Rooms New Bridge Road
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Chinatown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay. This 3-star property features restaurant to make your stay more indulgent and memorable.
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Car park [free of charge]
Contactless check-in/out
Room service [24-hour]
Bar
Laundry service
Great Price and Location! ”
Very easy to get to from the airport using the Train. The nearest station is Chinatown and there is a Exit/Entrance in the alleyway right next to the hotel (approx. 70 metres). Room was small but clean. Was the best value we could find in Singapore. We stayed for 2 nights. On the first night there was an issue with the power. Seemed like a fuse kept blowing. Luckily it was late and were already in bed and didn't need any lights etc. The Issue was in another room in the hotel and fixed for the second night. Within walking distance to Satay Street and Marina Bay Sands. Hope to return in the future!
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Ok for Singapore Standads”
One can not expect more for the Price in Singapore. The hotel is in a really got place, 2 minute from Chinatown MRT but not really loud. Is was clean and they let us leave our backpacks there after we checked out.
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Location ”
The hotel is located right in the heart of Chinatown. Lot of restaurants nearby. MRT station is just 5 mins walk away. The room is rather a standard set up but clean and functional
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Strategic place but the cleanliness is not really good ”
The room is quite smelly and the price and the facilities are not equal.the price is too expensive if we compare with the facilities that they provide
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Nice place”
My second room in Singapore
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Dear Titus, Thank you for staying at ZEN Rooms New Bridge Road! We are very proud to accomodate you and make you felt comfortable staying with us! As the top rated budget hotel franchise in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We look forward to welcome you back! Best regards, Bella
Hotel with Good location ”
Pros area good location near MRT , friendly service from receptionist. Room isn’t small like other hotel. Toilet has showers room. Cons are bad network of tv while I stayed, there is no elevator. It’s not recommended for one who has big luggage to walk up by steps
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quite good price ”
in my opinion it's overral good , quite clean but very small room the staff are kind and no elevator so u need to walk with stairs to your room very good location near MRT Station and Market
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Great location.”
Small, cozy room and full of light. The hotel's location is awesome and staffs are friendly, helpful.
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Cleanliness room and good location”
The hotel is very cleanliness, very worth of money, and the staff very nice and helpful, 5stars recommend
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mixed feeling about this hotel ”
This is hotel is very close to China towns eating street and market. Room was very small and very damp. Tv kept playing up and had water constantly dripping from the ceiling in the bathroom. Complained to staff numerous times but problems weren't fixed. eventually we were switched to another room after 3 nights which was better
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Basic and cheap ”
This hotel has terrible customer service. Although check in was relatively easy and location is very convenient. Staff who worked that night was inattentive and unhelpful. I had just arrived at the reception,I struggled to get my 30+ oh luggage over the door step, Bernard did not ask if I needed assistance. Further, after checking in I asked for the elevator - he looked at me blankly and blatently said we don’t have elevators here. He did not offer any assistance to help me with my luggage up 5 flights of stairs on to the second floor. The hotel quality is poor. The walls were dirty, air in the room was damp and the walls were paper thin you could hear the other room and outside. Bathroom did not have any mould but did have soap scum on the glass. Remote for aircon did not work. I would never come back or recommend this place ever
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Dear Kim, Thank you for the feedback! We are very sorry for not providing accomodating service during your stay and made you felt unwelcomed! Please be assured that we have done trainings and improvement to ensure service provided is able to accomodate guest's request well. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to welcome you back and provide you with better service. Best regards, Bella
Problem with rooms”
Getting 2 problems with the rooms. First was the aircon dysfunction. It's on but not cool at all. We asked to change room, and got one without hot water for shower. Room was also dim, and looks a bit old or ancient. Wouldn't recommend this hotel to be a first priority. I'd first suggest a different hotel.
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Dear Andry, Thank you for sharing your experience to us. First of all, allow me to express my sincere apology for the inconvenience occurred during the stay. Please be assured that we have noted down your comment and taken necessary action to ensure it won't happen again. We work continuously to improve our stay and service. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia.We hope to see you again. Best regards, Bella
Location is good ”
The attitude of night shift reception auntie not so friendly, 25 Jun 2017. The rest like day shift reception and housekeepers (auntie & Indian guy) very kind and helpful.
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Great place/location and the staff were amazing ”
Close to everything you need including transport, attractions and most importantly some amazing food. All the staff were super friendly and helpful.
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an OK hotel”
Location is at the heart of china town, where cheap and good food are. i booked non smoking room, and there's a non-smoking fine of 200 SGD on a notice placed on the door, HOWEVER the room has strong smell of cigarette ! since im not a smoker, this is a proper let down ! Wifi is unstable and slow.
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Bad experiece with Zen Room ”
First time trying Zen Room and the whole experiece was disappointed! My room was cancel without informing me, i was standing at d hotel without any room for me. Call their customer service, shock me they never arrange another hotel for me and one thing very ridiculous was is already 8pm! If no room for me, i m ok if they call me or mesej me to inform and relocate me to other hotel, but they never and wait until i call them at 8pm then i know i m not suppose to check in at this hotel. I will never never stay at Zen room!As for the inn, i stay once before, overall the hote very good. Highly recommend.
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Staff not friendly but worth to budget stay ”
Located central of China Town, room was small as elsewhere in Singapore.Near to subway station , around of China restaurant and end of street there is a MCDonald,no need worry about food and shopping mall also by walking distance.poor sound proof and slow wifi, we stay very far from lobby . If you have extra budget not recommend otherwise is ok if only to have a place to sleep / overnight.
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Good clean but s all room in central location but ”
Room & bathroom were small. The rest was fine in terms of location, cleanliness & friendly staff.
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Very near to Train station”
Price is reasonable. Location is awesome.
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Excellent central Location”
Excellent central location. Lack of elevator though
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