Zass Hotel
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6.6
Good
/10
(271 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location - Inside city center
Parking
Available
  • LRT Train Station - Pudu150 m
  • Choon Wan Kong180 m
  • Pasar Besar Pudu310 m
  • Pudu Pasar350 m
  • Pudu Market370 m
  • Jalan Ampang460 m
  • Jalan Pudu Road520 m
  • Kenanga Wholesale City540 m
  • VIVA Home670 m
  • Wings740 m
  • Free Wi-Fi

    Zass Hotel

    428 Jalan Pudu, Pudu, Kuala Lumpur, Malaysia, 55100 - See map
    Very good comfort
    7.6 room quality and comfort
    Good cleanliness
    6.1 rating for cleanliness
    • 170 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    • Laundry service

    Property ranking|Compared to 12,994 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.6/10
    Review score - United States
    6.8/10
    Value for money score
    7.2/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.2
    Location rating7.4
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.7 km

    Rooms available at Zass Hotel

    7.6
    Very good
    Room comfort & quality
    Standard Double
    Standard Double
    ...
    • Room size: 14 m²/151 ft²
    • City view
    • 1 double bed and 1 queen be...
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    Family
    Family
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 2 single beds and 1 double ...
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    Budget Double Room
    Budget Double Room
    ...
    • Room size: 14 m²/151 ft²
    • 1 single bed
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    FAMILY DOUBLE OR 2 TWINS
    FAMILY DOUBLE OR 2 TWINS
    ...
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      Double Bed
      Double Bed
      ...
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        FAMILY DOUBLE OR TWIN
        FAMILY DOUBLE OR TWIN
        ...
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          Shared Bed
          Shared Bed
          ...
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            Single Room
            Single Room
            ...
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              Room Shared Bed
              Room Shared Bed
              ...
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                Double Twin Room
                Double Twin Room
                ...
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                  More about Zass Hotel

                  More about Zass Hotel

                  An overview

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                  What they offer

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What to eat nearby

                  American cuisine
                  American cuisine
                  Cafe Dola
                  670 m American, Australian, European
                  Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
                  790 m American, Italian, Pizza
                  Big Apple Restaurant
                  870 m American, Asian, International
                  Asian cuisine
                  Asian cuisine
                  Restoran Sek Yuen
                  60 m Asian, Chinese
                  Restoran Bak Kut Teh Yik See Ho
                  120 m Asian, Chinese, Malaysian
                  Republic of Food
                  270 m Asian, Chinese, Fast food
                  Chinese cuisine
                  Chinese cuisine
                  Hiong Kong Restaurant
                  130 m Chinese
                  Tien Tien Lai Restaurant
                  210 m Chinese
                  Restoran Makanan Laut Sun Kum Kee
                  210 m Chinese

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Announcements

                  From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

                  Reviews of Zass Hotel from real guests

                  Provided by verified guests of Agoda
                  Agoda Reviews (271)Booking.com Reviews (28)
                  Cleanliness6.1
                  Facilities4.9
                  Location7.4
                  Room comfort and quality7.6
                  Service6.1
                  Value for money7.2
                  Rating
                  9+ Exceptional (12)
                  8-9 Excellent (22)
                  7-8 Very Good (64)
                  6-7 Good (56)
                  <6 Below Expectation (89)
                  Time of the year
                  Mar - May (67)
                  Jun - Aug (64)
                  Sep - Nov (62)
                  Dec - Feb (50)
                  All languages
                  All guests (271)
                  All room types

                  Show reviews that mention 

                  Showing 243 verified guest comments
                  12345
                  10.0
                  Exceptional
                  LERSAN from Philippines
                  Family with teens
                  Family
                  Stayed 1 night in January 2013

                  Great and Secure Accommodation”

                  Near Pudu MRT station

                  We traveled as a family and stayed at Zass Hotel for a night. Although, it was with time constraint, we still enjoyed our stay there with excellent staff service and great accommodation ideal for travelers.

                  Reviewed January 08, 2013
                  8.0
                  Excellent
                  GANESH from Malaysia
                  Solo traveler
                  Standard Double
                  Stayed 2 nights in December 2012

                  Quiet & strategic location”

                  Have privacy

                  I had a very good stay. Customer service was really good and housekeeping is great also. Wifi signal was full bar although in 2nd floor. It's a private, quiet place and the plus point is it's strategic location (Bus, LRT). If you also know the way, then Berjaya Times Square, Low Yat is just walking distance. Also there are lots of shops around it. Electronic goods at Jalan Pasar, Food stalls and so many. Recommended !!!!

                  Reviewed December 26, 2012
                  9.0
                  Exceptional
                  Mehwish from Pakistan
                  Couple
                  Standard Double
                  Stayed 5 nights in October 2012

                  Nice hotel, helping staff”

                  close to train station

                  we found it ideal location for the people who want to save money since the hotel is located only 2 minutes away from lrt train station which takes you every where in kuala lumpur. moreover, very friendly and supportive staff. they gave us complete guidance about the places of interests. the room was comfortable, clean, good a/c, proper room service provided by the hotel. excellent food was also available near the hotel area at cheap prices. the hotel manager, was always ready to assist us for anything we needed. overall we had a great time in kl because of the support of their staff guidance. we would recommend it for a week's trip like us. we went to singapore after kl and had another booking at another hotel while coming back from singapore to kl, but we cancelled that booking it phoned to book a room for us at zass for one night b/c of their hospitality and location.

                  Reviewed November 06, 2012
                  9.0
                  Exceptional
                  Siaw from Indonesia
                  Family with teens
                  Family
                  Stayed 1 night in June 2012

                  Cheap, Great location and staffs, not very clean”

                  price, location, staffs

                  i chose this hotel because of the other users' reviews. i found the hotel as good as advertised. the staffs are all very helpful, the location is great, only around 3 minutes walking distance from nearest lrt station, hot water functioning good enough, the air con is a little stuffy though, and the room smells like it was not aired for quite sometime. the pillow is mildly smelly, and there is a cockroach in the bathroom. all in all, i think that what i got is as good as what i paid. i will recommend this hotel for travellers on budget.

                  Reviewed July 02, 2012
                  8.0
                  Excellent
                  Taskeen from Singapore
                  Family with teens
                  Family
                  Stayed 2 nights in July 2010

                  Zass Hotel Family Room Review”

                  Clean, Value for money, Great if you only need to shower & sleep in
                  No lift

                  We stayed in a family room which has a double bed, 2 single beds, and attached bathroom. The place was clean, which was a must for us! The staff are very helpful. It is especially a good deal if you only need the room as a rest stop. We went shopping & sight-seeing most of the time, so it was great value for money.

                  Reviewed July 06, 2010
                  8.4
                  Excellent
                  Yeap from Malaysia
                  Group
                  Family
                  Stayed 1 night in October 2017

                  You get what you paid for”

                  There's a lot of food eateries around the area, which is a pro to the stay. There's no attached car park to the hotel, but there are still ample parking spaces at the streets behind the carpark. Try to get a room facing away from the streets, as the continuos flow of vehicles is going to keep light sleepers awake all night. All basic facilities are provided for the family room, but don't creep out upon seeing how under maintained the rooms are, as I said you get what you paid for.

                  Reviewed October 19, 2017
                  8.0
                  Excellent
                  Tomas from Czech Republic
                  Solo traveler
                  Standard Double
                  Stayed 3 nights in October 2015

                  3-day stay in KL”

                  good value for money, wi-fi available, convenient location

                  The 2-bed room was clean and included a private bathroom, its price fot that was great. Wi-fi should have been available in the room, however, I was not always able to connect me laptop to the wi-fi: I had to go out of my room to the lobby, connect my laptop to wifi and then go back to my room and hope that the laptop would remain connected. The staff was kind and friendly. What I really appreciated a lot was the possibility to leave my luggage there after my check out and return for it in the evening.

                  Reviewed October 25, 2015
                  6.3
                  Good
                  Christoph from Austria
                  Couple
                  Standard Double
                  Stayed 5 nights in June 2015

                  You get what you pay for”

                  location-AC-hot shower

                  renovated but still a bit rundown, rooms are small and basic, cleanliness is so-so and you can hear neighbors on the corridor and next door (especially from the bathroom, because bathroom ceilings are interconnected - not good!), shower was good and AC also. TV bad - only one Malay channel working. WIFI not working in room, only sometimes at hotel lobby. Hotel staff (Chinese lady very nice and helpful) o.k. Bad old matresses. Location was good for us, 10 min. walk to Bukit Bintang and Time Square, 2 min. to LRT.

                  Reviewed July 06, 2015
                  7.3
                  Very good
                  Sonny from Philippines
                  Business traveler
                  Standard Double
                  Stayed 2 nights in March 2014

                  Not bad, not good either”

                  Walking distance to Berjaya Times Square, train station, no credit card needed for booking online

                  This is my 2nd stay at Zaas Hotel. Times Square and train station is a few minutes walk away, that is why I always choose Zaas when I'm in KL. This is a budget hotel with friendly, you can ask the staff politely to clean the room or for directions.

                  Reviewed March 19, 2014
                  10.0
                  Exceptional
                  Prasad from Sri Lanka
                  Family with teens
                  Family
                  Stayed 4 nights in October 2013

                  Great stay will choose if we were back to KL”

                  Informative staff, Friendly staff, Clean

                  It was a real pleasure stay at Zass hotel, Though it is a budget hotel it has got a really friendly staff. Especially manager and his english language is also really good comparing to other Malaysian people, and very friendly. He has explained everything we need to know as a strangers to the city. Hotel is really close to Pudu LRT station which is really great for the travelers like us. And also the internet speed is best internet speed i found in a budget hotel, We have stayed at 5 star hotel in Langkawi island in Malaysia, but still i couldn't find better internet connection in that hotel. I would recommend this hotel to anyone who needs a stay at Kuala Lumpur. Bottom line is, they have never let us to disappoint about them.

                  Reviewed October 30, 2013
                  9.7
                  Exceptional
                  SARAN from India
                  Couple
                  Family
                  Stayed 4 nights in February 2013

                  it is a very good budget hotel”

                  superb wifi,staff,location

                  it is very good hotel,we are much satisfied.staff were very cooperative explained about local areas very well.quick access to metro rail.we felt very safe staying here.they people have arranged food in such bad weather condition in midnight time also.i strongly suggest that you can stay here at very reasonable price

                  Reviewed September 12, 2013
                  7.7
                  Very good
                  LIM from Malaysia
                  Couple
                  Standard Double
                  Stayed 2 nights in March 2013

                  Fair Price, Good Service”

                  Friendly staff, quiet, secure

                  You must learn to cross the road dare and fast. Bring umbrella while going out(first day i was stuck at a local indian restaurant opposite the hotel). Friendly staff, simple and tidy room with large space for such money. Towels provided are clean (I still prefer using own towel). My room hot shower was broken, whole trip using cold water. I did not ask the staff though (cause I do take cold shower), maybe I'm unlucky. Overall, suitable for young couples, family and backpacker as long as you do not demand 5 stars facilities.

                  Reviewed April 05, 2013
                  6.0
                  alice from United Kingdom
                  Couple
                  Standard Double
                  Stayed 1 night in November 2012

                  Good location”

                  location

                  we only stayed for 1 night but it was a pleasant hotel. the room standard wasn't the best. it was a bit run down and the tv didn't work. the internet was good and bathroom was clean so for a 1 night stay it was fine.

                  Reviewed February 19, 2013
                  8.0
                  Excellent
                  Shaiza from Fiji
                  Solo traveler
                  Standard Double
                  Stayed 3 nights in December 2012

                  Excellent location and reception”

                  next to lrt station, good value for money

                  i really enjoyed my stay at zass hotel as the manager was always ready to assist and advise and the hotel is just next to the train station which makes for good mobility around the area. laundry was also really cheap at 4myr per kg. my only problem was that the taxi drivers seemed to have a lot of trouble locating the place...so it was best to tell them to drop off at pudu lrt station.

                  Reviewed January 05, 2013
                  8.0
                  Excellent
                  Cesar from Argentina
                  Couple
                  Standard Double
                  Stayed 1 night in December 2012

                  Good location, budget hotel and good option for KL”

                  Location, clean

                  It was a good option for downtown KL. However, the place is pretty old and sheets/linen are all worn out....I mean, it's good value for your money, but don't expect more than a friendly bed when coming from a long day outside. Staff was very friendly though.

                  Reviewed January 04, 2013
                  6.3
                  Good
                  Chan from Singapore
                  Business traveler
                  Standard Double
                  Stayed 2 nights in December 2012

                  really good location”

                  10-15mins walk to berjaya times square, less than 5mins walk away from pudu train station. hotel is surrounded by food stalls selling local food. hotel is just nice for a person to move about, and for a short stay only. strong aircon and wifi signal! staffs have good command of english and helpful. cleanliness is ok.

                  Reviewed December 27, 2012
                  7.0
                  Very good
                  Mark from United States
                  Solo traveler
                  Standard Double
                  Stayed 2 nights in December 2012

                  nice place to stay if you want to save money”

                  great staff

                  after reading other hotels when i can across this one zass seems to be alright with my budjet .. great for a solo traveler and if you are just planning to use it to sleep then this one is for you..close to kfc..7-11 if you want to buy snacks ..the hotel staff was great gave me a map and told me about the great places to tour around..thats the pros here is the cons very thin walls i can hear the other guess next door talking late at night..the tv channel is just local wifi is ok but not great goes ion and out well you get what u paid for ..other than that i would stay here at zass again..

                  Reviewed December 21, 2012
                  9.3
                  Exceptional
                  azman from Singapore
                  Solo traveler
                  Standard Double
                  Stayed 2 nights in December 2012

                  Great service and good for mid budget travellers”

                  Free wi-fi in room and provide laundry.The staffs are helpful and provide map should 1 require.

                  The room was clean and no bad odour.No toilet odour or any malfunction in the toilet.The aircon was superb and i need to raise the temperature in the night.For those love aircon,this is one of the best budget hotel. If you need cold or hot drink,just purchase at the front office. For those looking halal food,there are not many shops,KFC is just across the road. For non halal there are aplenty shops. 7/11 nearby,the staff are not as friendly as the hotel or at the LRT. Pudu LRT is just across the road and you would not need to spend much on the transport. Honestly this is one of the best hotel compare the services of those with 2 or 3 stars hotel.For me i dont watch tv,all i need wifi for my work and other social media. I could work in peace during and after midnight. I would come back again and hope they maintain same or better service.

                  Reviewed December 17, 2012
                  6.3
                  Good
                  Errol from Philippines
                  Solo traveler
                  Standard Double
                  Stayed 1 night in July 2012

                  what you pay is what you get.”

                  cheap. good for solo travelers. very near train station.

                  it offers the basic necessities you need. a bed, an A/c, a toilet, a tv. period. nothing is grand. the good thing is that it is cheap and very near to the train station. it is also walking distance to the berjaya times square.

                  Reviewed October 30, 2012
                  7.0
                  Very good
                  Umer from Pakistan
                  Solo traveler
                  Standard Double
                  Stayed 3 nights in October 2012

                  good for first timers to understand city ”

                  Good staff, help with understanding the directions in the city

                  the hotel is good for budget travelers. the pudu lrt (train) station is very near to the hotel which was a big convenience. if you want to walk to bukit bintang's food street, you have to travel at least 15 minutes. the rooms are clean and the acs are good. the director operations of the hotel is very cooperative in helping newbies to the city understand the maze of multiple rail lines and city attractions. the hotel does not have fridge in the room but you can purchase water and/or juices from the lobby where refrigerator is placed. also a 7-eleven store is at walking distance. i suggest you take the following things with you (1)an umbrella with you if you are traveling between august-january as rain can start any time. (2) a slipper for shower since the hotel does not provide it. another good point is that if your return flight is in the evening/or night, you can check out in the morning before noon and keep your extra stuff at the store with the help of friendly staff and roam around the city. you can later collect your stuff in the evening. it takes about one hour to one-and-half-hour to reach the airport from this hotel in the evening so plan your last day accordingly.

                  Reviewed October 28, 2012
                  12345
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                  • Very good location
                  • Pavilion Kuala Lumpur
                  • LRT Train Station - Pudu is within 0.15 km