"Wonderful staff and facilities."
May 3, 2017
740 meters to public transportation
Located in heart of Dubai
|Value for money||7.7|
|Distance to city center||1 km|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||6.4 km|
If what you're looking for is a conveniently located hotel in Dubai, look no further than Xclusive Casa Hotel Apartment. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Wonder Bus Tours, BurJuman, and Fitness First in Bur Dubai.
Xclusive Casa Hotel Apartment offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities, such as valet parking, safety deposit boxes, a business center, airport transfers, and shops, can be enjoyed at the hotel.
Xclusive Casa Hotel Apartment is home to 60 bedrooms, all tastefully furnished to provide comforts such as a desk, air conditioning, balcony/terrace, ironing facilities, and satellite/cable TV. Recreational facilities available at the hotel include a sauna, outdoor pool, steam room, and massage treatments. When you are looking for comfortable and convenient accommodations in Dubai, make Xclusive Casa Hotel Apartment your home away from home.
"Great housekeeping, in-house restaurant prices and menu selection"
January 14, 2019
"I had a nice stay."
January 14, 2019
"Overall for the facility is good"
December 28, 2017
"This hotel are very clean and beautiful."
November 20, 2018
"Overall the place is great."
June 7, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Xclusive Casa Hotel Apartment
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Truly your home in Dubai”
Pros: In-house restaurant with affordable rates. Some utensils are worn out and unusable. But the housekeeping department will usually replace these if requested. We need to remember that the utensils are damaged by guests, which means us. The crockery, kitchen and tableware is sparkling. This indicates that the hotel is committed to high standards. You may choose this hotel over others because its apartments are 1 bedroom suite and above..
This hotel are very clean and beautiful. Accessible in the metro and mall. The staff are extremely professional and accommodating specially Mr. Roumel and the Indian lady in reception. They are very helpful and friendly. We felt like we were just at home.
Pros: All the staff members (whom we met) were very polite and helpful. They have very good parking on their own. Daily housekeeping, which is really appreciable. Location is a plus, as everything can be easily accessed. Cons: There were one, two cockroaches here and there. Construction was ongoing for the nearby building, which disturbed our sleep. Balcony and furnitures in the balcony shall be cleaned before handing over the room to the guest.
Walking distance to Burjuman mall, although the hotel is not on a main road, this is however a good thing due to it being quiet. There is construction nearby causing some noise, but that should be temporary. Wonderful staff and facilities. Have become a regular here as it is a great place to stay in the Burjuman area.
Our room had full kitchenette, bath tub, and washer/dryer. These things make travel more convenient and are difficult to find in this price range. The rooms are excellent. There was construction noise nearby weekdays, but not the fault of the hotel. It is 5 to 10 minutes walking distance to a major grocery store, Burjuman Mall, and the Burjuman Metro station.
i was upgraded to Royal Ascot Apartments”
i arrived at ascot hotel apartments to find they had no booking. after a wait - they 'upgraded' me to the royal ascot hotel apartments. they provided transport to take me there. there was a 1 hour delay in checking in at the royal but was given a free lunch. well done!!! the suite i waited for was very well designed and laid out. full marks again! the royal aha is close to metro so easy for access. breakfast was ok ... nothing special, but all in all an enjoyable stay. full marks to the manager and staff.
The view from the front side is really good and the rooms are pretty comfortable. ”
It is nearby to Al Fahidi metro statn and Burjuman too. The hospitality is OK not so good. They will only be polite and kind to you only if you book them from there and pay them their booking amount which is more than the hotel booking sites. If you are an online customer their attitude and hospitality towards you is really very different. Specially the reception ppl. Instead of booking this try some other hotels near to metro statn or main road because the rates there of all the hotels are almost the same.
The staff at the reception was not reluctant on not providing room earlier saying will provide in other property
Value for money”
Great housekeeping, in-house restaurant prices and menu selection
J from Pakistan”
clean hotel and wonderful staff.
all good except wifi”
their service is very poor, you ask for something.....yes you ask for it again multiple times till they bring it to you. wifi is weak, no strong signal and had a problem with the router in my room, their solution was to connect to a different room which had almost 6 members in it. overall the place is great.
Nice place overral”
1 - drain overflowed in bathroom, staff took too long to respond 2 - was called several times over an hour before checkout and felt rushed to leave 3 - cookware was unsatisfactory 4 - construction at adjacent lot starting at 6am very loud noise on weekdays
Coming back again!!!”
The hotel in general is located within the city and very accessible to all sorts of transportation. The hotel staffs are very friendly, competent and well mannered. the rooms are well maintained and as shown in this booking website the photos are the exact amenities and facilities written. I would love to come back again and recommend to my colleagues and friends.
Nice little hotel but not without problems”
We had a few problems such as non-working aircon in one room and no water in another but they transfered us to a different room every time.. They need to sort out their maintenance, otherwise very good value for money - newly renovated one & two bedrooms for the price of a studio! Tastefully decorated, as well..
I wasn't sure of what to expect when we made the booking because I assumed some hotels advertise what they don't offer on booking sites. We got to the hotel and it felt like I'd been there before because what you see when making your booking is what you get. Our first night didn't go so well. We checked in late at night only to find the two bed apartment we booked wouldn't be available till the next day. They offered us the choice of one bed apart or two one bed apartment for the night though. Our apartment became available the next day and I must say a very nice apartment. Nice apartment/ hotel with all the basic stuff that a family travelling with kids will need. We'll definitely stay in this hotel again when next we visit Dubai, it ticked all the right boxes and we'll recommend it.
Nice hotel apartments”
Stayed here a few times, apartment is nice and breakfast is good. Gym is somehwat small, and pool is on roof. Enjoy staying here however this time got bitten by bed bugs, was assured it was one off.
good location friendly staff”
we stayed at this hotel because of promotion offered by agoda, which made everything so nice and beautiful. we had a bed room suite and stayed for 2 days. the location was good, close to bur juman mall and the metro station within walking distance. The staff were nice and friendly, also professional, they are happy to assist you for pick and drop services and arrange travel packages if u require. A Sri Lankan staff made our stay just as warm as his smile：） only thing bad was that the tap water was not hot enough as we exprected on the second day, but still ok to take a shower.
Good location, hotel staff were helpful”
the overall experience was good. helpful staff, car parking provided. spacious rooms. kitchen was well equipped. had a few hiccups with the tv (remote was not working properly) breakfast buffet cud have had more options catering to international guests. pillows were sagging and had to be changed. no in-room slippers provided for the room despite repeated requests
The cleanliness is on the down side, the room and hall had filthy and dirty carpets and the couch was old and stained, the tiles on the floor were chipped in most of the places and there is a odur in the lobby of the flat as soon as u step outside the lift. The price is reasonable however not recommended to stay as the place needs new furnishings , rugs and floor tiles
The kitchen cabinets was full of small small cockroaches ”
I don’t understand why the receptionist hast to call me when am sleeping at 10pm the same day I checked in to ask me when am checking out and call very early in the morning asking when am checking out again In all a total of 4calls asking when am checking out They really destroyed my sleep and when I complained he said was a company policy Company policy to distract your guests with unnecessary calls I will never recommend anyone to such a place Kitchen cabinets full of cockroaches 😢
Dear Guest, Greetings from Xclusive Group Of Hotels!!! Thank you for sharing your experience from your recent stay at the Xclusive Casa Hotel Apartments. Our hotel aims to provide a truly unique experience. Please accept our sincere apologies for the inconvenience caused to you during your stay. We assure you that it will not be repeated in the future. We believe we are the best hotel apartments in Dubai and your feedback means a world to us. Once again I would like to thank you for taking the time out to post your review and we look forward to welcoming you back to our hotel in the future. Thanks & Regards, Richa Bali & Xclusive Team.