ZEN Hostel OMP El Nido

2 stars out of 5
Real Street, El Nido, Palawan, Philippines, 5313 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the El Nido part of Palawan, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

Hygiene Plus

470 meters to public transportation

Front desk [24-hour]

80 meters to the beach

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Restaurant

Kitchen

Luggage storage

Breakfast

Laundry

Your dates are popular among travelersUsers are booking a place in Palawan every 1 minutes on Agoda.com
See map

9.4Exceptional

Location rating score

Exceptional location - 80 meters to the beach
Exceptional for walking
More details on walking
Parking
Available
Walkable places
Nagkalit-Kalit Falls
40 m
JenM Fruit Stand
60 m
Parish of St. Francis of Assisi
60 m
El Nido Beach
80 m
El Nido Covered Court
80 m
Popular landmarks
Seven Commandos Beach
1.3 km
Las Cabanas Beach
3.9 km
Nacpan Beach
14.3 km
Puerto Princesa Underground River
121.0 km
Ugong Rock
135.0 km
Closest landmarks
El Nido Municipal Hall
40 m
SAVA Beach Bar
80 m
Odessa Mama Cafe and Boodmo Brewery
90 m
El Nido Health Center
120 m
Farmacia Comprendio
180 m
Value for money8.0
Location rating9.4
Nearest airportEl Nido Airport (ENI)
Distance to airport3.8 km

Frequently asked questions

Does ZEN Hostel OMP El Nido provide dry cleaning services?

Yes! ZEN Hostel OMP El Nido offers dry cleaning service that is available all throughout your stay, ensuring that you're always looking confident in your favorite outfit. Please contact the property for more information.

What attractions are nearby ZEN Hostel OMP El Nido that are in walking distance?

While residing at ZEN Hostel OMP El Nido, start off your holiday by visiting the closest destinations that are within walking distance to the property which include Nagkalit-Kalit Falls, JenM Fruit Stand, and Parish of St. Francis of Assisi.

What are the property's policies for children's bedding at ZEN Hostel OMP El Nido?

ZEN Hostel OMP El Nido's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional fee. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

How many rooms does ZEN Hostel OMP El Nido have?

ZEN Hostel OMP El Nido has a total of 21 rooms.

In which languages can ZEN Hostel OMP El Nido's employees communicate?

ZEN Hostel OMP El Nido can converse up to 2 languages which includes English for guests that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do past travelers love most about ZEN Hostel OMP El Nido?

Verified guests that stayed at ZEN Hostel OMP El Nido have given this property a rating of 9.429 for its outstanding location as the major highlight for their stay.

What is the nearest train, metro, or bus station to ZEN Hostel OMP El Nido?

The nearest train, metro, or bus station is El Nido Jeepney Terminal Bus Station, 438.6 m away from ZEN Hostel OMP El Nido.

What famous beaches are close by ZEN Hostel OMP El Nido?

ZEN Hostel OMP El Nido is located in the El Nido neighborhood, including Seven Commandos Beach.

What well-known natural sightseeing spots are near ZEN Hostel OMP El Nido?

ZEN Hostel OMP El Nido is situated within El Nido, which makes it suitably close to natural points of interest including Snake Island (Vigan Island) and Simizu Island.

What time is check-in and check-out at ZEN Hostel OMP El Nido?

Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified hours may be charged an additional fee.

What is the closest airport to ZEN Hostel OMP El Nido?

The closest airport to ZEN Hostel OMP El Nido is El Nido Airport, 4.0 km away.

More about ZEN Hostel OMP El Nido

More about ZEN Hostel OMP El Nido

Experience Comfort and Convenience at ZEN Hostel OMP El Nido

Welcome to ZEN Hostel OMP El Nido, a charming 2-star hotel nestled in the breathtaking paradise of Palawan, Philippines. With its prime location and excellent amenities, this hostel offers a comfortable and convenient stay for travelers seeking an unforgettable experience. Upon arrival, guests are greeted by a warm and friendly staff, ready to assist with any inquiries or requests. The check-in process begins at 01:00 PM, allowing guests to settle in and start their vacation at their own pace. The check-out time is until 12:00 PM, giving ample time to enjoy a leisurely morning before bidding farewell to this tropical haven. ZEN Hostel OMP El Nido boasts 21 well-appointed rooms, each designed to provide utmost comfort and relaxation. Whether you're traveling solo or with a group, there is a room that suits your needs. The cozy and modern interiors create a soothing ambiance, ensuring a restful sleep after a day of exploring the wonders of Palawan. Please note that ZEN Hostel OMP El Nido has a child policy in place. While children are welcome to stay, they may be subject to additional charges. This ensures a peaceful and enjoyable environment for all guests, allowing everyone to fully appreciate the tranquility and serenity of this stunning destination. Experience the beauty of El Nido while enjoying comfort and convenience at ZEN Hostel OMP El Nido. Book your stay now and create lasting memories in this tropical paradise.

Unwind and Connect in the Shared Lounge and TV Area

At ZEN Hostel OMP El Nido, guests can enjoy a variety of entertainment facilities to unwind and connect with fellow travelers. The hostel features a spacious shared lounge area, perfect for socializing and meeting new people. Sink into the comfortable sofas, grab a book from the library, or challenge your friends to a game of cards or board games. For those who prefer screen time, the hostel also provides a TV area where you can catch up on your favorite shows or watch a movie with your fellow guests. Kick back on the cozy couches, grab some popcorn, and immerse yourself in the latest blockbuster or binge-watch your favorite series. Whether you're looking to relax with a good book, engage in lively conversations, or enjoy some screen entertainment, ZEN Hostel OMP El Nido's shared lounge and TV area offers the perfect space for you to unwind and connect with fellow travelers.





Convenience Facilities at ZEN Hostel OMP El Nido

ZEN Hostel OMP El Nido in Palawan, Philippines, offers a range of convenience facilities to ensure a comfortable and hassle-free stay. With a laundry service available on-site, guests can easily take care of their laundry needs without having to venture outside the hostel. Additionally, the safety deposit boxes provided offer a secure place for guests to store their valuable belongings, giving them peace of mind throughout their stay. Stay connected with the complimentary Wi-Fi available in both public areas and all rooms. Whether guests need to catch up on work or simply want to browse the internet, they can do so effortlessly. For those who require professional cleaning services, dry cleaning is also available at the hostel. Lastly, the luggage storage facility allows guests to securely store their bags and explore the beautiful surroundings of El Nido without any worries. With these convenient facilities, ZEN Hostel OMP El Nido ensures that guests have everything they need for a convenient and enjoyable stay.

Convenient Transport Facilities at ZEN Hostel OMP El Nido

At ZEN Hostel OMP El Nido, guests can enjoy the convenience of having a car park onsite. Whether you are driving your own vehicle or renting one, this facility ensures that you have a secure and convenient place to park. This is especially beneficial for those who want to explore the beautiful sights of El Nido at their own pace and convenience. Additionally, the hostel is also easily accessible by public transportation. Located in a strategic location, guests can easily catch tricycles or taxis right outside the hostel, making it convenient to explore the surrounding areas or travel to popular tourist attractions. The friendly staff at ZEN Hostel OMP El Nido can also assist guests in arranging airport transfers, ensuring a hassle-free journey to and from the hostel. With its onsite car park and easy access to public transportation, ZEN Hostel OMP El Nido offers a range of transport facilities that cater to the needs of all guests, whether they prefer to drive or rely on public transportation.





Delicious Dining Options and a Shared Kitchen at ZEN Hostel OMP El Nido

At ZEN Hostel OMP El Nido, guests are treated to an array of delicious dining options and the convenience of a shared kitchen. The on-site restaurant offers a tempting menu of local and international dishes, prepared with fresh ingredients and bursting with flavors. Whether you're craving traditional Filipino cuisine or craving a taste of home, the restaurant is sure to satisfy your culinary desires. For those who prefer a more hands-on approach, the shared kitchen provides a space for guests to prepare their own meals. Fully equipped with modern appliances and utensils, it offers the perfect opportunity to showcase your cooking skills and whip up a tasty feast. Whether you're a solo traveler looking to save on dining expenses or a group of friends wanting to bond over a cooking session, the shared kitchen is a fantastic addition to the hostel's dining facilities. No matter your dining preferences, ZEN Hostel OMP El Nido has you covered with its restaurant and shared kitchen. Indulge in mouthwatering dishes or unleash your inner chef – the choice is yours!





Discover the Hidden Paradise of El Nido, Palawan

Nestled in the breathtaking island of Palawan, El Nido is a hidden gem that offers a tropical paradise like no other. With its pristine beaches, crystal-clear turquoise waters, and stunning limestone cliffs, El Nido is a dream destination for nature lovers and beach enthusiasts alike. One of the main attractions in El Nido is the Bacuit Archipelago, a group of islands renowned for their picturesque landscapes and diverse marine life. Explore the famous Big Lagoon, where you can kayak through emerald waters surrounded by towering limestone cliffs. Snorkel or dive in the Small Lagoon and be mesmerized by the vibrant coral reefs and colorful marine species. For a truly unforgettable experience, take a boat tour to the Secret Beach, a hidden cove accessible only through a small crevice in the limestone cliffs. Aside from its natural wonders, El Nido also offers a vibrant nightlife and a wide range of dining options. Enjoy fresh seafood at beachfront restaurants, sip on tropical cocktails while watching the sunset, or dance the night away at lively bars. Whether you're seeking adventure, relaxation, or a taste of local culture, El Nido has it all. Book your stay at ZEN Hostel OMP El Nido and immerse yourself in the beauty of this tropical paradise.

Convenient Travel Options from Palawan Airports to ZEN Hostel OMP El Nido

Located in the stunning island of Palawan, Philippines, ZEN Hostel OMP El Nido offers a cozy and comfortable stay for travelers seeking to explore the beauty of El Nido. Getting to the hostel from the nearest airports is a breeze, with several convenient travel options available. If you are arriving at Puerto Princesa International Airport, the most common way to reach ZEN Hostel OMP El Nido is by taking a shared van or a private shuttle. These can be easily arranged at the airport and offer a comfortable and hassle-free journey to El Nido. The ride takes around 5-6 hours, allowing you to enjoy the picturesque scenery along the way. For those arriving at El Nido Airport, ZEN Hostel OMP El Nido is just a short distance away. You can easily take a tricycle or a taxi to reach the hostel within 10-15 minutes. The friendly locals are always willing to assist you in finding the best mode of transportation, ensuring a smooth and enjoyable journey to the hostel.

Discover the Natural Wonders Surrounding ZEN Hostel OMP El Nido

Nestled in the breathtaking paradise of Palawan, ZEN Hostel OMP El Nido offers a prime location to explore the natural wonders that surround it. With a variety of stunning landmarks and attractions just a stone's throw away, guests can immerse themselves in the beauty of Nacpan Beach, Las Cabanas Beach, Secret Lagoon Beach, Seven Commandos Beach, Snake Island (Vigan Island), Hidden Beach, Matinloc Island, Simizu Island, Marimegmeg Beach, and Entatula Island. Nacpan Beach, known for its pristine white sand and crystal-clear waters, offers a tranquil escape from the bustling city life. Just a short distance away, Las Cabanas Beach is famous for its breathtaking sunsets and panoramic views of the ocean. Secret Lagoon Beach, a hidden gem tucked away behind towering limestone cliffs, provides a secluded spot for relaxation and exploration. For adventure seekers, Seven Commandos Beach offers thrilling water sports activities such as snorkeling and kayaking. Snake Island, named after its unique shape resembling a snake, boasts vibrant coral reefs and diverse marine life, perfect for snorkeling enthusiasts. Hidden Beach, accessible only through a small crevice in the limestone cliffs, offers a secluded paradise surrounded by towering rock formations. Nature lovers will be captivated by the beauty of Matinloc Island, home to stunning limestone cliffs, crystal-clear waters, and hidden coves. Simizu Island, known for its vibrant coral gardens, is a haven for snorkelers and divers. Marimegmeg Beach, also known as Las Cabañas Beach, is a popular spot for beach lovers, offering a laid-back atmosphere and breathtaking sunsets. Last but not least, Entatula Island is a hidden gem that offers a pristine and untouched beach experience. With its untouched beauty and tranquil surroundings, it is the perfect spot to unwind and soak up the sun. With such a wide array of stunning landmarks and attractions nearby, ZEN Hostel OMP El Nido is the ideal base for adventurers and nature enthusiasts looking to explore the natural wonders of Palawan.

Convenient Public Transport Stations near ZEN Hostel OMP El Nido

Located in the heart of Palawan's stunning El Nido, ZEN Hostel OMP El Nido offers easy access to several public transport stations, ensuring a hassle-free exploration of the area. Just a short distance away from the hostel is the El Nido Jeepney Terminal, a bustling hub where you can catch jeepneys to various destinations within El Nido. Whether you're heading to the famous Nacpan Beach, Taraw Cliff, or Las Cabanas Beach, you can rely on the convenient and affordable jeepney rides from this terminal. For those looking to venture beyond El Nido, the nearby Bus Station provides connections to neighboring towns and cities. From here, you can catch buses to Puerto Princesa, the capital city of Palawan, known for its underground river and vibrant culinary scene. The Bus Station is also a gateway to other popular destinations in the province, such as Port Barton and Taytay. With these transport options at your doorstep, you can easily embark on exciting day trips or plan multi-destination itineraries during your stay at ZEN Hostel OMP El Nido.

A Culinary Adventure Awaits

ZEN Hostel OMP El Nido is surrounded by a diverse selection of restaurants, ensuring that every craving is satisfied. Just a stone's throw away, you'll find Odessa Mama Cafe and Boodmo Brewery, offering a unique fusion of Ukrainian and Filipino flavors. For a taste of Italian cuisine, Bella Vita El Nido is the place to go, serving up delicious pizzas and pasta dishes. If you're in the mood for some local fare, El Nido Boutique Artcafe is a must-visit, known for its traditional Filipino dishes and cozy ambiance. Craving Japanese cuisine? Head over to Osaka Castle El Nido, where you can indulge in fresh sushi and sashimi. For a memorable dining experience by the beach, make your way to Happiness Beach Bar (Restaurant), where you can enjoy mouthwatering seafood dishes while taking in the stunning sunset views. Thai food lovers will be delighted with the authentic flavors at Big Bad Thai, while Sunmai Sunset Restaurant offers a fusion of Filipino and Asian dishes in a picturesque setting. Health-conscious travelers will appreciate the 100% Plant-Based Cafe, serving up delicious vegan and vegetarian options. SAVA Beach Bar is the perfect spot to unwind with a refreshing cocktail and enjoy the beachfront atmosphere. And last but not least, Punta Playa is a hidden gem, offering a laid-back vibe and a menu featuring a variety of international and local dishes. With such a wide array of dining options, ZEN Hostel OMP El Nido ensures that every palate is catered to, making your stay in Palawan a truly unforgettable culinary adventure.









Friendly Staff, Clean Rooms, and Great Value for Money at ZEN Hostel OMP El Nido

ZEN Hostel OMP El Nido has received rave reviews from its guests, with many highlighting the friendly and helpful staff. Guests have praised the staff for providing detailed information and assistance with their inquiries, ensuring a hassle-free stay. The hostel's cleanliness has also been commended, with guests noting that the place is generally clean and well-maintained. One of the standout features of ZEN Hostel OMP El Nido is its affordable room rates. Guests have mentioned that the price of the rooms is super inexpensive, making it a great choice for budget-conscious travelers. Additionally, the hostel offers a good breakfast, ensuring guests start their day off right. Another aspect that guests have appreciated is the opportunity to meet fellow travelers. With a majority of guests being foreigners, ZEN Hostel OMP El Nido provides a friendly and sociable atmosphere, making it easy to make new friends and find people to hang out with. Furthermore, the hostel's convenient location adds to its appeal. It is situated near everything guests need and want to see, making it a convenient base for exploring El Nido. Guests have expressed their desire to return to ZEN Hostel OMP El Nido on their next visit to El Nido, highlighting the positive experiences they had during their stay. Overall, ZEN Hostel OMP El Nido offers friendly staff, clean rooms, great value for money, and a vibrant atmosphere that makes it a top choice for travelers visiting Palawan.

A Haven of Positive Reviews: ZEN Hostel OMP El Nido

ZEN Hostel OMP El Nido has garnered an impressive overall rating of 8.2, making it a top choice for travelers seeking a memorable stay in Palawan, Philippines. One of the standout aspects of this hostel is its exceptional value, with guests rating it at an impressive 8.0. Offering affordable rates without compromising on quality, ZEN Hostel OMP El Nido ensures that guests get the most out of their budget while enjoying a comfortable and enjoyable stay. Furthermore, the facilities at ZEN Hostel OMP El Nido have received a commendable rating of 7.7. Guests can expect a range of amenities that cater to their needs, including a communal lounge area where they can relax and socialize with fellow travelers. The hostel's facilities are designed to provide convenience and comfort, ensuring that guests have everything they need for a pleasant stay. Cleanliness is a top priority at ZEN Hostel OMP El Nido, and guests have recognized this with a rating of 7.7. The hostel maintains high standards of cleanliness throughout its premises, ensuring that guests can enjoy a hygienic and comfortable environment. From the common areas to the dormitories, guests can rest assured that their stay will be free from any cleanliness concerns.

Show less

Amenities and facilities

Very good7.7

Facilities

Most talked about facilities
Languages spoken
  • English
  • Filipino
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Dining, drinking, and snacking
  • Asian breakfast
  • Kitchen
  • Restaurants
  • Shared kitchen
Cleanliness and safety
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Services and conveniences
  • Dry cleaning
  • Elevator unavailable
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoke-free property
  • Smoking area unavailable
Access
  • Front desk [24-hour]
  • Pets allowed unavailable
  • Security [24-hour]
Getting around
  • Car park [on-site]

Food and dining

Breakfast options
  • Asian

Location

Real Street, El Nido, Palawan, Philippines, 5313

Exceptional9.4

Location

Airports
  • El Nido Airport (ENI)
    3.8 km 14 min drive
  • San Vicente Airport (SWL)
    74.2 km
Public transportation
  • El Nido Jeepney Terminal Bus Station
    440 m
Hospital or clinic
  • El Nido Health Center
    120 m
Cash withdrawal
  • ATM
    280 m

What's nearby

Popular landmarks
  • Seven Commandos Beach
    1.3 km
  • Las Cabanas Beach
    3.9 km
  • Nacpan Beach
    14.3 km
  • Puerto Princesa Underground River
    121.0 km
  • Ugong Rock
    135.0 km
  • Cowrie Island
    163.9 km
  • Palawan Wildlife Rescue and Conservation Center
    171.5 km
  • Puerto Princesa City Baywalk Park
    175.2 km
  • Firefly Watching
    178.5 km
Nearby landmarks
  • Nagkalit-Kalit Falls
    40 m
  • El Nido Municipal Hall
    40 m
  • JenM Fruit Stand
    60 m
  • Parish of St. Francis of Assisi
    60 m
  • El Nido Beach
    80 m
  • El Nido Covered Court
    80 m
  • SAVA Beach Bar
    80 m
  • Odessa Mama Cafe and Boodmo Brewery
    90 m
  • El Nido Health Center
    120 m
  • Farmacia Comprendio
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Kids 12 years old below cannot stay in the room unless the whole room is booked.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from13:00
  • Check-out until12:00
The property
  • Number of rooms 21

Reviews of ZEN Hostel OMP El Nido from real guests

Provided by verified guests of

Agoda logo
8.2
  • Location score 9.4 out of 10 and is a high score in Palawan
    Location9.4
  • Service score 8.3 out of 10 and is a high score in Palawan
    Service8.3
  • Value for money score 8 out of 10 and is a high score in Palawan
    Value for money8.0
  • Cleanliness score 7.7 out of 10 and is a high score in Palawan
    Cleanliness7.7
  • Facilities score 7.7 out of 10 and is a high score in Palawan
    Facilities7.7
High score for Palawan
Rating
9+ Exceptional (3)
8-9 Excellent (2)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (2)
Guest Type
Language

Show reviews that mention 

Showing 9 verified guest comments
12
  1. 5.6
    Julien from France
    Solo traveler
    Stayed 2 nights in June 2019

    Near the port, cheap”

    Near the port Cheap Smell not good...

    Reviewed June 06, 2019
  2. 8.0
    Excellent
    Karolina from Poland
    Solo traveler
    Stayed 1 night in April 2019

    6/10”

    Good localization, good prices for the tours, poor breakfast, but the place has social space for the guests which is awesome.

    Reviewed April 13, 2019
  3. 8.8
    Excellent
    Roland from Philippines
    Group
    Stayed 2 nights in October 2018

    No hanky Panky Dormitory”

    This is a basic dormitory room which is basically walking distance from the beach. The place is generally clean and the price of the room is super inexpensive.

    Reviewed November 03, 2018
  4. 10.0
    Exceptional
    Mike from Philippines
    Solo traveler
    Stayed 2 nights in August 2018

    Nice place for solo travelers”

    Their common area was a great place to meet other travelers. The 3-level bunk was scary at first but it's pretty solid. They have a drying area too so it's good for your wet clothes after returning from your tours. They provide free breakfast and it's near the beach and other stores and close to the LiO free shuttle. The staff are friendly and gives detailed information for your inquiries. I will definitely want to stay to this place the next time I will be in El Nido.

    Reviewed August 13, 2018

    Dear Mike, Thank you very much for the fantastic review! We are very pleased to have received a great feedback from you! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. As the top-rated budget hotel company in Asia, we pride ourselves in providing the best value-for-money stays. We hope to welcome you again anytime soon! Best regards, Putri

    Responded October 11, 2018
    ZEN Hostel OMP El Nido
  5. 2.4
    Edgar from United States
    Group
    Stayed 2 nights in July 2018

    Don't Waste Your Money!!!”

    We booked for 4 nights in this OMP El Nido from July 03 -07'18 for a group of 7 people. This place was so small, dirty, has broken air conditioning, ,loud and noisy, leaking rain water inside the room, don't change bedding with bed bugs, not safe place to stay and RUDE EMPLOYEES!!! We decided to evacuate the second nights because we don't feel safe in this place.. DO NOT WASTE YOUR MONEY STAYING IN THIS ZEN HOSTEL OMP EL NIDO!!! Find somewhere else around safer. I would recommend MIKEE PENSION EL NIDO PALAWAN. nice place, quiet, safe to stay, nice location ( walking distance , center) , very clean , value for your money, nice free wifi internet and very nice owner.

    Reviewed July 25, 2018

    Dear Edgar, Thank you for the feedback. Please accept our sincerest apologies for the inconveniences during your stay. We understand your disappointment during your stay and agree that this was not acceptable. Please be assured that your comment has been shared to our respective team to be taken into further action to make sure this won't happen again in the future. We can assure you that we are continuously working on enforcing our ZEN standard to make sure our guests are comfortable while staying with us. Once again, I sincerely apologize on behalf of the entire team of ZEN Rooms for the situation. Thank you for bringing this issue to our attention and we hope there is another chance for us to welcome you again at our best! Kind regards, Putri

    Responded October 11, 2018
    ZEN Hostel OMP El Nido
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