Zerenity Hotel and Suites

San Miguel Road corner 1st Street, Villa Amores, Apas, Cebu City, Cebu, Philippines, 6000
Zerenity Hotel and Suites
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 Zerenity Hotel and Suites
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8.2
Excellent
3.5% this month
/10
(530 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - 1.82 kilometers from city center
Parking
FREE
  • Ayala Center Cebu1.76 km
  • Taoist Temple2.11 km
  • SM City Cebu2.66 km
  • Museo Sugbo3.31 km
  • Cebu Metropolitan Cathedral4.25 km
  • Basilica De Sto. Nino4.43 km
  • Magellan's Cross4.51 km
  • Fort San Pedro4.56 km
  • Tops Lookout5.72 km
  • Chapel of San Pedro Calungsod6.42 km
  • Highlights and ratings

    2-star Hotel
    Free Wi-Fi
    "Good location close to IT Park, new and clean hotel, just the basic facilities you need for an overnight stay."
    Jay - July 23, 2018
    Exceptional reputation
    Recommended by 87% of guests
    Excellent cleanliness
    8.5 rating for cleanliness
    Excellent service
    8.5 rating for service
    Excellent comfort
    8.1 room quality and comfort
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    • Daily housekeeping

    Cheaper than 95% of all properties in Cebu in the last 24 hoursCompared to 4,982 Cebu properties at Agoda for various dates
    Value for money8.4
    Distance to city center6 km
    Location rating8.4
    Nearest airportMactan-Cebu International Airport (CEB)
    Distance to airport8.1 km

    Rooms available at Zerenity Hotel and Suites

    8.1
    Excellent
    Room comfort & quality
    Superior Queen
    Superior Queen
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Pad Queen
    Executive Pad Queen
    ...
    • Room size: 23 m²/248 ft²
    • Mountain view
    • 1 queen bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 23 m²/248 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Standard Queen
    Standard Queen
    ...
    • Room size: 20 m²/215 ft²
    • City view
    Enter dates to see prices
    Standard Twin
    Standard Twin
    ...
    • Room size: 23 m²/248 ft²
    • City view
    Enter dates to see prices
    Standard Double
    Standard Double
    ...
    • Shower
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Shower
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
    • Shower
    Enter dates to see prices
    Superior 2 Beds
    Superior 2 Beds
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Zerenity Hotel and Suites?

      Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Zerenity Hotel and Suites?

      Zerenity Hotel and Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. For those who wish to drive their own cars, Zerenity Hotel and Suites has a car park available for guests. Car parking is free for guests. If you're looking for an easy way to get around Cebu with private transportation, the hotel can arrange both taxis or car rental.

      What is the smoking policy at Zerenity Hotel and Suites?

      Zerenity Hotel and Suites does permit smoking in some areas and is not 100% smoke-free.

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      Explore the neighborhood

      What people love about Zerenity Hotel and Suites

      • 6.4
        Good
        Location

        "Location is good as it was near in many tourist spot."

        ryan J.

        |

        March 13, 2018

      • 9.6
        Exceptional

        "The lobby area smells really pleasant and welcoming."

        Richard

        |

        March 6, 2017

      • 9.2
        Exceptional
        Staff 

        "Loved the service, all the staff were very helpful."

        Roselyn

        |

        September 1, 2018

      Property ranking|Compared to 4,982 Cebu properties
      See all rankings
      Room comfort score
      8.1/10
      Review score - United States
      8.4/10
      Value for money score
      8.4/10
      Location score
      8.4/10
      Better than
      99
      %
      of Cebu properties
      Better than
      98
      %
      of Cebu properties
      Better than
      97
      %
      of Cebu properties
      Better than
      97
      %
      of Cebu properties
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      More about Zerenity Hotel and Suites

      More about Zerenity Hotel and Suites

      9.6
      Exceptional

      "Its new so the structure, furniture and interiors are great!"

      Vanessa

      |

      December 11, 2017

      Description

      Show less

      Most talked about facilities

      Housekeeping
      15 mentions
      Breakfast
      6 mentions
      Internet
      5 mentions
      Food & Dining
      3 mentions

      What they offer

      10.0
      Exceptional
      Staff 

      "Staff is alert and very accommodating and hospitallity."

      Maria

      |

      January 5, 2019

      View all reviews
      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Food and dining

      Breakfast options

      Continental

      Restaurants on site

      Zen Cafe
      Cuisine:American, Asian
      Menu:Buffet

      Nearby restaurants

      Filipino cuisine
      Filipino cuisine
      Simply J's Cafe & Restaurant
      1.5 km Filipino, Italian
      Muvanz Pocherohan and Seafood
      2.6 km Filipino, Seafood
      American cuisine
      American cuisine
      Brique Modern Kitchen
      890 m American, Asian, Filipino
      Rica's
      1.2 km American, Asian, Filipino
      Jazz'n Bluz
      1.4 km American, Asian, Bar
      Asian cuisine
      Asian cuisine
      Persian Kebab Tandoori
      200 m Asian, Halal, Indian
      Dakimong Grill
      400 m Asian, Filipino, Korean
      Banri Noodle House
      400 m Asian, Japanese, Sushi

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

      Show less

      Some helpful facts

      Show less

      Reviews of Zerenity Hotel and Suites from real guests

      Overall rating
      8.2
      Excellent
      From 530 reviews
      8.5Service
      8.4Cleanliness
      8.4Location
      Agoda Reviews (410)Booking.com Reviews (120)
      Rating via Agoda8.2
      /
      10
      Excellent
      3.5% this month
      Cleanliness8.5
      Facilities7.2
      Location8.4
      Room comfort and quality8.1
      Service8.5
      Value for money8.4
      High score for Cebu
      Rating
      9+ Exceptional (71)
      8-9 Excellent (38)
      7-8 Very Good (61)
      6-7 Good (23)
      <6 Below Expectation (27)
      Time of the year
      Mar - May (46)
      Jun - Aug (50)
      Sep - Nov (50)
      Dec - Feb (74)
      All guests (410)
      All room types
      All languages

      Show reviews that mention 

      Showing 220 verified guest comments
      12345
      9.2
      Exceptional
      Micah from Philippines
      Group
      Stayed 2 nights in May 2019

      Really good location”

      This hotel is in the heart of Cebu City located within Cebu IT park which makes it accessible to restaurants, bars, café, you name it. If you're not familiar with Cebu it will be very convenient staying in this place. Hotel is clean and stuff are friendly.

      Reviewed July 09, 2019
      9.2
      Exceptional
      Kim from Philippines
      Couple
      Stayed 1 night in July 2019

      Great location!”

      It is literally 3 minute walk away from IT Park where you have lots of dining choices. If you check in on weekends then lucky you to experience Sugbo Mercado. Staffs are all helpful, they even let us leave our things even after checkout. Buffet breakfast has limited choices but delicious (during our stay - eggs, longganisa, roasted potatoes, rice, bread, congee, coffee, juice, watermelon and pineapples were served). Jeepneys passes by the hotel which makes it accessible. Room is clean, TV has a lot of channels, but shower is a bit faulty in our room. When you turn on the shower, the faucet also turns on and you cannot do anything about it so a lot of wasted water. No conditioner, only shampoo, lotion, soap and dental kit was given. I paid 1,700php+ for 1 night so I guess that's affordable.

      Reviewed July 06, 2019
      8.4
      Excellent
      Mark from Philippines
      Couple
      Stayed 3 nights in April 2019

      Incredibly Thoughtful Staff”

      It's the little things. During breakfast, I asked the waitress/hostess if she had any toothpicks, which she immediately provided. Every morning after that, she remembered us and brought the toothpick container to our table. Thoughtfulness best describes our experience with all of the staff members at this boutique hotel and will bring us back again. Pros: --Transportation links --Blackout curtains --Breakfast buffet --Nearby 24hr stores and restaurants --NON-SMOKING. Cons: --Eating/drinking area outside can be loud --Access road is narrow and 'rustic' --Room interiors should be renovated in the next couple of years. Remember to ask the front desk for your room's hairdryer.

      Reviewed May 08, 2019
      8.0
      Excellent
      Kahleena from Philippines
      Group
      Stayed 2 nights in April 2019

      Very affordable”

      The location was convenient. The hotel was near lots of good places to eat but the shower was kinda difficult to operate. Overall, we had a good stay especially when the restaurants are only a walk away.

      Reviewed April 09, 2019
      3.2
      WonKyung from South Korea
      Couple
      Stayed 1 night in July 2019

      The worst / 절대 가지 마세요”

      절대 가지 마세요 ㅠㅠ Never go Pros: location, that's it. Nothing else Cons: 1. Slimes on the sink 2. Malfunctioning water drainage 3. No fridge 4. Extremely poor water pressure 5. Damp bedding

      Reviewed July 12, 2019
      8.4
      Excellent
      Ahmed from Philippines
      Family with young children
      Stayed 3 nights in June 2019

      Good Hotel To Stay In.”

      The location is perfect it is near a lot of establishments. A couple of 711's just walking distance. I had the booking with the free breakfast it was an open buffet. Food was good, not bad. If you like a heavy breakfast this is the way to go. The buffet meals change every day so you're not having the same thing every morning. The juice and coffee are always there. The room was ok, the bathroom door handle needs fixing it was broken. The TV had limited channels SKY Cable. Wifi in the room was weak but usable. I would suggest the hotel to install a hand bidet. The staff is friendly and helpful from the front desk, security guards, housekeeping. I would recommend this to people.

      Reviewed June 26, 2019
      9.2
      Exceptional
      Charisse from Philippines
      Family with young children
      Stayed 2 nights in May 2019

      Value for money”

      Staff are very welcoming and helpful. Area is near place for eats and accessible to both cab and grab cars. Limited breakfast options and only few tables available in the area where they serve breakfast. Ala carte breakfast is only PHP 200 which can be an option if you don’t like what’s served for breakfast. If you’re traveling with kids, bring cereals as they do not serve one. They also don’t have Disney Junior channel , just an fyi. :) Overall experience is good. Budget friendly hotel.

      Reviewed May 28, 2019
      6.4
      Good
      Remedios from Philippines
      Family with teens
      Executive Pad Queen
      Stayed 3 nights in May 2019

      Unsatisfied”

      I specifically chose this hotel number one because of it's location. Walking distance from the food joints and center of the city. The reason why I am disappointed was the facilities. I booked the executive pad because I am travelling with my husband and daughter and since it is the first time for my daughter to travel to Cebu; I just want her to have an awesome and comfortable vacation. Their shower is broken and we always call for assistance whenever we want to use because there's no hot water coming out from the shower. My concern might be just little but it is already a great deal for us. Hope this matter will addresses to the hotel. Thank you

      Reviewed May 12, 2019
      10.0
      Exceptional
      Maria from Sweden
      Family with teens
      Stayed 1 night in December 2018

      Excellent service from all the staff of hotel.”

      Location, value of money, clean room and spacious. Staff is alert and very accommodating and hospitallity. Close to all different type of foods and very safe place to walk everywhere in IT Park even at night there is 24/7 food restaurant that is open. I will be back here again. Filipino breakfast is included depends on what room you book.

      Reviewed January 05, 2019
      8.4
      Excellent
      Nalinpat from Thailand
      Couple
      Executive Pad Queen
      Stayed 1 night in December 2018

      Great Location & Good Staffs”

      Their location is nearby IT Park where you can find drink and food easily. There is 7-11 in front of their place. They allow the take away breakfast and their staffs are very helpful to pack the food to go for us. Overall good, but their blanket is so thin. Maybe should ask to have more than one

      Reviewed January 01, 2019
      10.0
      Exceptional
      Wenna from Philippines
      Business traveler
      Stayed 1 night in December 2018

      Exceptional”

      Second time to stay here and still satisfied :) staff were nice and professional.. clean and comfy room.. and they now serve breakfast in a cute cafe.. location is walking distance to anywhere in IT Park. I’d recommend and will book again :)

      Reviewed December 05, 2018
      5.6
      Yao from Taiwan
      Business traveler
      Stayed 1 night in April 2019

      No hot shower, broken TV remote and dust...”

      The location of this hotel is good but that’s about it. The check in process was slow and not effective at all even at local standards. No hot shower in my room and the TV remote wasn’t working. Not that I was in need of both but that’s like the bottom line of a hotel.

      Reviewed April 17, 2019
      8.0
      Excellent
      beverly from Philippines
      Business traveler
      Stayed 1 night in February 2019

      Value for money”

      Cons: Flush is too weak.

      Reviewed June 17, 2019
      10.0
      Exceptional
      Wenna from Philippines
      Solo traveler
      Stayed 1 night in February 2018

      Clean and Comfy”

      I was looking for a place in or around IT Park and I'm glad I found this nice new hotel. Very clean.. Excellent service.. The front desk staff was kind and I was allowed to check out late. There's 7eleven at the ground floor, too. Initially, my concern was the street it was at -- I was worried it might be deserted at night. But to my surprise, it was full of people even around midnight. I felt safe walking back to the hotel alone. Overall, it was a great stay and will book again in the future. :)

      Reviewed February 17, 2018
      9.6
      Exceptional
      Vanessa from Philippines
      Family with young children
      Superior Queen Room**
      Stayed 1 night in December 2017

      Nice modern inn”

      Pros: Location is ideal. Just behind IT park. You have everything you need there. Its new so the structure, furniture and interiors are great! I hope they maintain it well. They don't have breakfast, but 711 is just beside it and a few meters walk - there's McDonalds and other restos. Strong air conditioner. Cons: Parking space limited esp. if you have a big vehicle. The towels smell like smoke. Small bed. No fridge. Overall a great budget alternative if you need a rest from your busy life in the city.

      Reviewed December 11, 2017
      10.0
      Exceptional
      Khnoffa from Philippines
      Family with teens
      Stayed 1 night in May 2017

      Overnight stay in the city”

      A few minute drive from the airport, fairly new hotel. There is a 7-11 next to the lobby. I booked 3 rooms with twin bed, but was given only 1 twin bed and 2 queen beds. Staff was apologetic and offered to free mattress. Good value for money, everything was pretty clean.

      Reviewed July 14, 2017
      8.0
      Excellent
      Martin from Germany
      Solo traveler
      Executive Pad Queen
      Stayed 2 nights in December 2016

      Good location, decent room, loud aircon”

      very close to IT Park with plenty of restaurants and cafes. Hotel is rather new with decent rooms. Only the aircon units in the normal rooms are very very loud, better bring earplugs or book the more expensive rooms with a split aircon.

      Reviewed March 04, 2017
      9.2
      Exceptional
      Jeffrey from United States
      Couple
      Stayed 1 night in December 2016

      Great little hotel”

      Room is very clean, staff nice and friendly. The location is good for IT Park. I booked 2 nights originally and wound up staying 9 nights. 7/11 in same building is convenient. Wifi worked most of the time but not all the time.

      Reviewed December 26, 2016
      7.2
      Very good
      Atsuko from Australia
      Couple
      Stayed 1 night in June 2019

      Near IT Park”

      Stayed first night with late eveening flight. Check in after 10pm, no problem. Walking distance to IT park.

      Reviewed July 12, 2019
      7.6
      Very good
      Anna from Philippines
      Group
      Stayed 3 nights in April 2019

      Good location, poor internet”

      The hotel is located near IT park, there are a lot of options to go eat and explore. Location wise it is good, service is also good except for internet which is slow/poor and there is no hot water in our room. 0ur room is situated not in a high floor and the noise of transports passing by is somehow distracting. You can hear the hustle and bustle from the room. I also got bites from the bedsheet but overall it was a pleasant stay.

      Reviewed May 13, 2019
      12345
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      Zerenity Hotel and Suites
      |Excellent 8.2
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      • Excellent location
      • Ayala Center Cebu