XY Hotel Bugis Singapore
XY Hotel Bugis Singapore
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6.8
Good

"Nice and cosy room, Hotel have a nice pool."

jessica

|

April 20, 2018

Standard Double or Twin - View XY Hotel Bugis Singapore
Standard Double or Twin - View
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Lobby XY Hotel Bugis Singapore
Lobby
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Lobby XY Hotel Bugis Singapore
Lobby
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Swimming pool [outdoor] XY Hotel Bugis Singapore
Swimming pool [outdoor]
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See map XY Hotel Bugis Singapore
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Very good
Location
7.9
See all 6 photos XY Hotel Bugis Singapore
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What guests are saying:
nice
alan from Singapore
Solo traveler
I love the newly renovated room which is comfortable for a family of 3.My mum and brother slept through the night soundly . The staff was super helpful, friendly and understanding .had a peaceful night by just chilling at the pool area.
Nur from Singapore
Group
Stay was great. Staff is very friendly. Recommended.
Fauzi from Singapore
Couple
Great location, 15 minutes walk to Bugis. Good food around hotel. Very friendly and attentive staffs. Very intriguing swimming pool. QR code hotel access door Nice decor. Good price! Room not sound proof. Aircon is not cold enough.
Joe from Singapore
Couple
a good experience!
Chour from Malaysia
Couple
Impress with the artistic new look.Comfortable bed.Accesible.Walking distance to Mrt stations and restaurants.
Mahanom from Malaysia
Couple
Stay was pleasant. Room was nice
Emaliza from Singapore
Couple
Nice, quiet, safe location. Near to MRT and town. Very clean and cosy. Great experience
Lenny from Singapore
Couple
perfecto
Zul from Singapore
Couple
Newly renovated

XY Hotel Bugis Singapore

Very good location
- Inside city center
- What's nearby?
Very good
From 868 reviewsSee what guests said
7.8
/
10
Excellent service
8.3
Value for money7.6
Distance to city center3.5KM
Location rating7.9
Nearest airportChangi International Airport (SIN) - Singapore
Distance to airport15.7 km
  • 480 meters to public transportation

  • Located in heart of Singapore

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
5 travelers are looking at this property right nowBook now before it's too late!
Superior
Superior
...
  • Room size: 16 m²/172 ft²
  • Street view
  • 1 queen bed
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Suite
Suite
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
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Deluxe
Deluxe
...
  • Room size: 18 m²/194 ft²
  • Courtyard view
  • 1 king bed
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Family Suite
Family Suite
...
  • Room size: 35 m²/377 ft²
  • Nature view
  • 1 super king bed
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Junior Suite with Free Minibar
Junior Suite with Free Minibar
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 super king bed
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Junior Suite
Junior Suite
...
  • Room size: 20 m²/215 ft²
  • Garden view
  • 1 king bed
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Standard Double or Twin
Standard Double or Twin
...
  • Room size: 15 m²/161 ft²
  • Courtyard view
  • 1 double bed or 2 single be...
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Triple
Triple
...
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    Single Superior
    Single Superior
    ...
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      Basic Suite
      Basic Suite
      ...
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        What people love about the property

        • 7.6
          Very good

          "Good environment and especially nice staffs"

          SCHUYLER

          |

          October 8, 2017

        • 8.8
          Excellent

          "Great location with restaurants and cafes nearby."

          Nicole

          |

          May 19, 2017

        • 7.6
          Very good

          "Love the bed and comfy pillows."

          safiah

          |

          May 11, 2017

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        More about XY Hotel Bugis Singapore

        More about XY Hotel Bugis Singapore

        9.2
        Exceptional

        "Stay was great."

        Mohammad

        |

        October 9, 2017

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        American cuisine
        American cuisine
        The Beast
        20 m American, Bar, Cajun Creole
        Symmetry
        70 m American, Cafe
        Afterwit
        90 m American, Cafe, Gastropub
        Asian cuisine
        Asian cuisine
        Peranakan Flavours
        20 m Asian
        The Ramen Stall
        40 m Asian, Japanese, Sushi
        Nan Hwa Chong Fish Head Steamboat Corner
        90 m Asian, Chinese, Seafood
        Chinese cuisine
        Chinese cuisine
        Nan Hua Chang Seafood Restaurant
        140 m Chinese, Seafood
        Hui Wei Chinese-Thai Cuisine
        370 m Chinese, Thai
        Prince Coffee House
        460 m Chinese

        What they offer

        8.4
        Excellent

        "Very friendly and attentive staffs."

        Joe

        |

        November 8, 2017

        Show less

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (868)Booking.com Reviews (623)
        7.8
        /
        10
        Cleanliness8.2
        Facilities7.4
        Location7.9
        Room comfort and quality8.0
        Service8.3
        Value for money7.6
        Provided by verified guests of Agoda
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        All guests (868)
        All room types
        Showing 768 verified guest comments
        12345
        10.0
        Exceptional
        Muhammad
        Group
        Junior Suite with Free Minibar
        Stayed 1 night in December 2018
        Fantastic!”
        The hotel was amazing! Loved the ambience of the hotel and the location was near to Lavender & Bugis MRT. It was also near the Kampong Glam area so plenty of food choices in the area. The hotel itself was really cozy and clean. The staff there were really friendly and took the effort to ensure that the needs of each guest were taken care of. Highly recommended!
        Reviewed December 09, 2018
        3.2
        gayathree from Singapore
        Business traveler
        Superior
        Stayed 1 night in December 2018
        Worst stay ever”
        Pros- location and design of room. Cons- small pool. dusty room, echo could be heard. Staff not helpful at all. Upon any request or help from staff have to wait for atleast a hour. Unprofessional staff. Not value for money.
        Reviewed December 07, 2018
        Dear Mdm Our apologies for the poor experience you had at the hotel. We will look into the matter urgently and will not hesitate to reprimand the staff. We would like to extend a free stay to you .Please let us know if you would like to stay again. Regards, Kua Hwee Cheng XY HOTEL BUGIS MANAGEMENT
        Responded December 08, 2018
        XY Hotel Bugis Singapore
        6.0
        Joyce from Singapore
        Couple
        Suite
        Stayed 1 night in December 2018
        Do not recommend”
        Suite is small. Not value for money. Can stay at a better hotel with this price. Dining area was right outside the room on the 2nd level, so could hear people talking, noises and such. However, location is ok, near Bugis malls. Restaurants are walkable distance. Room is clean. Staffs are friendly.
        Reviewed December 10, 2018
        8.4
        Excellent
        Simple from Singapore
        Couple
        Suite
        Stayed 1 night in July 2018
        Beautiful boutique hotel, located around many eateries”
        The suite has a beautiful bathroom, and bathtub. The style is pretty chic and modern. The owner was a very nice lady, who called me to inform me that we can check in earlier. Super customer awesome service! She said that she will try her best to allow her guest to check in earlier, or check out late, depending on availability. Will definitely return :)
        Reviewed August 08, 2018
        Thank you for your kind reviews of XY HOTEL BUGIS. We definitely look forward to seeing you again soon. Warm regards KHC
        Responded September 12, 2018
        XY Hotel Bugis Singapore
        9.2
        Exceptional
        Hamsul from Brunei Darussalam
        Solo traveler
        Deluxe
        Stayed 1 night in January 2018
        Just around Bugis”
        Reason staying here is just to find a unique hotel. I would say this is one of them. Sophisticated and just few walks to shopping area.
        Reviewed November 17, 2018
        9.2
        Exceptional
        Carolyn from Singapore
        Couple
        Stayed 1 night in October 2017
        Loved the concept of this Boutique Hotel ”
        We got the suite at a super affordable rate. Loved loved loved the bathtub experience and we also enjoyed our swim in the mini pool. Very friendly staff. We will definitely come back to this hotel again but hopefully there can be more variety to the breakfast.
        Reviewed May 31, 2018
        Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.
        Responded September 21, 2018
        XY Hotel Bugis Singapore
        9.6
        Exceptional
        Lo from Singapore
        Couple
        Suite
        Stayed 1 night in April 2018
        Excellent service!”
        During my stay, there was a system glitch on the hotel computer so my booking wasn't visible. Unfortunately, they were booked out for the night when my booking reappeared on the system. Initially they offered me 2 options. The first was for me to come back on another night and they would offer me an additional free night stay, the second was to send me to another hotel which they would pay for, and also include a bottle of wine. However, because of the price difference which the other hotel offered, they could only book us into a deluxe room although our booking with XY hotel was the suite room so of course we refused, & because we were not available on any other weekends, we also refused the other option to return. At this point, Hwee Cheng (lady boss) offered to give us the suite room another singaporean couple had booked and offered them an alternative option. Thank you XY hotel, given the circumstances, I think they handled this situation really well & we'll def be back again.
        Reviewed April 30, 2018
        Dear Guest Thank you for your kind review. We definitely am glad to be of service to you eventually and look forward to serving you again soon. Kua Hwee Cheng XY HOTEL BUGIS
        Responded August 23, 2018
        XY Hotel Bugis Singapore
        8.4
        Excellent
        Z from Singapore
        Group
        Deluxe
        Stayed 1 night in March 2018
        good rooms and pool”
        good size room for a new hotel the cleanliness level is disappointing though -mold on toilet walls -mold on sink -dusty room room design was good pool was fun too even tough it was small staffs were super great location was excellent in bugis
        Reviewed March 21, 2018
        Thank you for your feedback. We will improve our standards so that we may provide a better service to our guests.
        Responded March 31, 2018
        XY Hotel Bugis Singapore
        8.0
        Excellent
        Fong from Singapore
        Couple
        Deluxe
        Stayed 1 night in March 2018
        Best staycation staying at deluxe room without breaking your pockets!”
        The receptionist is greatly enthusiastic in receiving guests, very polite and is passionate about their job, they escorted and introduced the hotel and all the things in our hotel room available in our room to us with patience, and served us pleasantly whenever we needed their help. Bed is extremely soft and comfy we didn't even want to leave our bed for even a moment! There's also a bath tub... for a price that's lower than $150... we really did not expect that, it was an absolute surprise! Totally love the place so much! There's still complimentary breakfast! Would highly recommend this!
        Reviewed March 06, 2018
        Thank you for staying at XY Hotel Bugis. We look forward to serving you again soon :) KHC
        Responded March 31, 2018
        XY Hotel Bugis Singapore
        10.0
        Exceptional
        Nur from Singapore
        Group
        Superior
        Stayed 1 night in December 2017
        Exceptional”
        I love the newly renovated room which is comfortable for a family of 3.My mum and brother slept through the night soundly . The staff was super helpful, friendly and understanding .had a peaceful night by just chilling at the pool area.
        Reviewed January 06, 2018
        Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.
        Responded September 21, 2018
        XY Hotel Bugis Singapore
        3.6
        Nur from Singapore
        Couple
        Suite
        Stayed 2 nights in July 2018
        didnt get the room i wanted ”
        paid $467 but they gave me a small room with bathtub which is considered a suite room to the hotel. wanted a refund cause I was not happy with the hotel yet they don't allow me to refund. they keep on disturbing me when I had my party saying it was too loud. which party is quiet ugh
        Reviewed July 29, 2018
        Dear Guest Thank you for taking your time to review our property, your comments are very much valued. We appreciate your comments regarding our rooms and customer service quality. We have taken note of the suite which you have booked and it is good for 2 persons. We would like to reiterate that the suite is not an appropriate size to hold a party with so many guests in the room and apologise that we had to disturb your party as all the other guests were at our front desk complaining about the loud noises made past midnight and they insisted that the staff take action as they were not able to rest. We apologise once again for your experience and will take note that we will spell out the rules and regulations clearly upon check in. Thank you for your kind understanding. XY HOTEL BUGIS
        Responded August 23, 2018
        XY Hotel Bugis Singapore
        8.4
        Excellent
        Rayen from Singapore
        Couple
        Deluxe
        Stayed 1 night in July 2018
        Friendly welcoming”
        The owner (I presume) of the hotel was really friendly in greeting me and accepting me into the hotel. She was also very accommodating to some of my requests and likewise to other guests whilst addressing other issues during my arrival. Definitely professional and dedicated to her work. Made the stay at the hotel much more enjoyable and pleasant!!
        Reviewed July 18, 2018
        Dear Rayen, Thank you for your kind review. We take all the comments very seriously and will work harder to bring up the standards of service. We look forward to seeing you again at XY Hotel Bugis. Thank you and warm regards.
        Responded August 23, 2018
        XY Hotel Bugis Singapore
        9.6
        Exceptional
        Sunkoo from Germany
        Family with young children
        Superior
        Stayed 3 nights in July 2018
        Great Hospitality in a Cool Design Hotel”
        We stayed in the „Rooster Room“ of XY Hotel Bugis for 3 nights. We were welcomed by the extremely friendly manager and her husband who made our entire stay very comfortable and pleasant. We had a lot of fun in the pool and enjoyed the cool and quirky design of the room and the common areas. We can highly recommend the hotel because of its friendly and original spirit of the hosts and the place.
        Reviewed July 11, 2018
        Thank you Sunkoo for taking time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service. Our commitment to investing in the property will continue this Autumn and Winter with the introduction of the art gallery and music performances by local artistes. We look forward to our next visit to Singapore! Best regards Kua Hwee Cheng XY HOTEL BUGIS
        Responded August 23, 2018
        XY Hotel Bugis Singapore
        10.0
        Exceptional
        Amirah from Singapore
        Couple
        Suite
        Stayed 1 night in September 2018
        cosy”
        nice place for short getaway..me n husbamd love the suite and the staff is very friendly... will return back again....
        Reviewed September 20, 2018
        Thank you for your kind reviews. We will work towards a achieving a higher level of service and look fforward to serving you again soon.. khc
        Responded September 21, 2018
        XY Hotel Bugis Singapore
        8.0
        Excellent
        Eric from Germany
        Couple
        Suite
        Stayed 5 nights in June 2018
        Very good”
        The place has its charm, the staff super friendly and helpful. Location is ok, near Bus stop and in a quiet street
        Reviewed September 15, 2018
        Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. Looking forward to seeing you during your next vacation in Singapore.
        Responded September 21, 2018
        XY Hotel Bugis Singapore
        8.4
        Excellent
        Joe from Singapore
        Couple
        Junior Suite with Free Minibar
        Stayed 4 nights in October 2017
        Beautiful boutique hotel”
        Great location, 15 minutes walk to Bugis. Good food around hotel. Very friendly and attentive staffs. Very intriguing swimming pool. QR code hotel access door Nice decor. Good price! Room not sound proof. Aircon is not cold enough.
        Reviewed November 08, 2017
        Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.
        Responded September 21, 2018
        XY Hotel Bugis Singapore
        8.0
        Excellent
        Duy from Vietnam
        Family with young children
        Superior
        Stayed 2 nights in August 2016
        Good hotel ”
        It is quite a small hotel but surprisingly it has a lot of facilities including Breakfast area, and swimming pool. The pool is located at the top with the see-through bottom that you can see the kitchen at ground floor, which is quite nice. Breakfast is OK. The surrounding is around 5-10 minutes walk to the Shopping mall. It is not very close to the MRT (you have to go around 3 blocks). The room is good, looking out a small alley. It is a little bit quiet if you come back at midnight. Anyway, it is good to stay for 2-3 nights.
        Reviewed December 12, 2016
        8.0
        Excellent
        Annabel from Singapore
        Couple
        Superior
        Stayed 1 night in December 2015
        Value for Money”
        Location & Value
        Booked this hotel for a staycation. Location was good with alot of food around the area. In between both Lavender and Bugis station. Breakfast wasn't good, only had 2 choices and both weren't that great. But for the amount paid i guess was acceptable. Pool was quite small but sufficient. Overall, good for the amount paid.
        Reviewed December 29, 2015
        8.0
        Excellent
        Muhammad from Singapore
        Couple
        Deluxe
        Stayed 1 night in August 2015
        At the heart of a Heritage/Cultural Area”
        Location, Comfort, Easy Check In.
        Check in was easy. Room was situated right next to the pool. Hotel was right across nice eateries such as Kara Furu and the Ramen Shop. Further out there are other great halal eateries with fabulous menus. Hotel room itself was nicely designed with ample facilities.
        Reviewed October 05, 2015
        9.3
        Exceptional
        Ian from Philippines
        Solo traveler
        Superior
        Stayed 2 nights in August 2015
        A good hotel off the tourist belt”
        Pool, staff performance, room quality
        rdennes Hotel is a 3-4 year old boutique hotel right close to the Bugis shopping district. Not all taxi drivers are familiar with the hotel so it pays to know its address and other landmarks around the hotel. The hotel itself is set inside a transformed 3-floor shop house, yet most rooms are found on the 1st and 2nd floors. Despite its small size, the property has a restaurant, which is known for its Nonya cuisine. The restaurant has a 'sun roof, which is actually the floor of the pool. This tongue in cheek feature is what attracted me to this hotel in the first place. Not just a "nice" feature, this pool is good enough to swim laps...or relax when you turn the jacuzzi jets on. The room is big for Singapore standards and very well appointed. I was lucky enough to have a room with a window. The bed was very comfortable and the pillows, plush. A large TV sits on the wall while good sized wardrobe is attached beside it. The bathroom is also spacious, with a well designed shower. All members of the front desk staff were among the friendliest and most efficient I've met in Singapore. The only drawback I can find in this hotel is that some people might find it a bit out of the way,since it is about 10 minutes from the nearest MRT station and shopping area. It is located though near the Arab quarter, a colorful part of Singapore.
        Reviewed August 22, 2015
        12345
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        XY Hotel Bugis Singapore
        |Very good 7.8
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        • Very good location
        • Singapore Flyer
        • Lavender MRT Station is within 0.48 km