Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Stay for free if using existing bedding.If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel adopts the real-name system, please change it to the real name of the occupant, otherwise, you will not be able to check in at the counter.
Due to the COVID-19 circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.
Due to the COVID-19 circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.
Due to the COVID-19 situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.
Please be reminded that on September 29, the Central Epidemic Command Center (CECC) announced that, effective 00:00 on October 13 (incoming flight's scheduled arrival time), arriving travelers will no longer be required to quarantine and will instead undergo a seven-day period of self-nitiated prevention after arrival.
Please refer to the following relevant measures.
1. In principle, arriving travelers should stay at home or a residence of a friend or family member or a hotel room that meets the requirement of "one person per room" (with a private bathroom) in the self-initiated prevention period.
2. During the self-initiated prevention period, arriving travelers should avoid coming into contact with persons who have a high risk of developing severe COVID-19 (including elderly people 65 and older, children 6 and younger, and individuals who are immunocompromised or have a weak immune system).
3. A negative result from an at-home rapid test taken within two days is required before they go out, go to work, or attend school. They should wear a mask at all times when outside.
4. Arriving travelers can dine alone or with specific persons in a restaurant if they need to eat when outside. They should immediately put on a mask when they leave their seat or finish eating. They can temporarily remove their mask when dining and should put on their mask after finishing their meal.
According to the above specification, guest couldn't use the hotspring facility at 2 floor in Yamagata Kaku Hotel & Spa.
Thank you for your understanding and cooperation.
Precious little gem of a hotel”
It's a really great hotel. Everything is so clean and pretty and so close to Jiaoxi station. Fortunately it was a weekday so we were given a corner unit. Special shoutout to the tall pretty receptionist who served us in English the whole way to our room. The room comes with a yukata you can wear to the communal bath, some small snacks and complementary drinks. Since we were placed on the 5th floor, sadly I had to draw the curtains to bathe, but it's spacious enough bath for 2. The hotel has a room for children to play in, and they also have a DIY activity to draw on a pouch (also located near the video game room). The communal bath was empty for me but they had enough space to accomodate 16 people comfortably. The baths have all the things you need to bathe present already, so you can just bring yourself. It is sex segregated though. Finally for the breakfast, it's a semi-buffet where you can order a specific set while getting extra items (i.e. fruits, bread, etc). It's such a nice little gem.
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The perfect place to enjoy a peaceful hot spring vacation”
Breakfast was much better than expected. During the two-day stay, I experienced four types of cuisine: Taiwanese, Mediterranean, American, and Japanese. I really liked the Taiwanese cuisine, and the others were also delicious. The hot spring water quality is good, and the area is warm and humid, making it the perfect place to visit in the middle of winter. Communication in English is possible, and the staff are friendly. I requested an emergency kit because I hurt my foot a little, and although communication wasn't immediate, they responded well using product photos and an interpreter. The room environment is pleasant, and there is a space with a game console, so I had fun playing Wii. It's not easy to communicate with local restaurants in English, but all the places I visited treated me kindly, recommended menus, and I had a pleasant trip trying unexpected things. The accommodation was so good that I extended my stay from the originally planned one night to two nights. This was my third trip to Taiwan, and I was satisfied because the cost of living is cheap. I plan to visit this accommodation again next year. Highly recommended.
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Excellent modern ryokan (outside Japan)”
Stayed three nights with a group of friends. We were well looked after. Mini bar items were complimentary and replenished daily. Hot spring bath was the main troll for us. We availed ourselves daily. Highly recommend this hotel for relaxing break!
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Great Spa hotel with lovely staff”
Public spa in hotel n private ones in room. Clean and relaxing with 43 deg and a higher temppool. There is also a 24 deg one for comfortable non heated one. Shampoo and conditioner plus bodywash are provided in public spa. Yukata provided in room for wearing to public spa. Hot spring water is nice n relaxing, giving a smooth skin. The staff are very helpful in providing information. We need help in finding laundrymart and they printed out the road direction for us. The mini fridge is a delightful surprise with provision of beer, coke, soy bean milk, energy drink. We are also delighted to find nice eateries within walking distance outside the hotel.
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Comfortable hotel for family of 6”
Love the room size and place looks classy and spacious. The hot spring tub in the room allow us to enjoy the hot spring at our convenience. Staff is friendly and helpful
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Happy Guests ”
I enjoyed my stay, cozy room with comfortable beds and all the staffs were so friendly and helpful.
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High Quality Stay”
The location and facilities are very good. Staff are friendly and room is clean and new. The overall design can be more like Japanese-style. Let the travellers have nearly the same feeling in Japan. The breakfast has many choices but I suggest to reduce the serving quantity of the main dishes. Let the traveller have more to taste other self-serving choices.
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Very near to train station, best hot spring ”
The hotel is very near to Jiaoxi train station. The staff are very polite and helpful. There are 3 hot spring pools (24.5 degree, 42 degree and 46 degree) for female. Very nice facilities - provide good quality kimono and slipper for wearing to the hot spring facility. Breakfast was surperb - in addition to buffet spread, one can choose an ala carte western, Japanese or Taiwan breakfast set. What I dislike was that the tv reception always hang or have break in transmission. Make watching of my drama show and sports live telecast very unpleasant.
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A pleasant stay (too short !)”
I booked one night at Yamagata Kaku to enjoy some time with my girlfriend out of Taipei. The staff was very welcoming and caring. We enjoyed a free DIY activity after our arrival which was fun. The room was nice and clean. We didn't visit the public hotspring as we had the private one in the room with a big bathtub. The room amenities were also with fruits and drinks (coffee, tee, soda, beer, soy milk, and water of course). Everything was perfect. We had dinner at the Yonezawa restaurant at the top floor. The food was delicious ! It has been a while since I enjoyed such a quality meal at a hotel. And once again the staff was lovely and caring. Thank you for making our stay so pleasant. We will surely come back next time !
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Spectacular!”
Remarkable quality of service u can experience which resembles the kind of service u can enjoy in a 5-star Onsen ryokan in Japan. From welcoming @ check in to guiding us in our room as well as dining , we are provided a designated staff. You would definitely feel like u r a valued customer unlike many other 5-star hotels which cannot provide the same standard of service.
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One of the best hotel in Jiaxi”
Really nice Onsen hotel! Spacious and comfortable room. Really friendly and helpful staff, nice breakfast offerings different main course to choose from. Will stay again!
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Great hotel”
The hotel is location is superb. It is very convenient as you will be able to find food right outside the hotel. The rooms are big and with big hot spring in your room to use at your convenience. My kids 18 yrs and 8 yrs enjoyed the room very much. And there is an activity for kid to do at 3.30pm.
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Perfect vacation”
super nice staff, clean room and clean onsen
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Not really for solo travellers ”
I’m a solo traveller and book the room with 1 adult stated. However I was asked repeatedly if I’m alone taking the big room with big bed. They didn’t sound rude but being single this will pinch a little at our sore spot? Other than that, the service is good, comes with some DIY activities, I see kids are enjoying. The breakfast is good, semi buffet style with a main of your choice serve to you but you can choose your bread, fruits, cereal and morning drink from the buffet spread. They have porridge for the Chinese stomachs. Overall is a comfy room.
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Such a pleasant stay.. ”
Very well maintained and if high standards. Staff are friendly and helpful. Enjoyed both the onsen in the room and common bath. Only issue is the closing time is too early for the common bath for afternoon and night. Overall still a very good experience.
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很高興您擁有美好愉快的住宿體驗，山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度，並致力為每位貴賓創造美好回憶，讓此趟旅程值得珍藏。 感謝您的評論，能讓貴賓感受到山形閣服務的用心，是同仁們最大的回饋及鼓勵。期待您的再次入住，也祝福您有美好的一天！
Good service, great location, and quiet hotel”
The hotel staff were very friendly and helpful. The room was spacious and comfortable with a small balcony. The breakfast was filling and there was also a buffet. The location was convenient for visiting the night market and shopping. The only downside was the limited parking options.
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很高興您擁有美好愉快的住宿體驗，山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度，並致力為每位貴賓創造美好回憶，讓此趟旅程值得珍藏。 感謝您的評論，能讓貴賓感受到山形閣服務的用心，是同仁們最大的回饋及鼓勵。期待您的再次入住，也祝福您有美好的一天！
Best hot spring hotel in Yilan”
Best hot spring hotel with in-room hot spring and Japanese style communal hot spring as well. Highly recommended.
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High service standard ”
The location is excellent with famous local delicacies within 5-10min walk from hotel. We enjoyed the onsen in the hotel room which is almost sparkle clean. Staff service standard is high, similar to Japan hotel standard.
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很高興您擁有美好愉快的住宿體驗，山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度，並致力為每位貴賓創造美好回憶，讓此趟旅程值得珍藏。 感謝您的評論，能讓貴賓感受到山形閣服務的用心，是同仁們最大的回饋及鼓勵。期待您的再次入住，也祝福您有美好的一天！
Great hot spring hotel”
clean and there is a great Ramen store on the ground floor.
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New hotel”
This hotel is clean and relatively new. The staff are friendly and polite. I love their hot tub design. Very relaxing stay!
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很高興您擁有美好愉快的住宿體驗，山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度，並致力為每位貴賓創造美好回憶，讓此趟旅程值得珍藏。 感謝您的評論，能讓貴賓感受到山形閣服務的用心，是同仁們最大的回饋及鼓勵。期待您的再次入住，也祝福您有美好的一天！