Yumoto Shirogane Onsen Hotel
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7.7
Very good
0.4% this month
/10
(568 reviews)See what guests said
See map
7.8
Very good
Location rating score
Very good location
Parking
FREE
  • Shirahige Falls80 m
  • Observation Platform of Mt. Tokachi140 m
  • Blue pond3.01 km
  • Tokachidake Bogakudai Observation Tower3.13 km
  • Goto Sumio Musium12.15 km
  • Chiyoda Hill Lookout13.77 km
  • Kamifurano Train Station13.86 km
  • Flower Land Kamifurano13.88 km
  • Kamifurano Municipal Hospital14.21 km
  • Takushinkan14.21 km
  • Yumoto Shirogane Onsen Hotel

    Shirogane, Biei-cho, Kamikawa-gun, Biei, Furano, Japan, 071-0235 - See map
    "There's one English fluent staff who is very professional and thoughtful."
    M - July 13, 2018
    Excellent comfort
    8.7 room quality and comfort
    Excellent service
    8.1 rating for service
    • Sauna

    • Hot spring bath

    • Daily housekeeping

    • Shops

    • Safety deposit boxes

    This property is in high demand!

    Booked 17 times

    Property ranking|Compared to 269 Furano properties
    See all rankings
    Room comfort score
    8.7/10
    Review score - United States
    8.4/10
    Cheapest price score
    Location score
    7.8/10
    Better than
    97
    %
    of Furano properties
    Better than
    95
    %
    of Furano properties
    Better than
    93
    %
    of Furano properties
    Better than
    89
    %
    of Furano properties
    Value for money7.7
    Location rating7.8

    Rooms available at Yumoto Shirogane Onsen Hotel

    8.7
    Excellent
    Room comfort & quality
    Japanese Style Room Main Building
    Japanese Style Room Main Building
    ...
    • Room size: 12 m²/129 ft²
    • Nature view
    • 4 futons
    Enter dates to see prices
    Japanese-style Room (Main Building)
    Japanese-style Room (Main Building)
    ...
    • Room size: 12 m²/129 ft²
    • Smoking allowed
    Enter dates to see prices
    Japanese-style Room (Main Building)
    Japanese-style Room (Main Building)
    ...
    • Room size: 15 m²/161 ft²
    • Smoking allowed
    Enter dates to see prices
    Annex Japanese Style Room
    Annex Japanese Style Room
    ...
    • Room size: 13 m²/140 ft²
    • Bathtub
    • 2 futons
    Enter dates to see prices
    Japanese-style Room (Main Building)
    Japanese-style Room (Main Building)
    ...
    • Non-smoking
    • Shower
    Enter dates to see prices
    Beds Japanese Style - Smoking
    Beds Japanese Style - Smoking
    ...
    • Smoking allowed
    Enter dates to see prices
    Annex Japanese-Style Room
    Annex Japanese-Style Room
    ...
    • Smoking allowed
    Enter dates to see prices
    Annex Japanese-Style Room
    Annex Japanese-Style Room
    ...
    • Smoking allowed
    Enter dates to see prices
    Beds Japanese Style - Smoking
    Beds Japanese Style - Smoking
    ...
    • Smoking allowed
    Enter dates to see prices
    Stateroom, Suite, Annex Beds Japanese Style - Smoking
    Stateroom, Suite, Annex Beds Japanese Style - Smoking
    ...
    • Smoking allowed
    Enter dates to see prices

    What people love about Yumoto Shirogane Onsen Hotel

    • 9.2
      Exceptional

      "The hotel also offers free shuttle bus to blue pond & to Asahikawa station where we can hop on to another zoo shuttle bus."

      Hong T.

      |

      January 2, 2018

    • 9.2
      Exceptional

      "Great outdoor onsen as well."

      Sheng

      |

      June 18, 2018

    • 9.2
      Exceptional

      "Really great stay"

      Sheng

      |

      June 18, 2018

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    More about Yumoto Shirogane Onsen Hotel

    More about Yumoto Shirogane Onsen Hotel

    9.2
    Exceptional

    "Meals offered are delicious."

    Hong T.

    |

    January 2, 2018

    An overview

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    What they offer

    8.4
    Excellent
    Staff 

    "We could experience the culture of sleeping on tatami, which..."

    Sie H.

    |

    June 17, 2017

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    Food and dining

    Restaurants on site

    Restaurant
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Yumoto Shirogane Onsen Hotel from real guests

    Overall rating
    7.7
    Very good
    From 1187 reviews
    Provided by verified guests of
    Agoda Reviews (568)Booking.com Reviews (604)
    Rating via Agoda7.7
    /
    10
    Cleanliness7.6
    Facilities7.3
    Location7.8
    Room comfort and quality8.7
    Service8.1
    Value for money7.7
    High score for Furano
    Rating
    9+ Exceptional (86)
    8-9 Excellent (33)
    7-8 Very Good (59)
    6-7 Good (23)
    <6 Below Expectation (72)
    Time of the year
    Mar - May (33)
    Jun - Aug (121)
    Sep - Nov (34)
    Dec - Feb (85)
    All guests (568)
    All room types
    All languages
    Showing 273 verified guest comments
    12345
    8.0
    Excellent
    Ju from Malaysia
    Family with young children
    Japanese-style Room (Main Building)
    Stayed 1 night in May 2019

    Comfortable Stay”

    I travelled with 2 young kids. They had 1 outdoor hot onsen and 2 indoor hot onsen, 1 cold pool, 1 sauna. It wasn't crowded when I stayed in mid may. Staff were nice as well. We slept with 4 futons, and it was very comfortable. Dinner was a set dinner and it was very filling. The individual dishes weren't mind-blowing, but it was good comfort food. Breakfast was buffet style and quite yummy with a mixture of Jap and Western offerings.

    Reviewed May 29, 2019
    8.4
    Excellent
    jo from Belgium
    Couple
    Annex Japanese Style Room
    Stayed 1 night in June 2019

    Tour group onsen hotel”

    Outside baths are located right above the waterfall, but have no views due to the fence, a bit of a shame

    Reviewed June 28, 2019
    2.0
    AIKO from Japan
    Couple
    Japanese-style Room (Main Building)
    Stayed 1 night in June 2019

    Absolutely bad”

    I never stay this hotel again. Never recommend to my friends to stay here. Every things here are bad and mad. Dinner is like a leftover, I thought it was not foods for a customer. Stop messing around.

    Reviewed June 05, 2019
    10.0
    Exceptional
    Jason from Singapore
    Solo traveler
    Annex Japanese Style Room
    Stayed 1 night in January 2019

    Great outside bath”

    Next to shiratage waterfalls. So close that male outside bath walkway can be seen from the bridge nearby. But great outside bath with not so hot water with snow falling and light classical music playing in the background. Will visit again if I come here.

    Reviewed January 13, 2019
    9.2
    Exceptional
    KIT from Malaysia
    Couple
    Annex Japanese Style Room
    Stayed 1 night in May 2019

    Nice room and friendly staff”

    The onsen hotel are quite good value compare with nearby. Onsen is included.

    Reviewed May 13, 2019
    10.0
    Exceptional
    Mariann from United States
    Couple
    Annex Japanese Style Room
    Stayed 2 nights in December 2017

    Exceptional”

    The meals were delicious, and the hotel was clean and spacious. It was worth every penny. The location was great except far from town and during the winter, you need to be aware of the bus schedule. We had to ride in a crammed bus for an hour to get to the hotel because there were so few buses and options to get there, since there were no taxis during that time. Line up EARLY for any buses you plan to take from there.

    Reviewed July 31, 2018
    10.0
    Exceptional
    Darryl from Singapore
    Couple
    Annex Japanese Style Room
    Stayed 1 night in December 2017

    Good value Ryokan type stay with nice outdoor onsen! ”

    Really good value. Not an upscale kaiseki dinner but sufficiently enjoyable to give us a memorable experience. The outdoor onsen was really nice and the free shuttle to the blue pond was a nice bonus. I like the fact that it had pickups from Asahikawa Station which made it really easy to get there if you don't drive. The hotel is just near the Shirogane waterfalls which was absolutely magnificent!

    Reviewed January 07, 2018
    8.4
    Excellent
    Sahapoom from Thailand
    Couple
    Annex Japanese Style Room
    Stayed 1 night in October 2016

    Good price & nice surrounding , Lovely outdoor onzen”

    Hotel located near Blue Pond (2.2 km) & Shiragane water fall(just behind the hotel). Far away from town , but everything you need is in the hotel. Dinner & breakfast is included (as I said , it's far away from town) . Price is friendly.

    Reviewed August 04, 2017
    9.6
    Exceptional
    Deng from Singapore
    Couple
    Annex Japanese Style Room
    Stayed 2 nights in June 2017

    Underrated Ryokan!”

    The room is spacious and beautiful. The ryokan is beside a beautiful waterfall and what's more, the dinners we had at the ryokan were delicious and lavish. The breakfasts were good too, as there were many varieties of delicious food. The staff is also highly responsive and welcoming . At 180 sgd per day, it was value for money. Highly recommended!

    Reviewed June 10, 2017
    6.0
    Leng from Singapore
    Couple
    Annex Japanese Style Room
    Stayed 1 night in October 2018

    Average Onsen”

    Need to avoid season where there tends to be flying bugs into the rooms in october Room we got had stains on tatami floor. Holes on one side of the wall and very old corner dingy room. By far in my opinion below average of what i normally get from onsen hotel in Nooboribetsu Hakone and Lake Kawaguchiko. Having said that, Dinner was excellent, and location excellent if you are visiting Biel Blue lake and the waterfall behind it. The Onsen spring water itself was one of the best in terms of the temperature and its landscape surrounding it was one of the best!

    Reviewed October 17, 2018
    4.8
    Hoon from Singapore
    Couple
    Annex Japanese Style Room
    Stayed 2 nights in June 2019

    Acceptable”

    The old staff are blunt which is very unlike Japanese culture in terms of the service industry. My husband was very disappointed with the stay.

    Reviewed June 10, 2019
    8.8
    Excellent
    WAI from Hong Kong
    Couple
    Japanese-style Room (Main Building)
    Stayed 1 night in April 2019

    Good”

    Good

    Reviewed April 17, 2019
    10.0
    Exceptional
    Angela from Singapore
    Couple
    Annex Japanese Style Room
    Stayed 1 night in December 2018

    Exceptional”

    The food provided was decent and the hotel amenities were simple. The onsen was decent too. The hotel was located behind the Shirogane waterfall which was breathtaking in the winter.

    Reviewed March 06, 2019
    9.6
    Exceptional
    JISUN from Singapore
    Couple
    Annex Japanese Style Room
    Stayed 1 night in June 2019

    Great stay in onsen”

    Its on top of the Shirogane waterfall. We stayed 1night and really enjoyed the time here. Good for those who want to enjoy onsen & nature :) Thanks for good service

    Reviewed June 23, 2019
    9.2
    Exceptional
    M from United States
    Solo traveler
    Japanese Style Room Main Building
    Stayed 1 night in July 2018

    Exceptional”

    I like that it's not too crowded and there're activities nearby. Natural hot spring pool is open overnight so it is more convenient for hotel guest. Breakfast is excellent! Staff are really nice. There's one English fluent staff who is very professional and thoughtful. He suggested that we could stop by Blue Pond on our way to the hotel while he would take care of our languages. Although it is just 40-minute walk from Blue Pond to the hotel, we walked uphill. Walking one way to the hotel is more than enough for exercise. Nevertheless, they do not reply emails. They mostly answer calls. Luckily, staff from the information center nearby train station helped me arrange for the shuttle service. They can improve in shuttle arrangements. I lives in United States and found this hotel online. My flight schedule may be different from others. My flight was around 1pm so I needed to leave the hotel before their first shuttle and even before the first bus. I took taxi to train station.

    Reviewed July 13, 2018
    4.8
    Catherine from Singapore
    Couple
    Japanese Style Room Main Building
    Stayed 1 night in July 2018

    Kaiseki Dinner was good but not value for money at all during peak period”

    Very very basic hotel that charges for room amenities & even has to bring 100 Yen as deposit to use the locker in the onsen which is very inconvenient for guests. The hotel facilities are quite dated and not renewed, although outdoor onsen was nice the natural rocks were not polished and it hurts, saw spider webs in outdoor onsen too. I don’t mind staying here if it’s cheap but the price I paid for this period is really not worth. The only consolation of staying here was the really the dinner.

    Reviewed July 12, 2018
    8.8
    Excellent
    Teresa from United States
    Couple
    Annex Japanese Style Room
    Stayed 2 nights in January 2018

    Excellent”

    Great view and location but don't expect convenience Clean and relatively quiet Extremely warm even with the heat off Friendly staff but doesn't understand much English No laundry facilities (was told by staff) No tattoo facility (sign at door)

    Reviewed January 22, 2018
    9.2
    Exceptional
    Hong from Singapore
    Family with young children
    Japanese-style Room (Main Building)
    Stayed 2 nights in December 2017

    Good service & meals”

    Staffs are friendly to offer help (e.g. move luggages from bus to hotel during snow storm period, help to call & find out if it's suitable to travel to Asahimaya Zoo, proactively inform if shuttle bus to blue pond is operating based on weather). Meals offered are delicious. The only thing is nothing around the location except for Shirogane Waterfall - a MUST go place especially during winter. The hotel also offers free shuttle bus to blue pond & to Asahikawa station where we can hop on to another zoo shuttle bus. I will surely go again. Enjoy the onsen bath there too.

    Reviewed January 02, 2018
    8.8
    Excellent
    Jason from Singapore
    Couple
    Annex Japanese Style Room
    Stayed 1 night in November 2017

    Fantastic Place for relaxation”

    Fantastic services from staff, giving us a call when we were still on our way, driving to the hotel as the hotel serves dinner to the guests. Reserved our dinner for us when we arrived. When we went back to our room after dinner, the beds are laid out nicely for us in the room. Excellent services. Very nice Onsen with a good view. Location, right next to the Shirahige Waterfall and only 2 km from the famous Blue Pond.

    Reviewed November 28, 2017
    3.6
    Yap from Hong Kong
    Couple
    Japanese Style Room Main Building
    Stayed 1 night in September 2017

    The room is so smell like cigarettes. They did not clean up the smell at all”

    The service is bad. Asked for change room coz it's so bad smell . They just said all room can smoke and rejected not even sending people to clean up the smell . It makes all my clothing full of cigarettes smell after sleeping there for 1 night . The tatami also very dirty. It's not up to Japanese standard on cleaness

    Reviewed September 16, 2017
    12345
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