ZEN Home Fort Victoria
Agoda Homes

ZEN Home Fort Victoria

Located in Fort Victoria, 5th Ave, Taguig, 1634 Metro Manila, Bonifacio Global City, Manila, Philippines, 1634
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 ZEN Home Fort Victoria
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     ZEN Home Fort Victoria
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     ZEN Home Fort Victoria

    Guest reviews

    8.0
    Excellent
    /10
    (121 reviews)See what guests said
    8.2
    Excellent value for money
    Recommended by 87% of guests

    Property highlights

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Room service [24-hour]

    • Elevator

    This property is in high demand!Last booked 5 hours ago
    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Value for money8.2
    Location rating8.8
    Nearest airportNinoy Aquino International Airport (MNL)
    Distance to airport5.3 km
    Select your room
    Standard Apartment
    Standard Apartment
    ...
    • Room size: 40 m²/431 ft²
    • Shower
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    Standard Loft
    Standard Loft
    ...
    • Room size: 40 m²/431 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
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    More about ZEN Home Fort Victoria

    More about ZEN Home Fort Victoria

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    PHP 2000 security deposit is required upon check-in. The deposit will be fully-refunded on the condition that no damage and disturbance has occurred.

    Real reviews from real guests

    Agoda Reviews (121)Booking.com Reviews (123)
    8.0
    /
    10
    Cleanliness7.7
    Facilities7.2
    Location8.8
    Service8.0
    Value for money8.2
    Provided by verified guests of Agoda
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    All guests (121)
    Showing 52 verified guest comments
    123
    10.0
    Exceptional
    Haydee from Malaysia
    Couple
    Standard Loft
    Stayed 3 nights in February 2019
    Exceptional”
    Very attentive and responsive staff. Overall excellent.
    Reviewed February 09, 2019
    10.0
    Exceptional
    beihang from Philippines
    Business traveler
    Standard Loft
    Stayed 1 night in January 2019
    excellent!”
    the place and the room was so convient. its nice because my friend is an army and there is two world war II maosoleum nearby which we visited.. the rooms has two floors, downstair we have kitchen which we used for cooking while on our stay and the living room which my friend used to relax/ rest. and the bedroom upstairs has a big room and a small room that is good for our visitors. the house is neat. and the price are not expensive either. And I would like to leave an excellent review for Patrick. He did an EXCELLENT job and for assisting and took care of my needs and concern while in the unit here in Fort Victoria (15c18 and 19c18) i thank him so much mr. patrick of fort victoria for your excellent customer service. mr. patrick is very nice.and my entire stay was excellent.
    Reviewed January 26, 2019
    10.0
    Exceptional
    Esguerra from Philippines
    Group
    Standard Loft
    Stayed 1 night in January 2019
    BGC getaway”
    The unit has well utilized space.its a very good price for a cozy 2 bedroom unit.around it are a lot if restaurants to choose from,banks and atms are also just a stone throw away, there’s family mart at the ground level of the building for all quick needs.nice facilities especially the pool.
    Reviewed January 15, 2019
    9.2
    Exceptional
    Cristina from United States
    Couple
    Standard Loft
    Stayed 3 nights in January 2019
    Phil vacation”
    My husband and I stayed at Fort Victoria from Jan to 9. At first we were frustrated cuz it was a challenge finding the right building since there were no signs. After half an hour, Zen staff came out and helped us. Overall, we were pleased with our stay. The staff were excellent. Very courteous, polite, and helpful (unfortunately I forgot their names). Location is excellent as well. We will stay here again when we come visit the Philippines. The Walkers
    Reviewed February 01, 2019
    8.0
    Excellent
    Silver from Philippines
    Business traveler
    Standard Loft
    Stayed 14 nights in November 2018
    Great value for money, excellent location. Housekeeping shall be improved, and install bidet”
    Zen home units are really affordable considering the location and the unit (amenities, aesthetic, etc). However, the housekeeping happens every 3 days only, leaving hair falls and some mess unattended for a busy business traveler like me. Also, CR is easily clogged, and there are no bidets. It is rare that good units do not have bidets.Beds and bedsheet are not as comfy as hotel beds, though.
    Reviewed December 09, 2018
    Dear Silver, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again. Best regards, Bella
    Responded December 17, 2018
    ZEN Home Fort Victoria
    8.0
    Excellent
    Liza from Philippines
    Business traveler
    Standard Loft
    Stayed 1 night in August 2018
    Very good”
    Staff is very hospitable.
    Reviewed February 04, 2019
    8.4
    Excellent
    Dennis from Philippines
    Solo traveler
    Standard Loft
    Stayed 2 nights in August 2018
    A cozy 2BR Loft”
    I did not expect the place to be a loft type accommodation. It was a pleasant surprise. The location wa good, the wifi was fast and the room is ok - but super crammed. I feel like I am inside a box. Good think the windows are huge. The check in was smooth and kuya was helpful. A couple of things I did not like was - there was ni bidet and the floor downstairs was a bit slimy? Your foot can feel the film on top of the tiles.
    Reviewed September 09, 2018
    Dear Dennis, Thank you for the feedback! We are happy to know that you found the location strategic! It is nice to receive positive feedback about our staff. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again. Best regards, Bella
    Responded September 17, 2018
    ZEN Home Fort Victoria
    9.2
    Exceptional
    Nerry from Philippines
    Group
    Standard Loft
    Stayed 1 night in January 2019
    Very good service but the facilities needs improvement”
    The staff was really great, very accommodating. The location is really terrific since it is near BGC High Street. However, the comfort room in the 1st floor at room 19C18 has no shower head, it only has a faucet. In the comfort room of the 2nd floor of the same unit, the shower curtain is not permanently placed, so I was surprised when it fell. Overall, our stay was really memorable, the pool of Fort Victoria is really nice, my friends and I enjoyed it. We will definitely book again.
    Reviewed January 11, 2019
    8.4
    Excellent
    Oliver from Philippines
    Family with young children
    Standard Loft
    Stayed 1 night in December 2018
    Loft with 2rooms. 10mins walk to Mind Museum, The Fort Strip, High Street and SM aura”
    The staff , Edu, is very accommodating. Reply to text, allowed us early checkin and assisted our things to the room. We were allowed to use all amenities like pool and gym. Cons: you will pay for parking. 400 for 24hrs. And the A/C in living room is leaking and the kitchen sink smells bad. All in all i am satisfied
    Reviewed December 30, 2018
    10.0
    Exceptional
    Angelei from Philippines
    Couple
    Standard Loft
    Stayed 1 night in November 2018
    So glad I was able to find this!”
    We were able to book a loft with 2 rooms for me and my fiance. We already fell in love with the room since it was spacious. The location was good since we only had to walk to go to the High Street Central Square and Cinemas. Also, it smelled and looked clean. It was also complete with utensils. Definitely a home in BGC.
    Reviewed December 03, 2018
    Dear Angelei, Thank you for the perfect score! I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. By booking with ZEN Rooms you can be sure to get the best value-for-money. If you're traveling to our area gain soon, we look forward to see you again! Best regards, Bella
    Responded December 17, 2018
    ZEN Home Fort Victoria
    5.2
    Josefina from United States
    Business traveler
    Standard Loft
    Stayed 3 nights in January 2019
    Above average”
    I paid 3 days stayed 2 they don’t come clean up the place no garbage can electronic staff almost impossible outlets out off place kitchen outlets out of reach The 1st time I went no towels 2nd time you have to go down and ask for it and no toilet paper have to ask for one Need improvement and better services needed to change from the department head to satisfy customers
    Reviewed January 26, 2019
    10.0
    Exceptional
    Jabez from Philippines
    Family with young children
    Standard Loft
    Stayed 1 night in November 2018
    Memorable Stay”
    Loved the place and how the attendants were in communicating. Place was clean and I loved the view from the windows. The only thing lacking during my stay was a broomstick lol I wanted to sweep the floor when I woke up in the morning and I couldn't find any. Please keep a broomstick somewhere for the guests to use next time. :D
    Reviewed November 08, 2018
    Dear Jabez, Thank you so much for leaving us such a wonderful feedback! We are very delighted that you loved the place and had a memorable stay with us! Your suggestion regarding broomstick has been noted down for improvement, thank you so much! We look forward to welcoming you back in the near future. Keep traveling more and paying less in 50 cities across SEA with ZEN Rooms! Warm regards, Nisa
    Responded November 16, 2018
    ZEN Home Fort Victoria
    2.4
    Rhea from Philippines
    Group
    Standard Loft
    Stayed 1 night in October 2018
    Bad Experience”
    I booked my friends from Malaysia (3 of them and also confirmed by the reservation office). The apartment is poorly maintained and hygiene is really bad. The toilets are clogged and I don’t think they cleaned it before we checked in because the last guest’s waste was still there! Only 2 towels were provided given that we indicated 3 guests. The bed set up is also worst! And only one roll of bathroom tissue was provided for 3 guests. We had our guests stay in another apartment in the same building but totally different than this one. Overall - we are really grossed out by the apartment set up and how poorly the accommodations were.
    Reviewed October 31, 2018
    9.6
    Exceptional
    Randy from Philippines
    Family with young children
    Standard Loft
    Stayed 1 night in October 2018
    Worth the Stay and Experience”
    We're happy and satisfied with the place as well as the room. The room is a bit small but has two bedrooms and two toilets. simple but organize. We're on the 18th floor and the view is so nice. The swimming pool is free with an outstanding view of the city. Looking forward to check in with other Zenroom in the future.
    Reviewed October 29, 2018
    Dear Randy, Thanks a lot for the fantastic score and for sharing your kind words! We are more than thrilled that you satisfied with the place and felt the stay was worth the price. We work really hard to offer the best possible environment and we are very delighted to see that reflected on your last visit. We would love to see you again anytime soon! Keep traveling more and paying less in 50 cities across SEA with ZEN Rooms! Warm regards, Nisa
    Responded November 16, 2018
    ZEN Home Fort Victoria
    8.0
    Excellent
    Tasha from Philippines
    Business traveler
    Standard Loft
    Stayed 1 night in August 2018
    Nice place and easy access”
    Nice place, easy access to everywhere. Near convenient store, hospital, malls and other food location. Place is great, but lack of toiletries. And sometimes the wi-fi lost connection and will be disconnected from your phone.
    Reviewed October 04, 2018
    Dear Tasha, Thank you so much for the positive feedback! It is nice to know that the location was convenient for you. We can assure you that your input regarding the WiFi connection has been noted and our team will take necessary measures to improve ourselves. We look forward to welcome you back! Best regards, Bella - ZEN Rooms
    Responded October 05, 2018
    ZEN Home Fort Victoria
    4.8
    Hazel from Philippines
    Family with young children
    Standard Loft
    Stayed 1 night in September 2018
    Much more disappointing as expected”
    I’ve seen a lot of negative reviews but booked here anyways. I was actually a bit optimistic but the experience was really bad. Unit given to us is not kid friendly at all. Stairs has no railings. Floor was really dirty. Spilled coffee or choco at the masters br. Elec outlets are really in weird places. Not even enough for our phones. Aircon is leaking on the 2nd br! It was flooding! Not enough towels. No basic toiletries. Took us 2 lobby switches and an hour to check in. Spent 370 php for overnight parking. 2k deposit was given back upon check out.
    Reviewed September 30, 2018
    Dear Hazel, Thank you for sharing your experience with us. We are very sorry that you did not enjoy the stay at ZEN Home Fort Victoria BGC. We will noted down your feedback for our improvement, especially with the cleanliness standard and the air conditioner. We are continuously working on improving our customer experience; we guarantee you an even better stay. We look forward to accommodating you again at our best! Kind regards, Bella - ZEN Rooms
    Responded October 05, 2018
    ZEN Home Fort Victoria
    2.4
    cliff from Singapore
    Business traveler
    Standard Loft
    Stayed 14 nights in September 2018
    The apartment images shown was totally not accurate.”
    The apartment images shown was totally not accurate. We were given a different room which was not shown in the images at all. The entire apartment was run down and dusty. The toilet bowl has crack on the seat, there was no daily necessities given, not even toilet roll. The room was so small that we couldn’t even place our luggage. We only can stand on the same space and turn 360 degree to move around. The beds give a crack sound whenever we move other sleeping position. There was only 2 body towel given despite the total guest was stated as 3. The toilet shower heater was not working as well. We took cold showers. The bedsheet is worst than bedsheet, so thin that we top on layers of clothes, we ended up with not enough of clothing to wear for our business trip. It gave us a lot of unnecessary trouble. Overall it’s really bad and we feel that we are being scammed a bad time. For the same amount of value we could have book somewhere else way better! I hope this review can be acknowledged so the future guest would not face the same issue.
    Reviewed September 27, 2018
    Dear Cliff, Thank you for sparing your time to review your stay at ZEN Home Fort Victoria. Please allow us to express our sincere apology for the inconveniences you experienced during the stay. We regret to hear that you did not enjoy the stay. We understand your frustration and we do hope to provide you better experience next time. Your feedback has been noted down for our improvement. The information regarding the room size has actually been shared online, however it is sad to hear that you found the room not according to the standard. We will work harder to improve and to provide you and our future guest better experience. Best regards, Bella
    Responded September 29, 2018
    ZEN Home Fort Victoria
    8.8
    Excellent
    Angeli
    Family with teens
    Standard Loft
    Stayed 2 nights in September 2018
    We definitely enjoyed our stay.”
    Washlet on the toilet would be nice, proper washing of the bed sheets, pillow covers,towels, mats should be done thoroughly...cleanliness is the most important thing in a hotel, 2nd is the comfortability, and convenience. The room was clean, staff service was great, Just be more strict on the beddings,and towels...but overall...it was superb.We loved and enjoyed our stay.
    Reviewed September 17, 2018
    Dear Angeli, Thank you for taking the time to review your stay. We are happy to know that you enjoyed your overall stay at ZEN Rooms! Please be assured that your feedback has been noted down for our improvement. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again soon! Best regards, Bella
    Responded September 26, 2018
    ZEN Home Fort Victoria
    6.0
    Jeffrey from Philippines
    Business traveler
    Standard Apartment
    Stayed 3 nights in August 2018
    The room/ property can be cleaner...”
    Some dusty counter tops/ cobwebs /etc. I know that I need to pay extra if I need daily Housekeeping but somehow, I am expecting it to be really clean when I arrive... then maybe I can just maintain the cleanliness. The floor drain in the toilet slowly drains water.... and can be annoying... although that seem to be a common issue for most privately rented out condo’s in MNL. Either the pipes are badly silted or it cannot handle the volume. With regard to the door, i think it will be nice to have an extra lock from the inside. Despite what I have shared, I will continue to consider and stay at this property. Thank you.
    Reviewed August 22, 2018
    Dear Jeffrey, Thank you for reviewing your stay! We are very sorry to know that you did not get our usual cleanliness standard during the stay. Please be assured that we have trained our housekeeping team to prepare the room nice and clean upon guest's arrival. Thank you fo bringing this to our attention! Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to see you again. Best regards, Bella
    Responded September 17, 2018
    ZEN Home Fort Victoria
    8.0
    Excellent
    Luzviminda from Philippines
    Couple
    Standard Loft
    Stayed 1 night in January 2019
    We enjoyed our short stay. The room is spacious and clean.”
    It is accessible to various restaurants and mall. We enjoyed the pool.
    Reviewed January 06, 2019
    123
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    • Excellent location
    • Buendia 3 MRT Station is within 1.46 km