Staff are very friendly and polite, switched their greeting to English the moment to checked our room number, little things like these are appreciated...
Eunice | November 13, 2018
Room is huge and overlooking a beautiful mountain with patches of snow (its early winter) and chair lift.
Amirah | December 18, 2019
Best location near to train station has always been our main preference when picking a hotel.
Amirah | December 18, 2019
The public baths are great and certainly can refresh you after a day of skiing.
LAM | January 21, 2020
The hotel also provide onsen service, very relaxed and nice.
Lee N. | April 15, 2017
The location is very convenient to Echigo Yuzawa station.
Lee N. | April 15, 2017
270 meters to public transportation
Free Wi-Fi in all rooms!
Hot spring bath
|Value for money||8.3|
Check-in is from 3:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
A stay at Yuzawa Grand Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Yuzawa Grand Hotel has a car park right on site for maximum convenience. Car parking is free for guests. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around Yuzawa with private transportation, the hotel can arrange taxi service.
Yuzawa Grand Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Good location if u are taking the train."
January 2, 2019
"Complimentary cold sake/beer after onsen"
March 4, 2019
"Great Hotel, close to the JR station."
February 8, 2019
Designed for both business and leisure travel, Yuzawa Grand Hotel is ideally situated in Yuzawa; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Echigo No Oyado Inamoto Onsen, Ponshukan Sake and Rice Museum, Shosenkaku Kagetsu Onsen.
Offering hotel guests superior services and a broad range of amenities, Yuzawa Grand Hotel is committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, car power charging station, daily housekeeping, 24-hour front desk, luggage storage.
Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, clothes rack, linens, mirror, slippers. The hotel's ski equipment rentals, sauna, hot spring bath, skiing, spa are ideal places to relax and unwind after a busy day. With an ideal location and facilities to match, Yuzawa Grand Hotel hits the spot in many ways.
"Breakfast & dinner was good, with variety."
December 26, 2018
Children and extra beds
All children are welcome.
Extra beds are dependent on the room you choose. Please ask the property for more details.
Yuzawa Grand Hotel
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Great location ”
Less than 5 min walk from Echigo Station. A phone call and a mini bus is at Echigo Station to pick us. It’s really helpful as although it’s nearby, the walk up slope to hotel would be challenging with luggage. Breakfast & dinner was good, with variety. Did not use the onsen, so can’t conment on that. Was in the Deluxe Room for 3 (futon style). Room is spacious. Like it that there is a sleeping area, sitting area & a “balcony”. Highly recommend!
Dear It is 3 minutes on foot from Echigo Yuzawa Station, which is very close but the slope is steep. If you walk with luggage you will get exhausted, so please utilize the pick-up service. If you call me from the east of Echigo Yuzawa Station, I will pick you up in 1 minute.
Good location with nice traditional rooms”
1 min walk to Yuzawa station but it's located on top of a steep incline, so if you have heavy luggages and/or elderly with you, pls just get the staff at tourist info centre in the Yuzawa station to call the hotel to send a van over. Staff are very friendly and polite, switched their greeting to English the moment to checked our room number, little things like these are appreciated. Luggage storage before check-in/after check-out is self-service, there is a free locker area just near the reception. Hotel facilities appear to be very elderly/handicapped friendly. 2 female onsen and 1 male onsen available, for the bigger female one go to the South hall. Room is nice and clean, the overall space is quite good, but the hairdryer is weak and inconvenient to use. Breakfast buffet selection had a good variety but some items ran out quickly (the elderly visitors wake up really early to eat so consider yourself warned) and weren't replenished.
Dear We have inconvenienced you due to late refreshing of dishes. I am terribly sorry. I will try to raise the speed of replenishment. Although the hair dryer is gradually exchanged, it takes a little more time to complete the exchange of all the rooms. Please understand.
Under 5min walk from echigo station. Although a lil tired deco but it’s very clean and amazing amenities- 1. Complimentary cold sake/beer after onsen 2. Outdoor & indoor onsen is beautiful 3. Large variety bfast & dinner buffet. Live stations - freshly made sushi, snow crabs & beef
Dear Access from Echigo Yuzawa Station is the greatest attraction of the hotel. Arriving at the hotel with almost no walk from the station, there are several ski areas within a few minutes by shuttle bus from the hotel. We have prepared a delicious meal, so please come again next year.
i like onsen”
Dear Thank you for staying. We look forward to your next visit.
ideal location, great onsen, best view”
Our large room offers the most wonderful view of Yuzawa's snow capped mountains that we wished we could have stayed longer and wake up with that scene on our window every morning. Just a few steps from the JR Echigo Yuzawa Station. Staff at the front desk was very accommodating; and the hotel had a great onsen facility. We really enjoyed our stay! If we ever go back to Niigata one day, we will surely stay at Yuzawa Grand Hotel.
We really enjoy & have fun in this hotel. With the decoration, the Japanese feeling is very present. We love the hot spring bath. with the cold weather in the area, we really enjoy soaking ourselves in the outdoor bath with the snow pouring right into our heads. the staff is very helpful & nice even with limited english speaking capability. Location is very good. It is right the opposite of the train station & they have a shuttle bus to the ski resorts every 30 minutes or so.
I stayed at the Japanese style room this time. I find it spacious and lots of room to move about. Breakfast was great, good variety available. The staff are all very friendly and tried their best to cater to the guests. Location wise is fantastic, just a very short walk opp the Echigo Yuzawa station.
I have sent message to the hotel for the room arrangement before arrival but no reply from hotel. The staff here are nice but not flexibility enough to handle the room arrangement. The location is near to JR shinkansan station but there is a slope which is nightmare to guest at snowing condition. There are free luggage storage, the room is a bit old, the onsen does not have towel provided and we need to take the tower from room. The breakfast is very simple and not as good as reported by other guest, the choice of food is very limited actually.
Dear I am sorry that I can not help you with satisfying accommodation. I think that the guidance in advance was not enough, but if you arrive at Echigo Yuzawa station you will be picked up as soon as you can call the hotel. You do not need to climb a hopeless slope with heavy baggage. For meal we will make efforts to offer more touching menu than now.
Great Hotel, close to the JR station. Easy to go skiing from the Hotel. Best onsen I have ever been
A free shuttle bus is useful for ski resort. The shuttle bus operates at intervals of 30 minutes. There is also a free shuttle bus between Echigo Yuzawa Station and the hotel. Please use this convenient service next time as well.
Location wonderful and onsen is perfect”
Good location if u are taking the train. Its opposite the station and its by the road with many resturants. Onsen is wonderful. Food is not as good as we thought. Room is spacious and clean.
Dear I am sorry that I could not prepare a satisfactory dish. Please point out what kind of menu you should have for the future Yuzawa Grand Hotel. We will do our utmost to make it possible.
Wonderful Place to retreat”
back to pure japanese life. Room with Japanese design, tatami style bed, superb onsen in the cold air, make this hotel memorable. Do not forget, the location near the Station and just a step for us to play snow
Dear Access is outstanding because there are skiing grounds and stations very close to the hotel. If you want to enjoy snowy casually, Yuzawa cho is recommended. Yuzawagrandhotel staff
Love the japanese style room with a mountain view”
Pros: the location is just walking distance from Echigo-yuzawa station. There is a 7-11 right in front of the hotel. They have a lovely onsen complete with amenities. Cons: the hotel provide only tea, wish they could add also a coffee.
お客様へ 仰るっとおり当館の客室には日本茶しか用意がございません。 コーヒーについてはレストラン会場に無料のディスペンサーがあるのと、ロビーラウンジに1杯100円のコーヒーサーバーがあるのみです。 今後についても客室にコーヒーをセットすることはできません。 誠に申し訳ございませんが、ご容赦下さいませ。 湯沢グランドホテル 立柄
Comfort and convenience”
What we love about Yuzawa Grand Hotel: proximity to the Echigo-yuzawa train station (5min walk or less!), choice of 2 onsens with an amazing shampoo bar selection and a free drink between 3-6pm (orange juice, beer or sake), free amazake (a warm, slightly fermented rice drink perfect for filling your tummy after skiing) in the afternoon, super comfortable bed sheets. Try a Japanese room for a more "authentic" experience! We did and had the most pleasant sleep in ages. It was our 2nd time to stay in Yuzawa Grand, and it definitely won't be our last!
お客様へ 次回の来訪を約束いただけるくらい満足できるご宿泊であったのは、私たちにとっても光栄な出来事です。 全てのお客様にそう感じていただきたいと考えておりますが、なかなか上手くはいきません。 これからも多少の失敗はするかもしれませんが、いつか完全なる湯沢グランドホテルになるべく、今日も精進してまいります。 来年も是非お越し下さいませ。 湯沢グランドホテル 立柄
Tumb up to Location , shuttle bus , facilities!”
Tumb up for Hotel location!!! Just beside Echigoyuzawa station, can reach within 5mins walk. Free shuttle bus to Gala Yuzawa just right infrontbof hotel parking area. Onsen was awesome! Especially open air’s. Dinner international buffet was good! A lot of choices. Satisfied about this hotel!
お客様へ この度は湯沢グランドホテルにご宿泊いただきまして、誠にありがとうございました。 アクセス抜群の湯沢町でスキーを思う存分楽しみ、ホテルの中では温泉とお食事にご満足いただけたとの事。 良い旅になったようでホッとしました。 また日本に来る機会がありましたら、是非湯沢町にお越し下さい。 湯沢グランドホテルだけでなく、湯沢町全体がお客様のお越しをお待ちしています。 湯沢グランドホテル 立柄
Excellent location near the Yuzawa train station. Rooms were comfortable and quite big for Japanese standards. Bit on the pricey side though. The hotel's onsens are perfect at the end of the day after hitting the slopes. They also provide a free warm porridge-like snack in the afternoons (I forget what it's called, but it's comforting to drink on a winter's day).
Experiencing Japanese traditional living in 1 place, only 1.5 hr away from Tokyo. ”
I travelled with my husband and 4 yo daughter. It's an easy gateaway from Tokyo to experience Japanese traditional life in a nice Japan mountain area. We stayed in Japanese style room, sleeping in tatami with pretty snow covered mountain/hill, we went to the hotel's private onsen day and night, had good selection of Japanese breakfast at the hotel. There's free shuttle bus service near the hotel to get to Gala Yuzawa. And the hotel is right infront of Echigo Yuzawa Station. So it's just perfect to travel with kids, since what we're looking for is anything convenient and easy to travel to but also giving us a memorable experience in Japan
Wonderful hotel and service, beautiful onsen”
Stayed for a couple of days when skiing at Echigo Gala. It was the end of the season so the hotel was quiet. Don't be put off by the exterior of the hotel, the rooms are beautiful and spacious with snacks and tea put out each day, beds made up for you. The public areas are comfortable and the onsen is gorgeous, with indoor and outdoor pools and free toiletries. The service from staff is exceptional, and although th decor needs a refresh I would recommend this hotel . It is centrally located and near the rail station and a good range of restaurants and bars.
Yuzawa was heavenly! The hotel was very near the train station so we had easy access everywhere. The traditional Japanese room was quite an experience and we loved every minute of our stay there. We will definitely come back and this time for a longer stay!!!
A great place to stay for a couple of nights. The old will enjoy and the young will rejoice. Friendly English staff who is ready to help if you need anything. Definitely a place to consider especially at the price it offers.
Not a smooth check-in”
The hotel itself is OK and I enjoyed the 'onsen' experience. However the over-officious receptionist threatened to ruin our stay. We had booked a triple room, mistakenly thinking that this would entitle my wife and child to stay there (It was much more expensive than the double room and equal to a family room for 4 at The Disney hotel in Tokyo and 2 double rooms at the JAL hotel near the airport). However we were told, after waiting for one hour, that this was not actually the case and we would have to pay what was almost double the price of the room again as all adults are chargeable and any person over the age of 1 was an adult!! The hotel called Agoda who managed to broker a deal for us that meant it was at least reasonable. I would not stay at this hotel again.
270 meters to public transportation
Free Wi-Fi in all rooms!
Hot spring bath