The property does not accept checks.
A security deposit of PHP 500 per person is required upon check-in for charges or damages during the stay and will be refunded upon departure.
There will be a charge for losing key cards, RFID bracelets, and towels.
Towels are available at an additional charge.
Pets are strictly prohibited at the property, with the exception of guide dogs.
Joiners or visitors are not allowed in the residential area except for the lobby. Otherwise, charges will be applied. Please contact the property for more information.
Lost and found items can be claimed at the reception with a valid ID provided.
Guests must be in appropriate attire at all times within the vicinity especially in the common areas. Going topless or wearing underwear only is strictly prohibited.
The minimum age of guests to stay is 16 years if unaccompanied by a parent or legal guardian.
Guests with children must book a private room or a whole dormitory. Children under 7 years old stay for free.
Children under 7 years cannot be left alone or unattended in the room or public areas.
Lockers are available. Guests are advised to bring their own pad lock or purchase at the property.
Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.
The maximum storage period is 30 days. The property reserves the right to dispose of any luggage or items not claimed after the maximum storage period allowed.
Guests who wish to leave their luggage 5 days or more are required to sign a waiver.
Food delivery is not allowed. No food and beverages are allowed in the guest room.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Hazardous goods like gas cylinders, cooking stoves, inflammable fuels, firearms, are not allowed at the property.
Guests are not allowed to use their own electrical appliances except electric razors, hairdryers or chargers for laptops, flashlights in the guest room.
When booking more than 5 rooms, different policies and additional supplements may apply.