Z Hotel Jack London Square

I didn't end up staying at this hotel. I book this hotel, not realizing it was non-refundable. Within hours I emailed asking to cancel since it was still 4 days out and they could easily re-book the room. I recieved an email back saying my "special request was reviewed and accepted." I was thrilled and book a different hotel closer to my event. When I saw I was charged $193 for a room I didn't stay in. I callws them and was told my "special request" was for a non-smoking room, not a reply to my email. I thought all hotel room were non-smoking now and never occurred to me that they would email about getting a non-smoking room. It left me bitter. Costly mistake. I will stay in a hotel that has a longer cancellation period.

Good hotel

The hotel is ok. Staff are so helpful. Room was clean. Problem is i booked for a hotel in san francisco and the address stated in agoda is oakland, san francisco. It's not really located in san francisco. Oakland is different. It's 20 minutes drive to san francisco.

It's a basic motel to be honest, but renovated and great front desk staff

Although it's far away from Downtown SF, it's much cheaper than hotels in downtown. It would be convenient if you have a car in the trip.

Felt safe and secure

The Z Hotel Jack London Square meets all of our fundamental criteria: clean, convenient (location), comfortable, and secure. We have used the Z Hotel multiple times on our trips from Southern California to Northern California. My wife and I ride Amtrak from Orange County to Jack London Square. Then we walk from the train station to the hotel at about 10 o'clock at night. This is an under-ten-minute walk and is comfortable even when hauling luggage. However, remove location as a consideration, then the Z Hotel would rank somewhat lower in our opinion. The rooms, although clean, are somewhat cramped (a definitely subjective observation coming from travelers who use enjoy the Amtrak roomettes). The hotel is of light wood construction, i.e. neighbor-noise construction. There is a well appointed swimming pool, although I have to say that we have not ever used that facility other than to picnic at the attractive table-lounge chair-umbrella combinations spotted around the pool. One caveat: I have not priced Z Hotel against surrounding hotels other than the other two at Jack London Square (one definitely objectionable, and the other substantially more expensive. This is because of our unique desire to walk to and from the hotel and the train station. We do this simply because we like it. It is possible that it would be cheaper to use a cab to access some other hotel with cheaper rates. Don't know. Don't care. Observation on this point: there are no cabs waiting outside the station when the train arrives. Another observation: the Z Hotel underwent substantial renovation last Fall (yes, we were there in the midst of it), which, in my opinion shows an owner who cares about his investment. Another observation in the convenient column: the Buttercup Cafe is adjacent to the hotel. Its fare is quite acceptable, and it is extremely convenient for those staying at the hotel. One final comment: we have found the clerks at the Z Hotel counter always cheerful and accommodati

Personnel antipathique à souhait. Le quartier n'est pas terrible, relativement éloigné des transports publics. Et quand on demande à l'accueil de l'hôtel, c'est débrouillez-vous alors qu'il y a des possibilités. Bref, plus jamais pour nous en tout cas.

Unser Zimmer war sehr sauber. An den Zimmern sollten dann doch bald mal Renovierungen vorgenommen werden, wie z.B. Teppich und das Badezimmer. Aber für den Preis absolut o.k. Auch ein sehr schöner Pool mit Stühlen und Liegen. Die Lage um das Hotel ist gegen Abends nicht die beste.