ZEN Rooms 1 Borneo
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ZEN Rooms 1 Borneo

Located in Grand Borneo Hotel, 1 Borneo Hypermall, Jalan UMS, 1 Borneo, TA-00-01, Kota Kinabalu 88450, Malaysia, 1 Borneo, Kota Kinabalu, Malaysia, 88450
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Standard Double Room ZEN Rooms 1 Borneo
Standard Double Room
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    Lobby ZEN Rooms 1 Borneo
    Lobby ZEN Rooms 1 Borneo
    Interior view ZEN Rooms 1 Borneo
    Standard Double Room ZEN Rooms 1 Borneo
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     ZEN Rooms 1 Borneo

    ZEN Rooms 1 Borneo Reviews

    8.4
    Excellent
    /10
    (26 reviews)See what guests said
    10.0
    Exceptional

    "Enjoyed my stay and value for money"

    Steven

    -

    September 9, 2018

    8.8
    Excellent value for money

    Things you’ll love about ZEN Rooms 1 Borneo

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.8
    See map
    Excellent location
    Nearby
    Popular
  • Hypermall130 m
  • 1Borneo Hypermall150 m
  • One Borneo Hypermall330 m
  • University Malaysia Sabah930 m
  • Sabah University of Malaysia Kota Kinabalu1.29 km
  • Hospital Wanita Dan Kanak-Kanak Sabah2.59 km
  • Oceanus Waterfront Mall3.93 km
  • Handicraft Market3.96 km
  • Larry & Vince Farmstay4.14 km
  • North Bus Terminal4.52 km
  • This property is in high demand!

    Last booked 9 hours ago

    Value for money8.8
    Location rating8.8
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport13.4 km

    Rooms available at ZEN Rooms 1 Borneo

    Standard Double Room
    Standard Double Room
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Gallery Room
    Gallery Room
    ...
    • Room size: 22 m²/237 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
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    More about ZEN Rooms 1 Borneo

    More about ZEN Rooms 1 Borneo

    8.4
    Excellent

    "The room is clean, the facility is well-maintained."

    Ian

    |

    November 28, 2017

    An overview

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    What they offer

    8.8
    Excellent

    "Great location and easy access to mall."

    Azwar

    |

    June 29, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of ZEN Rooms 1 Borneo from real guests

    Agoda Reviews (26)Booking.com Reviews (26)
    8.4
    /
    10
    Excellent
    Cleanliness8.5
    Facilities7.9
    Location8.8
    Service8.2
    Value for money8.8
    Provided by verified guests of Agoda
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    All guests (26)
    All room types
    Showing 10 verified guest comments
    8.4
    Excellent
    Norizawati from Malaysia
    Family with young children
    Gallery Room
    Stayed 1 night in April 2019

    Good hotel environment and location. ”

    But no parking provide by hotel. limited parking in front of hotel.

    Reviewed April 29, 2019
    10.0
    Exceptional
    Muhd
    Family with teens
    Gallery Room
    Stayed 1 night in March 2019

    Good for ideal badget hotel”

    Please including breakfast

    Reviewed March 28, 2019

    Dear Muhd, Thank you for giving us a perfect rating! We are very pleased to have received a great feedback from you! Your feedback is extremely valuable to us, as we strive to improve with each and every stay. With our constant focus on the lowest rates and the best value for money, we are happy to see that we could help you to travel more and pay less. We hope to welcome you soon at our best! Kind regards, Putri

    Responded April 02, 2019
    ZEN Rooms 1 Borneo
    8.8
    Excellent
    Kas from Malaysia
    Family with young children
    Gallery Room
    Stayed 2 nights in December 2018

    A good hotel & very good staff ”

    Location is ok, everything room is good & staff very friendly.

    Reviewed December 25, 2018

    Dear Kasbinah Husin, Thank you very much for the fantastic review! We are very pleased to have received a great feedback from you! Total guest satisfaction is our priority. With our constant focus on the lowest rates and the best value for money, we are happy to see that we could help you to travel more and pay less. Come back and see us soon! Best regards, Putri

    Responded April 02, 2019
    ZEN Rooms 1 Borneo
    8.4
    Excellent
    Mohd from Malaysia
    Family with young children
    Gallery Room
    Stayed 1 night in October 2018

    Excellent”

    Take time for check-in since staff took a lot of time to handle even for one customer. Therefore it is advised to the hotel management to provide the turn number for customer. So no need to standing queue as the customer could wait at the provided sofas/waiting area.

    Reviewed October 22, 2018

    Dear Mohd, Thank you so much for staying with us! First of all, we would like to apologize for the check in process that made you have to wait for a moment. Please be assured that we have raised your comment to our respective team and we will handle that issue on our end to make sure there will be no such case in the future. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia. Thank you for mentioning this to us and we hope there is another chance to welcome you back at our best! Kind regards, Putri

    Responded December 17, 2018
    ZEN Rooms 1 Borneo
    6.8
    Good
    Sandy from Malaysia
    Family with young children
    Gallery Room
    Stayed 2 nights in September 2018

    Good”

    since this is promotion price,we didnt expect much, no breakfast, no hand towel, tv need call them come to repair, aircon sometimes on,sometimes off ( but the temperature still ok, so we didnt ask housekeeping to check it)

    Reviewed September 19, 2018
    5.2
    mun from Malaysia
    Family with young children
    Standard Double Room
    Stayed 1 night in September 2018

    it should be called grand Borneo ”

    it's kind of misleading, nobody know zen room, and no zen room sign board anyway at lobby or in the room like the photo shown. the parking for guest should be briefed during check in, kind of waste of money and Time park in the shopping mall. at the end there are special season card for guest.

    Reviewed September 18, 2018

    Dear Mun, Thank you for sparing your time to review your stay. Please accept our apology for the inconvenience this has caused yuo. Please be assured that we have shared full information regarding the property's address in the confirmation email. In the future, please do not hesitate to contact us whenever you have inquiry with your reservation and we will be happy to help you. Thank you. With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again. Best regards, Bella

    Responded September 26, 2018
    ZEN Rooms 1 Borneo
    10.0
    Exceptional
    Steven from Singapore
    Business traveler
    Gallery Room
    Stayed 1 night in September 2018

    Best and value for money hotel in 1Borneo ”

    Enjoyed my stay and value for money

    Reviewed September 09, 2018

    Dear Steven, Thank you for the perfect score! We are happy to help you travel more and pay less! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We look forward to see you again. Best regards, Bella

    Responded September 17, 2018
    ZEN Rooms 1 Borneo
    8.8
    Excellent
    Azwar from Malaysia
    Family with young children
    Standard Double Room
    Stayed 2 nights in June 2018

    Good among others”

    Located in Grand Borneo Hotel. Value for money compare to others at 1 Borneo Hypermall. Great location and easy access to mall. Old hotel which need more repair and maintenance, the air-conditioning take long time to cold, water heater also not to warm.

    Reviewed June 29, 2018

    Dear Azwar, Thank you for taking the time to review your stay! We are happy to know that you enjoyed your stay, especially with the location! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to see you again! Best regards, Bella

    Responded September 17, 2018
    ZEN Rooms 1 Borneo
    9.6
    Exceptional
    puspahwati from Malaysia
    Family with young children
    Gallery Room
    Stayed 1 night in May 2019

    Baik, cuma air panas mula2 tiada, pagi esok baru ada”

    Baik, ada kotoran sedikit di bawah tilam/katil

    Reviewed May 03, 2019
    8.0
    Excellent
    Md from Brunei Darussalam
    Family with young children
    Gallery Room
    Stayed 2 nights in September 2018

    Semua ok..cuma tidak ada info awal swimming pool close.. ”

    Ok

    Reviewed September 16, 2018

    Kepada MD, Terima kasih telah menginap bersama ZEN Rooms! Kami mohon maaf atas ketidaknyamanan yang Anda alami mengenai perihal kolam berenang, dikarenakan adanya jadwal pembersihan untuk menjaga standard kebersihan. Kami harap bisa mengakomodasi Anda kembali dan memberikan pengalaman menginap yang lebih baik lagi. Terima kasih. Salam, Bella

    Responded September 17, 2018
    ZEN Rooms 1 Borneo
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