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Xian Helen Apartment

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Very good
Based on 15 reviewsSee what guests said
7.9
Xian Helen Apartment
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Bell Tower - 2.6 km from property
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8.1 Excellent location
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8.1Location
  • 1.1 kilometers to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Standard Apartment
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  • 28 m²/301 ft²
  • 1 double bed
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Studio Apartment
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  • 25 m²/269 ft²
  • 1 double bed
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King Bed
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  • City view
  • 15 m²/161 ft²
  • 1 king bed
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One-Bedroom Apartment
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  • 20 m²/215 ft²
  • 1 single bed
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One-Bedroom Apartment
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  • 28 m²/301 ft²
  • 1 single bed and 1 king bed
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Twin Bed
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  • City view
  • 15 m²/161 ft²
  • 2 single beds
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One-Bedroom Apartment
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  • 35 m²/377 ft²
  • 2 single beds
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2 Bedroom Suite
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  • 50 m²/538 ft²
  • 2 bedrooms
  • 1 semi double bed and 2 kin...
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Verified guest reviews

Agoda Reviews (15)
Filter by guest type:
Cleanliness7.6
Facilities7.8
Location8.1
Room comfort and quality6.3
Service9.2
Value for money8.5
Provided by verified guests of Agoda
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Showing 15 verified guest comments
12
7.2
Pamela from Argentina
Couple
Studio Apartment
Stayed 4 nights in September 2017
Good location and quiet place
The hotel is Ok. Leo the owner is very attentive and helpful. You can walk from the hotel to the downtown. It´s 2km away. The facilities are a little bit old so the toilet smelled bad a few times. The bed is very confortable and a quien building. You will have a good rest there.
Reviewed September 12, 2017
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7.6
Olivia from South Korea
Couple
Studio Apartment
Stayed 4 nights in April 2017
Very good
This place was hard to find. You would need to call them to have them direct you to the right place. Felt like they could do a better job in giving instructions to find the place upon booking, but they never engaged me at all. If I didn't have a china SIM card, to be honest, I'm pretty sure I would never be able to find this place because I can't call them. It's near a bus stop, but not walking distance to the train line (about 1.5 - 2km). The previous reviews seem that this is a really good place, but our stay was just alright. Place was quite dusty, but we dealt with it because we just needed a place to stay at night after our sightseeing. Wifi was great though!
Reviewed May 28, 2017
1 traveler found this review helpful. Did you?|
10.0
Kayleigh from United Kingdom
Couple
Studio Apartment
Stayed 2 nights in January 2017
Excellent value for money!
Booked 2 nights here and ended up staying 5 nights. The owner is lovely and really went out of his way to help us, he also did our laundry for free too! The room was spacious, clean and so warm and cosy considering it was -4 outside! The location is great, close to shops and restaurants and right opposite a bus stop. We had trouble finding the property as there are no signs in English, a security guard from the area luckily showed us which building it was and the reception is on the 9th floor (room number 0912) We thoroughly enjoyed our stay and would definitely recommend it to others coming to Xi'an!
Reviewed February 02, 2017
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8.8
yulia from Israel
Group
Studio Apartment
Stayed 1 night in June 2016
shared bathroom
shared bathroom for number of rooms
Reviewed June 26, 2016
1 traveler found this review helpful. Did you?|
9.2
Florian from Germany
Couple
King Bed
Stayed 1 night in March 2016
good
Friendly owner, clean and 20 minutes walk into the city
Reviewed March 18, 2016
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6.3
Kayla from South Korea
Couple
King Bed
Stayed 2 nights in March 2016
Helpful neighbor, scary neighbors
Very helpful owner, room was clean, nearby to stuff
We were picked up at the hotel by taxi we requested from the owner and he was very prompt. Neighbors drank and were very loud all night. Firecrackers went off in the middle of night scaring us to death. Puke was all over the floor of the only bathroom we had to use. Felt unsafe. Left in the middle of our reservation.
Reviewed March 17, 2016
1 traveler found this review helpful. Did you?|
10.0
ophelia from Malaysia
Solo traveler
King Bed
Stayed 2 nights in March 2016
EXCELLENT SERVICE, TIDY ROOMS, TOPNOTCH PRICING!!!
The owner was wonderfully helpful and nice! They have various room sizes so get one that fits your requirements. If you've trouble locating the place first time, I suggest you take a taxi, call the owner and let him direct the cabbie. After that, there's public transportation, food outlets, hawker food, 24-hr minimarts right below the apartment. THANK YOU!
Reviewed March 17, 2016
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9.3
Ockert from Canada
Solo traveler
Twin Bed
Stayed 1 night in November 2015
Great for a budget stay
Price, Location in city, temperature in room
This hotel is located inside a normal apartment and can be a little challenging to find (No signs on any of the outside buildings). The location is great and there are many bus stops right outside the hotel that can take you anywhere you want to be in Xi'an. The room was comfortable, nice and clean and the landlord was very gracious, helpful and hospitable and speaks a little English. It was a great stay for the price I paid and will support them again in the future.
Reviewed November 27, 2015
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7.7
Kam from United Kingdom
Couple
King Bed
Stayed 2 nights in July 2015
Value for money and a very nice owner
Helpfulness and kindliness of staff, free laundry service and value for money
Great place if you are on a budget and not overly fussy, especially about sharing a bathroom with others. The owner (gentleman) spoke broken English but good enough to get by with a basic conversation. Was extremely helpful when a tour had been booked and the driver didn't contact us about a pick up time/location etc. It was quite hard to find but asking around several times worked out eventually (we decided to walk instead of taking a taxi that would overcharge us). Free washing and drying of laundry was definitely a bonus!
Reviewed August 09, 2015
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7.7
SIRIYA from Thailand
Family with teens
Twin Bed
Stayed 2 nights in July 2015
All good
Best Servise
Reviewed July 19, 2015
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12
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Xian Helen Apartment
|Very good 7.9
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