ZEN Rooms Jinshan Hotel
Located in Hotel Jinshan, 20 Trengganu Street, Chinatown, Singapore, Singapore, 058479 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Facilities
Free Wi-Fi in all rooms!
Front desk [24-hour]
Room service
Wi-Fi in public areas
Family room
Daily housekeeping
Smoke-free property
Elevator
Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Great location in Chinatown”
The rooms are a little tired but have everything you need for a weekend break. The bathroom, particularly the shower cubicle, is compact. Great location just a 2-3 minute walk from the Chinatown MRT.
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Dear Duncan, thanks a lot for sparing the time to write us this review! We are happy to know that the location was suitable for you. As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We look forward to see you again! Kind regards, Annisa
great position”
Was right in the centre of Chinatown and very close to Chinatown train. Room was very clean-a bit noisy but if you want quiet probably the centre of the city is not the best place to go. Did have room safe and hot water for coffee etc. As they say on Agoda the lift and escalator are long term broken so have to carry luggage up 2 stairs. Contrary to the other reviews my room did not seem to be haunted-there were strange noises but I think that was pigeons outside.
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Dear Chris, Thank you for taking the time to share your experience! We are very happy that you found the location strategic! As the top rated budget hotel company in Asia, we pride ourselves on providing the best value-for-money stays. We look forward to welcoming you back at ZEN Rooms! Kind regards, Bella ZEN Rooms.
Strategic location.”
Near to the Chinatown MRT. Comfortable room. Lift is available. Value for money.
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Dear Suzanne, Thank you for the rating! It is very nice to know that you found the location convenient for you! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to see you again soon! Best regards, Bella
Good location. Small room. ”
Pro: good location. Just near to everywhere. Has hot and cold water. Changes toiletries and cleans room every day. Cons: no shower curtain, whole bathroom can be wet when taking a bath. But water easily dries since they have two drainage. Can see people inside through the door holes but only when you are near the door. Room is too small but is okay if you will just be in the hotel to sleep at night.
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Dear Charissa, Thank you for sparing your time to share your experience with us. We are glad to hear your positive comments but we would also like to apologize for the things that didn’t make you satisfied. We are continually trying to improve the quality of the facilities that we offer. At ZEN Rooms, we always value our customer's feedback as we are continuously working on providing the best customer experience at the lowest price possible. We do hope your next visit would be better than the previous one. Best regards, Nisa
Good”
The room wasn't fridge or mini bar and the air conditioner made noise a bit. I stay 3 nights but they didn't refill the toothpaste. The room is 3rd floor but escalator is very narrow and has one way. I must bring my suitcase down the stair when checking out. The room is small but the hotel locate in China Town, near MRT station and food court. That's value for money.
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Will stay here again”
The location is very good, near the subway and have food around till late night. Room is big enough for 2 people, bathroom is clean and big. Recommenced here, will stay again!
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Dear Manasara, Thank you for choosing ZEN Rooms! We are happy to accomodate you in a place that you found strategic! We look forward to welcome you again at ZEN Rooms. As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. Best regards, Bella
Excellent Location”
Excellent location. Just few walks from the food street and mrt. Staff is very attentive to our needs. Water heater works perfect and has excellent wifi. The only problem is the walls are too thin you can hear the other guest from the other room. Over all it was a good stay!
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Dear Eulah, Thank you for sharing your experience to our future guest. We are happy to know that you found the location stategic and the service nice! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again. Best regards, Bella
Good”
Pros are 1. location is not far from Chinatown station. 2. Food restaurants are nearby hotel. 3. Hotel staffs are service minded. Cons are 1. Restroom is too small
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Dear Nitat, Thank you for sharing your experience to our future guest. We can assure you that we are already working on uploading more pictures on our page to make sure our future guests are aware of the room's condition. We look forward to see you again! Best regards, Bella
Good Location”
Only 200m from Chinatown MRT (exit A door) and so many culinary around.
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Dear Witamin, Thank you for the positive feedback! We are happy to accomodate you in a place that you found strategic! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again! Best regards, Bella
Ok for night stay and shower”
Very good location in Chinatown. Walls are very thin as you can hear everything your neighbor do and talked about. And i think they didn't change the pillow cover, because there's "people's unwashed hair for days smell" left on the pillow.
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Dear Villa, Thank you for taking the time to review your stay! It is nice to know that you found the location strategic. We regret to hear that your stay was overshadowed with the noise from outside. Please accept our sincere apology for the inconvenience and be assured that we take customer's feedback very seriously for our improvement. We hope to see you again and provide you with better stay! Best regards, Bella
Don’t do it”
This is below acceptable for Zen Rooms and overly priced for its value. A private room in a backpackers would have been better. Stuffy, small, creaky and unable to sit straight on the toilet due to the crampness. Zen rooms have made a big mistake here. I also made a mistake I won’t make again by coming here
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Dear Joel, Thank you for sharing your experience to us. We are very sorry for the inconvenience, however we can assure you that we have made improvements since your last stay with us. We hope to be able to welcome you back in one of ZEN Rooms across SE Asia and provide you with better stay experience. Best regards, Bella
Dirty, disappointing & deceitful (advertising). ”
As indicated we turned up after midnight. We were met with a surly member of staff who demanded I give her $50 cash to cover against any marks I might make on their linen. I don't recall seeing this in any of the notifications form their management company, Zen Rooms. I gave her my credit card only to be told upon departure that their policy was to not do a direct refund but to let 2 weeks go by and the payment comes back to - Wow, that is a new one! As we walked to the room I was quite surprised at how old and dirty the corridor carpets were. Then on going to the toilet my partner found a cockroach wandering over to her. I came to her scream and 'disposed' of the problem. Most of the linen was clean but the towels were quite threadbare. Next day I showed photos of the above to the Manager. Whilst she was lovely and helped by moving me to another room, that appeared to be the best she was authorised to do . My partner couldnt cope, so she stayed on the couch of a friends home.
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Small but Clean”
The room is average, small, but clean. Wifi works fine. Bathroom with small but clean and nice.
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Dear Stefanus, Thank you very much for such a positive feedback! We are so pleased to hear that you enjoyed your stay with us. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. Thank you again and we look forward to welcoming you back at ZEN Rooms. Kind regards, Bella ZEN Rooms.
Never Stay HERE”
Single Room was very small. Iam business traveler and need Hotel Receipt but reception said book from agoda so ask agoda but I need hotel receipt not agoda receipt. In Singapore, almost all hostel and hotel give me hotel receipt except this one. No Fridge in the room. Deposit 50SGD or USD. Never saw in Singapore. This is my first time stay in here and never come back. Reception is not helpful. Not worth for money. It must be HOSTEL not HOTEL 3 star. VERY DISAPPOINTED.
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Dear Ngoc, We appreciate you taking the time to review your stay! Upon checking, we see that you booked for a single room at ZEN Rooms Jinshan Hotel. Please be assured that we have shared room size information in agoda page, which for single room is 9 m², and we have also shared the deposit information in the confirmation email sent to you. In the future, when you stay with us, please do not hesistate to ask for assistance whenever you have inquiry about your stay. We hope to welcome you back. Best regards, Bella
Nice staff, helpful, good value for singapore”
They let me keep my bags there while I waited. They were very nice and helpful giving directions and recommendations. Great location
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Dear Mr. Mark Hall, Thank you so much for staying at ZEN Rooms. It's very nice to know that you had a great stay with us, especially with the service. We are very proud to provide service that made our guest feels welcomed. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to see you again soon. Best regards, Bella
Exceptional”
Great location but a little dusting would go a long way. Other than that, the place was great
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Dear Remi, Thank youf for sparing your time to review your stay at ZEN Rooms! We're sorry that you didn't get our usual ZEN standard cleanliness during your stay. We are continuously working on improving our customer experience; we guarantee you an even better stay. However, we are glad to know that you enjoyed the overall stay with us. We look forward to accommodating you again at our best! Kind regards, Bella
Cleanliness of bathroom is not so good.”
The bathroom smelled really bad and even ventilating the room and bathroom didn't help. Room was dusty. kept sneezing.
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convenient at heart of chinatown”
we stayed during the cny bazaar. was convenient to go anywhere. toilet is spacious.
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Dear Kang, Thank you for taking the time to review your stay! We are happy to accomodate you during Chinese New Year! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to welcome you again anytime soon. Best regards, Bella
Not bad”
Room is quite small and window is broken. Over all is ok.... Satisfactory
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Dear Zin, Thank you so much for the feedback. We are very sorry that you did not quite enjoy your stay this time. Please be assured that we are working continuously on improving our customer experience; that is how we became the top-rated budget hotel company in Asia. However. it's nice to know that you had a great stay overall. We hope to be able to make your next stay better than the previous one. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Best regards, Nisa
Great location with good price”
Great location, 1 min to the subway.
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