ZEN Rooms Titiwangsa
Jalan Datuk Haji Eusoff, No. 96, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50400 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Chowkit / Putra WTC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.
Highlights
Facilities
Car park
Free Wi-Fi in all rooms!
Restaurants
Wi-Fi in public areas
Dry cleaning
Car park [charges apply]
Smoke-free property
Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Excellent ”
Thank you for the great hospitality. But some how need to work more on the access card cause i had some trouble to open my room because of my access card but everything was fine and perfect.
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Dear Adreena, Thank you so much for the perfect score! We are very happy and proud to provide you with great service and made you felt so warmly welcomed. Please be assured that your feedback about the access card has been shared to the hotel management for improvement. By booking with ZEN Rooms you can be sure to get the best value-for-money. We hope to see you again. Best regards, Bella
Exceptional”
Need to improve more on towel at the room. Towel a bit smelly but everything is okay. Good value for stay!
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Dear Adreena, Thank you for taking the time to write this feedback. We are pleased to hear that you felt the stay was worth the price! However, please be assured that our team has taken the necessary measures to prevent this from happening again in the future. We hope your next stay is just around the corner! Best regards, Nisa
Exceptional”
Middle of city. Best choice for budget hotel. Space for pray available. Will come again to this hotel.
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Dear Nur, Thank you for staying with ZEN Rooms! We are happy to help you travel more and pay less! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We look forward to welcome you back! Best regards, Bella
Valur for Money”
Clean room and toilet. Shoplots nearby
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towel smells stink”
I am the regular guest in this hotel. At first is all ok but lately is getting worse. The towel is too smelly. Smells like dirty socks. Please improve cleanliness for the laundry. Sometimes the bedsheet also smelly. Otherwise and the rest is quite ok.
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Dear Syawariya, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We are deeply sorry that the cleanliness was not in the best condition during your stay, you can be assured that we have tightened the cleanliness control to ensure our ZEN standard cleanliness in all of our properties. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Best regards, Nisa
suitable for solo traveller”
The price is reasonable, RM50+ but the room i getis at 3rd floor. Its dark at corridor but the room is a bit dirty espically the wall has lots of drawing...
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Dear Kok, Thank you so much for the feedback. We are happy that you appreciate the price that we offered; By booking with ZEN Rooms you always get the lowest rates in the market. Please be assured that we are continuously working on enforcing our ZEN standard cleanliness to make sure our guests are comfortable while staying with us. We hope to be able to serve you again at our best. Best regards, Nisa
Great location but very poor service.”
The room service did our roomkeeping but did not replace the towel. It is very inconvienience when you returned from daytrip hiking, full of sweat and want to take a shower but there is no towel. Contacted the receptionist multiple time but she is not helpful. Only get the towel when I start confronting the receptionist face to face and after I suggested to get towel from other unoccupied room.
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Dear Sylvester, Thank you for taking the time to review your stay. We are happy to accomodate you in a place that you found strategic! We are very sorry for the service provided and for the inconveniences occurred during the stay. Please be assured that we have trained our team to ensure everything is ready for our guest! With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again. Best regards, Bella
One of best budget hotel ”
Overall i feel comfortable to stay in this hotel. Its strategic, convenient and easy access to shops and public transport.
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Dear Juliyana, Thank you so much for leaving us such a wonderful review! We work really hard to offer the best stay in the best possible environment and we are very pleased to hear that you find our place to your liking. As the top-rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. We hope to be part of your future trips! Best regards, Nisa
Strategic & convenient ”
I prefer tis hotel cz its near to malls and KL city. The staff also helpful and make things easy. So i dont face any problems during my stay here. They just need keep ip good work maintain cleanliness and check towels & bedsheets to ensure all proper & suitable to be used.
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Dear Juliyana, Thank you for choosing to stay with us. We are very delighted to hear that you liked the place and had a great stay. Please rest assured that we will keep maintaining our great service to all awesome customers like you! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. Come back and see us soon! Best regards, Nisa
You get what you pay for”
1) It's convenient due to proximity to public transport hub (including a train station), but the downside is the noise (also from the train station). 2) At least they clean the floor, wash the bathroom, and keep it odour-free, but do expect some blood-stained blanket or bed-sheet. 3) No water dispenser in the hotel, if this matter to you.
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Dear Cavan, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. Our team will do anything possible to resolve this issue to reach guests’ satisfaction in the future. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope you give us another chance to welcome you back. Best regards, Nisa
Good location but poor facilities”
The location is good (easy to get food and public transport), but the WiFi is not working and the parking is very limited. The hotel is located beside the LRT, don’t stay here if you like a quite stay.
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Dear Chun, Thank you for the feedback! We are happy to accomodate you in a place that you found strategic. Please be assured that we have reached out to the internet provider and now the internet works well. By booking with ZEN Rooms you can be sure to get the best value-for-money. We hope to see you again. Best regards, Bella
Very good”
Value for money. Good location, fairly clean room. Will definitely come again
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Dear Amirah, Thank you for your candid feedback! We are happy to know that you liked the place and felt the stay was good value for money. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to see you again soon. Best regards, Nisa
Above average”
didnt expect the room so small but since it is cheap so overall is satisfied, but there are no hair blower provided, luckily when we ask the staff, she give the hair blower to us. The room abit smelly
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Dear Tracy, Thank you for the honest review. We are happy to know that overall you felt satisfied with the stay! Please be assured that we are continuously working on improving our customer experience; that is how we became the top-rated budget hotel company in Asia. We do hope your next stay would be better than the previous one. Best regards, Nisa
Not an enjoyable stay.”
The room had a heavy mildew smell that was only bearable after turning on the very loud ceiling fan . The wifi didn't start working until the middle of the night after we head fallen asleep. The front desk said they were sending someone to the room to spray to help the smell issue but no one over came. I was calling the front desk to report the internet issue but no one answered after several tries so I had to downstairs to get their attention. There were several hairs on the bedsheets and the pillows also had a mildewy smell. This is a budget hotel but things could have been better. We're glad our stay was only one night.
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Dear Myron, Thank you so much for your feedback. We are very sorry that your stay was not a pleasant one and that you did not get our cleanliness standard during the stay. Please be assured that a lot of improvements have been made since your last stay. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia. We hope to welcome you again and provide you with better stay experience. Thank you so much. Best regards, Bella
Above average”
very bad service. need to wait for almost one hour before checked in. somehow in the morning the house keeper simply barged into our room while we are sleeping, not even knocking. when i called the receptionist she simply giggled and said mistakenly with other room that already checked out. not even a proper sorry for us. this is invading privacy and so unprofessional.
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Dear Hanis, We appreciate you taking the time to write this valuable feedback. We understand how upsetting this must be for you and we take full responsibility of the entire situation. We genuinely sorry that we were not able to assist you in a way you anticipated. We want to guarantee you that we will be treating this with utmost urgency so we can avoid things like these to happen. Please rest assured that this has been brought to our management's attention and we will investigate this further. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to have another chance to welcome you back at our best and provide you with better experience to share. Kind regards, Nisa
Good”
checked in at this hotel several times..At first everything was ok, then later is getting worse.The new front desk is ignoring my complain until i have to go down few times to the receptionist area. Then action taken.Towel always received late at 5pm after check in lately.
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Dear Syawariya, Thank you for sharing your experience to us! We are very sorry that your stay was not a pleasant one. We appreciate you mentioning about the service provided by the staff and brought it to our attention. Please be assured we will schedule another training to ensure service provided is always accomodating. With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again and provide you with better stay than previous one! Best regards, Bella
Worth it for this budget hotel”
I love the location its strategic and more safety cz police station just next to it. Easy access to public transport and to find good foods.
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Dear Juliyana, Thank you so much for the kind words! We are pleased to hear that you found our location to your liking and you felt the stay was a good value for money. As the top-rated budget hotel company in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to see you again at one of our ZEN Rooms across Asia! Warm regards, Nisa
Dispointed”
Blanket and bed sheet so smelly. the picture of the room is not the same as the actual.
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Dear Kamarul, Thank you for the feedback. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Best regards, Nisa
Worst Cleanliness”
Upon check in all was good the staff at counter is friendly.However , my stay becomes a nightmare when I start feel itchy. My body full of rashes . I saw BEDBUGS 😡😡. I called the Receptionist at 12am cause I could bare it anymore . Receptionist said they are fully booked only the room with fan facility available. She did offer Insect Spray . I’m just too tired with the solution and bare with the BED BUGS cause next day I’m working 6am. Please improve the cleanliness . The carpet smells bad and wall paint all peel off.
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Disappointed to room facilities”
Air corn is not function well, need to highly depend ceiling fan but without giving controller for adjust speed and the fan is very noisy. No kettle and hot water for bath, the facilities provide is slightly different with picture.
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Dear Chun, Thank you so much for the feedback. We are very sorry that you did not enjoy your stay with us. We greatly appreciate your feedback regarding our facilities that need improvement. Please be assured that this matter has been addressed with the respective team to be taken into action accordingly. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to see you again with better experience to share. Best regards, Nisa