ZEN Rooms Malate Robinsons
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Malate part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.
Highlights
Hygiene Plus
Wellness
Safety Features
Preventative Equipment
Health and Medical

Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Spa
Bar
Laundry service
Fantastic!”
Loved the staff, pool was awesome, great location!
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A Home away from Home”
We booked the cute studio room. Was surprised that it has a beautiful view, tiny kitchen and bed and a TV enough for me and my kid.
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Vacation 2019”
All are good during our stay, but only the elevator service that you must wait for few minutes
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Good Location ”
I has good amenities in the room and good lcoation
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Excellent”
Competitive rate, very good and easily accessible location, nice and adequately furnished room.
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Good”
good but not very good
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solo travler”
Write down the address, and take note that this is NOT one of the many Zen Hotels you see everywhere in the Philippines. It is actually a room in a condo/hotel called Birch Towers, that Zen is renting out as a kind of apartment sublet, like an AirBnB. There are actually several hotels in this property doing this, and there are several "front desks" And they all haven't all got the memo. Google maps on my phone gave me a pin drop for "Zen Hotel, Malate, Robinsons", and I arrived okay by cab, but there is no "Zen" signage visible outside, and the security guard outside had no idea either. He just directed me vaguely around the corner and down the street. When I exhausted options in that direction - came back and went inside, a hotel front desk worker (at one of the front desk) sent me off in a different direction. Only after confirming the address on my iPhone, was I able to figure out what the hell was going on.
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Dear Paul, We appreciate you taking the time to write this review. Please allow us to sincerely apologize concerning all the issues that you have faced during your stay. We regret to hear that you were having a hard time finding the hotel's address. We can assure you that we have shared the information regarding the property's location in the confirmation email. Next time if you have a booking with us, please do not hesitate to contact us if you need any help regarding your stay. We hope to be able to serve you again at our best. Kind regards, Nisa
Great looking suites.”
The staff are incredibly polite and accommodating. The rooms are very clean . The amenities are very sufficient. I would give it a 4star hotel with a 2.5 to 3 star cost.
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avoid”
Rooms are OK, but quite small. But the main problem is the lifts, they have 4, only 3 work, but for two days only 2 were working. With 50 floors this makes for a very long wait. At times over 20 minutes wait. Totally unacceptable. I've stayed many places in the area and will be back to the area soon. But will avoid zen/jmm suites. Or any other in birch Tower.
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Satisfied”
Satisfied
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Above average”
ロビンソンに近い
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問題なし”
いつも利用してます。ホテルに問題はありません。あえて言うなら、50階建てにエレベータが4機のため少し待つことがあります。ロビンソンやコンビニに近く、夜の繁華街へ行くのも徒歩で5分程度でしかも安全に行けます。料金に高低があり、税サービス料抜で3300円程度が押さえ時かな。このホテルとJMMグランド、JMMアパートメントは同じチェックインカウンターなので別々に予約しても部屋の移動なく同一部屋で連泊できました。(空いていればですが)
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常宿”
バーチタワーの入り口のシステムが変わり、エレベーターの混雑が少し緩和されたようです。
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Shared hotel”
Hotel is not own by the group, there are lot of unknown person walk around the building. The room is a not match with photo.
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Dear Ming, Thanks a lot for the feedback! We are very sorry for the inconvenience regarding the noisy situation and the misleading of the room's condition. We can assure you that we are already working on uploading more pictures on our page to make sure our future guests are aware of the room's condition. We hope to have a chance to welcome you back at our best. Kind regards, Nisa
좋아요좋아!”
말라떼 초근접. 인근 값싼 마사지 숍도 많구 다만 숙소가 좀 작지만 프론트 직원도 착하고 굿굿
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가격대비 만족”
위치좋고 가격대비 만족합니다. 불편한 사항 얘기하면 응대 괜찮습니다. 또 방문의사 있습니다
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말라떼 최고의 위치와 보안성”
로빈슨 플레이스 바로 옆이라 쇼핑이나 교통에 편리합니다. 콘도형식이라 조리가 가능하고 안에 객실상태도 1박당 3만원 미만대인걸 생각하면 좋은 수준입니다. 무엇보다 가드가 있고 개인별로 보안카드로 입구에 카드를 찍고 들어가는 시스템이라 여행객에게 안전합니다.
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