Xian Huaqing Aegean International Hot Spring Resort & Spa

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Very good
From 49 reviewsSee what guests said
7.3
Xian Huaqing Aegean International Hot Spring Resort & Spa
Xian Huaqing Aegean International Hot Spring Resort & Spa
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Interior view Xian Huaqing Aegean International Hot Spring Resort & Spa
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Location
Very good
7.9
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Removed from saved list
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
Club Deluxe
Club Deluxe
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  • 76 m²/818 ft²
  • Non-smoking
  • 1 king bed
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Deluxe with backyard
Deluxe with backyard
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  • Park view
  • 30 m²/323 ft²
  • 1 king bed or 2 single beds
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Deluxe Standard Room
Deluxe Standard Room
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  • City view
  • 45 m²/484 ft²
  • 2 single beds or 1 double b...
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Family Suite
Family Suite
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  • City view
  • 70 m²/753 ft²
  • 1 single bed and 1 super ki...
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Standard
Standard
...
  • 22 m²/237 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
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Real reviews from real guests

Agoda Reviews (49)Booking.com Reviews (91)
7.3
Very good
Filter by guest type:
Cleanliness7.3
Facilities7.8
Location7.9
Room comfort and quality7.3
Service6.9
Value for money6.9
Provided by verified guests of Agoda
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Room type
Deluxe Standard Room
Standard
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Showing 39 verified guest comments
1234
4.8
andrias from Russia
Couple
Standard
Stayed 2 nights in December 2017
disappointing!”
The hotel boasts international standards for a dilapidated room that had wall paper peeling with a carpet so old, that even my grandma would chuck without thinking twice! we had initially requested for a room with a bathtub and large bed which we didn't get either! poor customer service! horrible terrible place!
Reviewed December 30, 2017
8.4
Xiong from United States
Group
Deluxe Standard Room
Stayed 1 night in November 2017
Excellent”
Many different hot spring choices
Reviewed November 23, 2017
10.0
Linda from United States
Solo traveler
Standard
Stayed 3 nights in September 2017
Excellent landscaping; excellent ambience; excellent service! ”
A wonderful experience and great value for the money!
Reviewed September 12, 2017
7.2
Cynthia from United States
Solo traveler
Standard
Stayed 2 nights in August 2017
Hot Springs Center and Massage Were the Draw for Me”
Xian Huaqing Aegean International Hot Spring Resort offers a hot springs experience -- The hot springs center seems to be separate from the hotel however. At the hotel some staff are English-speaking; at the spa not so much. Everyone is professional and welcoming but as at any resort there is some pressure to buy/pay for extra amenities...I wanted a foot massage at 125 Yuan as listed on the menu but the manager of the spa refused to give it to me and kept pointing to a 268 muscle and tendon relaxer option...I finally conceded and paid the higher price. Breakfast was not included and all meals are rather expensive...there is a Western and Chinese restaurant (Pizza and rice and chicken dish were 148 yuan) but there is also the Pomegranate Hot Pot buffet -- 98/person...not particularly cheap -- but these are the only choices at the resort...there was not a working refrigerator or a microwave and there was no store for snacks on the grounds....nor was there any complimentary coffee in the rooms...only 2 packets of tea...the taxi from the hotel to the XIan Bei Railway station -- a smooth 25 minute ride -- charged us 150 yuan...everyone seemed to have their hands in the cookie jar....(our metered taxi from xian central to resort was only 100 yuan). I enjoyed the experience at the hot springs and the room was comfortable; the pressure to spend money and the lack of options for food were a little offputting.
Reviewed August 13, 2017
5.2
Mal from Australia
Family with teens
Standard
Stayed 1 night in June 2017
Hard to rate”
Where do I start? Outside of the hotel is lovely but the lower priced rooms were of a very poor standard compared to others we have stayed in around the same price. Frustrating that no staff had any english and rooms had no guide to where to find the 3 restaurants and spa facility. The hallway carpet was disgusting and chipped paintwork gave it a shabby, dishevilled look. On the bright side the beds were comfortable and the spa, at a cost of 118rmb, was very good and worth the cost with multiple pools with various features like a whirlpool, a aloe vera one, ginseng etc. Once again it was let down by no guide at all to what was available and we only stumbled on the free tea and nibbles room and the warm rock slab room. Note it is a 70rmb fare using uber to the terracotta warriors.
Reviewed June 09, 2017
5.6
Ng from Singapore
Solo traveler
Standard
Stayed 1 night in May 2017
Reason to stay here because of the hotspring facility”
The service from counter is not fantastic. I requested during booking for a queen bed since I am a single person. But when I checked into the room then I know that a twin room was provided. I called up the counter service to change and was told I booked a standard room, so it is twin. Either the details to be corrected in Agoda or from the hotel. It is rather ridiculous that a single person would choose to sleep in twin. She keeps insisting no more available queen room until I said I want to speak to her manager. At the end, she said there is a cancelled booking. I have to walk back to reception (different building) to collect the change in room keys. If a good service provider would bring the change of keys to the present room for me to exchange rather than telling the customer to go back reception. At the reception, I asked why no buggy service to send me to my room building. Then she offered to call for the service for me. If not for the special price for hotel guest to the hotspring, I would not have stayed in such a bad service hotel.
Reviewed May 16, 2017
10.0
Michelle from United Kingdom
Couple
Deluxe Standard Room
Stayed 2 nights in October 2016
Great hotel”
Loved the hot springs and while the hotel does not have many English speaking staff / they went far to make our stay comfortable.
Reviewed November 02, 2016
10.0
JEEHUN from South Korea
Solo traveler
Standard
Stayed 1 night in May 2016
very kind staff”
very clean n kind staff recommend it!
Reviewed September 29, 2016
9.7
Janita from Canada
Group
Deluxe Standard Room
Stayed 1 night in May 2015
Fantastic experience!”
food, price, and quality
Although the staff sometimes struggled with English they were more then willing to help. This hotel is about an hour outside the city but close to the terracotta warriors. It has fantastic views, comfort, and food. The breakfast in the morning was all you can eat and included western and Chinese selections. We enjoyed all you can eat hot pot (huoguo) for cheap and close to the hotel (literally right outside). The hotel has a hot spring that unfortunately we could not visit due to our time constraints.
Reviewed May 27, 2015
9.3
Yuhui from Malaysia
Solo traveler
Standard
Stayed 1 night in November 2014
Aegean Xian”
Cleanliness of the room, the chinese restaurant and the decor
Read mixed review about the hotel, but my stay ended up to be a great experience. I was lucky to be upgraded to the new wing. Everything in the room was sparkling new, there were even choices of lights for the bathroom, spa soft or spa normal. The service was at best efficient, though at times could be curt. I would still go back to this hotel for other great points that it has.
Reviewed November 27, 2014
1234
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