Very good 7.3
Based on 59 reviews

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About this property

Description

If what you're looking for is a conveniently located hotel in Dubai, look no further than Xclusive Casa Hotel Apartment. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Wonder Bus Tours, BurJuman, and Fitness First in Bur Dubai.

Xclusive Casa Hotel Apartment offers impeccable service and all the essential amenities to invigorate travelers. A selection of top-class facilities, such as valet parking, safety deposit boxes, a business center, airport transfers, and shops, can be enjoyed at the hotel.

Xclusive Casa Hotel Apartment is home to 60 bedrooms, all tastefully furnished to provide comforts such as a desk, air conditioning, balcony/terrace, ironing facilities, and satellite/cable TV. Recreational facilities available at the hotel include a sauna, outdoor pool, steam room, and massage treatments. When you are looking for comfortable and convenient accommodations in Dubai, make Xclusive Casa Hotel Apartment your home away from home.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • Hindi
  • Nepali
  • Russian
  • Tamil
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 75 AED
Breakfast Charge (when not included in room rate): 35 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 7 km
Internet Usage Fee: 20 AED
Non-Smoking Rooms / Floors: Yes
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 60
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2007
Year Hotel Last Renovated: 2013
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Verified traveler reviews

Filter by traveler type
Very good



based on 59 reviews
  • Cleanliness 7.2
  • Facilities 6.0
  • Location 7.9
  • Room Comfort/Standard 7.7
  • Service 7.1
  • Value for money 7.7
  • Food/Dining 6.5
Sort by

Bambang from Indonesia
Family with older children
Executive 2 Bedroom Apartment
Stayed 2 nights in March 2016
quite clean
It's a quite clean hotel
Reviewed September 23, 2016

Ahmed from United Arab Emirates
Couple
1 Bedroom Executive Apartment
Stayed 2 nights in July 2016
Nice place
Awesome tv functions
Reviewed July 13, 2016

Hassan from Pakistan
Couple
1 Bedroom Executive Apartment
Stayed 1 night in June 2016
Nice and Clean
Nice hotel for short stay or long. Close to metro. Staff also friendly and helpful.
Reviewed June 19, 2016

rod from United States
Couple
Deluxe One-Bedroom Apartment
Stayed 1 night in June 2016
Nice place overral
1 - drain overflowed in bathroom, staff took too long to respond 2 - was called several times over an hour before checkout and felt rushed to leave 3 - cookware was unsatisfactory 4 - construction at adjacent lot starting at 6am very loud noise on weekdays
Reviewed June 13, 2016

Ahmed from United Arab Emirates
Couple
1 Bedroom Executive Apartment
Stayed 1 night in June 2016
Comfortable place
Very comfortable place,the sizes and functions of the tv was awesome,the shower head was super
Reviewed June 05, 2016

RONALD from Saudi Arabia
Business traveler
1 Bedroom Deluxe Apartment
Stayed 5 nights in April 2016
Coming back again!!!
The hotel in general is located within the city and very accessible to all sorts of transportation. The hotel staffs are very friendly, competent and well mannered. the rooms are well maintained and as shown in this booking website the photos are the exact amenities and facilities written. I would love to come back again and recommend to my colleagues and friends.
Reviewed April 15, 2016

Putra from Malaysia
Group
Executive 2 Bedroom Apartment
Stayed 1 night in March 2016
Perfect for group
Great room for groups and location too not bad
Reviewed March 15, 2016

Aneek from Pakistan
Family with older children
Executive 2 Bedroom Apartment
Stayed 5 nights in November 2015
Enjoy staying here
Location, Rooms, Staff
Great Experience
Reviewed December 01, 2015

Aneek from Pakistan
Business traveler
1 Bedroom Executive Apartment
Stayed 4 nights in October 2015
Neat and Clean rooms, Great staff to deal
Rooms, staff
It was a great experience as a business traveler. Staff was really good and rooms were big and newly developed. Location is far if you are using Metro. 1.1 KM away from nearest Metro.
Reviewed October 28, 2015

Huzaifah from South Africa
Family with young children
2 Bedroom Deluxe Apartment
Stayed 2 nights in October 2015
Disappointing
The location of this hotel is good as it is quite close to burjuman centre and metro. There is a supermarket nearby (spinneys) and a Families store a block away.
We usually stay at xclusive hotel apartments (their original hotel) but this time we opted to stay at casa. Unfortunately it didn't live up to our expectations. Service was quite bad from grumpy unhelpful staff at front desk to lazy housekeeping. Towels are treated as a luxury rather than a necessity and you have to beg to get the right number of towels in your room. The showers are badly designed so the bathrooms are usually flooded after a shower. In one of our bathrooms the glass panel on the bath tub kept swinging inwards. We had maintenance come in to fix it. They left the bathroom in a filthy state. When we called housekeeping they refused to clean the mess saying that they only clean bathrooms once a day. When we told him it wasn't our mess..he took the hand towel from our bathroom and wiped the bath tub and floor. He refused to replace the hand towel stating that fresh towels are available in the morn only. The kitchen had a foul smell of clogged drain most of the time. Don't expect your dishes to be washed while you are there either. They 'kindly' left a sponge for me on the first day next to my used dishes. Overall the staff are not interested in keeping the residents happy. We did encounter a friendly member of staff in the restaurant and Bala the manager welcomed us well. I don't think I'd stay at Casa again. Although everything looks very nice the bathrooms are badly designed and the staff are just not happy to help.
Reviewed October 15, 2015



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