7.1
Very good
/10
(447 reviews)See what guests said
See map
8.2

Excellent

Location rating score

Excellent location - Inside city center
Parking
Available
Popular landmarks
Tanah Rata Town 10 m
Food market 120 m
Cameron Highlands discover the history 130 m
Yung Seng Gift Shop 150 m
Jabatan Pendaftaran Negara Cameron Highlands 150 m
Dr Daniel Dental Surgery 150 m
Traveler Pub & Bistro 180 m
Sekolah Kebangsaan Convent Tanah Rata 260 m
Cameron Bharat Plantation Sdn Bhd 270 m
Klinik Kesihatan Tanah Rata 270 m
Nearby landmarks
Agro Technology Park in MARDI 1.03 km
Cameron Bharat Tea Estate 1.89 km
Cameron Highlands Trail No. 10 1.9 km
Sam Poh Temple 2.56 km
Raju Hill Strawberry Farm 2.74 km
Big Red Strawberry Farm 2.99 km
Time Tunnel Museum 3.56 km
Cameron Highlands Butterfly Garden 5.33 km
Mossy Forest 5.99 km
Cameron Lavender 6.76 km
Zermatt Hotel

"A good location and cleans room."

LIM - May 15, 2017

Deluxe Queen Zermatt Hotel
 Zermatt Hotel
Entrance Zermatt Hotel
See all 29 photos
Removed from saved list
Free Wi-Fi

Zermatt Hotel

38A, Jalan Besar, Tanah Rata, Cameron Highlands, Malaysia, 39000 - See map
  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Cameron Highlands every 23 minutes on Agoda.com
Value for money7.1
Location rating8.2
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport32.8 km

Rooms available at Zermatt Hotel

Deluxe Family Room
Deluxe Family Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 1 double bed and 2 single b...
Enter dates to see prices
Deluxe Family
Deluxe Family
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Deluxe Queen
Deluxe Queen
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Double room - Single use - De Luxe
Double room - Single use - De Luxe
...
    Enter dates to see prices
    Deluxe Family Room (No Window,Area:22)
    Deluxe Family Room (No Window,Area:22)
    ...
      Enter dates to see prices
      Guest Room
      Guest Room
      ...
        Enter dates to see prices
        Guest Room
        Guest Room
        ...
          Enter dates to see prices
          Single
          Single
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Zermatt Hotel?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

            How do I get to Zermatt Hotel?

            Zermatt Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 600 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Zermatt Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Cameron Highlands with private transportation, the hotel can arrange taxi service.

            What is the smoking policy at Zermatt Hotel?

            Zermatt Hotel is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

            See map
            Explore the neighborhood

            What people love about Zermatt Hotel

            • 8.0
              Very good

              "the price is reasonable."

              LIM

              |

              May 15, 2017

            • 10.0
              Exceptional
              Staff 

              "Staff are very helpful!"

              sixia

              |

              August 19, 2017

            • 10.0
              Exceptional
              Cleanliness

              "Room is clean and cosy."

              Muhammad

              |

              December 16, 2018

            Property ranking|Compared to 741 Cameron Highlands properties
            See all rankings
            Room comfort score
            7.3/10
            Cheapest price score
            Review score - United States
            5.7/10
            Room size
            17 sqm.
            Better than
            95
            %
            of Cameron Highlands properties
            Better than
            94
            %
            of Cameron Highlands properties
            Better than
            93
            %
            of Cameron Highlands properties
            Bigger than
            91
            %
            of Cameron Highlands properties
            Up to 30% off with Agoda Insider Deals!

            Prices drop the moment you sign in!

            Sign in now
            Overall rating:
            7.1
            Very good
            447 reviews
            Cleanliness
            7.2
            Facilities
            6.4
            Location
            8.2
            Read all reviews >
            What travelers say they love:
            Good location and convenience
            fadly from Malaysia
            Group
            More about Zermatt Hotel

            More about Zermatt Hotel

            Built in 2015, Zermatt Hotel is a distinct addition to Cameron Highlands and a smart choice for travelers. Only away, this 1-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

            At Zermatt Hotel, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, ticket service.

            The ambiance of Zermatt Hotel is reflected in every guestroom. television LCD/plasma screen, additional bathroom, additional toilet, mirror, sofa are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include hiking trails, golf course (within 3 km) are designed for escape and relaxation. With an ideal location and facilities to match, Zermatt Hotel hits the spot in many ways.

            Show less

            Most talked about facilities

            Housekeeping
            20 mentions
            Food & Dining
            3 mentions
            Car Park
            2 mentions
            Breakfast
            1 mention

            What they offer

            9.2
            Exceptional

            "Water heater works very well."

            Lim

            |

            May 22, 2017

            View all reviews
            Show less

            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Property's guest policies

            Show less

            Some helpful facts

            Show less

            Property announcements

            Show less

            Reviews of Zermatt Hotel from real guests

            Overall rating
            7.1
            Very good
            From 447 reviews
            8.3Location
            7.1Value for money
            7.0Cleanliness
            Agoda Reviews (312)Booking.com Reviews (135)
            Rating via Agoda7.1
            /
            10
            Cleanliness7.2
            Facilities6.4
            Location8.2
            Room comfort and quality7.3
            Service6.9
            Value for money7.1
            High score for Cameron Highlands
            Rating
            9+ Exceptional (28)
            8-9 Excellent (14)
            7-8 Very Good (50)
            6-7 Good (20)
            <6 Below Expectation (66)
            Time of the year
            Mar - May (29)
            Jun - Aug (40)
            Sep - Nov (45)
            Dec - Feb (64)
            Don't miss out!Users are booking a place in Cameron Highlands every 23 minutes on Agoda.com
            All guests (312)
            All room types
            All languages

            Show reviews that mention 

            Showing 178 verified guest comments
            12345
            10.0
            Exceptional
            Daniel from Germany
            Couple
            Deluxe Queen
            Stayed 3 nights in March 2016

            Nice little hotel right in the center ”

            The hotel is just in the middle of the main street of Tanah rata. The room was clean and comfortable and the staff was very helpful and friendly at all times. We would definitely stay here again!!!

            Reviewed March 28, 2016
            8.0
            Excellent
            NAZRI from Malaysia
            Business traveler
            Stayed 4 nights in March 2017

            Good location and amenities”

            The location of the hotel is a plus since it is located in central town of Tanah Rata. So many food stalls and cafe such as Malay restaurants, Mamak stalls, Starbuck and Coffee shop just below the hotel. The room is clean and condition is quite reasonable with the price. There is a cable TV with 4 channels (Fox Movies and Sports channel). There a are lot of mosquitoes in the room. Overall the hotel is value for money. I will come again for sure.

            Reviewed March 13, 2017
            6.8
            Good
            marc from Ireland
            Couple
            Deluxe Queen
            Stayed 5 nights in April 2016

            Nice place, pity about the awful beds”

            This place is neat and clean, centrally located and apparently recently renovated. The rooms are not very big, but the bathrooms are quite voluminous. Wifi works well, but only 4 channels on TV. There is no mosquito screen on the windows and no other ventilation in the rooms, so either the room gets very stuffy or you spend the night battling with mosquitoes, which is a way to pass the time since the beds are so uncomfortable you can hope for a fitful sleep at best. We changed rooms an even looked at a few more, but all the beds seems to be of the same quality, presumably second-hand from another hotel. The mattresses are something like a topographical depiction of the Cameron Highlands, with undulating peaks and valleys. Back aches guaranteed. If it was a cheap place it might be acceptable, but for the price charged one would expect a comfortable bed at least. On the plus side, the pillows are comfortable and the sheets are clean. But unless the mattresses are replaced I would not recommend staying here at all. It really is a pity, because the beds are the only major downside, but when you pay for a hotel room you expect to be able to sleep. Please change your mattresses Zermatt and install either fans or mosquito screens on the window.

            Reviewed April 14, 2016
            10.0
            Exceptional
            NAZRI from Malaysia
            Family with young children
            Deluxe Family
            Stayed 1 night in April 2017

            Good Location”

            The hotel is clean. It's located in Tanah Rata town. Walking distance to shops and food stalls. There is also a coffee shop when you walk down from the Hotel.

            Reviewed August 14, 2017
            10.0
            Exceptional
            Muhammad from Malaysia
            Business traveler
            Deluxe Queen
            Stayed 1 night in December 2018

            At the heart of Tanah Rata, Cameron Highlands”

            Right in the centre of Tanah Rata. Close to everything. Within walking distance to the Bus Terminal, restaurants, banks and 7-Eleven. Room is clean and cosy. Staff is friendly.

            Reviewed December 16, 2018
            8.0
            Excellent
            ZHI from Malaysia
            Family with young children
            Deluxe Queen
            Stayed 1 night in December 2015

            Great location and value for money ”

            Enjoyed ourselves with our lil baby this time at Tanah Rata. Located just along the main street at Tanah Rata with variety of eateries in vicinity, plenty of parking lots (FOC) just across the hotel . Few steps to Starbucks Coffee to enjoy a cuppa . Comfortable bed and decent hot shower .

            Reviewed April 03, 2016
            7.0
            Very good
            Jane from Canada
            Family with teens
            Stayed 2 nights in January 2016

            New Modern Hotel Comfortable stay”

            Modern Clean Central

            This is a new or newly renovated hotel in Tanah Rata. It was very clean and neat as a pin, not large but bright comfy rooms with modern decor. The bathroom is large with modern fixtures. The shower is part of the room without a partition, so the whole room gets wet. There are English stations (BBC) on the TV. The rooms are cleaned promptly in the morning. There is no lounge/common area in the lobby, no breakfast and no elevator, so you must take the steps to the 2nd and 3rd floors. It is within a block of the bus station and lots of restaurants and shops up and down the street. There is a plaza across the street up a block with more restaurants at the back and a good laundry. We did a visit to the tea hills the Bharat Tea plantation, about 20 minutes by taxi, hiked down into the valley and enjoyed tea and scones at the tea house back at the top. You will have to arrange a taxi for the return as there are none waiting.

            Reviewed February 24, 2016
            9.7
            Exceptional
            Elena from United Kingdom
            Couple
            Deluxe Queen
            Stayed 1 night in November 2015

            Good hotel, good location.”

            Location, cleanliness, peace and quiet

            Good location on Main Street in Tanah Ratah, rooms away from street are quiet. Hotel is clean and showers hot. Plenty of food opportunities nearby.

            Reviewed November 30, 2015
            5.7
            Libby from United States
            Couple
            Deluxe Queen
            Stayed 1 night in January 2016

            Very noisey ”

            Location,condition of room, nice linens

            Zermatt Hotel, Tanah Rata. Close to bus station. New and clean. On a very noisy street but shopping and restaurants are nearby. Also several tour agencies close by. The reception is on the first floor with three rooms on that floor. No lift so it would be a long haul of baggage to upper floors. My room was on the first floor so no problem. Staff is not especially attentive, but rooms are cleaned early. OK size room. Noise from the street is a problem. Terrible mattress Give The Barracks a try for a change of pace restaurant. It's in the block behind the Maybank--not the same block but further on. Seating is in a WW 2 barracks or in a lovely garden. Try a passion fruit or mango lassi.

            Reviewed January 22, 2016
            5.2
            Kishor from United Kingdom
            Couple
            Deluxe Queen
            Stayed 1 night in November 2017

            Avoid if possible ”

            This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous.

            Reviewed November 14, 2017
            7.2
            Very good
            WanJuin from Malaysia
            Group
            Deluxe Family
            Stayed 1 night in January 2017

            A Great experience to visit Cameron Highland.”

            The location of hotel is very strategic as it is located at the centre of Cameron thus it is very convenient to visit up and down the hill. Besides that, the room is clean and comfortable. Although the room doesn't provide much facilities such as hair dryer and iron, customers can still request from the staffs. Unfortunately, the hotel doesn't provide any parking lots for the customers. Sometimes the customer will need to park further especially in peak season.

            Reviewed February 06, 2017
            6.8
            Good
            Lye from Malaysia
            Couple
            Deluxe Queen
            Stayed 1 night in December 2016

            Very suitable location ”

            Near the main road of tanah rata, is convenient for foods and drinks. Near to bus station and car park. Night time is safe and chillin with a cup of Starbucks just couple walks time. Cleanliness might need to improve due to staff was eating inside our room! It cause our room to be smelly

            Reviewed December 20, 2016
            8.8
            Excellent
            shu from Malaysia
            Couple
            Deluxe Queen
            Stayed 1 night in October 2018

            Excellent”

            room is not so big. no lift. staff is frenly help me get ready everythg becoz im rush for my tour in cameron.

            Reviewed October 09, 2018
            9.3
            Exceptional
            Shanthi from Malaysia
            Business traveler
            Stayed 1 night in October 2015

            Too good”

            Clean, Comfortable, Beautiful

            It had all facilities. Hotel interior is very beautiful and welcoming. I loved the room i stayed, very much spacious, comfortable and clean. Our room had a window facing town. Our room also had Astro and free WIFI which is really fast.

            Reviewed October 29, 2015
            7.6
            Very good
            Jean from Kuwait
            Couple
            Stayed 2 nights in July 2017

            Very Clean Place-Great Location”

            Location is excellent as its within the center of Thana Rata with lots of restos and cafes around. Very clean place but the only problem with this hotel is that they dont have a lift and you will have to carry your luggage through the stairs.

            Reviewed July 23, 2017
            7.6
            Very good
            NURFAEZAH from Malaysia
            Couple
            Deluxe Queen
            Stayed 1 night in November 2016

            Comfort”

            At the heart of the tanah rata centre. Easy to get all facilities needed

            Reviewed November 18, 2016
            5.6
            Wannee from Thailand
            Group
            Stayed 1 night in February 2017

            Above average”

            The location is the point. Easy access to bus station and food. However, facility in hotel have to be improved. The water from shower is very little that can not make the hot shower to bath and it is difficult to shower in that too cold shower. The staff(not the manager) is helpful. The manager who has her own business of Cameron tour is too business. If look for tour or taxi rent, please use from outside. For Cameron highlands, the place is nice but the taxi cost is too expensive.

            Reviewed February 15, 2017
            6.0
            Ken from Australia
            Couple
            Deluxe Family
            Stayed 1 night in May 2016

            Small entrance.”

            We found the rooms clean & pleasant in the centre of Tanah Rata. The staff were pleasant enough but distracted by their phones, any question seemed to be a bit of a bother. The rooms had good wifi & cable tv. As we were cyclist they even allowed us to store our bikes in our room (always a bonus)

            Reviewed May 30, 2016
            6.0
            Lim from Singapore
            Family with young children
            Stayed 1 night in December 2015

            An average stay”

            Location is good, room quite clean and check in/out is fast.

            The Hotel is very near to the place where we alighted, around 2 minutes walk. The hotel look new and the room is quite clean though a bit small and the bed is ok. There is no fan provided, but the night is quite cold so not a problem. Hair dryer can request from the staff at counter. Toilet is quite spacious for our sizes but spotted some mosquitoes I think. Basic toilet accessories provided. Toilet paper was wet when we check in but get a new roll from the counter after we told the staff. There is no lift and our rooms are at 3rd floor so this is something bad where we need to carry our luggage up the stairs. There are stores around the Hotel where sell variety of food and accessories. There is also a temporary market near the hotel. The check in and out is fast since no deposit for the rooms are required. Overall, our stay is quite ok but believe should be able to get a better hotel (with lift) with the price we are paying. There are quite a number of hotels at that area. Hence, probably will be looking for other hotel next visit.

            Reviewed December 31, 2015
            6.0
            JASLINA from Malaysia
            Family with teens
            Deluxe Queen
            Stayed 1 night in January 2017

            hotel clean and convience”

            Simple hotel and very stategic in Tanah Rata. Very near with food shop and banking facilities. Recommended and planning to come again.

            Reviewed February 02, 2017
            12345
            This is a popular property. Don't miss out!

            Back to search results

            Back to room choices

            |

            Dismiss

            null