Xiamen Smart Hero Club
Xiamen Smart Hero Club
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9.2
Exceptional

"Friendly and helpful staff."

Alfred

|

June 25, 2016

Boutique - Guestroom Xiamen Smart Hero Club
Boutique - Guestroom
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Interior view Xiamen Smart Hero Club
Interior view
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Interior view Xiamen Smart Hero Club
Interior view
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Swimming pool Xiamen Smart Hero Club
Swimming pool
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See map Xiamen Smart Hero Club
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Excellent
Location
8.8
See all 6 photos Xiamen Smart Hero Club
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Xiamen Smart Hero Club

Excellent location
- 40 meters from city center
- What's nearby?
Excellent
From 82 reviewsSee what guests said
8.2
/
10
Exceptional room comfort and quality
9.0
Value for money8.0
Distance to city center0km
Location rating8.8
Nearest airportXiamen Gaoqi International Airport (XMN) - China
Distance to airport4.5 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

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9.0
Excellent
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Garden View Suite
Garden View Suite
...
  • Room size: 90 m²/969 ft²
  • Garden view
  • 1 king bed
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Star Room
Star Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 2 single beds
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Garden View
Garden View
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
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Boutique
Boutique
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed or 2 single beds
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Luxury Suite - Garden View
Luxury Suite - Garden View
...
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    Deluxe Room
    Deluxe Room
    ...
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      More about Xiamen Smart Hero Club

      More about Xiamen Smart Hero Club

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (82)Booking.com Reviews (10)
      8.2
      /
      10
      Cleanliness8.6
      Facilities7.4
      Location8.8
      Room comfort and quality9.0
      Service8.0
      Value for money8.0
      Provided by verified guests of Agoda
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      All guests (82)
      All room types

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      Showing 62 verified guest comments
      1234
      7.2
      Very good
      Joseph from Singapore
      Solo traveler
      Boutique
      Stayed 1 night in April 2018
      good location n pleasant stay”
      overall a very worthy stay though breakfast was limited in choice. excellent bathroom
      Reviewed April 21, 2018
      8.8
      Excellent
      Kit from Singapore
      Couple
      Boutique
      Stayed 3 nights in October 2017
      Good location and staff are friendly, worth staying.”
      Staff don’t speak English, this could be a problem for those who don’t understand Mandarin.
      Reviewed October 25, 2017
      9.2
      Exceptional
      Jason from Australia
      Solo traveler
      Boutique
      Stayed 2 nights in September 2017
      Exceptional”
      Expect basic english and no gym and no deck chairs for sun bath next to beautiful pool.
      Reviewed September 25, 2017
      9.2
      Exceptional
      Vincent from Philippines
      Business traveler
      Boutique
      Stayed 1 night in March 2017
      Exceptional”
      Very near SM mall.
      Reviewed August 09, 2017
      9.6
      Exceptional
      Ng from Singapore
      Group
      Boutique
      Stayed 3 nights in May 2017
      Excellent staff service”
      We were given a free upgrade to the luxury room when we checked in. I've met the most helpful and thoughtful staff from this hotel. Thumbs up to their service.
      Reviewed May 17, 2017
      7.2
      Very good
      Bernd from Germany
      Business traveler
      Boutique
      Stayed 2 nights in August 2016
      Nice Hotel in a good area, but english is not their strength”
      Teh Hotel is ins good an nice area, close to a mall and with a lovely club arround. The issue is a bit that nobody speaks english at all, so check in and out is just oossible with google translate.
      Reviewed October 26, 2016
      9.2
      Exceptional
      Alfred from Germany
      Couple
      Boutique
      Stayed 1 night in June 2016
      Perfect beside the not opened swimming pool”
      One of the nicest hotels I ever stayed in China (after 16 years of traveling here) Central located but not noisy due to the huge area this Bali style resort offers luxury atmosphere and cozy feeling during the whole stay. Luxury rooms with big bathroom, electric remote controlled curtains, Bose sound system, sky planets projector, coffee capsule machine and so on. Nice decorated outside with a lot of expensive art parts. Friendly and helpful staff. Nice breakfast, half buffet style half set style. A lot of luxury restaurants in the area around the pool. Only minus was that this lovely swimming pool was and will not be usable for the whole year 2016. Perhaps even longer, because the excuse was "construction work" which was not visible. Perhaps only an excuse not to maintain the pool. Otherwise it would have been absolutely perfect.
      Reviewed June 25, 2016
      9.0
      Exceptional
      Gordon from Hong Kong
      Solo traveler
      Boutique
      Stayed 2 nights in April 2015
      Good facilities but no air conditioning”
      Facilities, location, style
      The hotel is good in terms of design and facilities. All the facilities are of top quality and the design is very unique and artistic. The service is good with help from the staff. However, the wifi did not work in the room and they did not turn on the air conditioner in the lobby. This made me furious all the time when I came back to the hotel.
      Reviewed April 08, 2015
      9.0
      Exceptional
      JEK from Malaysia
      Solo traveler
      Boutique
      Stayed 2 nights in November 2014
      Goid Location Fantastic Food ”
      Superb Food, Good Privacy. Interesting Decoration.
      Was there for 5 super quiet and confortalbe nights. The food at both the Tapanyaki Restaurant and the Chinese restaurant are very was very tasty and well cooked. The interior decoration is very unique and interesting.
      Reviewed November 18, 2014
      8.0
      Excellent
      Lovell from Philippines
      Business traveler
      Star Room
      Stayed 10 nights in October 2014
      Spacious rooms in a good area”
      Location, spacious rooms, cleaned everyday, thoughtful service
      I have stayed in this hotel for years. Relaxing ambience and limited rooms make it cozy and like home. Fascinating decors as well. It is difficult if you do not speak any Chinese which I do not but a few of the staff can speak and the old manager Lizzie always helped me as with the new manager Mary. Otherwise I just try to speak a little. I appreciate the fact that they take notice of what you need. For example, they know that I like their cookies so they send some in my room almost everyday. Room is arranged/ cleaned everyday with the complimentary water and fruits always restocked. For coffee lovers, there is the nespresso. Breakfast is mainly Chinese. They have offered more selections for breakfast now, still mainly Chinese and you get a dimsum basket with different treats everyday including a sweet. They also know that I hurry in the morning so they serve fast. Hotel is just beside SM lifestyle which is connected to the older SM which offers a host of shopping options and food. Restaurants in the hotel are very good, there are Japanese, Cantonese, Sichuan, etc.
      Reviewed October 31, 2014
      8.7
      Excellent
      junyoung from South Korea
      Group
      Boutique
      Stayed 2 nights in October 2013
      good stay, nice environment with bali style”
      good location, near big mall, easy to acess tourist spots
      only one thing disappointed with that i couldn't use terrific swimming pool. that was my main reason choose this hotel. since 1/10/2013 swimming pool closed, and i didn't notice that i was not able to use it. please check the dates with it. except that everyting was awesome. reasonable price, good location, bali style hotel.
      Reviewed December 28, 2013
      6.7
      Good
      Sung from South Korea
      Family with young children
      Boutique
      Stayed 2 nights in July 2013
      nice & clean”
      It's first impression is clean & cozy for family with young children. Moreover It is large swimming pool.
      comfortable but it's breakfast needed to be developed
      Reviewed November 21, 2013
      6.0
      Joji from Japan
      Business traveler
      Boutique
      Stayed 1 night in October 2013
      Interesting hotel”
      location, design, room
      An interesting experience, especially since I was only looking for a place to stay for the night. The design is fun and the rooms are large. Very poor breakfast though. Overall nice hotel.
      Reviewed November 06, 2013
      7.7
      Very good
      hong from Taiwan
      Business traveler
      Boutique
      Stayed 1 night in July 2013
      A good place, but the design is too China”
      Good environment
      A good place to stay, but a little far away from the airport. Their service is so so. Breakfast is terrible.
      Reviewed October 28, 2013
      8.3
      Excellent
      Guy from Belgium
      Couple
      Boutique
      Stayed 1 night in April 2013
      Nice hotel with very good sichuan restaurant”
      Room, restaurant and atmosphere
      Very nice hotel with a little Thailand atmosphere. They have nice garden with swimming pool and very good sichuan restaurant. English level of the staff is very low and location is little far away from the most important attractions. But just to relax, it's a nice hotel for very good price
      Reviewed August 06, 2013
      6.7
      Good
      Joey from Taiwan
      Couple
      Boutique
      Stayed 2 nights in July 2013
      nice decoration but worst service”
      nice art decoration, beautiful swimming pool
      The hotel has very good design, full of the clone art decoration in the hotel, It brings a very comfortable environment when stayed in the hotel. But the service is not very professional, hope the administrator can solve this.
      Reviewed August 05, 2013
      8.7
      Excellent
      li from China
      Solo traveler
      Boutique
      Stayed 1 night in July 2013
      cheap price at great value”
      swimming pool, gym, nice room
      I'll definitely go back for the swimming pool. I had a 20sm balcony in my room. been enjoyable.
      Reviewed July 26, 2013
      6.3
      Good
      Emilio from Italy
      Business traveler
      Boutique
      Stayed 2 nights in July 2013
      VERY NICE HOTEL, POOR SERVICE”
      SWIMMING POOL, DESIGN, ROOMS
      THE STAY WAS VERY NICE, ONE OF THE BEST SWIMMING POOLS IN ALL CHINA, I THINK. I WAS ON BUSINESS TRIP BUT I COULD ENJOY ANYWAY SOME RELAXING MOMENT. BUT THE SERVICE IS FAR FROM BEING ACCEPTABLE. BREAKFAST IS "AIRLINE STYLE". I AM NOT KIDDING. THIS WAS THE MAJOR NEGATIVE NOTE. THE STAFF IS ALSO NOT SKILLED ENOUGH TO DEAL WITH FOREIGNERS. PITY. PERHAPS, AFTER COMPLAINING, THEY GAVE ME THE OPPORTUNITY TO PRE-ORDER BREAKFAST THE NIGHT BEFORE WITH ITEMS I LIKED. THIS WAS A GOOD NEWS.
      Reviewed July 22, 2013
      5.7
      Anita from Hong Kong
      Solo traveler
      Boutique
      Stayed 2 nights in June 2013
      Xiamen is more relax comparing with other cites ”
      it is quiet in the room, bed is comfortable and bathroom is big
      Since it is a club, many non hotel guests walking in and out the hotel. The staffs are friendly but yet professionally trained. For breakfast, can choose either western or chinese; basically can skip. Difficult for getting taxi as the entrance is away from gate.
      Reviewed July 02, 2013
      9.0
      Exceptional
      Wirach from Thailand
      Business traveler
      Boutique
      Stayed 2 nights in April 2013
      Good Hotel ”
      Good Service with Clean Room
      Reviewed May 12, 2013
      1234
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      Xiamen Smart Hero Club
      |Excellent 8.2
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      • Excellent location
      • Hai Cang Bridge
      • Songbai Coach Station is within 1.17 km