Great value in a good location”

Zen Home manages condos with great organization and value. The only drawback was that you do not have access to the pool and gym. The free water dispenser was great, but no other amenities like tea and coffee or a minibar was available. Also, service of the unit is not daily. We had to buy toilet paper after the 3rd day. Icon Plaza is in the center of BGC and walk-able to everything, except Uptown. The rooms were big and spacious and had great views. Water pressure was very strong, elevators were fast, there were 2 entrances to different sides of the street, Starbucks, convenience stores and restaurants were on the same block.

Perfect”

Very convenient and easy access to the city. Spacious and clean rooms, friendly staff. Just hope they would give me promotional discounts for being a stalwart customer of zenrooms

Love the location”

the place is perfect for the location we are going. It is also near malls, restaurants, etc.

Exceptional”

Worth the price. Hope there's more promotional discounts for me since I always book in Zenhomes whenever I travel to BGC

Value for money”

Nice staffs!

Not a Zen-ful Experience”

Had difficulty communicating with different people in the building who doesn’t seem to know the details of our booking. We we’re contacted during our out of town family trip just to tell us to check-out of our room or the hotel staff will move our things because the room type was different to our succeeding nights. This was despite our request to put us on the same room so we don’t have to check-out and check-in again. Our room was never cleaned on the 7 nights that we stayed there - we were expecting that the rooms will be refreshed on the 3rd day and re-supply at least the toilet paper.

Good”

generally our stay for 2 days is quiet relaxing except for some problems specifically in room 28J: the heater is not functioning to think that it's december and hot water is important especially for kids. the sink is overflowing, very limited choices of cable channels. for room 38J the main door is a bit hard to open and close. no parking in the building, have to park in the adjacent building staff are friendly , nice pool and very cozy lobby. From: Cath Philippines

Room clean and staff accomodating.”

Close to all shops

Good”

no available parking for guest

The best!! ”

This is the best accommodation I've booked so far! This was a last minute booking but it did not disappoint. With the location, size of the room and floor level, nothing to ask for more. I hope I can score this room again soon.

Facilities are fine, amenities and service disappointing”

Location and facilities are great. But, internet did not work – took 4 days to get it fixed. Towels and linen were sparse: for example, no hand towels, dish cleaning equipment, or blankets (just a sheet per bed). Not much in the way of service or care for guests.

Exceptional”

Great!! Affordable..

Excellent”

Kuya who is in charge in Zen Rooms @ Icon Plaza that time ( Nov 3-4, 2019) was very accommodating. He’s very kind and helpful. Kuddos kuya! God bless

Worst Travel Experience”

My wife and I were celebrating our anniversary while attending an event which is why we booked this room. We did not have a pleasant experience at all. The landline that will be used to call them is not in the room. The bed is broken and there are other issues in the room and the bathroom has a cockroach. I asked for a room change. Since they kept moving the time of our room change, I told them that we have a meeting and if we can do it after, to which they agreed. After the meeting, I saw a message that someone is arriving in the other room. This is an information they never bothered to tell us. When I asked for the room change, they told us they were fully booked. Even if I told them about our concerns, they never bothered to get in touch with us again nor fix anything. Very disappointing and would not recommend it at all.

Our Quadruple Room was spotless!”

We stayed at room 27K. It was so spacious that it can fit up to 6 pax and it will not still feel crowded. They were able to provide all the things we need to make our stay comfortable and hassle-free. Location is so convenient as well. A convenience store is located nearby. A lot of restaurants are also nearby. Just across the street is McDonalds and Dunkin Donuts. Right beside the property is the Mercato night market. The Fort Strip is one block away, and Bonifacio High Street is just two blocks away. All are walking distance. The pool and gym was also spotless! Only one thing I see as improvement: More channels for the cable TV or provide Netflix.

Great location, comfortable room”

1 king bed with TV, refrigerator, hot/cold shower, microwave & a water kettle. We stayed overnight for we were attending a seminar the next morning. The room was bigger than I have expected. It also had a sofa & coffee table and a dinning area.

We had a great stay! The room is clean and have a great view from the balcony. ”

The heater is also good you can have a relaxing shower before you rest. It is also accessible to anywhere you want to go within BGC. The staff is courteous and very accomodating. A very good stay for me and my group. Will definitely be going back.

BEST ZEN HOME IN BGC”

1. Location - It is at the center of BGC. Just a few minutes away from High street, Market Market, SM Aura! 2. Room - Super spacious! We only got Studio unit but it was like a 2 bedroom unit because the room is really big. Complete amenities! They also have kitchen wares! Air-con is in good condition too. Even the CR is clean also, they have shampoo and body soap inside. 3. Value for Money - VERY AFFORDABLE! 4. WIFI - guaranteed fast Overall worth it for the price & location! The pool is nice too! I highly recommend ZEN Home at Icon Plaza BGC!

Wifi”

Wifi was super slow. I thought its a guaranteed that the internet is fast but it's not. The internet is prepaid wifi from Globe.

Very good”

Good location. But guard is rude and welcomed us by not letting us in with our luggage. He wanted us to leave luggage outside building and not let us in with it when he knew that we are checked in. It was a hot day and it was just very inconsiderate.