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Guestroom, ZEN Rooms Jinshan Hotel in Singapore
Interior view, ZEN Rooms Jinshan Hotel in Singapore
Nearby attraction, ZEN Rooms Jinshan Hotel in Singapore
Nearby attraction, ZEN Rooms Jinshan Hotel in Singapore
Nearby attraction, ZEN Rooms Jinshan Hotel in Singapore
Nearby attraction, ZEN Rooms Jinshan Hotel in Singapore
Nearby attraction, ZEN Rooms Jinshan Hotel in Singapore

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7.0

Very good

187 reviews

187 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Toy Factory Theatre Ensemble
50 m
Zhen Lacquer Gallery
80 m
Sia Huat
80 m
Indigo Blue Art
80 m
Chinatown Heritage Centre
90 m
Popular landmarks
Chinatown
170 m
Sands Skypark Observation Deck
1.9 km
Orchard Road
2.2 km
Singapore Flyer
2.3 km
Cloud Forest
2.5 km
Closest landmarks
Backstage Bar
100 m
Chinatown Complex
110 m
Shang’s Antique Gallery
110 m
Red Peach Gallery
110 m
Yong Gallery
120 m

ZEN Rooms Jinshan Hotel

Located in Hotel Jinshan, 20 Trengganu Street, Chinatown, Singapore, Singapore, 058479 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of Singapore

Front desk [24-hour]

230 meters to public transportation

Inside city center

160 meters to Chinatown

Facilities

Free Wi-Fi in all rooms!

Front desk [24-hour]

Room service

Wi-Fi in public areas

Family room

Daily housekeeping

Smoke-free property

Elevator

Your dates are popular among travelersPopular destination! Properties in Singapore are being booked every minute!
Value for money6.8
Location rating8.5
Nearest airportSeletar Airport (XSP)
Distance to airport15.0 km

Rooms available at ZEN Rooms Jinshan Hotel

Deluxe Double Room
...
  • Room size: 11 m²/118 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 10 m²/108 ft²
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Deluxe Double Room
...
  • Room size: 11 m²/118 ft²
Enter dates to see prices
Family Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices
Single Room
...
  • Shower
  • 1 single bed
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Superior Double Room
...
  • Shower
  • 1 double bed
Enter dates to see prices
Family Room
...
  • Shower
  • 1 single bed and 1 double b...
Enter dates to see prices
Interior Room
...
    Enter dates to see prices
    Junior Family Room
    ...
      Enter dates to see prices
      Executive Room Shared Bed
      ...
        Enter dates to see prices

        Frequently asked questions

        What are the property's policies for children's bedding at ZEN Rooms Jinshan Hotel?

        ZEN Rooms Jinshan Hotel's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

        How many rooms does ZEN Rooms Jinshan Hotel have?

        ZEN Rooms Jinshan Hotel has a total of 3 rooms.

        What is the verified guest review consensus about ZEN Rooms Jinshan Hotel's Wi-Fi?

        100.0% of our verified guest testimonials have given a positive review and remarks about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for ZEN Rooms Jinshan Hotel down in the review section.

        What is the verified guest review consensus about ZEN Rooms Jinshan Hotel's spa?

        100.0% of our past visitor ratings have given a positive review and comments about this property's spa. You can look up on more detailed customer reviews, and comments for ZEN Rooms Jinshan Hotel down in the review section.

        What is the typical rating that verified Solo travelers' have given to ZEN Rooms Jinshan Hotel?

        Verified solo travelers that have stayed at this property have given ZEN Rooms Jinshan Hotel an average rating of 6.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

        What is the average rating that past Business travelers' have given to ZEN Rooms Jinshan Hotel?

        Verified business travelers that have stayed at this property have given ZEN Rooms Jinshan Hotel an average rating of 6.1. You can look up more detailed customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

        What is the typical rating that verified Couples' have given to ZEN Rooms Jinshan Hotel?

        Past couple travelers that have stayed at this property have given ZEN Rooms Jinshan Hotel an average rating of 7.2. You can look up on more specific customer ratings, and remarks by filtering for a specific type of verified guest travelers down in the review section.

        What is the average rating that verified Group travelers have given to ZEN Rooms Jinshan Hotel?

        Verified group travelers that have stayed at this property have given ZEN Rooms Jinshan Hotel an average rating of 7.6. You can check out more precise customer assessments and responses by filtering for a specific type of verified travelers down in the review section.

        What famous shopping destinations are in close proximity to ZEN Rooms Jinshan Hotel?

        Shopping options in ZEN Rooms Jinshan Hotel’s Chinatown neighborhood consists of Merlion Park, Orchard Road, and Maxwell Food Centre.

        What time is check-in and check-out at ZEN Rooms Jinshan Hotel?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated time frame may be charged an additional fee.

        What is the closest airport to ZEN Rooms Jinshan Hotel?

        The closest airport to ZEN Rooms Jinshan Hotel is Seletar Airport, 15.0 km away.

        See map

        Explore the neighborhood

        Overall rating:

        7

        Very good
        187 reviews
        Cleanliness
        6.5
        Facilities
        5.9
        Location
        8.5
        Read all reviews >
        More about ZEN Rooms Jinshan Hotel

        More about ZEN Rooms Jinshan Hotel

        ZEN Rooms Jinshan Hotel

        Get the most from an urban escape in Singapore when you book a room at ZEN Rooms Jinshan Hotel. Located right in the city center, ZEN Rooms Jinshan Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
        Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.


        Around the property

        Experience all the sights and local attractions of Singapore with ZEN Rooms Jinshan Hotel as your base. The most famous landmark nearby is Singapore Flyer just 2.2 km away. Don't forget to stop by Sands Skypark Observation Deck located 1.9 km away, where everyone who visits Singapore wants to have their photo taken.

        Show less

        Amenities and facilities

        Review score
        Facilities

        5.9

        Most talked about facilities

        Internet

        2 mentions

        Housekeeping

        1 mention

        Languages spoken
        • English
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet
        • Wi-Fi in public areas
        Dining, drinking, and snacking
        • Room service
        Services and conveniences
        • Daily housekeeping
        • Elevator
        • Smoke-free property
        • Smoking area
        For the kids
        • Family room
        Access
        • Front desk [24-hour]
        • Pets allowed

        Location

        Located in Hotel Jinshan, 20 Trengganu Street, Chinatown, Singapore, Singapore, 058479
        Excellent
        Location

        8.5

        Airports
        • Seletar Airport (XSP)
          15.0 km 23 min drive
        • Singapore Changi Airport (SIN)
          18.8 km 23 min drive
        Public transportation
        • Chinatown MRT Station
          230 m 4 min walk
        • Telok Ayer MRT Station
          500 m 8 min walk
        Hospital or clinic
        • Amber
          210 m
        Shopping
        • Orchard Road
          2.2 km
        Convenience store
        • Cheers
          140 m 6 min drive
        Cash withdrawal
        • ATM
          70 m 1 min walk

        What's nearby

        Popular landmarks
        • Chinatown
          170 m
        • Sands Skypark Observation Deck
          1.9 km
        • Orchard Road
          2.2 km
        • Singapore Flyer
          2.3 km
        • Cloud Forest
          2.5 km
        • Gardens By The Bay East
          3.0 km
        • National Orchid Garden
          4.6 km
        • Singapore Botanic Gardens
          4.7 km
        • Night Safari
          14.6 km
        • Singapore Zoo
          14.7 km
        Nearby landmarks
        • Toy Factory Theatre Ensemble
          50 m
        • Zhen Lacquer Gallery
          80 m
        • Sia Huat
          80 m
        • Indigo Blue Art
          80 m
        • Chinatown Heritage Centre
          90 m
        • Pagoda Street
          90 m
        • Backstage Bar
          100 m
        • Wong's Jewellery
          100 m
        • The Tintin Shop
          110 m
        • East Inspirations
          110 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Children 0-11 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from15:00
        • Check-out until12:00
        Getting around
        • Travel time to airport (minutes)27
        The property
        • Number of floors5
        • Number of rooms 3

        Property announcements

        The elevator is currently temporarily closed until further notice.

        Reviews of ZEN Rooms Jinshan Hotel from real guests

        Provided by verified guests of Agoda
        Cleanliness6.5
        Facilities5.9
        Location8.5
        Service7.1
        Value for money6.8
        High score for Singapore
        Rating
        9+ Exceptional (11)
        8-9 Excellent (14)
        7-8 Very Good (16)
        6-7 Good (9)
        <6 Below Expectation (22)
        Time of the year
        Mar - May (15)
        Jun - Aug (15)
        Sep - Nov (27)
        Dec - Feb (15)

        Show reviews that mention 

        Showing 72 verified guest comments
        1234
        9.2
        Exceptional
        Duncan from United Kingdom
        Couple
        Stayed 2 nights in October 2017

        Great location in Chinatown”

        The rooms are a little tired but have everything you need for a weekend break. The bathroom, particularly the shower cubicle, is compact. Great location just a 2-3 minute walk from the Chinatown MRT.

        Reviewed October 23, 2017

        See room deals

        Dear Duncan, thanks a lot for sparing the time to write us this review! We are happy to know that the location was suitable for you. As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We look forward to see you again! Kind regards, Annisa

        Responded November 04, 2017
        ZEN Rooms Jinshan Hotel
        7.2
        Very good
        Chris from Australia
        Couple
        Stayed 2 nights in June 2017

        great position”

        Was right in the centre of Chinatown and very close to Chinatown train. Room was very clean-a bit noisy but if you want quiet probably the centre of the city is not the best place to go. Did have room safe and hot water for coffee etc. As they say on Agoda the lift and escalator are long term broken so have to carry luggage up 2 stairs. Contrary to the other reviews my room did not seem to be haunted-there were strange noises but I think that was pigeons outside.

        Reviewed June 07, 2017

        See room deals

        Dear Chris, Thank you for taking the time to share your experience! We are very happy that you found the location strategic! As the top rated budget hotel company in Asia, we pride ourselves on providing the best value-for-money stays. We look forward to welcoming you back at ZEN Rooms! Kind regards, Bella ZEN Rooms.

        Responded September 15, 2017
        ZEN Rooms Jinshan Hotel
        9.2
        Exceptional
        Suzanne from Malaysia
        Couple
        Deluxe Double Room
        Stayed 1 night in July 2018

        Strategic location.”

        Near to the Chinatown MRT. Comfortable room. Lift is available. Value for money.

        Reviewed July 11, 2018

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        Dear Suzanne, Thank you for the rating! It is very nice to know that you found the location convenient for you! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to see you again soon! Best regards, Bella

        Responded October 08, 2018
        ZEN Rooms Jinshan Hotel
        7.6
        Very good
        Charissa from Philippines
        Couple
        Stayed 3 nights in October 2018

        Good location. Small room. ”

        Pro: good location. Just near to everywhere. Has hot and cold water. Changes toiletries and cleans room every day. Cons: no shower curtain, whole bathroom can be wet when taking a bath. But water easily dries since they have two drainage. Can see people inside through the door holes but only when you are near the door. Room is too small but is okay if you will just be in the hotel to sleep at night.

        Reviewed October 09, 2018

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        Dear Charissa, Thank you for sparing your time to share your experience with us. We are glad to hear your positive comments but we would also like to apologize for the things that didn’t make you satisfied. We are continually trying to improve the quality of the facilities that we offer. At ZEN Rooms, we always value our customer's feedback as we are continuously working on providing the best customer experience at the lowest price possible. We do hope your next visit would be better than the previous one. Best regards, Nisa

        Responded October 31, 2018
        ZEN Rooms Jinshan Hotel
        7.2
        Very good
        Truong from Vietnam
        Couple
        Stayed 3 nights in October 2016

        Good”

        The room wasn't fridge or mini bar and the air conditioner made noise a bit. I stay 3 nights but they didn't refill the toothpaste. The room is 3rd floor but escalator is very narrow and has one way. I must bring my suitcase down the stair when checking out. The room is small but the hotel locate in China Town, near MRT station and food court. That's value for money.

        Reviewed October 10, 2016

        See room deals

        10.0
        Exceptional
        Manasara from Thailand
        Couple
        Stayed 2 nights in January 2018

        Will stay here again”

        The location is very good, near the subway and have food around till late night. Room is big enough for 2 people, bathroom is clean and big. Recommenced here, will stay again!

        Reviewed January 29, 2018

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        Dear Manasara, Thank you for choosing ZEN Rooms! We are happy to accomodate you in a place that you found strategic! We look forward to welcome you again at ZEN Rooms. As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. Best regards, Bella

        Responded May 04, 2018
        ZEN Rooms Jinshan Hotel
        8.4
        Excellent
        Eulah from Philippines
        Couple
        Stayed 3 nights in March 2018

        Excellent Location”

        Excellent location. Just few walks from the food street and mrt. Staff is very attentive to our needs. Water heater works perfect and has excellent wifi. The only problem is the walls are too thin you can hear the other guest from the other room. Over all it was a good stay!

        Reviewed March 24, 2018

        See room deals

        Dear Eulah, Thank you for sharing your experience to our future guest. We are happy to know that you found the location stategic and the service nice! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again. Best regards, Bella

        Responded May 04, 2018
        ZEN Rooms Jinshan Hotel
        6.8
        Good
        nitat from Thailand
        Solo traveler
        Single Room
        Stayed 2 nights in August 2018

        Good”

        Pros are 1. location is not far from Chinatown station. 2. Food restaurants are nearby hotel. 3. Hotel staffs are service minded. Cons are 1. Restroom is too small

        Reviewed August 20, 2018

        See room deals

        Dear Nitat, Thank you for sharing your experience to our future guest. We can assure you that we are already working on uploading more pictures on our page to make sure our future guests are aware of the room's condition. We look forward to see you again! Best regards, Bella

        Responded October 08, 2018
        ZEN Rooms Jinshan Hotel
        8.4
        Excellent
        Witarmin from Indonesia
        Family with young children
        Stayed 3 nights in July 2018

        Good Location”

        Only 200m from Chinatown MRT (exit A door) and so many culinary around.

        Reviewed July 08, 2018

        See room deals

        Dear Witamin, Thank you for the positive feedback! We are happy to accomodate you in a place that you found strategic! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope to see you again! Best regards, Bella

        Responded October 08, 2018
        ZEN Rooms Jinshan Hotel
        6.8
        Good
        VILLA from Indonesia
        Solo traveler
        Stayed 1 night in March 2018

        Ok for night stay and shower”

        Very good location in Chinatown. Walls are very thin as you can hear everything your neighbor do and talked about. And i think they didn't change the pillow cover, because there's "people's unwashed hair for days smell" left on the pillow.

        Reviewed March 23, 2018

        See room deals

        Dear Villa, Thank you for taking the time to review your stay! It is nice to know that you found the location strategic. We regret to hear that your stay was overshadowed with the noise from outside. Please accept our sincere apology for the inconvenience and be assured that we take customer's feedback very seriously for our improvement. We hope to see you again and provide you with better stay! Best regards, Bella

        Responded October 08, 2018
        ZEN Rooms Jinshan Hotel
        4.4
        JOEL from Australia
        Solo traveler
        Stayed 1 night in April 2018

        Don’t do it”

        This is below acceptable for Zen Rooms and overly priced for its value. A private room in a backpackers would have been better. Stuffy, small, creaky and unable to sit straight on the toilet due to the crampness. Zen rooms have made a big mistake here. I also made a mistake I won’t make again by coming here

        Reviewed April 24, 2018

        See room deals

        Dear Joel, Thank you for sharing your experience to us. We are very sorry for the inconvenience, however we can assure you that we have made improvements since your last stay with us. We hope to be able to welcome you back in one of ZEN Rooms across SE Asia and provide you with better stay experience. Best regards, Bella

        Responded October 08, 2018
        ZEN Rooms Jinshan Hotel
        3.6
        Amarjit from Thailand
        Couple
        Stayed 4 nights in August 2018

        Dirty, disappointing & deceitful (advertising). ”

        As indicated we turned up after midnight. We were met with a surly member of staff who demanded I give her $50 cash to cover against any marks I might make on their linen. I don't recall seeing this in any of the notifications form their management company, Zen Rooms. I gave her my credit card only to be told upon departure that their policy was to not do a direct refund but to let 2 weeks go by and the payment comes back to - Wow, that is a new one! As we walked to the room I was quite surprised at how old and dirty the corridor carpets were. Then on going to the toilet my partner found a cockroach wandering over to her. I came to her scream and 'disposed' of the problem. Most of the linen was clean but the towels were quite threadbare. Next day I showed photos of the above to the Manager. Whilst she was lovely and helped by moving me to another room, that appeared to be the best she was authorised to do . My partner couldnt cope, so she stayed on the couch of a friends home.

        Reviewed September 05, 2018

        See room deals

        8.4
        Excellent
        Stefanus from Indonesia
        Business traveler
        Stayed 3 nights in August 2017

        Small but Clean”

        The room is average, small, but clean. Wifi works fine. Bathroom with small but clean and nice.

        Reviewed August 13, 2017

        See room deals

        Dear Stefanus, Thank you very much for such a positive feedback! We are so pleased to hear that you enjoyed your stay with us. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. Thank you again and we look forward to welcoming you back at ZEN Rooms. Kind regards, Bella ZEN Rooms.

        Responded September 15, 2017
        ZEN Rooms Jinshan Hotel
        3.6
        Ngoc from Vietnam
        Business traveler
        Stayed 3 nights in September 2018

        Never Stay HERE”

        Single Room was very small. Iam business traveler and need Hotel Receipt but reception said book from agoda so ask agoda but I need hotel receipt not agoda receipt. In Singapore, almost all hostel and hotel give me hotel receipt except this one. No Fridge in the room. Deposit 50SGD or USD. Never saw in Singapore. This is my first time stay in here and never come back. Reception is not helpful. Not worth for money. It must be HOSTEL not HOTEL 3 star. VERY DISAPPOINTED.

        Reviewed September 27, 2018

        See room deals

        Dear Ngoc, We appreciate you taking the time to review your stay! Upon checking, we see that you booked for a single room at ZEN Rooms Jinshan Hotel. Please be assured that we have shared room size information in agoda page, which for single room is 9 m², and we have also shared the deposit information in the confirmation email sent to you. In the future, when you stay with us, please do not hesistate to ask for assistance whenever you have inquiry about your stay. We hope to welcome you back. Best regards, Bella

        Responded October 08, 2018
        ZEN Rooms Jinshan Hotel
        9.2
        Exceptional
        Mark from United States
        Solo traveler
        Stayed 1 night in March 2018

        Nice staff, helpful, good value for singapore”

        They let me keep my bags there while I waited. They were very nice and helpful giving directions and recommendations. Great location

        Reviewed March 15, 2018

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        Dear Mr. Mark Hall, Thank you so much for staying at ZEN Rooms. It's very nice to know that you had a great stay with us, especially with the service. We are very proud to provide service that made our guest feels welcomed. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to see you again soon. Best regards, Bella

        Responded May 04, 2018
        ZEN Rooms Jinshan Hotel
        9.2
        Exceptional
        Remi from United Kingdom
        Solo traveler
        Stayed 4 nights in August 2018

        Exceptional”

        Great location but a little dusting would go a long way. Other than that, the place was great

        Reviewed August 13, 2018

        See room deals

        Dear Remi, Thank youf for sparing your time to review your stay at ZEN Rooms! We're sorry that you didn't get our usual ZEN standard cleanliness during your stay. We are continuously working on improving our customer experience; we guarantee you an even better stay. However, we are glad to know that you enjoyed the overall stay with us. We look forward to accommodating you again at our best! Kind regards, Bella

        Responded October 08, 2018
        ZEN Rooms Jinshan Hotel
        6.4
        Good
        Genevieve from Singapore
        Couple
        Stayed 1 night in November 2017

        Cleanliness of bathroom is not so good.”

        The bathroom smelled really bad and even ventilating the room and bathroom didn't help. Room was dusty. kept sneezing.

        Reviewed November 17, 2017

        See room deals

        8.8
        Excellent
        Kang from Singapore
        Couple
        Stayed 1 night in February 2018

        convenient at heart of chinatown”

        we stayed during the cny bazaar. was convenient to go anywhere. toilet is spacious.

        Reviewed February 10, 2018

        See room deals

        Dear Kang, Thank you for taking the time to review your stay! We are happy to accomodate you during Chinese New Year! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to welcome you again anytime soon. Best regards, Bella

        Responded May 04, 2018
        ZEN Rooms Jinshan Hotel
        6.8
        Good
        Zin from Singapore
        Couple
        Stayed 1 night in October 2018

        Not bad”

        Room is quite small and window is broken. Over all is ok.... Satisfactory

        Reviewed October 30, 2018

        See room deals

        Dear Zin, Thank you so much for the feedback. We are very sorry that you did not quite enjoy your stay this time. Please be assured that we are working continuously on improving our customer experience; that is how we became the top-rated budget hotel company in Asia. However. it's nice to know that you had a great stay overall. We hope to be able to make your next stay better than the previous one. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Best regards, Nisa

        Responded October 31, 2018
        ZEN Rooms Jinshan Hotel
        9.6
        Exceptional
        Ana from Portugal
        Couple
        Stayed 2 nights in February 2018

        Great location with good price”

        Great location, 1 min to the subway.

        Reviewed December 26, 2018

        See room deals

        1234
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