ZamZam Pullman Makkah Hotel
2018

ZamZam Pullman Makkah Hotel

Abraj Albait Complex, Ajyad, Mecca, Saudi Arabia, 21955
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Classic Quad Room City ZamZam Pullman Makkah Hotel
Classic Quad Room City
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    Lobby ZamZam Pullman Makkah Hotel
    Lobby ZamZam Pullman Makkah Hotel
    Interior view ZamZam Pullman Makkah Hotel
    Classic Quad Room City ZamZam Pullman Makkah Hotel
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     ZamZam Pullman Makkah Hotel

    Guest reviews

    8.0
    Excellent
    /10
    (909 reviews)See what guests said
    8.4
    Excellent

    "Good breakfast, close to haram,good staff and efficient room..."

    hussain

    -

    February 16, 2017

    8.1
    Excellent room comfort and quality

    Property highlights

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Air conditioning

    This property is in high demand!Booked 61 times this week | 21 travelers are looking at this property right now
    Exceptional
    Location
    9.3
    See map
    Exceptional location
    Nearby
    Popular
  • Albayt Medical Center140 m
  • Makka auction170 m
  • Makkah Royal Clock Tower180 m
  • Ajyad Emergency Hospital190 m
  • Abraj Al Bait Towers250 m
  • Al-Masjid al-Haram Mosque340 m
  • Kaaba Sacred House380 m
  • Kaaba390 m
  • The Sacred Mosque (Masjid Al Haram)420 m
  • Black Stone450 m
  • Value for money7.6
    Location rating9.3
    Nearest airportKing Abdulaziz International Airport (JED)
    Distance to airport74.2 km
    Select your room
    8.1
    Excellent
    Room comfort & quality
    Junior Suite 2 Single Beds
    Junior Suite 2 Single Beds
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Deluxe Twin Rooms
    Deluxe Twin Rooms
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Classic Twin Room
    Classic Twin Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Classic Quad Room City
    Classic Quad Room City
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 4 single beds
    Enter dates to see prices
    Presidential Suite - City View
    Presidential Suite - City View
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Presidential Suite with Partial Kaaba View
    Presidential Suite with Partial Kaaba View
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    Enter dates to see prices
    Presidential Suite with Partial Haram View
    Presidential Suite with Partial Haram View
    ...
    • Room size: 70 m²/753 ft²
    • Shower and bathtub
    Enter dates to see prices
    Junior Suite with City View
    Junior Suite with City View
    ...
    • Room size: 45 m²/484 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Have a question for ZamZam Pullman Makkah Hotel?

    What people love about the property

    • 9.6
      Exceptional

      "Strategic location i.e. easy access to Haram, shopping complexes abd transport."

      Bainie

      |

      December 13, 2018

    • 8.8
      Excellent

      "Location is nice very close to harram"

      abdulla

      |

      September 23, 2018

    • 10.0
      Exceptional

      "I stay in room at level 33, They room is very clean, the house keeping boys were very polite and helping."

      Mohd A.

      |

      May 19, 2018

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    More about ZamZam Pullman Makkah Hotel

    More about ZamZam Pullman Makkah Hotel

    9.6
    Exceptional

    "Everything was great besides the bathroom."

    Abdul G.

    |

    November 22, 2018

    An overview

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    What they offer

    10.0
    Exceptional

    "It was surely a very pleasant stay - Clean rooms, friendly a..."

    Ahmed

    |

    January 5, 2019

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (909)Booking.com Reviews (17978)
    8.0
    /
    10
    Cleanliness7.8
    Facilities7.5
    Location9.3
    Room comfort and quality8.1
    Service7.9
    Value for money7.6
    Provided by verified guests of Agoda
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    All guests (909)
    All room types

    Show reviews that mention 

    Showing 593 verified guest comments
    12345
    2.8
    Muhammad from Kuwait
    Family with young children
    Classic Quad Room City
    Stayed 6 nights in February 2019
    horrible experience never stay again”
    Shoes was not provided for W.C as well as dental kit. Lights is not enough inside the room. When I reached hotel at 11:00 pm at night there was no electricity I waited with family two hours on check in counter after that using stairs to reached the room without luggage next day after 9:00 am they send the luggage. It was very annoying situation for me and my family. Bathroom is not up to five star hotel standards it is matching with 2 star. Elevators always busy specially prayer times. Breakfast was not good tasteless and same variety every day. Room service was very poor and need to call again and again every day. Rooms are dusty and unclean and very lazy staff. The Wi-Fi was so WEAK
    Reviewed March 03, 2019
    8.8
    Excellent
    AK from Brunei Darussalam
    Family with teens
    Classic Twin Room
    Stayed 1 night in January 2019
    Value for money but ....”
    Overall it’s quite okay. It’s just that the staff need to be aware of how book through agoda works. As i told the staff the payment is already paid in full through agoda, but he insist that i havent pay for the room. As what stated in my agoda booking reference, it‘s stated PAID. Have to inform the manager about this, then problem solved. It took me more than 10 mins waiting.
    Reviewed January 14, 2019
    10.0
    Exceptional
    Ahmed from Bangladesh
    Family with young children
    Classic Twin Room
    Stayed 4 nights in December 2018
    Umrah 2018-19”
    I have travelled to Makkah with my 6 years & a 11 years old for Umrah in Dec 2018 & this was my also our first visit to KSA. As my travel agent failed to reserve a hotel for us, I've decided to take the liberty to book ZamZam Pullman for 4 nights based on the reputation and location of the hotel and I'm extremely glad that i did that. It was surely a very pleasant stay - Clean rooms, friendly and helpful staff along with pleasant breakfast. Our stay would certainly be a memorable one.
    Reviewed January 05, 2019
    3.6
    Daniyal from Saudi Arabia
    Family with young children
    Classic Quad Room City
    Stayed 3 nights in February 2019
    Read Must & Save your trip”
    The Only benefit Pull man has is the near location. i stayed there from 8th Feb to 11 Feb 2019 and regret my stay.i used to be a Premium member of AccorHotels but this was a Good Bye to them. Poor Service Extra ordinary bad Room, Ugly old and uncomfortable mattresses, flies every where, Smelly room and Bathroom. i pay a huge amount for my stay but it is highly recommended to use Jabal Omar concord, Hayyat regency, Movenpic, Raffles and hilton. Because they are more caring and clean. i suggest everyone to save you money and made a good stay to ensure peaceful prayers journey. Stay Blessed! Hope my review will save your money!!!
    Reviewed February 14, 2019
    8.4
    Excellent
    Batool from Saudi Arabia
    Group
    Presidential Suite - City View
    Stayed 1 night in February 2019
    Perfect hotel”
    It is sutible for family. It is very clean and the most important thing, it is close to Haram and the breakfast is delicious The only thing that was not that good, when you call costumer service to ask to Pring something, it takes long time. More than two hours sometimes
    Reviewed February 07, 2019
    10.0
    Exceptional
    Fikri from Malaysia
    Couple
    Classic Twin Room
    Stayed 3 nights in March 2019
    Exceptional”
    Staff was very kind, room so clean, receptionist was so fast, great location, only wifi speed is too slow
    Reviewed March 04, 2019
    8.0
    Excellent
    Abdul from Saudi Arabia
    Couple
    Classic Twin Room
    Stayed 3 nights in November 2018
    Hotel location is fantastic ”
    Nice location check in is very slow , it's difficult to get in and out of the hotel due to elevator , they also charge for car park like 220 SR per night slow wifi connection in the room and hard to find taxi
    Reviewed November 22, 2018
    8.8
    Excellent
    shiron from Saudi Arabia
    Family with young children
    Classic Twin Room
    Stayed 2 nights in September 2018
    Good”
    Good; I requested haram view and top floor during my booking, the call centre rep promised me they will provide if it is available. when I checked in Room was available that time but Hotel requested additional money for haram view. This is not acceptable. Management - FYI & further action.
    Reviewed October 05, 2018
    10.0
    Exceptional
    Siti from Malaysia
    Family with young children
    Classic Twin Room
    Stayed 1 night in February 2019
    Great experience”
    Very near to the masjidil haram, spacious room with complete amenities . Great value for money
    Reviewed February 14, 2019
    6.4
    Good
    Abdallah from Egypt
    Family with young children
    Classic Twin Room
    Stayed 7 nights in January 2019
    Good location, service and facilities need improvement ”
    Pros, good location and clean rooms. Cons, rooms need update, no coffee makers, poor lighting, smoking policy not enforced, some guests will smoke in rooms and corridor with no sequel. Tight lobby. Front disk hospitality is questionable.
    Reviewed January 27, 2019
    8.4
    Excellent
    Zahara from Saudi Arabia
    Family with young children
    Presidential Suite with Partial Kaaba View
    Stayed 3 nights in December 2018
    Great hotel”
    I stayed in a presidential sweet Pros: + View of Kabbah from room, clean rooms, enough space, helpful staff, good breakfast, not too much noise, Athan, prayers ans Friday sermon can be heard through speaker in room, good location, good calue for money. Cons: - It took the taxi almost 2 hour of driving around Makkah looking for the underground entrance to the hotel, we arrive during Isha prayer and had to wait for the traffic police to open the gate to the tunnel that leads to the hotel entrance that is after it took our driver forever driving around and asking people on the street how to get to it, its located in the huge clock tower which cant be missed when ur walking around the haram but the entrance by car is underground and part of a maze of tunnels, it could have been our Uber driver wasn’t familiar with the area. Also when entering the hotel by foot from the Haram u have to walk through the mall then take 2 elevators to get to ur room, the elevates were always packed full but were fast and i never had to wait too long for them.
    Reviewed December 11, 2018
    10.0
    Exceptional
    Mohd from Malaysia
    Group
    Classic Twin Room
    Stayed 4 nights in May 2018
    best for all”
    I in mekkah for umrah with my mother age 80yrs and sister 62yrs. I stay in room at level 33, They room is very clean, the house keeping boys were very polite and helping. Others than that the recieptionist and everybody are very friendly to us. You feel secure and welcome. I will definitely will consider this place again.
    Reviewed May 19, 2018
    8.4
    Excellent
    hussain from Pakistan
    Family with young children
    Classic Twin Room
    Stayed 5 nights in March 2018
    Excellent”
    All was good but newly imposed 10%tax(05+05)was charged two times.Once at time of booking and twice at time of check in at property.I request please çheck this issue urgently because my second stay is near coming back from Medina Munawarah.
    Reviewed March 12, 2018
    8.8
    Excellent
    Hamza from Saudi Arabia
    Family with young children
    Classic Twin Room
    Stayed 2 nights in February 2019
    موقع ممتاز لكبار السن ”
    Great location -staff -clean - i think cheapest hotel among all the near hotels... I parked my car in quday and used taxi to reach the hotel
    Reviewed February 26, 2019
    5.6
    Mohammed from Palestinian Territory
    Group
    Classic Twin Room
    Stayed 1 night in January 2019
    Worst night”
    Despite good bed and breakfast but still I was offered a bad room with my friend who did not enjoy it at all.
    Reviewed February 12, 2019
    10.0
    Exceptional
    MOHD from Malaysia
    Solo traveler
    Classic Twin Room
    Stayed 1 night in November 2018
    Very good hotel”
    I traveled from Madinah night time, arrived Makkah around 2am, done my umrah and went to the hotel just to ask earliest time for check-in. Surprisingly they allow me to check in very early! Hotel room is clean and comfortable. Their staff also very friendly.
    Reviewed November 20, 2018
    6.4
    Good
    Asadullah from Saudi Arabia
    Family with young children
    Classic Quad Room City
    Stayed 7 nights in October 2018
    The only good thing is location”
    I only like the location. Hotel is very old now. They have different facilities in different rooms, for example, In Twin room you have a facility to cook but It is not available in Quad Room. The hotel is expensive due to the location. Two lifts will take you to room. The first lift is very crowdy while the other is fine.
    Reviewed October 15, 2018
    8.8
    Excellent
    Mona from Saudi Arabia
    Family with young children
    Classic Twin Room
    Stayed 2 nights in September 2018
    Keep on the good service ZamZam Pullman”
    I would like to thank Agoda and ZamZam Pullman' staff for their kind help and understanding. We arrived earlier (around 11 am) with the kids and they were very nice and let us check in earlier. This is the best service I have ever had in Mecca. Next time I will definitely choose ZamZam Pullman.
    Reviewed September 30, 2018
    8.4
    Excellent
    AK from Brunei Darussalam
    Couple
    Classic Twin Room
    Stayed 2 nights in January 2019
    Value for money. Except...”
    The hotel is nice n location wise quiet okay. It’s just that the service is slow. Always got problem with the door card. Hv to go to the reception back and forth.
    Reviewed January 14, 2019
    9.6
    Exceptional
    Nabeel from United Arab Emirates
    Family with young children
    Classic Twin Room
    Stayed 1 night in December 2018
    Exceptional”
    A five star hotel which you can can get in very reasonable price. Location is excellent very close to Haram.
    Reviewed December 24, 2018
    12345
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