ZEN Rooms Raja Chulan
 ZEN Rooms Raja Chulan
Lobby ZEN Rooms Raja Chulan
Lobby ZEN Rooms Raja Chulan
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7.1
Very good
/10
(56 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Raja Chulan Monorail Station70 m
  • Thetole Acupuncture & Herbal Medical Centre80 m
  • The Weld170 m
  • California Fitness200 m
  • Kitschy Classy Kuala Lumpur280 m
  • No Black Tie280 m
  • Fitness First320 m
  • The Weld Shopping Centre320 m
  • Finnegan’s350 m
  • Blue Boy380 m
  • Free Wi-Fi

    ZEN Rooms Raja Chulan

    Located in Lodge Paradize Hotel, Jalan Tengah Off Jalan Sultan Ismail, No.2 50250 Kuala Lumpur, Malaysia, KLCC, Kuala Lumpur, Malaysia, 50250 - See map
    "Room itself was clean and spacious enough, I really liked the tall ceilings."
    James - November 12, 2018
    Exceptional reputation
    Recommended by 83% of guests
    Very good cleanliness
    7.0 rating for cleanliness
    • 50 meters to public transportation

    • Airport transfer

    • Located in heart of Kuala Lumpur

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Property ranking|Compared to 13,128 Kuala Lumpur properties
    See all rankings
    Location score
    8.3/10
    Value for money score
    7.4/10
    Cleanliness score
    7.0/10
    Couples review score
    7.2/10
    Better than
    97
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.4
    Location rating8.3
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.4 km

    Rooms available at ZEN Rooms Raja Chulan

    Standard Double Room
    Standard Double Room
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Superior Double Room
    Superior Double Room
    ...
    • Room size: 15 m²/161 ft²
    • No Windows view
    • 1 double bed
    Enter dates to see prices
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    More about ZEN Rooms Raja Chulan

    More about ZEN Rooms Raja Chulan

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of ZEN Rooms Raja Chulan from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (56)Booking.com Reviews (82)
    7.1
    /
    10
    Very good
    Cleanliness7.0
    Facilities6.5
    Location8.3
    Service6.5
    Value for money7.4
    Rating
    9+ Exceptional (0)
    8-9 Excellent (3)
    7-8 Very Good (9)
    6-7 Good (2)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (1)
    Jun - Aug (3)
    Sep - Nov (10)
    Dec - Feb (3)
    All guests (56)
    All languages
    Showing 17 verified guest comments
    8.4
    Excellent
    Muhammad
    Solo traveler
    Superior Double Room
    Stayed 1 night in September 2019

    ok”

    good location. near monorail

    Reviewed September 16, 2019
    7.6
    Very good
    Nyein from Myanmar
    Couple
    Superior Double Room
    Stayed 1 night in August 2019

    value for money”

    location is the best, it's the central area and very close to nightlight street and shopping center

    Reviewed September 06, 2019
    8.4
    Excellent
    kelly from Cambodia
    Couple
    Superior Double Room
    Stayed 2 nights in April 2019

    Great location for shopping and sight seeing”

    The hotel is in an ideal location if you want to do a shopping trip or even sight seeing. Pavilion was a 5 minute walk and if you go the other direction you can get to KLCC and the Pretronas towers in around 10 or 15. Also, the ride to the Batu Caves was quite fast and cost around 17 ringgit. The bathroom was nice however the hot water shower was old and poor pressure and also made a lot of noise when you turned on the pump. If the room had a mini fridge it would be perfect!! The staff member who checked us in was lovely, however the next day I went to ask the lady for no room service and she was a bit stand offish. Later that afternoon we went back for a sleep and had room service pounding on the door like crazy and trying to get in. This is the only negative thing I have and I will definitely stay here again on my next trip to KL.

    Reviewed April 26, 2019
    2.4
    Mindy from Malaysia
    Business traveler
    Superior Double Room
    Stayed 1 night in January 2019

    NOT RECOMMEND TO STAY”

    This is the worst hotel I've ever stay!! 1. Bed sheets never change, saw bloodstain 2. Very very lousy, old, dusty and dirty 3. Online written 12pm check out, but 8:30am come over and knock the door. 4. The staff straight away use the key and open my room doors whenever I never respond while they knock the door. 5. Hard to find this hotel location 6. Parking fees too expensive

    Reviewed January 21, 2019
    3.6
    Neal from Malaysia
    Group
    Superior Double Room
    Stayed 1 night in December 2018

    Didnt suggest this for other”

    There is have quite a lots difference with photo. And the design of hotel room is too weird. The mirrow infront of my door. One more thing is the hotel didnt same with Agoda mentioned. Very difficult to find.

    Reviewed December 17, 2018

    Dear Neal, We appreciate you taking the time to write this feedback. It is rather a regret that we are not given the chance to accommodate you in a manner that you expect, and that we should and are expected to deliver. Please be assured that we have shared this to the hotel management for improvement. While we wish you had a better experience, it is a feedback like this that we learn from and use to improve. We hope there is another chance to welcome you back and to provide you with a better experience. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Best regards, Nisa

    Responded December 21, 2018
    ZEN Rooms Raja Chulan
    7.2
    Very good
    TINAGARAN from Malaysia
    Couple
    Superior Double Room
    Stayed 1 night in December 2018

    Satisfactory but hotel is in different name”

    First of all, this hotel is named as Lodge Paradise something. If you came with gps and found another hotel, it is Zen Rooms which was frustrating for someone who didn't know the place. Pros: Very good housekeeping Clean room Monorel station is very near. Cons The receptionist tried to gave us twin beds instead of queen room that we booked claiming that the room is not even ready even though it is 2pm. After we said that we want the room that we booked, it was given. My room door cannot be locked if I went outside. Would come again

    Reviewed December 02, 2018

    Dear TINAGARAN, Thank you for sparing your time to share your experience with us. We are glad to hear your positive feedback but we are terribly sorry to know that you went through some several moments that made your stay uncomfortable. Please be assured that this has been brought to our management's attention and the necessary measures will be taken to prevent this from happening again in the future. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We do hope your next stay would be better than the previous one. Best regards, Nisa

    Responded December 21, 2018
    ZEN Rooms Raja Chulan
    8.4
    Excellent
    James from Singapore
    Solo traveler
    Superior Double Room
    Stayed 1 night in November 2018

    No frills, good stay”

    Was not difficult finding the hotel, however the front desk was on level one, so not visible from ground floor. Check-in was smooth(as was check-out), and easy to find the room. Room itself was clean and spacious enough, I really liked the tall ceilings.

    Reviewed November 12, 2018

    Dear James, Thank you so much for sharing your feedback regarding the stay. We are very delighted to know that you had a pleasant stay with us! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. Come back and see us soon! Best regards, Nisa

    Responded December 21, 2018
    ZEN Rooms Raja Chulan
    8.0
    Excellent
    SAHARIMAN from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in November 2018

    ok”

    ok

    Reviewed November 10, 2018

    Dear Sahariman, Thank you so much for choosing to stay with us! We are happy to know that you had a great stay overall. Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to see you again in the near future! Best regards, Nisa

    Responded December 21, 2018
    ZEN Rooms Raja Chulan
    8.0
    Excellent
    SAHARIMAN from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in November 2018

    ok”

    ok

    Reviewed November 09, 2018

    Dear Sahariman, Thank you so much for choosing to stay with us! We are happy to know that you had a great stay overall. Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to see you again in the near future! Best regards, Nisa

    Responded December 21, 2018
    ZEN Rooms Raja Chulan
    4.4
    Colin from United Kingdom
    Group
    Superior Double Room
    Stayed 1 night in November 2018

    Terrible place ran by useless people”

    First thing. This place isn't called Zen Rooms. It is on google maps as Zen rooms but when you get there all the signs say something else. Spent ages in a Grab taxi trying to find it because of this. Even when you get on to the property, finding the reception is still a challenge. Then the receptionist gave me and my friend a double and a twin. I told him we ordered 2 doubles and he told me I was wrong. 10 seconds later I have my phone out with my booking receipt. He then finally admitted he was wrong and very reluctantly and awkwardly rectified the issue. Check out was challenging as well with a different receptionist making it hard work for me to get my deposit back. Also, there was just a couple of torn up pieces of paper next to my bed after I finally managed to get in to a double. How could the cleaners change the sheets but not notice the paper? Did they notice and not care? Or were the sheets just not changed? As I told them on the way out, they will not be seeing me again.

    Reviewed November 03, 2018

    Dear Colin, I am very disappointed to hear that you found our service to be below your standards. We understand how upsetting this must be for you and we take full responsibility for the entire situation. We genuinely sorry that we were not able to assist you in a way you anticipated. We want to guarantee you that we will be treating this with utmost urgency so we can avoid things like these to happen. Please rest assured that this has been brought to our management's attention and we will investigate this further. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to have another chance to welcome you back at our best and provide you with better experience to share. Kind regards, Nisa

    Responded December 21, 2018
    ZEN Rooms Raja Chulan
    8.0
    Excellent
    Suresh from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in October 2018

    Quiet near to KLCC”

    Even though the room is a bit old but it's clean, quiet, location is good, close to many restaurants and car parking but hv to pay rm10/day.

    Reviewed October 23, 2018

    Dear Suresh, Thank you so much for choosing to stay with us. We are glad to hear that the location was suitable for you. Please be assured that we are continuously working on improving our customer experience; that is how we became the top-rated budget hotel company in Asia. We look forward to welcoming you back in the near future! Best regards, Nisa

    Responded December 21, 2018
    ZEN Rooms Raja Chulan
    7.6
    Very good
    Ida from Malaysia
    Family with young children
    Superior Double Room
    Stayed 2 nights in September 2018

    Very good”

    Traffic is quite jam if you're driving however location is perfect if you're visiting KL. Places like Pavilion, Bukit Bintang, and KLCC are walking distance. We had trouble looking for the hotel at first because it wasn't name ZEN ROOMS RAJA CHULAN. The actual name is Lodge Paradize Hotel. Another good thing about this hotel is it provides parking (with a little charges) but it's definitely a good place to stay for people who drives.

    Reviewed September 26, 2018

    Dear Ida, Thank you for taking the time to share your experience with future travelers. We are truly sorry that you went through a difficult time in finding the hotel's location.We have included complete information regarding the property’s address in the confirmation email. Next time if you have a booking with us, please do not hesitate to contact us if you need any help regarding your stay. However, it's nice to know that the place was suitable for you. We hope to see you again with better experience to share. Best regards, Nys

    Responded September 26, 2018
    ZEN Rooms Raja Chulan
    8.0
    Excellent
    adelie from Cambodia
    Couple
    Superior Double Room
    Stayed 2 nights in July 2019

    Bien très bien placé”

    Très bien placé ,un peu cher pour ça ne pas prendre la chambre 30o il y a un énorme bruit provenant de la climatisation d'un restaurant tourne toute la journée mais pas la.nuit

    Reviewed July 15, 2019
    6.8
    Good
    NICOLAS from France
    Couple
    Superior Double Room
    Stayed 2 nights in September 2018

    Avis sur l’hôtel ”

    Accueil très froid, pas de faveur pour une nuit perdu à cause d’un problème de vol. Donc accueil glaciale. Chambre ne correspondant pas trop aux photos qui sont plus chaleureuses. Mais chambres propres et très bon emplacements en centre ville. Pas assez de produit shampoing et gel douche en salle de bain. Peu de chaînes tv en net. Donc des points à améliorer.

    Reviewed September 05, 2018
    6.4
    Good
    Heinz from Switzerland
    Couple
    Superior Double Room
    Stayed 3 nights in September 2018

    Lage i.O., Personal miserabel und unfreundlich”

    Die Lage der Unterkunft und daher auch der Preis sind für K.L. i.O. da ca knapp 1 km von Bukit Pintang entfernt. Falls Strassenfood geliebt wird, sind ersten Möglichkeiten für India Food wenige Gehminuten entfernt. Das Hotelzimmer an sich ist für K.L. und die Lage genügend. Man kann nichts rühmen, aber auch nichts grosses kritisieren. Bei den Zimmern bis ca im 5.Stock hört man die im Aussenbereich montierten Abluftanlagen leider zu gut. Das Zimmer wird - falls mehr als eine Nacht gebucht - erst kurz vor 18:00 gemacht. Das ist m.E. grenzwertig. Reception unfreundlich, beinahe arrogant hochnäsig. Das andere - vermutlich angestachelte - Personal ist ähnlich. Man soll ja keine Hilfe bei irgend einem Problemchen oder Frage erwarten. Die Reception ist im 1.Stock, angeschrieben mit Paradize Lodge und nicht ZEN Rooms. Man sucht entsprechend verunsichert.

    Reviewed September 21, 2018
    8.0
    Excellent
    hamimah from Malaysia
    Solo traveler
    Superior Double Room
    Stayed 1 night in August 2018

    Bernilai dengan harga yang berpapatutan”

    Hotel yg bersih...kemudahan baik dan berbaloi dengan harga

    Reviewed August 25, 2018

    Kepada Hamimah, Terima kasih telah menginap bersama ZEN Rooms! Kami sangat senang dapat mengakomodasi Anda di ZEN Rooms dan membantu Anda untuk menginap dengan harga terjangkau! Kami harapkan bisa mengakomodasi Anda lagi di ZEN Rooms! Salam, Bella

    Responded September 20, 2018
    ZEN Rooms Raja Chulan
    7.6
    Very good
    hairul from Malaysia
    Business traveler
    Superior Double Room
    Stayed 1 night in September 2018

    Very good”

    Puas hati dengan kebersihan dan keselesaan bilik yang ditawarkan.

    Reviewed September 19, 2018

    Kepada Pak Hairul, Terima kasih telah menginap di ZEN Rooms! Kami senang mengetahui bahwa Pak Hairul puas hati dengan tingkat kebersihan dan keselesaan bilik kami. Kami berusaha terus menerus untuk meningkatkan kualitas kami demi kenyamanan tamu. Kami harap bisa menyambut Bapak lagi di ZEN Rooms lainnya. Terima kasih. Salam, Bella

    Responded September 20, 2018
    ZEN Rooms Raja Chulan
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    ZEN Rooms Raja Chulan
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    • Excellent location
    • Pavilion Kuala Lumpur
    • Raja Chulan Monorail Station is within 0.07 km