This hotel requires a credit card pre-authorisation or cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon departure, following an inspection of the apartment by staff. For credit card pre-authorisations, funds will be returned to the credit card after departure, but may take 5 - 10 days to become available. The deposit amounts are as follows:
- Credit card pre-authorisation of AUD 300 for One Bedroom Apartments;
- Credit card pre-authorisation of AUD 500 for Two-Bedroom Apartments;
- Credit card pre-authorisation of AUD 1000 for Three Bedroom/Penthouse Apartments.
Please note that there is a 3.5% charge when you pay with an American Express credit card.
The apartments are serviced every week for stays of 7 nights or more. Daily turndown service is available at an additional cost per day if required.
Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.
Car parking is available at an additional charge and subject to availability. Guests planning to arrive by car are requested to contact the property in advance.
The property has a strict no-party policy.
When booking more than 5 rooms, different policies and additional supplements may apply.