, the hotel provides daily housekeeping to ensure that your room remains tidy and comfortable throughout your stay. Stay connected with complimentary Wi-Fi in all rooms and public areas. Whether you need to catch up on work emails or simply browse the internet, you can enjoy seamless connectivity throughout the hotel. For guests who require laundry services or dry cleaning, the hotel offers these facilities to ensure that your clothes are always fresh and clean. Rest assured with the safety deposit boxes provided, where you can securely store your valuables. The hotel also offers luggage storage for your convenience, allowing you to explore the city without the hassle of carrying your bags. Please note that Cross Chiang Mai Riverside is a smoke-free property, but for those who wish to smoke, there is a designated smoking area available. Overall, Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) goes above and beyond to provide a convenient and comfortable stay for all guests. With a range of facilities including laundry service, room service, safety deposit boxes, concierge, Wi-Fi in public areas, designated smoking area, Free Wi-Fi in all rooms, dry cleaning, luggage storage, and daily housekeeping, you can expect a seamless and enjoyable experience at this luxurious hotel in Chiang Mai, Thailand.

Convenient Transport Facilities at Cross Chiang Mai Riverside

At Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus), guests can enjoy a range of convenient transport facilities to make their stay even more enjoyable. The hotel offers airport transfer services, ensuring a hassle-free journey from the airport to the hotel and vice versa. Whether you're arriving or departing, the hotel's dedicated team will ensure a smooth and comfortable transfer experience. Additionally, Cross Chiang Mai Riverside provides a shuttle service, allowing guests to easily explore the vibrant city of Chiang Mai. Whether you want to visit the famous temples, bustling markets, or experience the local culture, the hotel's shuttle service will take you there with ease. For those who prefer to explore at their own pace, car hire services are also available, giving you the freedom to discover the city at your own convenience. Furthermore, the hotel offers a car park onsite, providing a safe and secure place to park your vehicle. Whether you're traveling by car or renting one during your stay, you can rest assured knowing that parking is available free of charge. With these transport facilities, Cross Chiang Mai Riverside ensures that guests have everything they need for a seamless and enjoyable stay in Chiang Mai.

Indulge in Culinary Delights at Cross Chiang Mai Riverside

At Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus), guests can embark on a culinary journey like no other with its exceptional dining facilities. Whether you're craving a freshly brewed cup of coffee, a delectable meal, or the convenience of in-room dining, this hotel has it all. Start your day off right at the hotel's cozy coffee shop, where you can savor aromatic coffees, teas, and light snacks in a relaxing atmosphere. For a more substantial meal, head to the on-site restaurant, where you'll be treated to a diverse menu of local and international dishes prepared with the finest ingredients. The restaurant's elegant ambiance and attentive service create the perfect setting for a memorable dining experience. In addition to the coffee shop and restaurant, Cross Chiang Mai Riverside also offers room service, ensuring that you can enjoy a delicious meal in the comfort of your own room. Whether it's a late-night snack or a full-course dinner, the hotel's room service is available to cater to your every culinary desire. To top it all off, the hotel provides a daily housekeeping service, ensuring that your dining areas are always clean and inviting. And don't miss out on the breakfast buffet, where you can indulge in a wide array of delectable options to kick-start your day. From freshly baked pastries to hearty breakfast classics, the breakfast buffet is a true feast for the senses. With its exceptional dining facilities, Cross Chiang Mai Riverside offers guests a truly gastronomic experience that will leave them craving for more.

Luxurious Room Offerings at Cross Chiang Mai Riverside

Experience unparalleled luxury and comfort at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus). Choose from a range of exquisite room types to suit your preferences and needs. The Garden View Suite offers a spacious retreat spanning 51 square meters, featuring a plush King Bed. For breathtaking views of the majestic river, opt for the Grand Suite with River View, offering 65 square meters of elegant living space. Indulge in the ultimate luxury with the expansive Pool Suite, boasting 177 square meters of pure bliss. And for a serene ambiance with stunning river vistas, the River View Suite is the perfect choice, offering 51 square meters of comfort and style. Booking your stay at Cross Chiang Mai Riverside on Agoda ensures that you not only have access to the best prices available, but also guarantees a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the various room options and make your reservation in just a few clicks. Take advantage of exclusive deals and promotions offered on Agoda, ensuring that you get the most value for your money. Trust Agoda to provide you with a seamless booking process, allowing you to focus on enjoying your stay at Cross Chiang Mai Riverside to the fullest.

Experience Serenity at Chiang Mai Riverside

Nestled along the serene banks of the Ping River, Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) offers a tranquil escape in the heart of Chiang Mai, Thailand. With its prime location, this luxurious hotel provides guests with breathtaking views of the river and the surrounding lush landscape. Immerse yourself in the rich cultural heritage of Chiang Mai as you explore the vibrant neighborhood surrounding the hotel. Just a short distance away, you'll find the iconic Wat Chedi Luang, a stunning Buddhist temple known for its towering pagoda and intricate architecture. Discover the city's history at the Chiang Mai Historical Centre, where you can delve into the fascinating past of this ancient city. For those seeking a taste of authentic Thai cuisine, the nearby Warorot Market is a must-visit. Here, you can sample a wide array of local delicacies, from spicy curries to sweet mango sticky rice. Indulge in a traditional Thai massage at one of the many wellness centers dotted along the riverside, or simply relax by the hotel's infinity pool and soak in the peaceful ambiance. Whether you're seeking cultural immersion, gastronomic delights, or simply a tranquil retreat, Chiang Mai Riverside offers it all. Book your stay at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) and experience the perfect blend of luxury and serenity in the heart of Chiang Mai.

Traveling from the Nearest Airports to Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus)

Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) is a stunning riverside hotel located in the heart of Chiang Mai Riverside, offering a serene and luxurious retreat for travelers. To reach this enchanting property from the nearest airports, you have a few convenient options. If you are arriving at Chiang Mai International Airport (CNX), the most efficient way to reach Cross Chiang Mai Riverside is by taxi. The airport is approximately 10 kilometers away from the hotel, and the journey takes around 25 minutes, depending on traffic. Taxis are readily available at the airport, and the fare is reasonably priced. Alternatively, you can also pre-book a private transfer to ensure a smooth and hassle-free journey. For those arriving at Chiang Mai Railway Station, which is located about 6 kilometers away from the hotel, taking a taxi is also the recommended mode of transportation. The journey from the railway station to Cross Chiang Mai Riverside will take approximately 15 minutes, depending on traffic conditions. No matter which airport or train station you arrive at, once you reach Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus), you will be greeted by the hotel's warm hospitality and enchanting riverside views. With its luxurious amenities, stylish rooms, and convenient location, this hotel is the perfect choice for a memorable stay in Chiang Mai.

Discover the Vibrant Surroundings of Cross Chiang Mai Riverside

Nestled amidst a plethora of captivating landmarks and attractions, Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) offers guests an unparalleled opportunity to explore the vibrant city of Chiang Mai. Just a stone's throw away from the hotel lies the iconic Iron Bridge (Sapaan Lek), a historical landmark that showcases the city's rich heritage. Stroll along the bridge and immerse yourself in the charming atmosphere as you take in panoramic views of the tranquil Ping River. For nature enthusiasts, a visit to Glory Dew Farm is a must. Located nearby, this lush agricultural haven offers a delightful escape from the hustle and bustle of the city. Take a leisurely walk through the farm and marvel at the vibrant flowers, aromatic herbs, and fresh produce that flourish in this serene oasis. Art lovers will find themselves captivated by the Tha Chang Gallery, a contemporary art space that showcases the works of talented local artists. Explore the thought-provoking exhibitions and immerse yourself in the vibrant art scene of Chiang Mai. Other notable landmarks and attractions in the vicinity of Cross Chiang Mai Riverside include the Phajao Gawira Monument, Wat Ketkaram, Mengrai Bridge, Main Post Office, Sit Thaharnaek Muay Thai, SK Moneychanger, and of course, the iconic Iron Bridge. With such a diverse range of attractions within easy reach, guests at Cross Chiang Mai Riverside are spoilt for choice when it comes to exploring the cultural, natural, and historical wonders of Chiang Mai.

A Gastronomic Adventure Awaits

Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) is surrounded by a diverse array of restaurants that will take your taste buds on a delightful journey. Indulge in the stunning riverside views while savoring delectable Thai cuisine at The Good View Bar & Restaurant Chiang Mai or enjoy a cup of aromatic coffee amidst art and creativity at Woo Cafe-Art Gallery-Lifestyle Shop. For a taste of authentic Northern Thai cuisine, head to Khao Soi Samerjai and sample their signature khao soi dish. If you're in the mood for international flavors, The Riverside Bar & Restaurant offers a wide range of dishes from around the world. The Duke's Ping River is a charming riverside pub where you can enjoy a refreshing drink and pub-style food. Regina Restaurant is known for its elegant ambiance and serves a mix of Thai and international dishes. Comedara is a hidden gem that offers a unique dining experience with its fusion of Thai and European flavors. Oasis Restaurant is a vegetarian-friendly restaurant that specializes in healthy and organic dishes. Lastly, Monsoon Tea Wat Ket is a must-visit for tea enthusiasts, offering a wide selection of premium teas. With such a diverse selection of restaurants nearby, you'll never run out of culinary options during your stay at Cross Chiang Mai Riverside.

Shop 'til you drop near Cross Chiang Mai Riverside

Located in the heart of Chiang Mai, Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) offers easy access to a variety of shopping landmarks. Just a short stroll away, you'll find Monsoon Tea, where you can indulge in the finest selection of teas and take home some unique blends as souvenirs. For art enthusiasts, Circle Source Paper Gallery and The Suvannabumi Art Gallery showcase a diverse range of contemporary artworks and handmade crafts. If you're looking for stylish clothing and accessories, Vila Cini is the perfect spot to browse through their collection of trendy fashion items. And for those seeking vibrant and colorful home decor, Colour Factory is a must-visit store. Don't forget to stop by the Elephant Parade House, where you can find adorable elephant-themed souvenirs and support a good cause at the same time. With these exciting shopping landmarks just steps away, Cross Chiang Mai Riverside is the ideal base for a shopaholic's retreat in Chiang Mai.

Affordable Luxury on the Riverside: Cross Chiang Mai Riverside's Pricing

Escape to the enchanting city of Chiang Mai without breaking the bank at Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus). With an average room price of just $196, this luxurious hotel offers an incredible value for travelers seeking a memorable stay in this vibrant city. Compared to the average price of a hotel room in Chiang Mai, which stands at $68, Cross Chiang Mai Riverside provides an exceptional experience at an affordable price. This riverside retreat offers a range of elegantly designed rooms and suites, each thoughtfully furnished with modern amenities and stunning views of the serene Mae Ping River. Indulge in the hotel's world-class facilities, including a refreshing infinity pool, a fitness center, and a spa where you can unwind and rejuvenate after a day of exploring the city. With its prime location, just a short distance from popular attractions such as the Old City and the Night Bazaar, Cross Chiang Mai Riverside is the perfect base for discovering the rich cultural heritage and natural beauty of Chiang Mai. Whether you are traveling for business or leisure, Cross Chiang Mai Riverside provides an unbeatable combination of luxury, comfort, and affordability. Book your stay today and experience the best of Chiang Mai without compromising on quality!

Excellent Service and Beautiful Pool

Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) is a great hotel that offers an exceptional experience for its guests. The hotel boasts a beautiful pool where guests can relax and unwind while enjoying the stunning views of the riverside. The breakfast at the hotel is also excellent, with a wide variety of delicious options to choose from. But what truly sets this hotel apart is its exceptional staff. The staff members are not only friendly and welcoming, but they are also highly trained and always ready to assist guests with any requests or inquiries. The restaurant staff, in particular, receive high praise for their excellent service. Overall, the staff at Cross Chiang Mai Riverside go above and beyond to ensure that guests have a memorable stay.

Unforgettable Stay at Cross Chiang Mai Riverside: A Haven of Excellence

Nestled in the heart of Chiang Mai, Cross Chiang Mai Riverside (formerly X2 Chiang Mai Riverside) (SHA Extra Plus) is a luxurious retreat that has captivated the hearts of countless guests. With an impressive overall rating of 9.3, this hotel has consistently exceeded expectations, leaving visitors with memories that will last a lifetime. One of the standout qualities of Cross Chiang Mai Riverside is its exceptional value. With a remarkable rating of 9.1 for value, guests are delighted by the incredible experience they receive for the price they pay. From the moment you step foot into the hotel, you'll be greeted by a seamless blend of elegance and comfort, ensuring that every penny spent is truly worth it. The hotel's facilities are another aspect that sets it apart from the rest. With a remarkable rating of 9.3 for facilities, Cross Chiang Mai Riverside offers a wide range of amenities that cater to every need and desire. Whether you're looking to relax by the infinity pool, rejuvenate your senses at the spa, or indulge in a delectable meal at the on-site restaurant, this hotel has it all. Every detail has been carefully curated to provide guests with an exceptional experience that goes above and beyond their expectations. Cleanliness is of utmost importance at Cross Chiang Mai Riverside, and it shows in their impressive rating of 9.6 for cleanliness. From the pristine rooms to the immaculate common areas, every corner of the hotel exudes a sense of freshness and purity. Guests can rest assured that their stay will be free from any worries or concerns, allowing them to fully immerse themselves in the tranquility and serenity of this riverside oasis. While the hotel boasts a serene riverside location, it still garners a rating of 8.8 for location, showcasing its ability to strike the perfect balance between tranquility and accessibility. Situated in the heart of Chiang Mai, guests can easily explore the city's vibrant culture, visit nearby attractions, and immerse themselves in the local lifestyle, all while enjoying the peaceful ambiance of the hotel. Last but certainly not least, the staff performance at Cross Chiang Mai Riverside is truly exceptional, earning an outstanding rating of 9.6. The dedicated team goes above and beyond to ensure that every guest feels welcomed, pampered, and attended to throughout their stay. From personalized service to genuine warmth, the staff's commitment to excellence shines through in every interaction, leaving guests feeling like royalty. With its exceptional value, world-class facilities, impeccable cleanliness, convenient location, and outstanding staff performance, Cross Chiang Mai Riverside is a haven of excellence that promises an unforgettable stay. Whether you're seeking a romantic getaway, a family vacation, or a peaceful retreat, this hotel is sure to exceed your expectations and create cherished memories that will last a lifetime.

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Amenities and facilities

Exceptional9.3

Facilities

Languages spoken
  • English
  • Burmese
  • Chinese [Mandarin]
  • German
  • Lao
  • Thai
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Gym/fitness
  • Massage
  • Pool facilities
  • Pool with view
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
  • Watersport equipment rentals
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast [free]
  • Breakfast service
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • International cuisine in restaurant
  • Poolside bar
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Essential condiments
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • On-site event hosting
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Seminars
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
For the kids
  • Babysitting service
  • Family/child friendly
  • Kids meal
  • Kids safety features
  • Kids shampoo
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Hotel chain
  • Non-smoking rooms
  • Pets allowed unavailable
  • Proposal spot
  • Rooftop area
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Additional toilet
  • Adjustable height hand-held shower wand
  • Air conditioning
  • Alarm clock
  • Alcohol
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Concierge
  • Desk
  • DVD/CD player
  • Electric kettle
  • Fire extinguisher
  • Fitness club privileges
  • Free bottled water
  • Fruits/snacks
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Mobility accessibility
  • Non-slip grab bar
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Radio
  • Refrigerator
  • Roll-in shower
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Transfer shower
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window
  • Window that opens
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
Restaurants on site
Oxygen
  • Cuisine: International
  • Menu: Buffet

Location

369/1 Charoenraj Road, Watket, Muang, Chiang Mai 50000 THAILAND, Chiang Mai Riverside, Chiang Mai, Thailand, 50000

Excellent8.7

Location

Airports
  • Chiang Mai International Airport (CNX)
    5.7 km 20 min drive
  • Lampang Airport (LPT)
    78.6 km
Public transportation
  • Chiang Mai Railway Station
    2.4 km
  • Bus Station To Doi Suthep
    5.4 km
Hospital or clinic
  • McCormick Hospital
    660 m 12 min walk
Shopping
  • Chiang Mai Night Bazaar
    1.9 km
Convenience store
  • 7 Eleven
    440 m
Cash withdrawal
  • ATM
    250 m 4 min walk

What's nearby

Popular landmarks
  • Chiang Mai Night Bazaar
    1.9 km
  • Tha Phae Gate
    2.0 km
  • Wat Chedi Luang
    2.5 km
  • Wat Phra Singh (Gold Temple)
    2.8 km
  • Art in Paradise, Chiang Mai 3D Art Museum
    2.9 km
  • Wua Lai Walking Street
    2.9 km
  • Chiang Mai Zoo
    6.1 km
  • Wat Phra That Doi Kham
    10.2 km
  • Chiang Mai Night Safari
    11.5 km
  • Elephant Rescue Park
    39.3 km
Nearby landmarks
  • The Suvannabumi Art Gallery
    80 m
  • Monsoon Tea
    290 m
  • Fah Harm Temple
    300 m
  • Aka Spa
    350 m
  • Chiang Mai International School
    420 m
  • Vila Cini
    510 m
  • Prince Royal's College
    600 m
  • McCormick Hospital
    660 m
  • British Council
    690 m
  • Fruit market
    730 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until23:59
  • Check-out from00:00
  • Check-in until00:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)20
  • Airport transfer fee700 THB
Extras
  • Daily Internet/Wi-Fi fee0 THB
  • Breakfast charge (unless included in room price)900 THB
The property
  • Year property opened2017
  • Number of floors4
  • Room voltage220
  • Number of rooms 29
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges2
  • License Id / Local Tax ID/ Entity Name0505563016701
Parking
  • Daily parking fee0 THB

Reviews of Cross Chiang Mai Riverside from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.2

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 10
  • 8.4
  • 10
  • 10
  • 10
  • 9.6
  • 9.6

Most recent

From 1,124 reviews

  • Service score 9.7 out of 10 and is a high score in Chiang Mai
    Service9.7
  • Cleanliness score 9.6 out of 10 and is a high score in Chiang Mai
    Cleanliness9.6
  • Facilities score 9.3 out of 10 and is a high score in Chiang Mai
    Facilities9.3
  • Value for money score 9.2 out of 10 and is a high score in Chiang Mai
    Value for money9.2
  • Location score 8.7 out of 10 and is a high score in Chiang Mai
    Location8.7
High score for Chiang Mai

Rating

9+ Exceptional (356)
8-9 Excellent (49)
7-8 Very Good (32)
6-7 Good (7)
<6 Below Expectation (13)

Review summary

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The hotel offers a great breakfast with delicious pastries, as mentioned in several reviews. The staff is excellent and friendly, and the location is easy and convenient, which is mentioned in a few reviews. The rooms are spacious with modern design, and a few reviews mention that they are comfortable. Additionally, some guests have enjoyed the amazing view from the hotel.

Professional and friendly staff, with rare mentions of lapses in service.

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Show reviews that mention 

Service

Mentioned in 53 reviews
sentiment-positive-indicator
98% Positive
sentiment-negative-indicator
1% Unfavourable

Breakfast

Mentioned in 41 reviews
sentiment-positive-indicator
92% Positive
sentiment-negative-indicator
7% Unfavourable

Pool

Mentioned in 25 reviews
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80% Positive
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20% Unfavourable

Location

Mentioned in 25 reviews
sentiment-positive-indicator
56% Positive
sentiment-negative-indicator
44% Unfavourable

Cleanliness

Mentioned in 22 reviews
sentiment-positive-indicator
81% Positive
sentiment-negative-indicator
18% Unfavourable

Atmosphere

Mentioned in 21 reviews
sentiment-positive-indicator
100% Positive

Room comfort

Mentioned in 18 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Restaurant options

Mentioned in 12 reviews
sentiment-positive-indicator
83% Positive
sentiment-negative-indicator
16% Unfavourable

Room design

Mentioned in 10 reviews
sentiment-positive-indicator
80% Positive
sentiment-negative-indicator
20% Unfavourable
Showing 457 verified guest comments
Changed to review page 1
  1. 10.0
    Exceptional
    千紘 from Japan
    Couple
    Garden View Suite
    Stayed 2 nights in February 2026

    “Spacious and comfortable & wonderful hospitality”

    It was a wonderful stay. Both my husband and I were impressed. The front desk staff, cleaning team, restaurant staff, and all other staff showed great attention to detail. They helped with reservations at popular local restaurants and even took pictures of us. The room was spacious and comfortable, especially the two sinks, which were very convenient. What impressed me the most was the size of the balcony. It overlooked a beautiful garden and was very soothing. The breakfast was also excellent! When we visit Chiang Mai again, we will definitely stay at this hotel again :)

    Reviewed February 19, 2026
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    Dear Valued guests, On behalf of the management and staff, I would like to express our sincerest gratitude for giving us the privilege of hosting you during your recent stay. It was truly an honor to welcome you as our esteemed guest. We deeply appreciate your choice to stay with us, and we are committed to ensuring that your experience was exceptional. Please know that your satisfaction is of utmost importance to us, and your valuable feedback plays a key role in our ongoing efforts to enhance the services we provide. Should your travels bring you back to Chiang Mai, it would be a great honor to welcome you again to Cross Chiang Mai Riverside and to provide an experience that exceeds your expectations. Please do not hesitate to contact us directly should you require any assistance or further information. Once again, we extend our heartfelt thanks for your trust in us. We look forward to the privilege of serving you again in the future. Best Regards, Cross Chiang Mai Riverside Tea

    Responded February 20, 2026
    Cross Chiang Mai Riverside
  2. 10.0
    Exceptional
    Phathzichar from Thailand
    Couple
    Garden View Suite
    Stayed 1 night in April 2025

    “Excellent service.”

    I was impressed from the welcome. There were drinks, snacks, and even chocolates with the customer's name on them. The staff explained everything in detail and accompanied us to the room, explaining things well. At 6:00 PM, a housekeeper came to refill water and provide more snacks. They mentioned that drinks, tea, and coffee could be requested at any time, but since I didn't consume them, I didn't ask for more (which is really generous). The room is beautiful, with complete amenities, very thorough. The room is clean, with a pleasant aroma as soon as you enter the hotel, and the bathroom is extremely spacious. I spent a lot of time in the bathroom, very relaxing. The rooftop has a swimming pool and a gym available for use, covering all aspects (there seems to be a sauna too, as I saw a sign but didn't go check it out). The breakfast was abundantly orderable, with no limits and various styles. Additionally, there was a buffet line with fruit juices, milk, yogurt, bakery items, and fresh fruits. Desserts could also be ordered from the kitchen. Personally, I absolutely loved the cherry jam; it was delicious. The carrot juice was surprisingly delightful as well. Upon checking out, there was a souvenir of a small photo frame, allowing us to send a favorite picture to the hotel to be printed and framed. It was a service that continuously surprised the customers, making me think, "Huh, is there more?" I was very impressed and will definitely think of this place first when I visit Chiang Mai next time. Every staff member was smiling and greeted us every time we passed by, including front desk, security, housekeepers, and restaurant staff. Everyone provided excellent service.

    Reviewed April 28, 2025
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    Dear Khun Phathzichar, Thank you so much for your incredibly detailed and enthusiastic review. We are absolutely thrilled to hear that you were so impressed with our service and amenities from the moment you arrived. It's wonderful to know that you appreciated the personalized welcome, the thorough room explanation, the evening turndown service, and the abundance of refreshments. We're also delighted that you enjoyed the beautiful room, the spacious bathroom, the rooftop pool and gym, and the extensive breakfast offerings – especially the cherry jam and carrot juice! We're so glad you were surprised and delighted by the framing service souvenir. It's just one of the many ways we try to go above and beyond for our guests. Your kind words about our cheerful and attentive staff mean the world to us. We truly appreciate you highlighting their excellent service. Thank you again for your glowing review. We can't wait to welcome you back to Chiang Mai and our hotel! We'll be ready with m

    Responded April 30, 2025
    Cross Chiang Mai Riverside
  3. 10.0
    Exceptional
    Duong from Vietnam
    Family with young children
    Garden View Suite
    Stayed 5 nights in May 2026

    “One of the best hotels we’ve stayed at in Chiang Mai.”

    Amazing experience from check-in to check-out. Cross Chiang Mai Riverside exceeded our expectations in every way. The hotel is beautifully designed, quiet, and located right by the river which makes the atmosphere feel very special and relaxing. The staff were incredibly friendly and helpful throughout our stay. The room was spotless, the bed was super comfortable, and the breakfast quality was outstanding. Highly recommended if you want a peaceful luxury hotel in Chiang Mai away from the busy tourist areas while still being close enough to everything.

    Reviewed May 14, 2026

    Dear Duong, Greetings from Cross Chiang Mai Riverside! Thank you so much for your wonderful review and perfect scores! We are truly touched by your kind words and thrilled to hear that your stay with us exceeded your expectations in every way. It is lovely to know that you enjoyed our riverside setting, peaceful atmosphere, and beautifully designed spaces. We will be sure to pass along your warm compliments to our team — hearing that the staff were friendly and helpful throughout your stay means a great deal to us. We are also delighted that the room comfort and breakfast quality left such a positive impression! Thank you for recommending us to families looking for a peaceful luxury escape in Chiang Mai. We hope to welcome you and your family back to Cross Chiang Mai Riverside very soon! Best Regards, Cross Chiang Mai Riverside Team

    Responded May 20, 2026
    Cross Chiang Mai Riverside
  4. 10.0
    Exceptional
    전소영 from South Korea
    Group
    Garden View Suite
    Stayed 2 nights in September 2025

    “I will definitely go again!”

    This hotel was touching from the beginning to the end. As soon as we arrived by Grab, the security staff welcomed us, and the employees came out to carry our bags and were very friendly. The room was also very clean, spacious, and nice. We stayed for two nights, and they cleaned several times and were very kind. And above all... breakfast!!! The breakfast was so delicious! I want to go back just to have the breakfast! Also, in the evening, the cocktails at the bar were very tasty, and the atmosphere was wonderful. Cross Chiang Mai Riverside I highly recommend it, and if I ever visit Chiang Mai again, I will definitely come back.

    Reviewed September 09, 2025
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    Dear Valued Guest, Greetings from Cross Chiang Mai Riverside! Thank you so much for your incredible review. We’re truly touched to hear that every part of your stay — from the warm welcome at arrival to the cleanliness, friendliness, and atmosphere — left such a strong impression. We’re especially happy to hear how much you loved the breakfast! Your kind words about our team and your experience at the bar in the evening mean so much to us. It was a pleasure having you with us, and we absolutely look forward to welcoming you back to Cross Chiang Mai Riverside whenever you return to Chiang Mai! Warm regards, The Cross Chiang Mai Riverside Team

    Responded September 09, 2025
    Cross Chiang Mai Riverside
  5. 10.0
    Exceptional
    ivy from Hong Kong SAR, China
    Couple
    Garden View Suite
    Stayed 4 nights in May 2024

    “A hotel that is good in all aspects.”

    The hotel is located by the river north of the ancient city, away from the hustle and bustle of the old town, and it's not too far to drive to various attractions. The hotel decor and landscape design are very nice, full of details, and the service is thorough and attentive. The hotel restaurant, Oxygen fine dining, may not suit Chinese tastes, so if you're on a budget, it's advisable to eat something else. However, breakfast is quite good. It's very enjoyable to have breakfast outdoors when the weather is not hot. The room is spacious, but the soundproofing at the door is average, and the bedding is not very soft. The view from the floor-to-ceiling windows is quite nice.

    Reviewed May 22, 2024
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    Dear ivy, Warmest greetings from Cross Chiang Mai Riverside. Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay and appreciated our riverside location, away from the hustle and bustle of the ancient city. It’s wonderful to know that you found our hotel layout, landscape design, and service to be meticulous and full of details. We apologize if our Oxygen fine dining restaurant did not fully meet your taste preferences. We understand that culinary preferences can vary, and we appreciate your suggestion. Additionally, we regret any inconvenience caused by the sound insulation and bedding in your room. Your feedback is extremely valuable to us, and we will certainly look into these matters to enhance our guests’ comfort. Thank you once again for your review. We hope to have the pleasure of welcoming you back in the future, ensuring an even more enjoyable stay. Best regard, Mario and Cross Chiang Mai Riverside Team.

    Responded May 23, 2024
    Cross Chiang Mai Riverside
Changed to review page 1

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