This property is in high demand!
Last booked 10 hours ago | 8 travelers are looking at this property right now
"Concierge staff jack is excellent customer service and an as..."
September 5, 2016
Free Wi-Fi in all rooms!
Last booked 10 hours ago | 8 travelers are looking at this property right now
|Value for money||8.3|
|Distance to city center||2.5 km|
|Nearest airport||Chiang Mai International Airport (CNX)|
|Distance to airport||4.0 km|
"Comfortable, near shopping area."
October 13, 2018
"Breakfast was awesome!"
January 13, 2019
"7-11 nearby Massage nearby"
December 25, 2018
"Excellent location for food and shopping options."
December 30, 2018
The X2 Vibe Chiang Mai Decem Hotel is in an excellent spot from which to experience Chiang Mai and surrounding areas. Rated 4 stars, the hotel is great for experiencing a truly memorable getaway. Featuring a fitness center, a spa, a garden, and an outdoor swimming pool, it is fully equipped to make your time away as enjoyable as possible. It is near Maya Lifestyle Shopping Center, Think Park, JOJO KOBE Art Gallery, Tidtatidjai, and Suriyan Jantra. This Chiang Mai hotel has air conditioning, so your stay will be comfortable. With safety deposit boxes, a laundromat, a smoking area, as well as a convenience store, it provides various convenient features to make your stay more comfortable. It has mountain and city room views available, so you are bound to be peering out at great scenery.
The X2 Vibe Chiang Mai Decem Hotel gives you access to numerous transportation options, such as airport transfers, shuttle services, bicycle rentals, car rentals, and taxi services. There are massage facilities here, meaning that you can stay in the area and spend the day relaxing and indulging yourself at the massage place nearby. Offering guided tours, the X2 Vibe Chiang Mai Decem Hotel is the perfect place to stay to learn about the area and see everything you can while you're here. From a bar to restaurants on-site, the hotel offers an assortment of dining and snacking options. With Thai, American, and Asian restaurants nearby, you can choose the kind of cuisine you like when eating out. Have a delightful meal at Mango Tango, Pung Kang At Klang Soi Restaurant, Huen Muan Jai, T Station, Cainito Homemade Restaurant or other restaurants nearby. From dry cleaning services to laundry services, the X2 Vibe Chiang Mai Decem Hotel has a variety of useful services for you to utilize.
The X2 Vibe Chiang Mai Decem Hotel features family rooms, so your family is provided ample space to be together. Equipped with a kids club, this hotel offers parents a safe childcare option to keep their little ones happy. Check-in is offered from 02:00 PM and check-out is until 11:00 AM. There's free Wi-Fi available in all rooms, as well as Wi-Fi in common areas, so visitors won't have to worry about buying a local sim card. The X2 Vibe Chiang Mai Decem Hotel offers express and 24-hour check in and check out, allowing you to conveniently choose the service that best suits you. The front desk is open around the clock, so there is always someone around to answer any questions.
"Good staff, location close to big department store and able..."
January 9, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 2 year(s).
|Guest's age||Extra bed|
Children 2-3 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 4 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
Pleasant check-in experience”
Requested early check-in and was welcomed to check-in 2 hours early. Modern and well maintained property with nice staff. The room rate is perhaps a tad high for the Nimman area but still a pretty good value. My only complaint were some of the other guests (Mainland China) who were loud and rude (eg. shouting, smoking and spitting in public areas) but this isn't the hotel's fault. Overall, a pleasant experience.
Dear Brian, Thank you very much for taking the time to share your experience following your recent stay at the X2 Vibe Chiang Mai Decem. It was a great pleasure to learn that you had enjoyed your stay with us. Your feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We do apologize for any inconvenience caused. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the near future. Yours sincerely, Chayanisa R. General Manager
Hip, spacious and huge!”
We love the hip and funky vibes the moment we arrived at the lobby. The room is extraordinary, much like a studio apartment. Very comfortable, spacious and welcoming. Feels like a home away from home. Breakfast spread was great and the location is perfect, within a 5-min walk to the upmarket Maya mall. Will definitely stay here again when I'm back.
Superb location ”
The hotel is conveniently located near to Maya shopping centre. Excellent location for food and shopping options. It’s a pity that the hotel breakfast is the same throughout the 5 nights I stayed. They could offer greater varieties.
Stylish Hotel ”
I have enjoyed my stay at the X2 Vibe hotel. It is a very stylish hotel located in a conveinent location close to the Maya Mall but away from the heavy traffic of the Nimman area. The staff was very friendly and upgraded my room.
Good stay and convenient to Nimman area”
Hotel is clean and close to Nimman area. Very close to Maya shopping mall. The only issue is it is located on a busy main road and noise from traffic can be bad, especially loud motorcycle zooming pass. Otherwise it is a great hotel to stay in with adequate choice of breakfast. Oh, breakfast area is little small can be very crowed. I definitely will stay there again.
best in chiang mai. ”
we loved it!!! we got a free upgrade, amazing. we wanted to stay longer but the rooms where fully booked. the breakfast is a 10+! only the pool is very small and really cold because it is most of the time in the shadow.
Suitable for both leisure and business”
Very convenient location to airport and shopping areas. Room is clean and buit in a modern way. Staffs are helpful and have good attitude. I would visit this hotel again.
Dear Khun Worawit, Thank you very much for taking the time to share your experience following your recent stay at the X2 Vibe Chiang Mai Decem. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind feedback has been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests show their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, Your sincerely, Chayanisa R. General Manager
Proximity to shopping center and clean room. Staffs are attentive and friendly. Room design is cozy and modern. It was a nice stay and I would like to recommend it
Dear Khun Worawit, Thank you for a great comment and hope you enjoyed your stay at X2 Vibe Chiang Mai Decem. Certainly hope to welcome you back to our hotel in a very hear future. Your Sincerely, Chayanisa R. General Manager
Nice staff and the room cleanness ”
When we have to visit in ChiangMai, this hotel is the first choice that we selected.
Dear Khun Thitaree, Thank you very much for taking the time to share your experience following your recent stay at the X2 Vibe Chiang Mai Decem. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind words and feedback have been passed on to our fellow Team Members, who are always very pleased and motivated to hear when our guests voice their appreciation. Many thanks again for staying with us, and we hope to have the pleasure of welcoming you back in the near future, Your Sincerely, Chayanisa R. General Manager
Clean hotel with very good functionality”
The room was very spacious for three pax, we had a lot of space for luggage and the toilet is huge with a big bathtub. The sink is outside the toilet, which is very convenient for travelers like us (we traveled as a group of three friends) and we could access the sink even when one of us showered. The floor to ceiling window opened up to a beautiful silhouette of the Chiang Mai mountains, at golden hour, our room looked quite amazing. We were able to park our rented car in their carpark during our stay and it saved us a lot of trouble especially during the times it rained. The buffet spread for breakfast had enough variety and tastes pretty ok. Staff are friendly and polite. I would stay here again if I'm back in Chiang Mai.
Dear Charylne, Thank you very much for staying at X2 Vibe Chiang Mai Decem Hotel during your recent stay here in Chiang Mai and we are pleased that you have taken the time to share your experience of stay via Agoda. We are delighted to learn that you appreciated our clean rooms and the warm hospitality of our staff. You also enjoy our buffet breakfast set up suit to the guests. Also parking area for the vehicle. We shall share your kind compliments with all our team as it is always rewarding when their dedicated efforts are recognized. Once again we would like to thank you very much for your patronage and continued loyalty. Our Team are looking forward to the pleasure of welcoming you back at X2 Vibe Chiang Mai Decem Hotel again in the not too distant future. Sincerely yours, GM - Dundee
The only drawback is the roadwork close by”
We booked the room during sales period so the price is great. However, as mention in the subject, there's some roadwork which blocking the road coming from main road. I guess the taxi will find its own way to the hotel
Dear Kenneth, Thank you for staying with us in Chiang Mai while had a trip here. Sorry for the case which may effected to your comfortable due to the construction. The construction foreman has informed us that they are working as per schedule for a few months to finish this part. We do hope that after the roadwork has been done, it will suitable to in and out from this area. Thank you again for your great scores provide to us for your experience of stay. We do hope to welcome you back again in the future. Sincerely yours, GM - Dundee
Before we're going to stay at this hotel, our expectation is relaxation. We want to use the pool and fitness fully. But when we arrived, it was not impressed, the pool is small. As for the fitness, there are very few devices.
Dear Khun Suthira, Thank you for taking the time to tell us about your experience at the X2 Vibe Chiang Mai Decem. We are disappointed to hear that your experience did not meet your expectations in so many different areas. We will certainly taking up your comment for our future improvement and hope we will have a chance to welcome you back to our hotel in the future. Please accept our sincere apologies for the inconveniences which are not indicative of the usual standards at our hotel. Sincerely, Chayanisa R. General Manager
We were deeply disappointed during our stay. It's not about the facility, but the attitude of the hotel staff. We booked three Deluxe Type rooms and stayed for 1 night. One of the room was full of offensive smell. The bellboy also discovered and called a hotel staff to spray the air refreshener when he left. However, this couldn't help. The mixture of bad smell and air refreshener was pungent. Besides, the air-conditioner was very noisy when it was in use. We doubt the bad smell came from this noisy air-conditioner. Who could stay in such a noisy room which is full of offensive smell? We asked the lady in front desk if it's possible to change another room. She just asked an engineer to check the air-conditioner instead. The engineer pulled down the dust filter and washed it in the bathroom. Due to language barrier, we couldn't stop him to do so. The dust filter was full of germs and dust, how could we take shower in the bathroom tonight? We complained to the staff, we cannot accept the room with noise, offensive smell and dust. She told us there's no extra room, except Grand Suite Type room. We were informed to pay extra money for upgrading. It's ridiculous!!! It's not our fault! The staff rolled her eyes and not willing to fix the problem (We tried to find her name from badge, but it was covered by her sweater. What's the use of name badge???) Although we were upgraded to another room without paying extra money finally, we were disappointed to the staff's rudely treatment. A horrible serivce would depress the guests even the hotel have good facility or good location. It's not recommend to stay in this hotel, unless you don't care the quality of service.
Dear Ka, Thank you for taking the time to share your valuable feedback. My name is Chayanisa and I am the General Manager at X2 Vibe Chiang Mai Decem Hotel. It has come to my attention that services received during your recent stay did not meet your expectations. For this, I sincerely apologize on behalf of my team. At X2 Vibe Chiang Mai Decem, we strive to provide a superior service experience for every customers, therefore your feedback is very important to us. We are taking the appropriate measure to investigate and address various problems mentioned and prevents future occurrence. Please accept our sincere apologies for any inconveniences which are not indicative of the usual standards at our hotels. We certainly hope that we would have a second chance to welcome you back. Do not hesitate to contact me direct as below contact details and I will ensure that service provides are up to our standard. Once again truly apology on behalf of our team. Sincerely, Chayanisa R.
good location but staff is not good ”
we have booked 2 rooms and arrived late at night. the staff gave us a room which already being checked in and we can use our key to open the door. Then we went back to reception, the staff hasn’t apologized for this and changed another room but which is our friend’s room. If we are not going in group, then we will bump into a checked in room again!!!! Finally, we got our room but no apologize at all. And i won’t come back for it again.
Dear Mavis, Thank you for taking the time to tell us about your experience at the X2 Vibe Chiang Mai Decem. We are disappointed to hear that your experience did not meet your expectations in so many different areas. At X2 Vibe Chiang Mai Decem, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are taking the appropriate measures to investigate and address the various problems mentioned and prevent future occurrence. Please accept our sincere apologies for the inconveniences which are not indicative of the usual standards at our hotel. Sincerely, Chayanisa R. General Manager
Highly recommended ”
Breakfast was great with many different kinds of choice such as Chinese, Thai, western styles. I stay at one bedroom residence and the room is big and tidy. It’s highly recommended to my friend to stay.
Good but service attitude is unsatisfied”
I have stayed this hotel for two separated reservation check in, it all happened that front desk gave us wrong type of room which is not I reserved (one kind bed to twin beds, another time is my friend's room from twin beds to one king bed). All the attitude the front desk given is we are fully occupied. In fact, I arrived there before the check in time, so we left luggage at hotel to go out. When we came back, they said we have no other rooms left which I reserved!!!!! It seems this hotel is in super good biz shape and they do not care what type of room we had reserved. You may consider it before you want to book this hotel.
Been here the second time. This time with my demanding colleagues with high living standard. They seem to love it. Was really relieved. Saw Garuda Indonesia crew in the lobby this time. Guess it means something. Great location for shopping and food. Great & clean room. Friendly staff. Water wasn't hot enough tho this time. Water press is fine.
Perfect for what we needed”
It is on a main road so when you pull up you are worried. But actually you don't notice it. Luckily you are on the end of the Nimman Road, which is the slightly modern, cool area of town with amazing coffee, ice cream and chicken wings. NIMMAN was our favourite part of town. Hotel was good value, modern rooms, clean, airy with balcony. Try and get an inward facing room otherwise you overlook the road. Concierge was really friendly and helpful for food tips, help with Taxis and general chit chat. There are classier, more luxury hotels out there but as a base to explore the wider Chiang Mai area it was perfect.
Clean room and nice stay there
Dear Ching, Gong Xi Fa Chai, Thank you very much for taking the time to share your experience following your recent stay at the X2 Vibe Chiang Mai Decem. It was a great pleasure to learn that you had very much enjoyed your stay with us. Your kind feedback has been passed on to our fellow Team Members. It is an important way for us to review and improve our services, so thank you! We hope to have the pleasure of welcoming you back in the near future. Warm regards from X2 Vibe Chiang Mai Decem,
Just an FYI... As of the date of this review, there's some major construction near by as it on the border of the up and coming area of Nimmanhaemin. I didn't find it that noisy considering... well, it's a city under heavy development. It was a pleasant experience nevertheless and the staff were wonderful!
Dear Brian, Thank you very much for staying at X2 Vibe Chiang Mai Decem Hotel during your recent stay here in Chiang Mai and we are pleased that you have taken the time to share your experience of stay via Agoda. We are delighted to learn that you appreciated our warm hospitality of our staff. We shall share your kind compliments with all our team as it is always rewarding when their dedicated efforts are recognized. Sorry for the construction which may distubed you a bit and very kind of you do understand the situation. Our Team are looking forward to the pleasure of welcoming you back at X2 Vibe Chiang Mai Decem Hotel again in the not too distant future. Sincerely yours, GM - Dundee
X2 Vibe Chiang Mai Decem Hotel