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Pros: Comfortable bed, decent location, ice coffee in the morning, hot shower, friendly staff who do their best to help wherever possible. Cons: Very small room (no space for bags), free breakfast was non-existent on the 28th and 29th because of a public holiday on the 30th (logic?). tried to charge more for the night of the 28th because of this. We settled on the normal rate (but still no breakfast) so value was poor overall.

The hotel was not worth what we spend on. By foot it took us around 30-40 minutes to the backpackers centre ("sailing club"). We found dirty underwear next to the TV, and in the morning the elevator didn't work so we had to walk down 4 stories. Other than that, the room wasn't as the pictures on the website were. We were glad to move out from there...We suggest you do the same

This review is a little belated, but I still wanted to make it as the family who run this place are absolutely lovely! We stayed here over Vietnamese New Year and they were so welcoming and hospitable, inviting us for drink and food and a nice conversation. Its clean, has AirCon, and is not far from the beach at all! Thank you so much to Tinh & your father & the rest of the family

this will be our hotel in nha trang from now on! this is a bit far from popular attractions, like sailing and louisiane. but its very nice quite and quaint. close to the central market and walking distance to cheap eats. staff were very friendly and all the taxis knew where the hotel is. when booking, make sure you ask for a room with a window otherwise you can easily sleep till noon in the dark comfortable rooms. the beds are extremely comfortable and our sheets and towels were changed every day.

Michelia's staff really takes service to heart; they take initiatives to make sure we felt valued and welcome. For example, we realized that the room we booked did not have the full ocean view we wanted, they patiently showed us different rooms so that we could decide which one to move to. Also, they helped us book tours and train tickets. Great service even took place in the restaurant; when my girlfriend had trouble carrying her bowl of pho to our table, a chef went out of his way to carry it to the table for her without her asking. These are just some examples of great service we received. Everywhere we went on premise, a staff person would come to assist us, whether at the private beach or the swimming pool. One time my door card didn't work, the housekeeper next door came to assist! She called the front desk for me so that I didn't have to run back down to the front desk. Can you expect this level of service from other 4-star hotels? We were really impressed.

lift was in good working condition compared to some others that we stayed at the receptionist was very kind to hold onto our luggage during the day we greatly enjoyed our stay with them as well as this, the hotel was in the centre of the main nha trang tourist area surrounded by bars, pubs, restaurants, street stores and even a place to rent motorbikes from the beach was in sight from the top floor great hotel overall

this hotel is pretty new and we can recommend it highly. the room and bathroom are roomy and excellent. the service is first class, the staff is always helpful and smiling all the time. the breakfast buffet is outstanding and the best we had so far in vietnam. roof top restaurant has excellent views. the hotel is located central and only a short walk away from the beach.

Great place, will visit again. One minor issue: When checking me in, the reception guy make his point very clear that the hotel will send people to check the fridge to see if I eat anything from the honor bar. Probably that he was just following the checking script. Still a little offended though. Do I look poor and likely to steal some snack? you worry about a $1 potato chip bag ? make sense in a $5 hostel, but here ??? Anyway, still a good hotel. Will comeback.

this hotel was simply fantastic. it won “best hotel in vietnam” in 2009 and it’s not hard to see why. the price was good when compared to other 5-star offerings. the hotel is located on the esplanade of the northern end of the main beach; about 20 minutes walk from the most popular bars, restaurants and nightclubs (such as the sailing club which seems to be “the” spot). the walk to the main area is pleasant enough though as it is all paved. recently though nha trang has been going seriously downhill and there’s many reports of muggings. i personally didn’t have any problems but i’m 2m and 100kg, so would recommend going by taxi if coming back late. it’s definitely a viper pit in the downtown party area at the moment (but that’s another story). the staff and service at the hotel were excellent. extremely friendly and helpful as you would expect for a 5-star hotel. chocolates were left every evening, and a fruit basket every morning. the hotel facilities and room were fantastic. the room was cleaned and re-stocked very regularly, at least twice per day. we stayed in a deluxe room, all of which have an outdoor jacuzzi on the balcony. it appears most if not all rooms for the hotel have private balconies and face out on to the sea. can’t be 100% sure of that though. the gym was pretty good. great sound system, a few rowers, ellipticals, exercise bikes and a good multi-machine. free weights were fly-lock dumbbells so can adjust as required. buffet breakfast was excellent. not quite the variety as some 5-star offerings, but definitely up to a 5-star standard, being made extremely well and plenty of choices. and the setting is beautiful. nice big french style area and a really lovely way to start the day. there’s free computers and wi-fi throughout the hotel, including in bedrooms. sometimes it was pretty patchy and slow. not sure if that was a hotel thing or an internet thing generally as it has been patchy in hanoi and everywhere in recent weeks.