ZEN Rooms Titiwangsa
Standard Double Room ZEN Rooms Titiwangsa
Lobby ZEN Rooms Titiwangsa
Lobby ZEN Rooms Titiwangsa
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7.0
Very good
/10
(96 reviews)See what guests said
See map
7.6
Very good
Location rating score
Very good location - 1.57 kilometers from city center
Parking
FREE
  • Damai Service Hospital50 m
  • Sentosa Medical Centre230 m
  • Titiwangsa Monorail Station310 m
  • doremi sound & light360 m
  • MSL Travel400 m
  • Putra World Trade Centre460 m
  • Tourism Malaysia in Putra World Trade Centre460 m
  • LRT Train Station - PWTC480 m
  • Sentul Medical Centre490 m
  • Chow Kit Monorail Station500 m
  • Free Wi-Fi

    ZEN Rooms Titiwangsa

    Located in GDS Hotel, Jalan Datuk Haji Eusoff, No. 96, Kuala Lumpur 50400, Malaysia, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50400 - See map
    "I love the location its strategic and more safety cz police station just next to it."
    Juliyana - October 9, 2018
    Good service
    6.9 rating for service
    Good cleanliness
    6.5 rating for cleanliness
    • 320 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    This property is in high demand!

    Booked 15 times

    Property ranking|Compared to 12,994 Kuala Lumpur properties
    See all rankings
    Cheapest price score
    Review score - United States
    4.4/10
    Value for money score
    7.7/10
    Location score
    7.7/10
    Better than
    99
    %
    of Kuala Lumpur properties
    Better than
    96
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    94
    %
    of Kuala Lumpur properties
    Value for money7.6
    Location rating7.6
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport16.3 km

    Rooms available at ZEN Rooms Titiwangsa

    Standard Double Room
    Standard Double Room
    ...
    • Room size: 17 m²/183 ft²
    • No Windows view
    • 1 double bed or 2 single be...
    Enter dates to see prices

    What people love about ZEN Rooms Titiwangsa

    • 7.2
      Very good
      Staff 

      "The staff also helpful and make things easy."

      Juliyana

      |

      October 14, 2018

    • 8.8
      Excellent

      "Overall is satisfactory"

      Syawariya

      |

      October 6, 2018

    • 9.2
      Exceptional

      "Best choice for budget hotel."

      NUR A.

      |

      July 31, 2018

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    More about ZEN Rooms Titiwangsa

    More about ZEN Rooms Titiwangsa

    9.2
    Exceptional

    "Good value for stay!"

    adreena

    |

    October 30, 2018

    An overview

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    What they offer

    7.2
    Very good

    "Good place to stay"

    Nurul

    |

    October 24, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of ZEN Rooms Titiwangsa from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (96)Booking.com Reviews (155)
    7.0
    /
    10
    Cleanliness6.5
    Facilities6.3
    Location7.6
    Service6.9
    Value for money7.6
    Rating
    9+ Exceptional (4)
    8-9 Excellent (2)
    7-8 Very Good (10)
    6-7 Good (7)
    <6 Below Expectation (10)
    Time of the year
    Mar - May (4)
    Jun - Aug (9)
    Sep - Nov (16)
    Dec - Feb (4)
    All languages
    All guests (96)
    Showing 33 verified guest comments
    12
    5.6
    YAP from Singapore
    Business traveler
    Standard Double Room
    Stayed 2 nights in March 2019

    Above average”

    Booked an air cond room but was given a non a/c room for 1st night due to no more room.

    Reviewed April 13, 2019
    4.4
    Ganesan from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in March 2019

    Worst Cleanliness”

    Upon check in all was good the staff at counter is friendly.However , my stay becomes a nightmare when I start feel itchy. My body full of rashes . I saw BEDBUGS 😡😡. I called the Receptionist at 12am cause I could bare it anymore . Receptionist said they are fully booked only the room with fan facility available. She did offer Insect Spray . I’m just too tired with the solution and bare with the BED BUGS cause next day I’m working 6am. Please improve the cleanliness . The carpet smells bad and wall paint all peel off.

    Reviewed March 03, 2019
    9.2
    Exceptional
    Valentina from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in June 2018

    Valur for Money”

    Clean room and toilet. Shoplots nearby

    Reviewed January 08, 2019
    6.8
    Good
    LEE from Singapore
    Solo traveler
    Standard Double Room
    Stayed 2 nights in December 2018

    Budget”

    Everything is okay to me as only for a rest. Disappointment as the property does not provide hair dryer. Mamak stall is just next to the property.

    Reviewed January 02, 2019
    6.0
    KAMARUL from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in December 2018

    Dispointed”

    Blanket and bed sheet so smelly. the picture of the room is not the same as the actual.

    Reviewed December 13, 2018

    Dear Kamarul, Thank you for the feedback. We are very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    6.8
    Good
    Chun from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in December 2018

    Disappointed to room facilities”

    Air corn is not function well, need to highly depend ceiling fan but without giving controller for adjust speed and the fan is very noisy. No kettle and hot water for bath, the facilities provide is slightly different with picture.

    Reviewed December 02, 2018

    Dear Chun, Thank you so much for the feedback. We are very sorry that you did not enjoy your stay with us. We greatly appreciate your feedback regarding our facilities that need improvement. Please be assured that this matter has been addressed with the respective team to be taken into action accordingly. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to see you again with better experience to share. Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    6.0
    KOK from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in October 2018

    suitable for solo traveller”

    The price is reasonable, RM50+ but the room i getis at 3rd floor. Its dark at corridor but the room is a bit dirty espically the wall has lots of drawing...

    Reviewed November 21, 2018

    Dear Kok, Thank you so much for the feedback. We are happy that you appreciate the price that we offered; By booking with ZEN Rooms you always get the lowest rates in the market. Please be assured that we are continuously working on enforcing our ZEN standard cleanliness to make sure our guests are comfortable while staying with us. We hope to be able to serve you again at our best. Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    8.4
    Excellent
    Kumang from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in November 2018

    Excellent”

    the bedsheet smells. like it not changed. hard to find parking.

    Reviewed November 19, 2018

    Dear Kumang, Thank you for staying with us. We are sincerely sorry that you didn't get our usual ZEN standard cleanliness during your stay. We are continuously working on improving our customer experience; we guarantee you an even better stay. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. Come back and see us soon. Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    5.2
    Hanis from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in November 2018

    Above average”

    very bad service. need to wait for almost one hour before checked in. somehow in the morning the house keeper simply barged into our room while we are sleeping, not even knocking. when i called the receptionist she simply giggled and said mistakenly with other room that already checked out. not even a proper sorry for us. this is invading privacy and so unprofessional.

    Reviewed November 18, 2018

    Dear Hanis, We appreciate you taking the time to write this valuable feedback. We understand how upsetting this must be for you and we take full responsibility of the entire situation. We genuinely sorry that we were not able to assist you in a way you anticipated. We want to guarantee you that we will be treating this with utmost urgency so we can avoid things like these to happen. Please rest assured that this has been brought to our management's attention and we will investigate this further. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to have another chance to welcome you back at our best and provide you with better experience to share. Kind regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    3.2
    Evasanth
    Couple
    Standard Double Room
    Stayed 1 night in November 2018

    Treatment was poorly”

    The receptionist was very rude, her eyes keep on rolling every time I ask a question. The room smells, the towels was not even wash judge by it smells. The room conditioner remote will not work, i had to use a phone app to remote the conditioner. Since I got this room at Rm60, i wasn't keeping my expectations high, but this is treatment is not right, and definitely not hygienic. Will absolutely NEVER come back here.

    Reviewed November 11, 2018

    Dear Evasanth, Thank you for raising your concern to us. It is rather a regret that we are not given the chance to accommodate you in a manner that you expect, and that we should and are expected to deliver. Please be assured that we have shared this to the hotel management for improvement. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope there is another chance to welcome you back and to provide you with a better experience. Kind regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    6.8
    Good
    Cavan from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in October 2018

    You get what you pay for”

    1) It's convenient due to proximity to public transport hub (including a train station), but the downside is the noise (also from the train station). 2) At least they clean the floor, wash the bathroom, and keep it odour-free, but do expect some blood-stained blanket or bed-sheet. 3) No water dispenser in the hotel, if this matter to you.

    Reviewed November 01, 2018

    Dear Cavan, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. Our team will do anything possible to resolve this issue to reach guests’ satisfaction in the future. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope you give us another chance to welcome you back. Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    9.2
    Exceptional
    adreena from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in October 2018

    Exceptional”

    Need to improve more on towel at the room. Towel a bit smelly but everything is okay. Good value for stay!

    Reviewed October 30, 2018

    Dear Adreena, Thank you for taking the time to write this feedback. We are pleased to hear that you felt the stay was worth the price! However, please be assured that our team has taken the necessary measures to prevent this from happening again in the future. We hope your next stay is just around the corner! Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    6.0
    Tracy from Malaysia
    Couple
    Standard Double Room
    Stayed 4 nights in September 2018

    Above average”

    didnt expect the room so small but since it is cheap so overall is satisfied, but there are no hair blower provided, luckily when we ask the staff, she give the hair blower to us. The room abit smelly

    Reviewed October 25, 2018

    Dear Tracy, Thank you for the honest review. We are happy to know that overall you felt satisfied with the stay! Please be assured that we are continuously working on improving our customer experience; that is how we became the top-rated budget hotel company in Asia. We do hope your next stay would be better than the previous one. Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    7.2
    Very good
    Nurul from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in September 2018

    good”

    good place to stay

    Reviewed October 24, 2018

    Dear Nurul, Thank you so much for the positive feedback! We are happy to hear that you liked the place and we do hope that you had a pleasant stay with us. Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We hope to see you again in the near future! Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    7.2
    Very good
    amirah from Malaysia
    Solo traveler
    Standard Double Room
    Stayed 1 night in October 2018

    Very good”

    Value for money. Good location, fairly clean room. Will definitely come again

    Reviewed October 24, 2018

    Dear Amirah, Thank you for your candid feedback! We are happy to know that you liked the place and felt the stay was good value for money. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to see you again soon. Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    7.6
    Very good
    Syawariya from Malaysia
    Business traveler
    Standard Double Room
    Stayed 1 night in October 2018

    towel smells stink”

    I am the regular guest in this hotel. At first is all ok but lately is getting worse. The towel is too smelly. Smells like dirty socks. Please improve cleanliness for the laundry. Sometimes the bedsheet also smelly. Otherwise and the rest is quite ok.

    Reviewed October 21, 2018

    Dear Syawariya, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We are deeply sorry that the cleanliness was not in the best condition during your stay, you can be assured that we have tightened the cleanliness control to ensure our ZEN standard cleanliness in all of our properties. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    8.0
    Excellent
    Juliyana from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in October 2018

    One of best budget hotel ”

    Overall i feel comfortable to stay in this hotel. Its strategic, convenient and easy access to shops and public transport.

    Reviewed October 18, 2018

    Dear Juliyana, Thank you so much for leaving us such a wonderful review! We work really hard to offer the best stay in the best possible environment and we are very pleased to hear that you find our place to your liking. As the top-rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. We hope to be part of your future trips! Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    7.2
    Very good
    Juliyana from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in October 2018

    Strategic & convenient ”

    I prefer tis hotel cz its near to malls and KL city. The staff also helpful and make things easy. So i dont face any problems during my stay here. They just need keep ip good work maintain cleanliness and check towels & bedsheets to ensure all proper & suitable to be used.

    Reviewed October 14, 2018

    Dear Juliyana, Thank you for choosing to stay with us. We are very delighted to hear that you liked the place and had a great stay. Please rest assured that we will keep maintaining our great service to all awesome customers like you! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. Come back and see us soon! Best regards, Nisa

    Responded December 14, 2018
    ZEN Rooms Titiwangsa
    7.6
    Very good
    Juliyana from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in October 2018

    Worth it for this budget hotel”

    I love the location its strategic and more safety cz police station just next to it. Easy access to public transport and to find good foods.

    Reviewed October 09, 2018

    Dear Juliyana, Thank you so much for the kind words! We are pleased to hear that you found our location to your liking and you felt the stay was a good value for money. As the top-rated budget hotel company in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We hope to see you again at one of our ZEN Rooms across Asia! Warm regards, Nisa

    Responded October 11, 2018
    ZEN Rooms Titiwangsa
    8.8
    Excellent
    Syawariya from Malaysia
    Couple
    Standard Double Room
    Stayed 1 night in September 2018

    Excellent”

    overall is satisfactory

    Reviewed October 06, 2018

    Dear Syawariya, Thank you very much for the nice feedback! We are thrilled to know that we were able to accommodate a satisfying place for your stay. Low rates and a constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. Come back and see us soon. Warm regards, Nisa

    Responded October 09, 2018
    ZEN Rooms Titiwangsa
    12
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    |Very good 7.0
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    • Very good location
    • Petronas Twin Towers
    • Titiwangsa Monorail Station is within 0.31 km