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Exterior view, Yamagata Kaku Hotel & Spa in Yilan
Standard Double - Room plan, Yamagata Kaku Hotel & Spa in Yilan
Lobby, Yamagata Kaku Hotel & Spa in Yilan
Ballroom, Yamagata Kaku Hotel & Spa in Yilan
Bathroom, Yamagata Kaku Hotel & Spa in Yilan
Bathroom, Yamagata Kaku Hotel & Spa in Yilan
Exterior view, Yamagata Kaku Hotel & Spa in Yilan

Removed from saved list

9.3

Exceptional

9,532 reviews

9,532 reviews

Housekeeping30
Breakfast13
View8
See map
See map

9.6

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Red Yeast Museum
170 m
Jiaosi Hot Spring Park
240 m
Jiaoxi Hot Springs Park
320 m
Tangcheng Japanese-style Hot Spring
340 m
Surewell Fresh Supermarket
520 m
Popular landmarks
Wufengchi Waterfall
2.9 km
Lanyang Museum
7.4 km
Jimi Square - Yilan Station
8.6 km
King Car Kavalan Distillery
15.4 km
Yilan Luodong Forestry Culture Park
16.1 km
Closest landmarks
Tangweigou Hot Spring Park
570 m
Jiaoxi Xietian Temple
810 m
PXMart
950 m
Mary Leu Fine Art Carving Gallery
1.6 km
Houdongkeng Waterfall
1.8 km

Yamagata Kaku Hotel & Spa

No.187, Sec.2, Zhongshan Rd., Jiaoxi Township, Yilan, Taiwan, 26242 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Jiaoxi Township part of Yilan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Jimi Square - Yilan Station. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and hot spring bath on-site.

Highlights

Sparkling clean

Located in heart of Yilan

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Announcements by hotel (4)
Due to the COVID-19 circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.
Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Kids club

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

15 travelers have booked today.

Value for money9.0
Distance to city center53 km
Location rating9.6
Nearest airportTaipei Songshan Airport (TSA)
Distance to airport34.5 km

Rooms available at Yamagata Kaku Hotel & Spa

Premier Suite
...
  • Room size: 83 m²/893 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 46 m²/495 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Deluxe Triple
...
  • Room size: 46 m²/495 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Standard Double
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Superior Twin Room
...
  • Room size: 40 m²/431 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Standard Twin
...
  • Room size: 33 m²/355 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Premier Room
...
  • Room size: 53 m²/570 ft²
  • Street view
  • 1 double bed
Enter dates to see prices
Large Double Room
...
  • Room size: 53 m²/570 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Yamagatakaku Room
...
  • Room size: 53 m²/570 ft²
Enter dates to see prices
Boutique Twin Room
...
  • Room size: 40 m²/431 ft²
Enter dates to see prices

Frequently asked questions

What kinds of entertainment are available at Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa offers games room while you remain at this property, supplying visitors with entertainment value throughout your remain here.

Does Yamagata Kaku Hotel & Spa offer dry cleaning services?

Yes! Yamagata Kaku Hotel & Spa provides dry cleaning service that is available all throughout your stay, making sure you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

Is car parking available at Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa has car park onsite and nearby for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What are the property's policies for children's bedding at Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa's policy concerning children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does Yamagata Kaku Hotel & Spa have?

Yamagata Kaku Hotel & Spa has a total of 122 rooms.

What was the average room rate for Yamagata Kaku Hotel & Spa been in the past month?

The average room rate for Yamagata Kaku Hotel & Spa in the past month is 7832.36 TWD, compared to city's average of 3560.31 TWD.

What is the verified guest review consensus about Yamagata Kaku Hotel & Spa's view?

88.0% of our past visitor ratings have given an optimistic review and responses about this property's view. You can look up on more detailed customer reviews, and comments for Yamagata Kaku Hotel & Spa down in the review section.

What is the typical rating that past Solo travelers' have given to Yamagata Kaku Hotel & Spa?

Verified solo travelers that have stayed at this property have given Yamagata Kaku Hotel & Spa an average rating of 9.4. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the nearest train, metro, or bus station to Yamagata Kaku Hotel & Spa?

The nearest train, metro, or bus station is Guishan, 12768.17 m away from Yamagata Kaku Hotel & Spa.

What famous natural sightseeing attractions are close to Yamagata Kaku Hotel & Spa?

Yamagata Kaku Hotel & Spa is located within Jiaoxi Township, which makes it ideally close to natural points of interest including Wufengchi Waterfall.

What is the closest airport to Yamagata Kaku Hotel & Spa?

The closest airport to Yamagata Kaku Hotel & Spa is Yonaguni Airport, 128.0 km away.

Is breakfast offered at Yamagata Kaku Hotel & Spa?

Wake up to an exceptional continental and buffet breakfast at Yamagata Kaku Hotel & Spa. Customers can enjoy breakfast offered with an additional charge of 550 TWD for adults and 500 TWD for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

What people love about Yamagata Kaku Hotel & Spa

  • 9.2

    Exceptional
    Cleanliness

    "From the very nice welcoming when entering the building, to the free upgrade to the next room category, clean room with a big bathroom in a nice design."

    Thomas

    |

    September 26, 2023

  • 10

    Exceptional
    Cleanliness

    "Room is clean and inviting and you get to bathe in hotspring in the comfort of your own room."

    Ee

    |

    June 6, 2023

  • 10

    Exceptional
    Location

    "Location is excellent with rail station is around the corner."

    Chi

    |

    June 4, 2023

Property ranking|Compared to 1,582 Yilan properties
See all rankings
Location score
9.6/10
Cleanliness score
9.6/10
Service score
9.6/10
Couples review score
9.5/10
Better than
99
%
of Yilan properties
Better than
97
%
of Yilan properties
Better than
96
%
of Yilan properties
Better than
95
%
of Yilan properties
Overall rating:

9.3

Exceptional
9,532 reviews
Cleanliness
9.6
Facilities
9.1
Location
9.6
Read all reviews >
What travelers say they love:
Room has awesome view and is near the hot springs park.
Yi from United States
Group
More about Yamagata Kaku Hotel & Spa

More about Yamagata Kaku Hotel & Spa

Yamagata Kaku Hotel & Spa

Get excited for all the adventures in Yilan with a stay at Yamagata Kaku Hotel & Spa. Are you seeking the true Yilan? Experiencing the best of the city's culture is easy with a stay at Yamagata Kaku Hotel & Spa, located merely 8.5 km from Jimi Square - Yilan Station.
Enjoy all that Yamagata Kaku Hotel & Spa has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Yilan is made even more convenient with the taxi and shuttle services available at the hotel.
For those driving their own car, parking is available for guests. Always get the assistance you need with front desk services including concierge service and luggage storage. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Yamagata Kaku Hotel & Spa. For health reasons, smoking is not permitted anywhere inside the hotel.
All guestrooms at Yamagata Kaku Hotel & Spa provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Every stay is a new experience with various interesting room layout options at Yamagata Kaku Hotel & Spa, including rooms with separate living room and balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Yamagata Kaku Hotel & Spa. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. At Yamagata Kaku Hotel & Spa you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at Yamagata Kaku Hotel & Spa. A relaxing end to every day is possible with a visit to the spa, located right in the hotel. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's games room and shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Yilan. A great museum trip can be had at Lanyang Museum located 7.3 km away, with local art that provides a sense of the region. Find that special item or souvenir that will commemorate your trip to Yilan at Luodong Night Market located 16.8 km away.


Reasons to stay here

Guests who stayed here found it to be neat and tidy, scoring it above 96% of other accommodations in the city.
Guests who stayed at this hotel have scored it higher than 98% of accommodations in the city.
Past guests love the staff and service here, rating it above 95% of the other accommodations in the city.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

4 mentions

Housekeeping

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Pub crawl
  • Sauna
  • Spa
  • Spa/sauna
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Car park [on-site]
  • Car power charging station
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Cleaning products
  • Closet
  • Clothes rack
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Linens
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Shower
  • Slippers
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • TV
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
Restaurants on site
Yonezawa
  • No additional information available

Location

No.187, Sec.2, Zhongshan Rd., Jiaoxi Township, Yilan, Taiwan, 26242
Exceptional
Location

9.6

Airports
  • Taipei Songshan Airport (TSA)
    34.5 km
  • Taiwan Taoyuan International Airport (TPE)
    61.3 km
Public transportation
  • Jiaoxi Railway Station
    140 m
  • Jiaoxi Bus Station
    380 m
Hospital or clinic
  • National Yang Ming University Hospital
    8.1 km
Shopping
  • Luna Plaza
    9.1 km
Convenience store
  • Family Mart
    260 m
Cash withdrawal
  • ATM
    180 m

What's nearby

Popular landmarks
  • Jiaoxi Hot Springs Park
    320 m
  • Tangweigou Jiaosi Hot Spring Park
    530 m
  • Wufengchi Waterfall
    2.9 km
  • Lanyang Museum
    7.4 km
  • Jimi Square - Yilan Station
    8.6 km
  • King Car Kavalan Distillery
    15.4 km
  • Yilan Luodong Forestry Culture Park
    16.1 km
  • National Center for Traditional Arts
    16.6 km
  • Luodong Night Market
    17.0 km
  • Suao Cold Spring
    26.6 km
Nearby landmarks
  • Jiaoxi Railway Station
    140 m
  • Red Yeast Museum
    170 m
  • Jiaosi Hot Spring Park
    240 m
  • Jiaoxi Hot Springs Park
    320 m
  • Tangcheng Japanese-style Hot Spring
    340 m
  • Jiaoxi Bus Station
    380 m
  • Surewell Fresh Supermarket
    520 m
  • Tangweigou Jiaosi Hot Spring Park
    530 m
  • Tangweigou Hot Spring Park
    570 m
  • Jiaoxi Xietian Temple
    810 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee4000 TWD
  • Distance from city center53 km
  • Travel time to airport (minutes)75
Extras
  • Breakfast charge (unless included in room price)550 TWD
The property
  • License Id / Local Tax ID/ Entity Name宜蘭縣旅館253號/43800306/福泰國際旅館管理顧問股份有限公司礁溪分公司
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 122
  • Year property opened2018

Property announcements

Hotel adopts the real-name system, please change it to the real name of the occupant, otherwise, you will not be able to check in at the counter.

Due to the COVID-19 circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the COVID-19 circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the COVID-19 situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Please be reminded that on September 29, the Central Epidemic Command Center (CECC) announced that, effective 00:00 on October 13 (incoming flight's scheduled arrival time), arriving travelers will no longer be required to quarantine and will instead undergo a seven-day period of self-nitiated prevention after arrival.
Please refer to the following relevant measures.
1. In principle, arriving travelers should stay at home or a residence of a friend or family member or a hotel room that meets the requirement of "one person per room" (with a private bathroom) in the self-initiated prevention period.
2. During the self-initiated prevention period, arriving travelers should avoid coming into contact with persons who have a high risk of developing severe COVID-19 (including elderly people 65 and older, children 6 and younger, and individuals who are immunocompromised or have a weak immune system).
3. A negative result from an at-home rapid test taken within two days is required before they go out, go to work, or attend school. They should wear a mask at all times when outside.
4. Arriving travelers can dine alone or with specific persons in a restaurant if they need to eat when outside. They should immediately put on a mask when they leave their seat or finish eating. They can temporarily remove their mask when dining and should put on their mask after finishing their meal.
According to the above specification, guest couldn't use the hotspring facility at 2 floor in Yamagata Kaku Hotel & Spa.
Thank you for your understanding and cooperation.

Reviews of Yamagata Kaku Hotel & Spa from real guests

Provided by verified guests of Agoda
9.3
Cleanliness9.6
Facilities9.1
Location9.6
Service9.6
Value for money9.0
High score for Yilan
Rating
9+ Exceptional (1,403)
8-9 Excellent (172)
7-8 Very Good (122)
6-7 Good (25)
<6 Below Expectation (31)
Time of the year
Mar - May (358)
Jun - Aug (471)
Sep - Nov (444)
Dec - Feb (480)

Show reviews that mention 

Showing 1,753 verified guest comments
12345
10.0
Exceptional
Tracy from Canada
Couple
Standard Double
Stayed 1 night in April 2023

Precious little gem of a hotel”

It's a really great hotel. Everything is so clean and pretty and so close to Jiaoxi station. Fortunately it was a weekday so we were given a corner unit. Special shoutout to the tall pretty receptionist who served us in English the whole way to our room. The room comes with a yukata you can wear to the communal bath, some small snacks and complementary drinks. Since we were placed on the 5th floor, sadly I had to draw the curtains to bathe, but it's spacious enough bath for 2. The hotel has a room for children to play in, and they also have a DIY activity to draw on a pouch (also located near the video game room). The communal bath was empty for me but they had enough space to accomodate 16 people comfortably. The baths have all the things you need to bathe present already, so you can just bring yourself. It is sex segregated though. Finally for the breakfast, it's a semi-buffet where you can order a specific set while getting extra items (i.e. fruits, bread, etc). It's such a nice little gem.

Reviewed April 20, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded April 21, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
YOUNCHUNG from South Korea
Couple
Standard Double
Stayed 1 night in January 2023

The perfect place to enjoy a peaceful hot spring vacation”

Breakfast was much better than expected. During the two-day stay, I experienced four types of cuisine: Taiwanese, Mediterranean, American, and Japanese. I really liked the Taiwanese cuisine, and the others were also delicious. The hot spring water quality is good, and the area is warm and humid, making it the perfect place to visit in the middle of winter. Communication in English is possible, and the staff are friendly. I requested an emergency kit because I hurt my foot a little, and although communication wasn't immediate, they responded well using product photos and an interpreter. The room environment is pleasant, and there is a space with a game console, so I had fun playing Wii. It's not easy to communicate with local restaurants in English, but all the places I visited treated me kindly, recommended menus, and I had a pleasant trip trying unexpected things. The accommodation was so good that I extended my stay from the originally planned one night to two nights. This was my third trip to Taiwan, and I was satisfied because the cost of living is cheap. I plan to visit this accommodation again next year. Highly recommended.

Reviewed February 02, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded February 03, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Hui from Singapore
Group
Standard Double
Stayed 3 nights in May 2023

Excellent modern ryokan (outside Japan)”

Stayed three nights with a group of friends. We were well looked after. Mini bar items were complimentary and replenished daily. Hot spring bath was the main troll for us. We availed ourselves daily. Highly recommend this hotel for relaxing break!

Reviewed May 17, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded May 19, 2023
Yamagata Kaku Hotel & Spa
9.6
Exceptional
Lim from Singapore
Group
Standard Double
Stayed 2 nights in March 2023

Great Spa hotel with lovely staff”

Public spa in hotel n private ones in room. Clean and relaxing with 43 deg and a higher temppool. There is also a 24 deg one for comfortable non heated one. Shampoo and conditioner plus bodywash are provided in public spa. Yukata provided in room for wearing to public spa. Hot spring water is nice n relaxing, giving a smooth skin. The staff are very helpful in providing information. We need help in finding laundrymart and they printed out the road direction for us. The mini fridge is a delightful surprise with provision of beer, coke, soy bean milk, energy drink. We are also delighted to find nice eateries within walking distance outside the hotel.

Reviewed March 25, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded March 26, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Belinda from Malaysia
Family with teens
Deluxe Twin
Stayed 1 night in May 2023

Comfortable hotel for family of 6”

Love the room size and place looks classy and spacious. The hot spring tub in the room allow us to enjoy the hot spring at our convenience. Staff is friendly and helpful

Reviewed May 05, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded May 06, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Fion from Singapore
Group
Standard Twin
Stayed 1 night in March 2023

Happy Guests ”

I enjoyed my stay, cozy room with comfortable beds and all the staffs were so friendly and helpful.

Reviewed May 07, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded May 08, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Shu-chuen from Taiwan
Family with teens
Deluxe Triple
Stayed 1 night in October 2022

High Quality Stay”

The location and facilities are very good. Staff are friendly and room is clean and new. The overall design can be more like Japanese-style. Let the travellers have nearly the same feeling in Japan. The breakfast has many choices but I suggest to reduce the serving quantity of the main dishes. Let the traveller have more to taste other self-serving choices.

Reviewed October 10, 2022

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded October 11, 2022
Yamagata Kaku Hotel & Spa
9.6
Exceptional
Lim from Singapore
Couple
Standard Twin
Stayed 2 nights in April 2023

Very near to train station, best hot spring ”

The hotel is very near to Jiaoxi train station. The staff are very polite and helpful. There are 3 hot spring pools (24.5 degree, 42 degree and 46 degree) for female. Very nice facilities - provide good quality kimono and slipper for wearing to the hot spring facility. Breakfast was surperb - in addition to buffet spread, one can choose an ala carte western, Japanese or Taiwan breakfast set. What I dislike was that the tv reception always hang or have break in transmission. Make watching of my drama show and sports live telecast very unpleasant.

Reviewed April 24, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded April 25, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
JEANCHARLES from Taiwan
Couple
Standard Double
Stayed 1 night in October 2020

A pleasant stay (too short !)”

I booked one night at Yamagata Kaku to enjoy some time with my girlfriend out of Taipei. The staff was very welcoming and caring. We enjoyed a free DIY activity after our arrival which was fun. The room was nice and clean. We didn't visit the public hotspring as we had the private one in the room with a big bathtub. The room amenities were also with fruits and drinks (coffee, tee, soda, beer, soy milk, and water of course). Everything was perfect. We had dinner at the Yonezawa restaurant at the top floor. The food was delicious ! It has been a while since I enjoyed such a quality meal at a hotel. And once again the staff was lovely and caring. Thank you for making our stay so pleasant. We will surely come back next time !

Reviewed October 19, 2020

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded October 21, 2020
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Lap from Taiwan
Couple
Standard Twin
Stayed 1 night in February 2023

Spectacular!”

Remarkable quality of service u can experience which resembles the kind of service u can enjoy in a 5-star Onsen ryokan in Japan. From welcoming @ check in to guiding us in our room as well as dining , we are provided a designated staff. You would definitely feel like u r a valued customer unlike many other 5-star hotels which cannot provide the same standard of service.

Reviewed February 03, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded February 06, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
LIM from Singapore
Couple
Standard Twin
Stayed 2 nights in December 2022

One of the best hotel in Jiaxi”

Really nice Onsen hotel! Spacious and comfortable room. Really friendly and helpful staff, nice breakfast offerings different main course to choose from. Will stay again!

Reviewed January 10, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded January 10, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Quek from Singapore
Family with young children
Deluxe Triple
Stayed 2 nights in December 2022

Great hotel”

The hotel is location is superb. It is very convenient as you will be able to find food right outside the hotel. The rooms are big and with big hot spring in your room to use at your convenience. My kids 18 yrs and 8 yrs enjoyed the room very much. And there is an activity for kid to do at 3.30pm.

Reviewed December 07, 2022

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded December 07, 2022
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Frankie from United States
Group
Standard Twin
Stayed 3 nights in May 2023

Perfect vacation”

super nice staff, clean room and clean onsen

Reviewed May 14, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded May 15, 2023
Yamagata Kaku Hotel & Spa
9.6
Exceptional
Denise from Singapore
Solo traveler
Standard Double
Stayed 1 night in February 2023

Not really for solo travellers ”

I’m a solo traveller and book the room with 1 adult stated. However I was asked repeatedly if I’m alone taking the big room with big bed. They didn’t sound rude but being single this will pinch a little at our sore spot? Other than that, the service is good, comes with some DIY activities, I see kids are enjoying. The breakfast is good, semi buffet style with a main of your choice serve to you but you can choose your bread, fruits, cereal and morning drink from the buffet spread. They have porridge for the Chinese stomachs. Overall is a comfy room.

Reviewed March 03, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded March 03, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Anthony from Singapore
Family with teens
Deluxe Twin
Stayed 3 nights in December 2022

Such a pleasant stay.. ”

Very well maintained and if high standards. Staff are friendly and helpful. Enjoyed both the onsen in the room and common bath. Only issue is the closing time is too early for the common bath for afternoon and night. Overall still a very good experience.

Reviewed December 16, 2022

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很高興您擁有美好愉快的住宿體驗,山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度,並致力為每位貴賓創造美好回憶,讓此趟旅程值得珍藏。 感謝您的評論,能讓貴賓感受到山形閣服務的用心,是同仁們最大的回饋及鼓勵。期待您的再次入住,也祝福您有美好的一天!

Responded December 16, 2022
Yamagata Kaku Hotel & Spa
10.0
Exceptional
曉婷 from Taiwan
Couple
Standard Double
Stayed 1 night in May 2023

Good service, great location, and quiet hotel”

The hotel staff were very friendly and helpful. The room was spacious and comfortable with a small balcony. The breakfast was filling and there was also a buffet. The location was convenient for visiting the night market and shopping. The only downside was the limited parking options.

Reviewed May 16, 2023

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很高興您擁有美好愉快的住宿體驗,山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度,並致力為每位貴賓創造美好回憶,讓此趟旅程值得珍藏。 感謝您的評論,能讓貴賓感受到山形閣服務的用心,是同仁們最大的回饋及鼓勵。期待您的再次入住,也祝福您有美好的一天!

Responded May 19, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Raymond from United States
Couple
Standard Twin
Stayed 1 night in March 2023

Best hot spring hotel in Yilan”

Best hot spring hotel with in-room hot spring and Japanese style communal hot spring as well. Highly recommended.

Reviewed April 03, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded April 05, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Camellia from Taiwan
Family with teens
Deluxe Twin
Stayed 1 night in June 2022

High service standard ”

The location is excellent with famous local delicacies within 5-10min walk from hotel. We enjoyed the onsen in the hotel room which is almost sparkle clean. Staff service standard is high, similar to Japan hotel standard.

Reviewed June 23, 2022

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很高興您擁有美好愉快的住宿體驗,山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度,並致力為每位貴賓創造美好回憶,讓此趟旅程值得珍藏。 感謝您的評論,能讓貴賓感受到山形閣服務的用心,是同仁們最大的回饋及鼓勵。期待您的再次入住,也祝福您有美好的一天!

Responded June 25, 2022
Yamagata Kaku Hotel & Spa
10.0
Exceptional
JinPei from Taiwan
Couple
Standard Twin
Stayed 1 night in February 2022

Great hot spring hotel”

clean and there is a great Ramen store on the ground floor.

Reviewed February 11, 2023

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Thank you for your interest in Yamagata Kaku Hotel & Spa and taking the time to share your enjoyment experience. It is our pleasure to serve you. We appreciate your message, and would like to see you again.

Responded February 12, 2023
Yamagata Kaku Hotel & Spa
10.0
Exceptional
Peng from United States
Couple
Standard Double
Stayed 2 nights in October 2022

New hotel”

This hotel is clean and relatively new. The staff are friendly and polite. I love their hot tub design. Very relaxing stay!

Reviewed November 25, 2022

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很高興您擁有美好愉快的住宿體驗,山形閣希望每位到訪的旅人皆能在此享受頂級美人湯泉與服務傳遞的溫度,並致力為每位貴賓創造美好回憶,讓此趟旅程值得珍藏。 感謝您的評論,能讓貴賓感受到山形閣服務的用心,是同仁們最大的回饋及鼓勵。期待您的再次入住,也祝福您有美好的一天!

Responded November 25, 2022
Yamagata Kaku Hotel & Spa
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