Z Luxury Residences
29/1 J R Mhatre Road, (opposite Iris Park),Next to Military Ground,Juhu, Mumbai, India, Juhu Beach, Mumbai, India, 400049 - See map
Conveniently situated in the Juhu Beach part of Mumbai, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Front desk [24-hour]
Airport transfer
Valet parking
Pets allowed
Swimming pool [outdoor]
Fitness center
Shuttle service
Free Wi-Fi in all rooms!
Your dates are popular among travelersPopular destination! Properties in Mumbai are being booked every minute!
Spacious rooms with good location.”
Positive: Hotel is located in a very good location, There are many good restaurants nearby, Juhu beach etc. Rooms are spacious with king-size bed, fully functioning kitchen. Decent breakfast, polite and kind staff. Negative: Cleaning wasn't effective. At the time of check-in, the room floor and tables were dirty, Stained on the floor, not vacuumed it well. The TV was not working, I complained to the reception but didn't get fixed. fixed it on the second attempt. The breakfast experience wasn't that good. The staff got confused easily, not effective. Loud noise from nearby area/ground used for events and marriages could make you uncomfortable, especially when you are travelling with kids, couldn't sleep. But that is nothing to do with the Hotel. We didn't get the key for the room during our stay of 5 nights cause their system was not working. So had to wait for assistance every time. Otherwise, we had a nice time.
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A spacious place to stay with good amenities and low service standards!”
What was good? The rooms are spacious, well lit, great amenities to stay with; it's a good studio apartment with nice interiors and appliances What was bad? A couple of things just put us off: 1. Their room service was just the opposite; took 3 calls to get a sheet for the iron board; requested for 2 water bottles and were given only one - stating hotel policy to give one bottle a day. Who gives the authority to the staff to decide on behalf of the guests and that too for a basic amenity called Water Bottle? 2. The front office had no idea about services nearby. Looked like puppets had been brought in to serve the guests who had no idea on how to be courteous and help with the guest requests; 3. Call the housekeeping and it goes to front office; call in room dining and they transfer to accounts for house keeping... Service standards to dogs.. no luxury class at all there! 4. Requested for a vase with some flowers - they didn't have even one to spare! Luxury Residences? Really?
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A pleasant surprise”
I took a chance by stepping out of the usual list of brand-name hotels, and to be honest, I was not expecting much. I've never been so happy to be so wrong! The facilities, security, and the rooms were easily on par with any 4 star, the rooftop pool was sparkling clean, and whereas the room service was a little slow and overpriced, I don't really have a genuine complaint.
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Loved it ”
Loved the stay. Nice location. Quiet for Mumbai. Staff were very nice, Iftikhar in particular
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Nice hotel, unusable internet”
The hotel is nice, good location, room is large. The internet didn’t work during my stay, and I brought it to the attention of the staff multiple times. I wouldn’t stay at this property if you need to work or be connected
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Dear Mr Neeraj, Greetings from Z Luxury Residences! At the outset, let me sincerely apologize for all the inconveniences faced by you. Your feedback is very important and is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best quality of services to our valued guests. We have noted the short comings and same is being discussed with the operation team to ensure the corrective measures are being implemented. We request you to give us another opportunity to serve you, so as to ensure that you see a marked difference on your next visit to our property. Assuring you of our best services and looking forward to welcoming you to Z Luxury Residences along with my team. Warm regards, Sanjay Grover General Manager
Comfort, Comfort and Comfort”
I stayed at oakwood for 3 nights and my stay was excellant. all the amentities are available at the kitchen and the rooms. felt at home and did not find my self requesting for more. Excellant, Excellant and Excellant stay.
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A nice serviced apartment ”
It is a large 53 m2 apartment with kitchen and washing machine. It is quieter than many places. Booking through Agoda give the best price.
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Dear Ole, Namaste and Greetings from Z Luxury Residences. At the outset, we would like to thank you for making the effort to post your comments . Your Feedback helps us in improving our services. My team is dedicated towards providing services which met our guests expectations. I assure you that we work towards providing the sane level of satisfaction to you and your loved ones on your forthcoming visits. My team and I look forward to your return. Warm Regards and Best Wishes Sanjay Grover General Manager
A good decent service apartment. With 5 star status. ”
Good rooms with big size both room. They ha e a penthouse with 4 bed room hall kitchen and all where 8 to 11 people can stay. Breakfast is little sad. Otherwise the food is very tasty. Guest friendly places.
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Dear Mr Navin, Namaste and Greetings from Z Luxury Residences. At the outset, I would like to thank you for taking out time to post your comments. This helps us further in improving our services. My team is dedicated towards providing services which met our guests expectations. I assure you that we will work towards providing an ever increasing level of satisfaction to you and your loved ones during your forthcoming visits. My team and I look forward to your return. Warm Regards and Best Wishes Sanjay Grover General Manager
Average stay”
Had stayed in room205, noticed the door to the room wouldn’t shut and could be pulled open at any given time, we must have informed the front desk over 3 times before someone came in to check the same but couldn’t rectify the problem, fortunately after day 2 of our stay we were given another room 206. Besides the microwave door was also an issue. In general, as the booking was done a month prior, few things to take care when there is a couple staying in, all amenities should be doubled like towels etc. The complete crockery & kitchenware should be placed in room prior, we had to call several times for plates, forks, pan etc which also took over 10 - 15mins to be delivered. The in-room dining menu doesn’t have many options but the rates are just too exorbitant, should consider revising. Overall average stay, a simple call/gesture from the front office team to empathise would have gone a long way. Thank you!
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Exceptional”
very good hotel pure value for money, enjoyed my stay thanks
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Dear Mr Syed, Namaste and Greetings from Z Luxury Residences. At the outset, I would like to thank you for your kind comments. At the outset, we would like to thank you for making the effort to post your comments . Your Feedback helps us in improving our services. My team is dedicated towards providing services which met our guests expectations. I assure you that we work towards providing the sane level of satisfaction to you and your loved ones on your forthcoming visits. My team and I look forward to your return. Warm Regards and Best Wishes Sanjay Grover General Manager
Good Place and Ambience ”
The property is really great! But I would suggest to improve the service 1) At breakfast the service of it was too late and there were Dosa at breakfast so we had ordered him for it But it Really took alot of time, we had order 2 of it but just 1came and when we asked for the 2nd Dosa they said no we have not made it yet this was the answer after 20min secondly staff were very less so if you need something one has to wait till the staff comes from the kitchen so in short staff couldn't give the ordered place 2) The receptionist lady could not attend any guest properly I had to checkout n clear my bill she said she doesn't have change not even 50Rs and 1rupee But anyways we tried to arrange for some change and gave it to her rather than contacting to her head or someone else
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Amazing stay”
Where to start? The most comfortable bed pillow and blanket . Shower with hot water and nice and big The employees are soooo nice Very secured place Thank you
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OK place to stay”
this was an ok place to stay. I stayed for a week, close to a stadium which opened late at night. restaurant was nice
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Dear Lindsay, Greetings from Z Luxury Residences! Thank you for choosing us and taking the time to share your valuable feedback. My team and me are very happy to know that you had a comfortable stay and enjoyed the facilities of the hotel. It has been our constant endeavor to provide our valued guests a wonderful experience. Thank you once again for all your good words of appreciation and we look forward to your next visit soon. Assuring you of our best services & attention. Warm regards, Sanjay Grover General Manager
Very bad.”
Z luxury Residences is a very bad choice. Pathetic staff and hospitality. Room very very bad, no AC Would never come back again.
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Brilliant staff and their always smiles ”
If I have a time I will back and take the highest floor
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The AC was not working properly even after complaining for 4-5 times. Nothing was done”
Had a really uncomfortable stay at Z this time. The pillows were stinky. And the overall experience wasn’t pleasant.
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nice property ”
nice property
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Dear Guest, Namaste, Greetings from Z Luxury Residences ! Thank you for your valuable feedback. Your kind words of appreciation are a source of inspiration for my team and we all feel encouraged. However, we have made a note of the draw back and concerned heads of department have been briefed for remedial action. We look forward to your next visit and assure you of our best services at all times. Best Regards, Deepak Sharma Front Office Manager
Above average”
The quality of service and apartment have deteriorated. The breakfast spread, the carpet smell in the room, overall not a very pleasant experience. We have always been staying here since last few years, but this time was the worst.
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Mosquitos nest ”
This place is full of mosquitos. The little children were bitten all over. There are mosquitos in room, restaurant, and reception lobby area. Horribly full of 🦟 mosquitos it is.
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Dear Mr Amit, Namaste and Greetings from Z Luxury Residences. At the outset, we would like to thank you for making the effort to post your comments . Your Feedback helps us in improving our services. My extreme apologies for the difficulties faced during your stay. We do take extra care in ensuring that our Guest Services are more than satisfactory. I deeply regret the inconvenience and assure you that my team is highly dedicated and accommodating towards guests needs and comforts. We have made a note of your observations and I assure you that all corrective and preventive measures have been put in place. I look forward to welcoming you on your next visit to the property. I assure you of a comfortable and memorable experience on your next visit. My team and I await your return. Warm Regards and Best Wishes Sanjay Grover General Manager
Bad experience ”
I asked for non smoking room , they did not provide me one. Lift was not working, ventilation problem is there ,it feels suffocating in corridor as they do not keep AC on. Staff is not at all co operative .hotel is an old property.
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Dear Mr Vipul, At the outset, we would like to thank you for making the effort to post your comments . Your Feedback helps us in improving our services. My extreme apologies for the difficulties faced during your stay. We do take extra care in ensuring that our Guest Services are more than satisfactory. I deeply regret the inconvenience and assure you that my team is highly dedicated and accommodating towards guests needs and comforts. We have made a note of your observations and I assure you that all corrective and preventive measures have been put in place. I look forward to welcoming you and your family on your next visit to the property. I assure you of a comfortable and memorable experience. My team and I await your return. Warm Regards and Best Wishes Sanjay Grover General Manager