Very good 7.0
Based on 295 reviews

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About Zara's Boutique Hotel @ Harbour City


Zara's Boutique Hotel @ Harbour City is one of the newest additions to the city of Kota Kinabalu. Added with the convenience of a business center, lobby lounge, and a conference room, there are 118 tastefully appointed guestrooms for utmost comfort. Guests can sample a wide range of culinary delights, enjoy in the entertainment area, or unwind at the on-site spa - the property makes an ideal place of stay. Take the luxury of spending quality time in the rooms from where you can capture magnificent panoramic views of the cityscape and blue horizon of the South China Sea, and not to mention, the Mount Kinabalu. Zara's Boutique Hotel @ Harbour City guarantees a stress-free and enjoyable stay.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Dining, drinking, and snacking

  • Coffee shop
  • Restaurant(s)
  • Restaurant [halal]

Services and conveniences

  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Front desk [24-hour]
  • Pets allowed
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 10 MYR
Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.5 Km
Distance to Airport: 3. Km
Number of Floors: 4
Time to Airport (Minutes): 8
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Recent customer comments

Filter by traveler type
Very good

based on 295 reviews
  • Cleanliness 7.1
  • Facilities 5.9
  • Location 7.2
  • Room comfort and quality 7.4
  • Service 7.4
  • Value for money 7.3
  • Food and dining 5.6
Sort by

Bakhtiar from Malaysia
Business travelers
Superior Double
Stayed 1 night in August 2016
Reviewed September 28, 2016

PENG from Brunei Darussalam
Superior Double
Stayed 2 nights in September 2016
Good hotel but quite noisy
Everything was all good except the formula 1 noise from the car park. Also right within the flight path so expect some noisy aircraft taking off.
Reviewed September 19, 2016

Aafion from Malaysia
Superior Double
Stayed 2 nights in September 2016
Comfy & worth the stay
I wish there are cereals for breakfast.
Reviewed September 14, 2016

Richard from Malaysia
Superior Double
Stayed 2 nights in September 2016
Food's bad. Most amenities and furniture are either not working or very old. Water pressure is quite low.Sound proofing is ok for room to room but quite bad for windows. Outside voice from windows are very loud sometimes. However the staffs are friendly and smiling always. Very helpful to attend to your calling. Fast response.Room is not so spacious but its very clean. Gives a home stay feels. Overall great. Definitely value for money. Great location.
Reviewed September 13, 2016

Richard from Malaysia
Superior Twin
Stayed 2 nights in September 2016
Overall Pleasant
Location and value for money are definitely great. Staffs are also very friendly and they always carries a smile on their faces. Room is quite big and very clean. A lot of walking spaces. Room amenities not so great. Fridge is missing. Safe is not working. Can hear exactly whats happening outside of the windows. Water pressure is quite disappointing and most furniture are old. the food is quite bad but still acceptable.
Reviewed September 13, 2016

Ricky from Malaysia
Superior Double
Stayed 4 nights in September 2016
Value for money
Value of money. Staff is good. Just some facilities is need to improve.
Reviewed September 13, 2016

Raais from Malaysia
Super Deluxe
Stayed 1 night in September 2016
Great but can improve more
Please beware that the Super Deluxe room is not the same as in the picture. The actual Super Deluxe room has twin bed but not one queen bed. Despite the hiccup, the staff management admitted it was wrong so they upgraded me to a better room. Thumbs up for that. Room also is very clean and comfortable. Will definitely stay next time.
Reviewed September 11, 2016

saridah from Malaysia
Business travelers
Superior Double
Stayed 1 night in September 2016
Clean, good access ,friendly staff
This hotel should reward the staff for being excellent in providing service 👍🏻
Reviewed September 07, 2016

Chern from Malaysia
Superior Twin
Stayed 1 night in June 2016
Hotel is located at the center of the city and near to Imago shopping mall
Reviewed September 06, 2016

Lim from Malaysia
Business travelers
Superior Double
Stayed 2 nights in May 2016
Good in Value for money ,Location, Cleanliness, Staff & Facilities.
Reviewed September 06, 2016


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