Check-in is not possible after 06:00 PM. Guests arriving outside the mentioned check-in hours are requested to provide an estimated time of arrival in the Special Request section upon booking.
Any additional people that are not included in the original reservation are not allowed to stay.
Children under 6 years old will be charged JPY 2,000 per child per night when using existing bedding.
Please inform the property regarding number of children, age, meal plan, and extra bed requests in the Special Request section upon booking.
The property provides non-reserved pick-up service from JR Yufuin station. Kindly contact the property when you arrive at the station.
There is no English speaking staff at the property.
Guests who reserved a room with dinner must check in before 06:00 PM or dinner cannot be served and no refund provided.
When booking more than 5 rooms, different policies and additional supplements may apply.