See all 42 properties in Yuzawa.
Excellent8.6
Based on 55 reviews
100% would recommend to a friend
Yuzawa New Otani
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8.2 Excellent location
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8.2Location
  • 400 meters to public transportation

  • Sauna

  • Hot spring bath

  • Air conditioning

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Room choices
Twin Room
...
  • City view
  • 34 m²
  • 2 single beds
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Japanese Style Room
...
  • 27 m²
  • Smoking allowed
  • 1 futon
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Twin Room
...
  • 32 m²
  • Smoking allowed
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Japanese-Style Room
...
  • 15 m²
  • Smoking allowed
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Japanese-Style Room
...
  • 15 m²
  • Smoking allowed
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Japanese-Style Room
...
  • Non-smoking
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Japanese-Style Room
...
  • Smoking allowed
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Main Building Semi Western-Style Room Corner
...
  • Non-smoking
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Main Building ROH Semi Western-Style Room Corner
...
  • Non-smoking
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Japanese-Style Room
...
  • Non-smoking
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Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Verified guest reviews

Agoda Reviews (55)
Booking.com Reviews (182)

6.6

Filter by guest type:
  • Cleanliness 8.9
  • Facilities 8.6
  • Location 8.2
  • Room comfort and quality 8.0
  • Service 8.8
  • Value for money 8.7
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 8.4
  • Room comfort and quality 8.0
  • Service 9.3
  • Value for money 8.4
  • Cleanliness 8.9
  • Facilities 8.5
  • Location 8.0
  • Room comfort and quality 8.0
  • Service 8.1
  • Value for money 8.9
  • Cleanliness 9.2
  • Facilities 9.3
  • Location 8.8
  • Room comfort and quality 8.0
  • Service 9.3
  • Value for money 8.8
Excellent
  • Cleanliness 8.9
  • Facilities 8.4
  • Location 7.6
  • Service 8.2
  • Value for money 8.0
Excellent
  • Cleanliness 8.7
  • Facilities 8.4
  • Location 8.0
  • Service 8.9
  • Value for money 9.3
Provided by verified guests of Agoda
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  • English
  • 繁體中文 (台灣)
  • 繁體中文 (香港)

Room type
  • Twin Room
  • Japanese Style Room

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10.0
Leo from Singapore
Group
Japanese Style Room
Stayed 1 night in December 2016
Friendly staff, great place!”
awesoem palce to stay, spacious rooms, staff there are very friendly and helpful!
Reviewed March 27, 2017
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9.6
Rajaludin from Malaysia
Group
Japanese Style Room
Stayed 1 night in March 2017
I would give 10 out 10 If the room have toto washlet”
The room is good and the mountain fuji view is awesome and you can watch the beauty from most of this hotel rooms. The staffs are friendly and helpful.
Reviewed March 13, 2017
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9.2
Eric from Indonesia
Couple
Japanese Style Room
Stayed 1 night in February 2017
A good place to relax”
They only have 1 rotenburo and it switches between male & female depending on the hours.. Stayed here to visit tokamachi winter festival and this resort is great. 5-7 mins walk to the station..
Reviewed March 09, 2017
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8.0
Yvonne from Singapore
Couple
Japanese Style Room
Stayed 3 nights in February 2017
Helpful staff, tired rooms”
Pickup service upon arrival was really convenient and prompt. The staff from the Echigo Yuzawa visitors centre help us made a call and the shuttle was at the station to pick us up within a few minutes. Shuttle bus run every 20 minutes from hotel to station. Free Shuttle to Gala Yuzawa at the hotel but can be very crowded. The hotel staff speak little English but eager to please with the help of google translate 😁 Our Japanese style room was clean but tired looking. Could do with a fresh coat of paint. Onsen was good. Room rates more pricey than other hotels nearby. Lots of eateries nearby.
Reviewed March 07, 2017
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7.2
Veronica from Singapore
Group
Japanese Style Room
Stayed 2 nights in February 2017
Very good”
Staff could not really speak English. Location is good and the shuttle bus stops right in front of the hotel.
Reviewed February 27, 2017
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10.0
Leung from Hong Kong
Solo traveler
Japanese Style Room
Stayed 3 nights in January 2017
good location”
reasonable price
Reviewed February 08, 2017
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10.0
Phui from Australia
Family with young children
Twin Room
Stayed 1 night in December 2016
Decent size, well located”
Rooms are spacious and well located near the main Street and train station. Staff were helpful and provides transport to ski area. Will come back again!
Reviewed January 13, 2017
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10.0
Phui from Australia
Family with young children
Japanese Style Room
Stayed 1 night in December 2016
Good location and spacious room”
Good location - A short distance from the main Street and train station, spacious room, a good experience staying in the Japanese style room on onsen facility, there is a bus to ski area. Helpful staff
Reviewed January 13, 2017
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10.0
Phui from Australia
Family with young children
Twin Room
Stayed 1 night in December 2016
Spacious room and good location”
The room is spacious for our family and is a short walk from the main Street. It is quiet and has a bus to bring us to the skiing area. Staff are helpful and we appreciate the little snacks and tea in the room.
Reviewed January 13, 2017
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10.0
Wai
Solo traveler
Japanese Style Room
Stayed 2 nights in December 2016
Comfortable and good location”
I stayed there for two nights.I had two breakfast there during my stay. I tried both traditional Japanese breakfast and buffet breakfast.They were both high quality. This hotel is easily accessed. Near the train station and there are connecting coaches to different ski resorts.
Reviewed January 06, 2017
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