8 Dec 2018
Saturday
9 Dec 2018
Sunday
2 adults
1 room
ZEN Rooms Residency
ZEN Rooms Residency
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10.0
Exceptional

"The owner was very helpful and kind."

Eugene

|

January 1, 2018

Double Room - Lobby ZEN Rooms Residency
Double Room - Lobby
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Interior view ZEN Rooms Residency
Interior view
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Bathroom ZEN Rooms Residency
Bathroom
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Bathroom ZEN Rooms Residency
Bathroom
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Good
Location
6.9
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Agoda Homes
Good
From 79 reviewsSee what guests said
6.8
/
10
Value for money7.5
Location rating6.9
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.1 km

  • 540 meters to public transportation

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
5 travelers are looking at this property right nowBook now before it's too late!
Double Room
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Double Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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Twin Bed
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Twin Bed
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 2 single beds
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Family Room
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Family Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 single bed or 1 double be...
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Twin Room
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Twin Room
...
  • Shower
  • 2 single beds
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Family Room
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Family Room
...
  • Shower
  • 1 single bed and 1 double b...
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More about ZEN Rooms Residency

More about ZEN Rooms Residency

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Ai-Jook
240 m Thai
tem-Im
420 m Thai
Krua Aroi
540 m Thai
American cuisine
American cuisine
Sizzler's - Central World
630 m American, International
Greyhound Central Chidlom
830 m American, Asian, Thai
ChikaLicious Dessert Bar
970 m American, Cafe, French
Asian cuisine
Asian cuisine
Manel Lanka
150 m Asian, Sri Lankan, Thai
Asian Delight Indian Restaurant & Bar
190 m Asian, Halal, Indian
Thongchai Seafood
240 m Asian, Seafood, Thai

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (79)Booking.com Reviews (84)
6.8
/
10
Good
From 79 reviews
Cleanliness6.8
Facilities6.0
Location6.9
Service6.8
Value for money7.5
Provided by verified guests of Agoda
All languages
All guests (79)
All room types
Showing 37 verified guest comments
12
5.2
KRONGKARN from Thailand
Solo traveler
Double Room
Stayed 1 night in November 2018
Above average”
The staffs were nice and friendly but there's no smoke detection in the room and no fire escape in the hotel with made me feel uncomfortable. However; the location is good. Can easily walk to CTW and night market in Pratunam.
Reviewed November 04, 2018
9.2
Exceptional
Shi from Malaysia
Solo traveler
Double Room
Stayed 3 nights in September 2018
value for money”
suprise with the big room during my check in..owner is friendly..walking distance to pratunam and is near talad neon night market...value for money and will stay again during my next visitation
Reviewed October 03, 2018
6.8
Good
Cheryl from Singapore
Group
Double Room
Stayed 5 nights in August 2018
Clean, not far from the airport rail subway station , near to platinum mall and talad neon”
here’s the only down side of the part . the only nice and friendly staff at the hotel is the indian lady and housekeeping lady , the old indian man has an attitude but he is not the worse the midnight shift bald head guy attitude is worse . My friend didnt return to the hotel one night and our keys are with us , we asked for spare key and he grumble after grumbling he continue eating his nuts and watching his drama ???? is till we ask again he then reluctantly open the door for us . WORSE STAFF EVER
Reviewed August 27, 2018
Dear Cheryl, Thank you for sparing your time to write this review. We are surprised to know that you had an unpleasant experience with our staff during your stay, as that is not part of our ZEN experience. We have already investigated the issue and organized a training session for the personnel. We apologize for the inconvenience you experienced. We hope you give us another chance as we will definitely improve our service. Kind regards, Nisa
Responded October 11, 2018
ZEN Rooms Residency
6.4
Good
Pyae
Solo traveler
Double Room
Stayed 1 night in August 2018
Sastisfactory!”
The room was quite good although the lift was quite old (but it is not a big deal). Provided basic needs except for dryer. The location is very close to Rachaparop Airport link (8 mins walking distance) and near to the Pratunam Market, the Platinum Fashion Mall, and Central World (15 mins walk). There are many Indian restaurants and massages around there, also 7-11 as well. I think the owner (the lady) that she was really nice and good at English (easy to communicate and she can speak Thai as well as Hindi). In my opinion, this residence is worth staying and if I come to Bangkok again, I will definitely stay there again.
Reviewed August 14, 2018
Dear Pyae, Thank you so much for your kind words! We work really hard to offer the best stay in the best possible environment, so I am happy to see that reflected on your last visit. Rest assured that we will do everything it takes to makes us deserving your loyalty. We can't wait to have you back with us. With ZEN, you can be sure to get the best value for money accommodation. Best regards, Nisa
Responded October 11, 2018
ZEN Rooms Residency
4.8
Tan from Singapore
Solo traveler
Double Room
Stayed 2 nights in August 2018
Far away from platinum mall”
Quite a distance walk from platinum mall. But it is near to the neon night market and a short walk to the train station to head to the airport.
Reviewed August 10, 2018
Dear Tan, Thank you so much for choosing to stay with us. We are devastated to hear that you did not enjoy your stay this time and we would like to apologize deeply. We are working continuously on providing a better stay! Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to be able to serve you again and provide you with better experience to share. Kind regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
7.6
Very good
Jaruphat from Thailand
Couple
Double Room
Stayed 1 night in July 2018
Very good”
Value for money, comfortable bed, large room with low price. But a bit smell in toilet and some hair on a bed sheet.
Reviewed July 21, 2018
Dear Jaruphat, Thank you for choosing to stay with us. We are happy to hear that you had a comfortable rest and felt the stay was worth the money. However, we are very sorry that the cleanliness was not up to the mark. We have shared your feedback to the housekeeping team to ensure this won't happen again in the future. We hope to be able to serve you again at our best. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Kind regards, Nisa
Responded October 11, 2018
ZEN Rooms Residency
7.2
Very good
Pradini from Indonesia
Solo traveler
Double Room
Stayed 2 nights in July 2018
Nice to stay here coz room is clean and bed is comfort”
Plus: room is clean and quite big, also bed is comfort, btw thanks that i got two single bed as i required Minus: quite far to pratunam and staff cant give good information the way to some places which will visit
Reviewed July 19, 2018
Dear Pradini, Thank you for taking the time to share your experience with us. It's our pleasure to provide you with a clean room and made you had a comfortable stay. However, we are very sorry for the inconvenience you experienced during your stay. Please be assured that we have re-trained the staff so they can give a detail information regarding places that can be visited by the guest. Thank you so much for mentioning this to us and we hope to be able to make your next stay better than the previous one. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Best regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
3.2
Jennifer from Philippines
Couple
Double Room
Stayed 5 nights in July 2018
Acceptable”
i dont mind if its own by indian but the whole place smells curry and its very strong smell.. the indian guy whos in reception was so rude and told us that the cant clean our rooms because its 7pm but they are the one who forgot to clean it.. outside the hotel smells like a garbage because everywhere they just thrown it.. ive been to bangkok for so many times and i cant recommend you to stay in this area
Reviewed July 16, 2018
Dear Jennifer, We appreciate you taking your time to share your experience with us. We do apologize that cleanliness was not well maintained during your stay as we have regular audits to ensure the cleanliness of our rooms. We absolutely understand your frustration, as [cleanliness] is an essential element of the experience and it can never be compromised. Following your feedback, we have organized extra checkups to ensure our ZEN standard cleanliness. We do hope you give us another chance as we will definitely improve our services. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Kind regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
8.0
Excellent
Fatien from Malaysia
Solo traveler
Double Room
Stayed 4 nights in July 2018
Worth for the money but language barrier are so real”
Room was spacious but they didn’t clean up the room until we said so. No toothbrush. Didn’t bother to topup all the drinks/ soap/shampoo/ fresh towel as we’ve been there for 5 days.
Reviewed July 09, 2018
Dear Fatien, Thank you so much for choosing to stay with us. It's nice to know that you like the room and felt the stay was worth the money. However, we do apologize deeply for the inconvenience occurred during your stay with us. Please be assured that this matter has been shared to the housekeeping team to ensure they always clean up the room during the guest's stay. Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We do hope your next visit would be better than the previous one. Warm regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
6.8
Good
Mohamad from United States
Family with teens
Double Room
Stayed 8 nights in June 2018
Ok Hotel”
To rest and sleep, it does the job.
Reviewed July 08, 2018
Dear Mohamad, Thank you so much for the candid feedback! We are happy to know that you enjoyed your stay at ZEN Rooms! Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. Come back and see us soon! Best regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
6.8
Good
Mohamad from United States
Family with teens
Double Room
Stayed 8 nights in June 2018
OK Hotel”
To rest and sleep, it does the job.
Reviewed July 08, 2018
Dear Mohamad, Thank you so much for the candid feedback! We are happy to know that you enjoyed your stay at ZEN Rooms! Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. Come back and see us soon! Best regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
6.8
Good
Mohamad from United States
Family with teens
Double Room
Stayed 8 nights in June 2018
OK Hotel”
To rest and sleep, it does the job.
Reviewed July 08, 2018
Dear Mohamad, Thank you so much for the candid feedback! We are happy to know that you enjoyed your stay at ZEN Rooms! Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. Come back and see us soon! Best regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
5.2
CHANG from Malaysia
Family with young children
Double Room
Stayed 6 nights in June 2018
Above average”
Location OK. Cleanliness can be improved
Reviewed June 20, 2018
Dear Chang, Thanks a lot for the feedback. We are very sorry for the inconvenience you experienced during the stay, especially with the cleanliness. Please be assured that we are continuously working on improving our ZEN Standard cleanliness. On the other hand, it's nice to know that the location was suitable for you. We hope to have another opportunity to welcome you back and provide you with a better stay. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Kind regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
8.4
Excellent
Darren from Singapore
Couple
Double Room
Stayed 3 nights in May 2018
Great value room!”
The room is priced at a very good value, and it comes with nice amenities and good cleanliness. I would recommend this place for a short trip to Bangkok.
Reviewed May 14, 2018
Dear Darren, Thank you so much for leaving us a wonderful feedback and for recommending our hotel to other travelers! It's very pleasing to know that you had a pleasant stay and felt the stay was worth the price. As the top-rated budget hotel company in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We can't wait to have you back with us! Best regards, Nisa
Responded October 26, 2018
ZEN Rooms Residency
7.6
Very good
may from Philippines
Solo traveler
Double Room
Stayed 2 nights in April 2018
Very good”
This is near in Platinum mall & Pratunam market. So I basically saved transpo fee cause I did that by walking. Everyone is nice and helped us getting around. The room is okay for the price. Just the shower area made me difficult to move inside (I am always hitting the glass door Lol) nothing much in this apartment but if you are just going for a room then this is what you are looking for :))
Reviewed April 25, 2018
4.0
Honn from Malaysia
Solo traveler
Double Room
Stayed 3 nights in February 2018
Bad system and badly trained staff”
The front desk is not prepared for the late checked in even I requested and called to Agoda. Took 30’minutes for them to go through reservation book! Yes you are seeing this correctly, old school book. There is a laptop there but they go through a few books. Unlike others, they prepared the documents and room keys ready waiting for my arrival. I normally do late check ins and this is the first time I encountered such a non systematic check in procedure. Strongly suggest the management to look into this issue.
Reviewed March 05, 2018
3.2
Honn from Malaysia
Solo traveler
Twin Bed
Stayed 3 nights in February 2018
Staff doesn’t know what they are being asked and have no idea his reservation works”
Had specifically called up Agoda and put up request for two single bed and late check in. Normally they should have documents and room keys ready but anyhow, they weren’t prepared at all. Asked if rooms are single beds they said yes, when we walked into room, it’s queen size bed! Clearly the management had let go the chance of getting good reviews since they have been getting so many before we checked in. Truly disappointed with the arrangement thou I personally called up to make sure the requests gone through. Make sure you have no special request before you book this hotel else you will end up like me. Only + point is, room is clean.
Reviewed February 27, 2018
8.0
Excellent
Mohamad from United States
Family with young children
Double Room
Stayed 3 nights in January 2018
A clean nice hotel room”
A clean nice affordable small hotel if you only want a place to rest & sleep. No other facilities in the Hotel. The area around the hotel has many shops and food places which is nice. It is far from main transportations if you do not want to take a taxi or tuk tuk. If you like busy areas, then this is your place otherwise you will not like it. The management of this hotel are the owners so they are keen to make sure things are good in the hotel. Thank you. One final comment is that the smell of cooking in near Indian restaurants gets into the hotel lobby and this needs to be addressed. Overall we were happy there !!!!
Reviewed February 10, 2018
8.0
Excellent
Mohamad from United States
Family with young children
Double Room
Stayed 3 nights in January 2018
A clean nice hotel room”
A clean nice affordable small hotel if you only want a place to rest & sleep. No other facilities in the Hotel. The area around the hotel has many shops and food places which is nice. It is far from main transportations if you do not want to take a taxi or tuk tuk. If you like busy areas, then this is your place otherwise you will not like it. The management of this hotel are the owners so they are keen to make sure things are good in the hotel. Thank you. One final comment is that the smell of cooking in near Indian restaurants gets into the hotel lobby and this needs to be addressed. Overall we were happy there !!!!
Reviewed February 10, 2018
8.4
Excellent
Mohamad from United States
Family with young children
Double Room
Stayed 1 night in January 2018
A clean nice hotel room”
A clean nice affordable small hotel if you only want a place to rest & sleep. No other facilities in the Hotel. The area around the hotel has many shops and food places which is nice. It is far from main transportations if you do not want to take a taxi or tuk tuk. If you like busy areas, then this is your place otherwise you will not like it. The management of this hotel are the owners so they are keen to make sure things are good in the hotel. Thank you. One final comment is that the smell of cooking in near Indian restaurants gets into the hotel lobby and this needs to be addressed. Overall we were happy there !!!!
Reviewed February 10, 2018
12
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