YOTELAIR Singapore Changi Airport
Newly built
Free Wi-Fi

YOTELAIR Singapore Changi Airport

78 Airport Boulevard, Changi, Singapore, Singapore, 819666
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Premium Queen - Bedroom YOTELAIR Singapore Changi Airport
Premium Queen - Bedroom
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    Lobby YOTELAIR Singapore Changi Airport
    Lobby YOTELAIR Singapore Changi Airport
    Entrance YOTELAIR Singapore Changi Airport
    Premium Queen - Bedroom YOTELAIR Singapore Changi Airport
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    Exterior view YOTELAIR Singapore Changi Airport

    YOTELAIR Singapore Changi Airport Reviews

    8.4
    Excellent
    /10
    (50 reviews)See what guests said
    9.4
    Exceptional cleanliness
    Recommended by 83% of guests

    Things you’ll love about YOTELAIR Singapore Changi Airport

    Things you'll love

    • 320 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    • Vending machine

    Exceptional
    Location
    9.2
    See map
    Exceptional location
    Nearby
    Popular
  • Changi Airport MRT Station320 m
  • Singapore Changi Airport550 m
  • TWG Tea560 m
  • Changi Museum1.74 km
  • Victoria's Secret1.76 km
  • Vine & Leaf1.76 km
  • Eu Yan Sang1.76 km
  • Madame Butterfly1.76 km
  • Pure Gold1.76 km
  • Ralph Lauren1.76 km
  • This property is in high demand!

    Booked 30 times since yesterday

    Value for money7.5
    Distance to city center21km
    Location rating9.2
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport550 m

    Rooms available at YOTELAIR Singapore Changi Airport

    Premium Queen
    Premium Queen
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 19 m²/205 ft²
    • Non-smoking
    • 1 double bed and 1 bunk bed
    Enter dates to see prices
    Room - Day Use, Max 6 Hours Between 12:00 AM to 6:00 AM
    Room - Day Use, Max 6 Hours Between 12:00 AM to 6:00 AM
    ...
    • Room size: 10 m²/108 ft²
    • Non-smoking
    • 1 queen bed
    Enter dates to see prices
    Room - Day Use, Max 6 Hours Between 6:00 PM to 12:00 AM
    Room - Day Use, Max 6 Hours Between 6:00 PM to 12:00 AM
    ...
    • Room size: 10 m²/108 ft²
    Enter dates to see prices
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    More about YOTELAIR Singapore Changi Airport

    More about YOTELAIR Singapore Changi Airport

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of YOTELAIR Singapore Changi Airport from real guests

    Agoda Reviews (50)
    8.4
    /
    10
    Excellent
    Cleanliness9.4
    Facilities7.6
    Location9.2
    Service8.3
    Value for money7.5
    Provided by verified guests of Agoda
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    All guests (50)
    All room types
    Showing 17 verified guest comments
    6.4
    Good
    Guat from Australia
    Business traveler
    Family Room
    Stayed 2 nights in May 2019

    Unsuitable for babies or young children, ”

    Bunk beds difficult to climb, can be dangerous to young children. Space limited / cramp. No chair no kettle to boil water for baby needs. Breakfast package a disaster. Dining room dirty and has NO food at least a hour before breakfast ends. No staff to make checks, has to ask the reception for basic cold milk! Only recommend to friends who wants a very short stopover!

    Reviewed May 14, 2019
    7.6
    Very good
    Boon from Singapore
    Business traveler
    Premium Queen
    Stayed 2 nights in May 2019

    Very good”

    hotel rooms -queen size bed is too cramp and small. breakfast spread is disappointing.

    Reviewed May 12, 2019
    9.2
    Exceptional
    Alison from United States
    Solo traveler
    Premium Queen
    Stayed 1 night in May 2019

    Singapore transit”

    Very convenient location, access to shops and restaurants, access to walking area. The room has everything you need for an overnight stay, readily accessible.

    Reviewed May 11, 2019
    9.2
    Exceptional
    MARIA from Indonesia
    Couple
    Premium Queen
    Stayed 1 night in May 2019

    Good for short transit”

    Cons : Too narrow to keep luggage. Not good for traveller with big luggage.

    Reviewed May 09, 2019
    6.4
    Good
    CHONG from Singapore
    Couple
    Premium Queen
    Stayed 1 night in May 2019

    Basic factilities ”

    If you like to stay over to catch the waterfall show at night, it’s worth it to stay over as staycation. Otherwise there’s nothing much you can do at the hotel.

    Reviewed May 06, 2019
    5.2
    Khai from Singapore
    Couple
    Premium Queen
    Stayed 1 night in May 2019

    Don’t recommend ”

    Don’t recommend for staycation at Yotelair. Room is very small and doesn’t even have kettle. Breakfast was very bad and little. Paid $10+ per pax was totally not worth.

    Reviewed May 06, 2019
    9.6
    Exceptional
    Reza from Singapore
    Couple
    Premium Queen
    Stayed 1 night in April 2019

    Small yet functional”

    Good place to take a quick nap if you want to explore Singapore for a short time during a long transit. Room is small yet comfortable. Not for those who carry a lot of luggage.

    Reviewed May 03, 2019
    9.2
    Exceptional
    Pete
    Solo traveler
    Premium Queen
    Stayed 1 night in May 2019

    A great option for a quick layover”

    Pros: Great location in the newly opened Jewel. Clean room. Superb free wi-fi. Cons: Self check-in process is horrible, at best. I believe I saw a total of thirty (at least!) unique screens to click through. Couple this with a credit card reader that is not integrated into the check-in kiosk itself, an unintuitive passport scanner (also not directly integrated) and a key making process that completely failed. Whoever designed this system should find new work, it truly is an embarrassment. Pro-tip: skip this process altogether and go directly to the manned desk. Room is really only functional for 1 person max. Signage inside the hotel could be better. Shower allows water to get all over the main part of the bathroom. I get that the whole bathroom area is, in theory, a wet bathroom but it's not well designed.

    Reviewed May 03, 2019
    8.4
    Excellent
    Ronald from United Kingdom
    Solo traveler
    Premium Queen
    Stayed 1 night in April 2019

    Good for long waits between flights”

    I had an overnight layover on the way back to London from Manila. This hotel at Changi airport proved ideal for a few hours sleep before a mid-morning flight. The only problems are the lack of adequate signs to the hotel in Terminal 1 (and there were no directions on their website) and the small room size. Two people with the usual luggage could be cramped. However, for horizontal rest between flights it is an ideal hotel.

    Reviewed April 30, 2019

    Dear Ronald, Greetings from YOTELAIR Singapore Changi Airport! Thank you for sharing your valuable feedback with us and it is only through feedback such as yours that we strive to improve on our services. We are glad that you had a good rest with us before your next flight. Pertaining to the directional signage, that is something that we have raised up to the airport management and we are in the midst of reviewing potential way-finding signage to make finding the hotel easier. YOTELAIR Singapore is located on Level 4 of Jewel, with the nearest Lobby being Lobby H. Jewel is directly connected to Terminal 1, coupled with 2 sheltered sky walk bridges from Terminals 2 and 3. A complimentary shuttle service is available from Terminal 4 to bring guests to Jewel. We look forward to welcoming you back to the hotel in the near future.

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    YOTELAIR Singapore Changi Airport
    10.0
    Exceptional
    RAFAEL from Philippines
    Couple
    Premium Queen
    Stayed 1 night in April 2019

    Wonderful Hotel”

    Yotel makes my 1 day stay at Changi Wonderful

    Reviewed April 29, 2019

    Dear RAFAEL, Greetings from YOTELAIR Singapore Changi Airport! Thank you for sharing your feedback with us and we are glad that you had an enjoyable stay! We hope you also had some time to walk around Jewel and check out the various sights and sounds. We look forward to welcoming you back to the hotel in the near future.

    Responded May 02, 2019
    YOTELAIR Singapore Changi Airport
    8.8
    Excellent
    John from Philippines
    Couple
    Premium Queen
    Stayed 1 night in April 2019

    Great Hotel”

    You'll wonder how they fit a Mall in an airport. It is huge! I think it is 6-7 floors with a wonderful fountain in the middle. Yotel only gives you a 15 sq meter room but amazing how they fit everything. Truly minimalist. No coffee, but they give you water. The shower area is good. nice hot water. I'd go back here!

    Reviewed April 27, 2019

    Dear John, Greetings from YOTELAIR Singapore Changi Airport! Thank you for the feedback and we are glad that you had an enjoyable stay with us. We look forward to welcoming you back to the hotel in the near future.

    Responded May 02, 2019
    YOTELAIR Singapore Changi Airport
    7.6
    Very good
    Peck from Brunei Darussalam
    Couple
    Premium Queen
    Stayed 1 night in April 2019

    Sleep only, don't expect more.”

    Stayed one night in the premium queen room. This is only a transit hotel, so don't expect the hospitality of a hotel proper. We were lucky when we checked in at about 4.00pm on 23rd April. They were not too busy, and Vivien was exceptionally helpful. She even assisted with our large heavy suitcase. The woman who took over after her shift was cold, unfriendly and very unwelcoming, especially toward our visitors who were curious about the place. Generally, the place felt sterile. Coffee was not replenished and tables not cleared, although the view at the lounge was fantastic . On the whole, its an interesting experience if you travel light and willing to pay a premium price for a good night sleep. For a quick shower and a power nap, I prefer to pay for use of lounge on level one. And for a longer stay, better to check into a hotel proper.

    Reviewed April 25, 2019

    Dear Peck, Thank you for sharing your feedback with us. It is only through constructive feedback such as yours that we strive to improve on our service delivery. We do apologize for any shortfall in service that you experienced with us during your stay. We have taken note of your comments and have taken the opportunity to use the points raised for re-training efforts, and to emphasize to our colleagues, the importance of ensuring that our guests are well looked after, and staying in a clean and comfortable environment. We look forward to welcoming you back to YOTELAIR Singapore Changi Airport in the near future.

    Responded May 02, 2019
    YOTELAIR Singapore Changi Airport
    5.6
    Christine from United States
    Couple
    Premium Queen
    Stayed 1 night in April 2019

    If you have luggage don't come here”

    It was very difficult to find and difficult to get to. The taxi dropped us off outside the mall. No one knew where in the mall the hotel was. Finally located it and dragged our luggage through the crowds, jammed in elevators and up escalators. Reception was packed. Stood in line for 45 minutes and room not ready. No where to sit due to crowd. Refreshments empty.

    Reviewed April 23, 2019

    Dear Christine, Thank you for your email and kind feedback. As Jewel Changi had only recently opened its doors to the public, it experienced high volume of traffic from both local residents and tourists alike. We do sincerely apologize for the shortfall in the wait time you experienced as we were experiencing high occupancy as well as dealing with with many curious mall patrons coming in to enquire about the hotel property. Please rest assured that we have done the necessary training measures for our team and also reiterated to the mall management on crowd control during busy periods. We look forward to welcoming you back to YOTELAIR Singapore Changi Airport in the near future. Regards, Norman Cross General Manager

    Responded April 24, 2019
    YOTELAIR Singapore Changi Airport
    8.0
    Excellent
    aaron from Singapore
    Business traveler
    Premium Queen
    Stayed 1 night in April 2019

    Premium queen bed room ”

    The rooms is very small , there is no space to unpack the luggage nevertheless the bed is comfortable & able to incline the bed

    Reviewed April 22, 2019

    Dear Aaron, Thank you for sharing your feedback with us! Our cabin designs are modeled after first class airline cabins and offer a compact and efficient layout. Due to the size of our Premium Queen cabins, there is a storage area below the bed frame which is suitable for a cabin sized luggage. We encourage our guests who have more luggage to store them at the Baggage drop counter located on Level 1 in Jewel, which is available at a fee. We would suggest booking a family cabin in future which can accommodate up to 4 adults, and has more space for bigger luggage. We look forward to welcoming you back to the hotel in the near future.

    Responded May 02, 2019
    YOTELAIR Singapore Changi Airport
    8.8
    Excellent
    Alvin from Singapore
    Family with teens
    Premium Queen
    Stayed 1 night in April 2019

    Had to wait for three hours to check in. ”

    Instead of auto check in, we had to queue for manual check in, only to he told the rooms were not ready. Had to wait for three hours and then approached the counter for a very late check in!!!!

    Reviewed April 22, 2019

    Dear Alvin, Greetings from YOTELAIR Singapore Changi Airport. First of all, please accept our apologies for the shortfall in service that you experienced during your last stay with us. As we were experiencing high occupancy during that period with multiple check -ins and check-outs, we do recognize that there were delays in getting cleaned cabins for our guests. Please rest assured that we have since re-trained our colleagues to better manage such high occupancy situations, ensuring that such incidents do not occur again. We look forward to welcoming you back to the hotel soon.

    Responded May 02, 2019
    YOTELAIR Singapore Changi Airport
    6.4
    Good
    mabeline from Singapore
    Family with young children
    Premium Queen
    Stayed 1 night in April 2019

    Crowne plaza may seem more expensive but offers more value & quality”

    My stay was wrought with issues. From start, I called to ask for nearest carpark and was referred to t1 when upon arrival at 2.30pm the nearest parking was available right within jewel itself, and at the lobby just below the hotel. At check in, self help terminals did not have my booking details and I had to be assisted with check in manually. The staff was courteous enough although no effort was made to share with me about the hotel (normally I would expect this since they were new). I extended my checkout by 4hrs as checkout was at 12nn and I had a 2year old whose nap time was then and he sleeps 2.5hrs. True enough my Son fell slept at 1pm along with my Husband. Both were rudely awakened by deafening music blasting through the room’s speakers at 2.50pm. I quickly headed back and realise my room card couldn’t unlock the room too. The staff apologised for both issues but also said the loud music was the fault of jewel. Poor service recovery and wasted money for the extension.

    Reviewed April 16, 2019

    Dear Mabeline, Thank you for sharing your valuable feedback with us. It is only through constructive feedback such as yours that we strive to improve on our service deliveries. Please accept our sincere apologies for the shortfall in services you experienced during your stay with us. Although Terminal 1 and Jewel share the same carpark, we have reiterated this across to our colleagues to direct guests to the Jewel carpark instead. We experienced some software glitches on our booking system on the day and hence your reservation details were not reflected. please rest assured that this issue has now been rectified. Pertaining to the loud music, this was a technical system error that happened within the Public announcement system in Jewel. As we are located in Jewel itself, we immediately brought this to the necessary department concerned to ensure that the music was cut off to minimize the disturbance to our guests. We look forward to welcoming you back to YOTELAIR soon.

    Show more
    YOTELAIR Singapore Changi Airport
    8.8
    Excellent
    NATSUKO from Japan
    Couple
    Premium Queen
    Stayed 1 night in April 2019

    とても部屋は小さいです。”

    でも機能的でおもしろかったです。チェックインはipadがおいてあるので自分でやるようになっています。これがけっこう難しくてパスポートの読み込みがうまくいかず、結局スタッフに助けてもらいました。 部屋はベッドでほぼいっぱい。トイレとシャワーはカーテンやガラスで仕切られているだけなので友人同士は厳しいかも。一度入国しないとならないし10分くらい歩くけど、新しいしJEWELも見たかったので泊まってよかったです。トランジットホテルより安かったし。また機会があってこの値段なら泊まります。夜遅く着いたときにも使えそう。

    Reviewed May 07, 2019
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    YOTELAIR Singapore Changi Airport
    |Excellent 8.4
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    • Exceptional location
    • Singapore Flyer
    • Changi Airport MRT Station is within 0.32 km