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Relax and have fun at the ZENSEANA Resort & Spa located near Patong Beach. This modern resort offers luxurious amenities, rooftop pool, four restaurants, and nearby attractions. Perfect for two travelers seeking an ultimate getaway. Located in vibrant Patong, Phuket, ZENSEANA Resort & Spa offers luxurious accommodations with air conditioning, private balconies or terraces, complimentary Wi-Fi, and refreshing showers. Enjoy exclusive access to a serene indoor pool and a beautiful private beach. Explore famous landmarks like the Jungceylon Shopping Center and Patong OTOP Shopping Paradise nearby. Indulge in world-class shopping and soak up the sun on Patong Beach. Embark on an unforgettable journey of relaxation and adventure at ZENSEANA Resort & Spa. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Hygiene Plus
Located in heart of Phuket
Front desk [24-hour]
Airport transfer
Great Breakfast
Front desk [24-hour]
Airport transfer
Car park
Shuttle service
Kids club
Fitness center
Free Wi-Fi in all rooms!
BBQ facilities
10 travelers have booked today.
Based on 1,281 verified reviews
8.6
8.6
8.4
8.3
8.1
Location rating score
There are 101 places in walking distance!
Value for money | 8.3 |
Distance to city center | 20 KM |
Location rating | 8.4 |
Nearest airport | Phuket International Airport (HKT) |
Distance to airport | 22.9 km |
Does ZENSEANA Resort & Spa provide shuttle service for getting around?
For your convenience when traveling around the city, ZENSEANA Resort & Spa offers shuttle service right at your doorstep making it simple for you to get to places conveniently.
Does ZENSEANA Resort & Spa have a swimming pool?
While staying at ZENSEANA Resort & Spa, you can enjoy the swimming pool facility to get your day started the right way with a splash for a refreshing morning or evening.
Does ZENSEANA Resort & Spa provide an option for contactless check-in and check-out?
At ZENSEANA Resort & Spa, customers can take part in contactless check-in and check-out option provided by this property for your ease of use and safety.
What is the typical travel time to a nearby airport from ZENSEANA Resort & Spa?
The average travel time to get from ZENSEANA Resort & Spa to the airport is 60 minutes, but please keep in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.
What points of interest are near by ZENSEANA Resort & Spa that are in walking distance?
While remaining at ZENSEANA Resort & Spa, start off your holiday by exploring the nearest destinations that are within walking distance to the property which include Chabad House Phuket, Pa Tong Mosque, and Mister Singh Fashion Gallery Tailor.
What are the property's policies for children's bedding at ZENSEANA Resort & Spa?
ZENSEANA Resort & Spa's policy pertaining to children's bedding considers guests age 12 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
How many floors does ZENSEANA Resort & Spa have?
ZENSEANA Resort & Spa has a total of 7 floors.
How many rooms does ZENSEANA Resort & Spa have?
ZENSEANA Resort & Spa has a total of 163 rooms.
At what time of the year is ZENSEANA Resort & Spa most popular?
ZENSEANA Resort & Spa's most popular month where verified tourists have stayed the most is in August.
What is the verified guest review consensus about ZENSEANA Resort & Spa's food?
86.0% of our past guest ratings have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for ZENSEANA Resort & Spa down in the review.
What time is check-in and check-out at ZENSEANA Resort & Spa?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.
Experience Luxury and Tranquility at ZENSEANA Resort & Spa (SHA Extra Plus)
Welcome to ZENSEANA Resort & Spa (SHA Extra Plus), a 5-star oasis nestled in the heart of Phuket, Thailand. Built in 2019, this modern and elegant hotel offers a truly unforgettable experience for discerning travelers seeking luxury, comfort, and relaxation.
With 163 beautifully appointed rooms, ZENSEANA Resort & Spa (SHA Extra Plus) is the perfect destination for those looking to unwind and rejuvenate. Each room is thoughtfully designed to provide a serene and tranquil atmosphere, allowing guests to escape the hustle and bustle of everyday life. Whether you choose a spacious suite or a cozy deluxe room, you can expect nothing less than the utmost comfort and style.
Conveniently located just 20 kilometers from the city center, ZENSEANA Resort & Spa (SHA Extra Plus) offers a peaceful retreat away from the noise and crowds. Surrounded by lush tropical gardens and breathtaking views, this hotel is a sanctuary of serenity. The tranquil ambiance combined with the warm and attentive service provided by the dedicated staff ensures a truly memorable stay.
Check-in at ZENSEANA Resort & Spa (SHA Extra Plus) is available from 02:00 PM, allowing guests to start their vacation at their own pace. Check-out is until 12:00 PM, giving you plenty of time to savor the last moments of your stay. The hotel's proximity to the airport, with just a 60-minute drive, ensures a hassle-free journey to and from your dream getaway.
Families with children are more than welcome at ZENSEANA Resort & Spa (SHA Extra Plus). The hotel's child policy allows children between the ages of 4 to 11 to stay free of charge, making it an ideal choice for a memorable family vacation. With a range of activities and amenities designed to keep young ones entertained, parents can relax and enjoy their time in paradise.
Indulge in the ultimate luxury and tranquility at ZENSEANA Resort & Spa (SHA Extra Plus). Book your stay now and experience a world-class retreat in the heart of Phuket, Thailand.
Unwind and Indulge in Exciting Entertainment at ZENSEANA Resort & Spa (SHA Extra Plus)
At ZENSEANA Resort & Spa (SHA Extra Plus), the entertainment facilities are designed to ensure a memorable and enjoyable stay for every guest. Whether you're looking to relax or have a fun-filled time, this resort has something for everyone.
Indulge in a shopping spree at the variety of shops available on-site. From boutique fashion stores to local handicrafts, you'll find a treasure trove of unique items to take home as souvenirs. Treat yourself or your loved ones to a special gift from the gift/souvenir shop, where you can find charming mementos that capture the essence of Phuket.
After a day of exploring or lounging by the pool, head to the vibrant bar for a refreshing drink and lively atmosphere. Sip on expertly crafted cocktails, sample local spirits, or enjoy a glass of wine from an extensive selection. With a range of beverages to choose from, the bar is the perfect place to unwind and socialize with fellow guests.
With its array of entertainment facilities, ZENSEANA Resort & Spa (SHA Extra Plus) ensures that your stay is not only comfortable but also filled with excitement and enjoyment. From shopping to sipping cocktails, there's never a dull moment at this Phuket oasis.
Stay Active and Energized at ZENSEANA Resort & Spa (SHA Extra Plus) in Phuket
At ZENSEANA Resort & Spa (SHA Extra Plus), we understand the importance of staying active and energized during your vacation. That's why we offer an array of top-notch sports facilities that cater to all fitness enthusiasts.
Start your day with a refreshing swim in our indoor pool, perfect for those who prefer a more private and tranquil setting. If you prefer to soak up the sun while working on your fitness goals, head to our outdoor pool where you can enjoy a refreshing dip and take in the breathtaking views of the surrounding tropical gardens.
For those who like to break a sweat, our well-equipped fitness center is at your disposal. Featuring state-of-the-art equipment and a range of exercise options, you can maintain your workout routine even while on vacation. After an invigorating workout, treat yourself to a refreshing drink at our poolside bar, where you can relax and enjoy the vibrant atmosphere.
If you're a beach lover, you're in luck! ZENSEANA Resort & Spa (SHA Extra Plus) is located just a stone's throw away from the stunning Phuket beach. Spend your days soaking up the sun, building sandcastles, or engaging in thrilling water sports activities.
To ensure your well-being and convenience, our fitness center is available to all guests free of charge. Whether you're looking to stay active or simply unwind, ZENSEANA Resort & Spa (SHA Extra Plus) has everything you need to make your stay in Phuket unforgettable.
Convenience Facilities at ZENSEANA Resort & Spa (SHA Extra Plus)
Experience unparalleled convenience and comfort at ZENSEANA Resort & Spa (SHA Extra Plus) with its exceptional range of convenience facilities. From the moment you step foot into the resort, you will be greeted by a team of dedicated staff ready to cater to your every need. With 24-hour room service, you can indulge in delicious meals or snacks at any time of the day, ensuring that your cravings are always satisfied.
The resort also offers a laundry service, allowing you to travel light and have your clothes cleaned and pressed effortlessly. Whether you need a fresh set of clothes for a special occasion or simply want to refresh your wardrobe, the laundry service at ZENSEANA Resort & Spa will take care of it all. Additionally, the concierge is available to assist you with any requests or recommendations, ensuring that your stay is tailored to your preferences.
Stay connected with the complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. For smokers, there is a designated smoking area where you can enjoy your cigarette without any inconvenience to others. Luggage storage is also available, allowing you to explore Phuket without the burden of carrying your bags. Finally, with daily housekeeping, you can return to a clean and tidy room after a day of exploring or relaxation. ZENSEANA Resort & Spa (SHA Extra Plus) goes above and beyond to provide you with a seamless and convenient stay, ensuring that every aspect of your experience is taken care of.
Convenient Transport Facilities at ZENSEANA Resort & Spa (SHA Extra Plus)
At ZENSEANA Resort & Spa (SHA Extra Plus), we understand the importance of convenient transport options for our guests. Whether you are arriving at Phuket International Airport or exploring the beautiful island, we have a range of transport facilities to suit your needs.
For a hassle-free arrival, take advantage of our airport transfer service. Our friendly and professional staff will be waiting to greet you at the airport and ensure a seamless journey to the resort. If you're looking to explore the local attractions, our tour desk can assist you in planning unforgettable excursions. From island hopping tours to cultural experiences, we have something for everyone.
If you prefer to explore at your own pace, we offer car hire services. With our car hire service, you can easily navigate Phuket's scenic roads and discover hidden gems at your leisure. For guests who prefer not to drive, our shuttle service provides convenient transportation to nearby attractions and shopping areas.
Additionally, we offer a taxi service and ticket service, making it effortless for you to arrange transportation to popular destinations or events. Our onsite car park is available for guests who choose to bring their own vehicles, and the best part is that it is free of charge.
At ZENSEANA Resort & Spa (SHA Extra Plus), we strive to make your stay as comfortable and convenient as possible. With our comprehensive range of transport facilities, you can relax and focus on creating unforgettable memories during your time in Phuket.
Indulge in Culinary Delights at ZENSEANA Resort & Spa (SHA Extra Plus)
At ZENSEANA Resort & Spa (SHA Extra Plus), dining is an experience that will leave you craving for more. With a plethora of dining facilities to choose from, you are sure to find something to satisfy your every craving. Start your day with a delightful breakfast buffet, offering a wide range of international and local cuisines to tantalize your taste buds.
For a quick pick-me-up or a leisurely afternoon, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee or indulge in a selection of delectable pastries. If you prefer a more formal dining experience, the resort's restaurant offers a diverse menu of mouthwatering dishes, prepared by skilled chefs using the finest ingredients. From traditional Thai delicacies to international favorites, there is something for everyone to enjoy.
For those who prefer to dine in the comfort of their own room, 24-hour room service is available, ensuring that you can satisfy your cravings at any time of the day or night. And if you're in the mood for a BBQ feast, the resort also provides BBQ facilities, allowing you to savor grilled delights in a picturesque setting. With daily housekeeping services, you can rest assured that your dining experience will always be clean and comfortable. Indulge in culinary delights at ZENSEANA Resort & Spa (SHA Extra Plus) and treat your taste buds to an unforgettable journey.
Luxurious and Spacious Rooms at ZENSEANA Resort & Spa (SHA Extra Plus)
Experience ultimate comfort and style at ZENSEANA Resort & Spa (SHA Extra Plus) with a wide range of room options to suit every traveler's needs. From the cozy Deluxe Room to the expansive Two Bedroom Executive Suite, each room is meticulously designed to provide a tranquil retreat amidst the beauty of Phuket, Thailand.
Booking your stay at ZENSEANA Resort & Spa (SHA Extra Plus) on Agoda guarantees you the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy luxurious accommodations without breaking the bank. Furthermore, Agoda's user-friendly platform ensures a seamless booking process, allowing you to secure your preferred room type at the click of a button. So why wait? Book your dream getaway at ZENSEANA Resort & Spa (SHA Extra Plus) today and indulge in a truly unforgettable experience.
Discover Vibrant Patong in Phuket, Thailand
Nestled along the stunning Andaman Sea, Patong is a vibrant and lively beach resort town located on the west coast of Phuket, Thailand. Renowned for its bustling nightlife, pristine beaches, and exciting entertainment options, Patong is a popular destination for travelers seeking a mix of relaxation and adventure.
The highlight of Patong is undoubtedly its world-famous Patong Beach, a long stretch of golden sand lined with palm trees and crystal-clear waters. Here, visitors can soak up the sun, take a refreshing dip in the sea, or indulge in thrilling water sports such as jet skiing and parasailing. As the sun sets, the beach transforms into a vibrant hotspot, with beach clubs, bars, and restaurants coming to life, offering a lively atmosphere and delicious local cuisine.
Beyond the beach, Patong offers a wide array of entertainment options to suit all tastes. The bustling Bangla Road is the epicenter of nightlife in Phuket, with its neon lights, music pumping from clubs, and street performances. For a more cultural experience, visitors can explore the vibrant local markets, such as the Banzaan Fresh Market, where they can sample authentic Thai street food, shop for souvenirs, and immerse themselves in the local culture.
With its lively atmosphere, stunning beaches, and exciting entertainment options, Patong is a must-visit destination for travelers looking to experience the vibrant side of Phuket, Thailand.
Traveling from the Airport to ZENSEANA Resort & Spa (SHA Extra Plus) in Phuket, Thailand
Located in the vibrant area of Patong, Phuket, ZENSEANA Resort & Spa (SHA Extra Plus) offers a tranquil oasis for travelers seeking relaxation and rejuvenation. Getting to this serene haven from the nearest airport is a breeze, ensuring a seamless start to your vacation.
Phuket International Airport, the main gateway to the island, is approximately 40 kilometers away from ZENSEANA Resort & Spa (SHA Extra Plus). Upon arrival, you have several transportation options to reach the resort. One of the most convenient and popular choices is to take a taxi or arrange for a private transfer. Taxis are readily available outside the airport terminal, and the journey to the resort takes around 45 minutes, depending on traffic conditions.
For a more budget-friendly option, you can also opt for a shared minivan service. These minivans operate from the airport and offer a cost-effective way to reach your destination. The journey may take slightly longer due to multiple stops along the way, but it provides an opportunity to interact with fellow travelers and enjoy the scenic views of Phuket.
No matter which mode of transportation you choose, the journey from the airport to ZENSEANA Resort & Spa (SHA Extra Plus) is an exciting introduction to the beauty of Phuket. As you make your way through the bustling streets and picturesque landscapes, you'll feel the anticipation building for the tranquil retreat that awaits you at ZENSEANA Resort & Spa (SHA Extra Plus).
Discover the Vibrant Surroundings of ZENSEANA Resort & Spa (SHA Extra Plus)
Nestled in the heart of Phuket, ZENSEANA Resort & Spa (SHA Extra Plus) offers a prime location surrounded by a plethora of captivating landmarks and attractions. Just a stone's throw away, you will find the lively Bangla Road, renowned for its vibrant nightlife and bustling atmosphere. Immerse yourself in the electrifying energy as you explore the array of bars, clubs, and street performances that line this iconic street.
For those seeking sun, sand, and sea, Patong Beach is a short stroll from the resort. Sink your toes into the golden sands, bask in the tropical sunshine, or take a refreshing dip in the crystal-clear waters of the Andaman Sea. If you're looking for a more secluded beach experience, Banana Beach and Paradise Beach are also within reach, offering tranquility and breathtaking natural beauty.
Sports enthusiasts will be delighted to discover the nearby Patong Boxing Stadium and Bangla Boxing Stadium, where thrilling Muay Thai matches take place regularly. Feel the adrenaline rush as you witness the agility and skill of these world-class fighters. For a more relaxed beach experience, Tri Trang Beach is a hidden gem, offering a peaceful retreat away from the crowds.
Conveniently located in close proximity to PSP Pharmacy, Fruit, and Kappa Pharma, ZENSEANA Resort & Spa (SHA Extra Plus) ensures easy access to essential amenities and services. Whether you're in need of medical supplies, fresh produce, or pharmaceutical needs, these establishments are just a short distance away.
With its strategic location amidst a vibrant cityscape and breathtaking natural wonders, ZENSEANA Resort & Spa (SHA Extra Plus) is the perfect choice for travelers looking to immerse themselves in the best that Phuket has to offer.
Indulge in a Culinary Journey at ZENSEANA Resort & Spa (SHA Extra Plus)'s Surrounding Restaurants
Located in the vibrant area of Phuket, ZENSEANA Resort & Spa (SHA Extra Plus) offers a wide array of dining options just a stone's throw away. Guests can savor the flavors of authentic Turkish and Indian cuisine at Sultan's Grill Authentic Turkish & Indian Cuisine and Cappadocia Turkish Restaurant Patong Phuket. For those craving Indian delights, Amritsr Restaurant Patong Beach Road and Amritsr Restaurant Patong are must-visit destinations. Seafood enthusiasts will be delighted by the fresh catches served at Savoey Seafood Restaurant, while those seeking a taste of Thailand can head to Meg Khram the Sunshine & Submarine 223 Bar and Kaab Gluay. Additionally, Gandhi Restaurant offers a fusion of Indian and international dishes, while No 9 2nd Restaurant presents a diverse menu of international flavors. With such a diverse range of culinary options, guests at ZENSEANA Resort & Spa (SHA Extra Plus) are sure to embark on a memorable culinary journey.
Shopping Delights Just Steps Away
ZENSEANA Resort & Spa (SHA Extra Plus) is perfectly situated amidst a plethora of shopping landmarks, ensuring that guests have access to a wide variety of retail therapy options. Just a short stroll away, you'll find Bangla Mall, a vibrant shopping center that offers a mix of international brands and local boutiques. If you're looking for unique souvenirs and handicrafts, the OTOP Market is a must-visit, where you can discover an array of locally made products. For a more extensive shopping experience, Central Patong Phuket is nearby, featuring a wide selection of shops, restaurants, and entertainment options. Fashion enthusiasts will delight in exploring Don Fashion and Royal Armani Suit, renowned for their tailor-made clothing. After sunset, head to the Dragon Night Market, where you can immerse yourself in the lively atmosphere and browse through a range of street stalls offering everything from clothing to accessories. For a more modern shopping experience, Banana Walk Shopping Mall is just a stone's throw away, showcasing trendy fashion boutiques, international brands, and a variety of dining establishments. Book lovers will appreciate the presence of Bookazine, a well-stocked bookstore offering a wide range of titles. And for those seeking fresh local produce, Banzaan Fresh Market is a bustling hub where you can sample an assortment of fruits, vegetables, and local delicacies. With such a diverse selection of shopping landmarks in close proximity, ZENSEANA Resort & Spa (SHA Extra Plus) ensures that guests have endless shopping opportunities right at their doorstep.
Affordable Luxury at ZENSEANA Resort & Spa (SHA Extra Plus)
Escape to paradise without breaking the bank at ZENSEANA Resort & Spa (SHA Extra Plus) in Phuket, Thailand. With an average room price of just $77, this luxurious resort offers unbeatable value for money.
Compared to the average price of a hotel room in Phuket, which is $84, ZENSEANA Resort & Spa (SHA Extra Plus) provides a budget-friendly option without compromising on quality. Nestled amidst lush tropical gardens and overlooking the sparkling Andaman Sea, this tranquil oasis offers a serene retreat from the bustling city.
Indulge in the resort's world-class amenities, including a rejuvenating spa, infinity pool, and fitness center. Each elegantly appointed room is designed with comfort and style in mind, featuring modern furnishings, plush bedding, and breathtaking views. Whether you're seeking a romantic getaway, a family vacation, or a solo adventure, ZENSEANA Resort & Spa (SHA Extra Plus) is the perfect choice for an unforgettable stay at an incredible price.
Excellent Staff and Beautiful Facilities
ZENSEANA Resort & Spa (SHA Extra Plus) has received rave reviews from its guests, with many praising the excellent staff and beautiful facilities. The hotel boasts a stunning design and offers spacious and well-appointed rooms that are sure to impress. The staff at ZENSEANA are known for their friendliness and accommodating nature, ensuring that guests feel welcomed and well taken care of throughout their stay. The pool area is described as beautiful, providing a serene and relaxing atmosphere for guests to unwind. Additionally, the gym is spacious, new, and equipped with everything needed for a satisfying workout. With its prime location and top-notch service, ZENSEANA Resort & Spa is a highly recommended choice for travelers seeking a memorable stay in Phuket.
Unforgettable Experiences Await at ZENSEANA Resort & Spa (SHA Extra Plus)
Indulge in a truly unforgettable holiday experience at ZENSEANA Resort & Spa (SHA Extra Plus) in Phuket, Thailand. With a stellar overall rating of 8.3, this luxurious resort has garnered rave reviews from satisfied guests who have had the pleasure of staying here.
One of the standout features of ZENSEANA Resort & Spa is its exceptional value for money. With a remarkable rating of 8.2 for value, guests can rest assured that they are getting the most out of their stay. From the moment you step foot in the resort, you'll be greeted by an array of world-class facilities that are sure to impress. Whether you're looking to unwind by the pool, indulge in a rejuvenating spa treatment, or savor delectable cuisine at one of the on-site restaurants, this resort has it all.
Cleanliness is of utmost importance at ZENSEANA Resort & Spa, and the outstanding rating of 8.6 for cleanliness is a testament to the meticulous attention to detail. Impeccably maintained rooms and public areas ensure a pristine and comfortable environment for guests to relax and unwind. The staff at this resort truly go above and beyond to ensure a memorable stay for every guest. With a remarkable rating of 8.6 for staff performance, the friendly and attentive team is always on hand to cater to your every need, ensuring that your stay is nothing short of perfection.
Located in a prime spot in Phuket, ZENSEANA Resort & Spa offers guests the best of both worlds - tranquility and convenience. With an impressive rating of 8.3 for location, guests can enjoy the serene surroundings while still being within easy reach of the city's vibrant attractions and beautiful beaches.
Embark on an unforgettable journey at ZENSEANA Resort & Spa (SHA Extra Plus) and experience the exceptional value, world-class facilities, impeccable cleanliness, and exceptional staff performance that have earned this resort its stellar reputation among travelers. Book your stay today and prepare to be captivated by the enchanting beauty of Phuket while indulging in the ultimate luxury.
Excellent8.1
Facilities
Excellent8.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
The property’s spa will be closed between February 6, 2024 and December 31, 2024.
Provided by verified guests of
Excellent
10 most recent verified ratings received by the property
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Airport transfer
340 meters to the beach
Currency exchange
Located in heart of Phuket
Excellent”
Great accommodation, spacious and comfortable room with complete amenities. The staff provided excellent service. The housekeeping staff was very diligent in cleaning the hallway. I really enjoyed my stay here and will definitely come back again. Please maintain this standard.
Excellent hotel in a quiet location, staff are excellent!”
We enjoyed our stay at this hotel located at the far end of Patong beach. Hotel is very very nice and walking distance to the beach which is not so busy. We enjoyed the daily happy hour drinks they do and one staff member stands out for us...her name is Mind and we really enjoyed how welcome she made us feel and makes drinks so good! The pool on the roof is great for cooling off in the afternoon sun and they had good music playing. Security guard does a great job guarding the underground parking so you feel safe leaving your motorbike there. We enjoyed our stay and would book here again! Derek and Lourdes (Manitoba, Canada)
Lost Money In The Hotel Room.”
I stayed in this hotel in April 2024. The room was clean and spacious. Their service also was good. On the second day of my stay. I left my handbag with purse inside the room because we were going for beach trip. I had S$800 in my purse. I kept the money in the room because I didn't want to carry many cash during the beach trip. I informed the front desk staff not to clean my room until we come back. When I returned from the beach trip, we realised the room was cleaned. I checked my purse, the money was inside but I didn’t count the money. It was our last day in Phuket so we wanted to spend the time well. Therefore, we showered and we went out. Then, after I checked out and when I was on the way back. I counted the money, S$700 was missing. I got panicked. I had 2 purse, only the cash inside the purse I left at the hotel is missing. All the money was there in the other purse.The person who stealed the money, didn't take all cash, he left S$100 so that the owner won't realise it immediately. I contacted the hotel and provided all the details regarding the incident. After their investigation they said the housekeeper who cleaned our room did not see my handbag and purse as well as all staffs should not touch the valuables in the guest’s room. The housekeeper mentioned he didn't see my handbag which is clearly a lie because I left my bag on the chair in the room. They cleaned the room even when I told them not to clean. I booked this hotel due to high rating in Agoda. I'm totally disappointed of this experience in this hotel. I'm definitely not coming back again to this hotel. Please be careful when you here. Don't leave any of your valuables when you go out.
Nice location and cleaning room”
I like the room is very clean and location good surrounded by few eat shop ,massage ,and souvenior shop. Some of staff very friendly . But have to improve is receptionist service ,I'm not sure is their receptionist record problem or not ,when we want to eat breakfast , the staff mention that our room is register 1 person only ,another person have to pay for the breakfast fee. She even not to checking with reception first, just direct tell us like that ,feels like not respect guest and doubt we pay 1 person but want to go 2person. Lastly we own go to reception counter and double check . Wasted 20min at there.
Dear, We really appreciated your kind support in staying with us and It is such a pleasure to hear that you had a great stay. It would be our great pleasure to welcome you back again in the future. Warm regards, Pantiwa L. Operations Manager
Great hotel!!!”
We stayed at Zenseana for 5 nights recently. The staff were helpful and friendly. Breakfast buffet had good variety and was tasty. The room was clean and bathroom was very good. Location was great. Close to mosque and lots of halal restaurants and cafes. Also only a short walk to Patong beach.
Dear Khursheed, We really appreciated your kind support in staying with us and It is such a pleasure to hear that you had a great stay. It would be our great pleasure to welcome you back again in the future. Warm regards, Pantiwa L. Operations Manager