Best Two Nights in Cebu!”

My Mom and I had an amazing two nights in Cebu. What I love most about Zerenity hotel is it's strategic location in IT park. There's a 7/11 downstairs, an ATM machine and a delicious milk tea cafe just outside the hotel, and just a short walk to Sugbu mercado night market where we had an amazing dinner. Our grab driver can easily pick us up. The front desk officer is very friendly and accommodating. The breakfast buffet is perfect! The room is new and there is plenty of outlets to charge our gadgets. There is hair dyer, tv, daily complimentary coffee and water and a fridge. I will definitely book again in this hotel.

Really good location”

This hotel is in the heart of Cebu City located within Cebu IT park which makes it accessible to restaurants, bars, café, you name it. If you're not familiar with Cebu it will be very convenient staying in this place. Hotel is clean and stuff are friendly.

Good value for money”

Zerenity is located just a few meters away from IT park Cebu. Restaurants and convenience stores can be found nearby. This is not in a crowded environment though so you'd have to walk to IT park to ride a jeepney, otherwise, just book a taxi/uber/grab to pick you up from the hotel.

Very kind staff and very clean hotel. Good food also”

Nice option of stay in cebu. Really in the heart of the city. Walking distance to sugbo mercado and IT park and too soon opening Ayala Central Bloc. Walking distance to Beep terminal and buses

The place is nice and clean, good buffet, and great staff”

If were going back to cebu..serenity hotel is the place will be stay again. Nice location, good buffet, clean and staff especially ms.shalina (if write it correctly)

CLEAN ”

The hotel is very clean. Their House Keeper will knock on your door to ask if you would like them to clean your room. Very friendly staffs. Location is good. Near IT park which has a lot of restaurants. The internet is pretty fast however, it sometimes loses its connection due to a known problem in the area which is really out of the hotel's control. but once the internet got back, it was really fast and have access to evry rooms. 7 eleven beside the hotel for your needs and walking distance for a laudry shop where we brought our clothes for rush cleaning. The hotel also offers laundry service, however it is very expensive. like 60php-100php per shirt. So we recommend you go to the nearest laundry shop just a few steps from the hotel as we only paid 170php for rush cleaning of 38pcs of clothes including maong shorts and pants. The only CON is there is no breakfast,

Great location!”

It is literally 3 minute walk away from IT Park where you have lots of dining choices. If you check in on weekends then lucky you to experience Sugbo Mercado. Staffs are all helpful, they even let us leave our things even after checkout. Buffet breakfast has limited choices but delicious (during our stay - eggs, longganisa, roasted potatoes, rice, bread, congee, coffee, juice, watermelon and pineapples were served). Jeepneys passes by the hotel which makes it accessible. Room is clean, TV has a lot of channels, but shower is a bit faulty in our room. When you turn on the shower, the faucet also turns on and you cannot do anything about it so a lot of wasted water. No conditioner, only shampoo, lotion, soap and dental kit was given. I paid 1,700php+ for 1 night so I guess that's affordable.

IT Park location, very modern”

This is very modern and comfortable hotel, with the best hot water flow showers in Cebu ! Hotel has no restaurant. The only downside is that you can hear (and smell) quite a bit of traffic noise from the street below.

The staff is amazing.The rum is clean.”

We would absolutely come back here when we are in Cebu city.

Unsatisfied”

I specifically chose this hotel number one because of it's location. Walking distance from the food joints and center of the city. The reason why I am disappointed was the facilities. I booked the executive pad because I am travelling with my husband and daughter and since it is the first time for my daughter to travel to Cebu; I just want her to have an awesome and comfortable vacation. Their shower is broken and we always call for assistance whenever we want to use because there's no hot water coming out from the shower. My concern might be just little but it is already a great deal for us. Hope this matter will addresses to the hotel. Thank you

Great Stay at Zerenity”

Staff is very attentive and accommodating. Breakfast takeout is good. Room is clean and has lots of mirrors. Need to check the smell inside the closet. Need to check the bidet and the shower heating capability. Good location few steps going to Sugbo Mercado. Nice location with stores nearby and 7-11 beside. There are lots of Angkas and Grab around IT Park. Near coffee shops and 24x7 restaurant. Will definitely book another night or two in this hotel.

Great location. Good food. Accommodating and friendly staff. Value for money.”

The location is very close to the IT Park which is very convenient if you're on a business trip. They offer buffet for breakfast which is good. The bed and pillows are comfortable. During our visit the AC is broken. In the middle of the night we heard a very loud sound coming from it and the temperature became hot. We restart the AC and it went back to its normal temperature. There's no hot water on the shower so they replaced the shower head. Everything went well. Thanks to the staff for accommodating us and our request. Please replace the AC in room 402. But over all, I will still recommend this hotel.

Comfy stay!”

A good place to stay at, having a comfortable bed and clean room. The breakfast served are delicious. However, in my room the hot shower didnt worked and the flush of toilet bowl is so slow. They should fix it even if the room are for best deal price only. Best price deal should matched with a good facility/service as well. Overall, 9/10 rate for me.

Value for Money but...”

We arrived early at the hotel around maybe 9 am. I know there's a protocol regarding early check in and most of the time it is not allowed because rooms are not ready. However, when we arrived I asked the front desk if the room is available. They said it is but they wont allow us to check in since it is still early. A few hours before check in time won't hurt right. I hope next time you allow guests to check in early if it is possible, Other than that concern, everything was okay.

Clean and Comfy”

I was looking for a place in or around IT Park and I'm glad I found this nice new hotel. Very clean.. Excellent service.. The front desk staff was kind and I was allowed to check out late. There's 7eleven at the ground floor, too. Initially, my concern was the street it was at -- I was worried it might be deserted at night. But to my surprise, it was full of people even around midnight. I felt safe walking back to the hotel alone. Overall, it was a great stay and will book again in the future. :)

Incredibly Thoughtful Staff”

It's the little things. During breakfast, I asked the waitress/hostess if she had any toothpicks, which she immediately provided. Every morning after that, she remembered us and brought the toothpick container to our table. Thoughtfulness best describes our experience with all of the staff members at this boutique hotel and will bring us back again. Pros: --Transportation links --Blackout curtains --Breakfast buffet --Nearby 24hr stores and restaurants --NON-SMOKING. Cons: --Eating/drinking area outside can be loud --Access road is narrow and 'rustic' --Room interiors should be renovated in the next couple of years. Remember to ask the front desk for your room's hairdryer.

Nice modern inn”

Pros: Location is ideal. Just behind IT park. You have everything you need there. Its new so the structure, furniture and interiors are great! I hope they maintain it well. They don't have breakfast, but 711 is just beside it and a few meters walk - there's McDonalds and other restos. Strong air conditioner. Cons: Parking space limited esp. if you have a big vehicle. The towels smell like smoke. Small bed. No fridge. Overall a great budget alternative if you need a rest from your busy life in the city.

Exceptional”

Friendly staff and very clean hotel despite the view of the front street. The lobby area smells really pleasant and welcoming. Close proximity to main shopping area of IT Park. Highly recommend this place. Convenient store located right next door to the lobby. My only issue is the cash deposit, wish they had an alternative to charge credit card instead of having to hold cash, because in the end when you check out you have to try to spend 1,000 pesos before you board your flight.

Value for money”

Staff are very welcoming and helpful. Area is near place for eats and accessible to both cab and grab cars. Limited breakfast options and only few tables available in the area where they serve breakfast. Ala carte breakfast is only PHP 200 which can be an option if you don’t like what’s served for breakfast. If you’re traveling with kids, bring cereals as they do not serve one. They also don’t have Disney Junior channel , just an fyi. :) Overall experience is good. Budget friendly hotel.

Good”

Location is good as it was near in many tourist spot. Staff are very accommodating (sometimes). The only problem is the toilet there is a stinky smell leaking especially at night. I would still recommend Zerenity but I hope they will work the smell on their toilet.