ZEN Rooms Basic Near I-City
Jalan Serai Wangi H 16/H,C-1-G, Alam Avenue 1, Persiaran Selangor, Seksyen 16, I City, Shah Alam, Malaysia, 40200 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the I City part of Shah Alam, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous I-City Wax Musuem.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Luggage storage
Wi-Fi in public areas
Car park [nearby]
Car park [charges apply]
Smoke-free property
Your dates are popular among travelersUsers are booking a place in Shah Alam every 2 minutes on Agoda.com
Please make the location clear”
I spent more than 40 mimutes circling in the same area for this hotel. Please make it clear that Zen rooms is inside M Avenue hotel. I arrive late at night after a long journey hoping to get a rest. The taxi driver could find this hotel so he had to drop me off. The sign only show Zen room next to M avenue but the doors are all sealed i ended up having a late check in. It is not the staff fault but who ever is promoting this on agoda needs to make it very clear where the exact location is. Overall it is in a good area, staff are nice and friendly. But also need to ugrade room cleaness. Bedsheet had red blood stain on it.
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Dear Aisling, Thank you for sparing your time to review your stay! We are very sorry that you had difficult time to locate the property and made your experience unpleasant. Please be assured that we have shared the information about the hotel's location in the confirmation email sent to you. In the future, please do not hesitate to reach out to our customer care team whenever you have inquiry and we will do our best to assist you. We hope to see you again! Best regards, Bella
nothing much to complain. room is basic,bed comfotable. Its juts the reception that threat”
threat me to take my deposit because i couldnt send the room key after check out. i was at my brother graduation and could get back in time to check out. so i checked out via phone and promise to send them the key card later 1-2Pm. in view the traffic me and family decided to eat first before head back to hotel to give the key at about 3pm, thus they threatened to take back my deposit money. So i have to make my fam wait at the restaurant for me to go through the traffic jam to send the key. For that it make my stay so miserable. No tolerance from such cheap hotel. ive done this at other budget hotel. i clear the room.. just to return the key later. i wont come back here
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wifi issue”
I stayed for 4 days 3 nights but facing a WiFi issue. WiFi not connected at all. reported to the staff multiple times still the same. very frustrated. no action taken by the management. limited TV channel no wifi can u imagine ?
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Dear Nik, Thank you for sparing your time to review your stay. We are very sorry to know that the WiFi was not at its best condition during your stay! We have contacted the internet provider so that future guest could enjoy stable WiFi. We hoep to see you again and provide you with better experience. Thank you so much. Best regards, Bella
Affordable ”
The place is not so hard to find. Near Mamak restaurant. The bed and toilet are clean. Nice interior.
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Dear Nur, Thank you for sharing your experience with our future travellers! We are happy to know that you found the interior nice and you liked the design! With ZEN Rooms, you can keep travelling more and paying less in 50 cities across SEA! We look forward to see you again! Best regards, Bella
the place is okay, clean, enough facilities but I might not come again.”
Everything is fine except for the noise that I heard at 3am for about 10minutes. not sure where does it come from. it's very loud like someone is playing basket ball at that floor. both of me and my husband cannot sleep until morning.
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Dear Nazihah, Thank you for taking the time to review your stay! We are very sorry to know that your stay was overshadowed by the noise from the outside. We have trained our staff to maintain the environment at the property quiet and peaceful for everyone's comfort. In the futute, please do no thesitate to reach out to the staff at the hotel to assist you with your inquiries, so that you could enjoy a better experience. We hope to see you again. Best regards, Bella
NICE & CLEAN”
BASIC AMENITIES, CLEAN, PRIVACY
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Excellent”
It is a new hotel and have a lot of parking space nearby. Simple, clean facilities provided. Hair dryer provided upon request. Overall is good and have a comfortable stay here.
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Dear Yvonne, Thank you for the positive feedback! We are happy to know that you enjoyed your stay overall! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to welcome you back soon! Best regards, Bella
Good”
There is no chair in room..no kettle..others ok..
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Dear Norhaida, Thank you for the feedback! Please be assured that we have uploaded more photos so that future guest could take this into consideration before making the reservation. By booking with ZEN Rooms you can be sure to get the best value-for-money. We hope to see you again. Best regards, Bella
Nice”
Very nice. Recommend
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Dear Nik, Thank you for staying at ZEN Rooms! We are very happy to know that you had a great stay with us, and that you recommend us to the future travellers. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We look forward to see you again! Best regards, Bella
Need improvement”
Pros :- - Near to restaurants (Malay or mamak) - Air-conditioned works well. - good for solo traveler Cons :- - Bed many stains especially sheet - Toilet is really dirty & disgusting. I'm so disappointed - The room is too small, not 15 feet as stated in agoda but less than 10 feet.
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Dear Nur, Thank you for sparing your time to review your stay. Please accept our sincere apology for the inconveniences occurred during the stay, especially with the cleanliness standard. Please be assured that we have shared this feedback to the hotel management to be improved. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia. We hope to see you again and provide you with better experience. Best regards, Bella
Great”
More than enough
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Dear Erman, Thank you for the positive feedback! We are happy to know that you had a great stay at ZEN Rooms. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We look forward to see you again! Best regards, Bella
Excellent”
Good Location
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Bad odour and room was too small”
WiFi connection too slow , bad odour , room too small and bathroom sink clogged
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Dear Edwin, Thanks a lot for the feedback. We do apologize that cleanliness was not well maintained during your stay as we have regular audits to ensure the cleanliness of our rooms. We absolutely understand your frustration, as [cleanliness] is an essential element of the experience and it can never be compromised. Following your feedback, we have organized extra checkups to ensure our ZEN standard cleanliness. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope you give us another chance as we will definitely improve our services. Kind regards, Nisa
Good vudget hotel with a spacious room inside.”
.
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Nice place”
Great.
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Dear Erman, Thank you for the positive feedback! We are happy to know that you found the property nice! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We look forward to see you again. Best regards, Bella
air menitik dari tandas atas”
dah bgtau staf nak tukar bilik, staf buat bodo je.
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Dear Nurnajmul, Thank you for the feedback. We do apologize deeply for the inconvenience occurred during your stay with us. Please be assured that this has been fixed following your feedback. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to be able to serve you again at our best. Warm regards, Nisa
kelengkapan bikil tak sempurna”
1.TIADA bekalan air mineral dlm bilik. 2.TIADA Hair dryer dlm bilik .kena minta di reception bawah. Dan tidak berfungsi dgn elok. 3.TIADA parking disediakan (kena bayar).
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Dear Nor, Thank you for the feedback! We are very sorry for the inconvenience occurred during the stay! We hope to have another chance to welcome you back and provide you a better stay at ZEN Rooms. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again! Best regards, Bella
Exceptional”
Sangat berbaloi
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Kepada Noraisyah, Terima kasih telah memberikan kami score yang sangat baik! Kami senang Ibu Noraisyah dapat merasa nyaman saat menginap bersama kami. Kami harap bisa mengakomodasi Ibu lagi di ZEN Rooms untuk perjalanan Ibu selanjutnya. Terima kasih! Salam hangat, Bella
Acceptable”
shower takde, trpksa mandi pakai paip bawah
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harga berpatutan”
ada lif, mudah untuk bergerak. harga bilik yg berpatutan, bilik kemas, selesa , memang puas hati..cuma tiada kettle disediakan...
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