Zermatt Hotel
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Daily housekeeping

  • Airport transfer

  • Coffee shop

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Nearest essentials

  • Airports
    • 33 km
    • Sultan Azlan Shah Airport (IPH) - Ipoh
    • 149 km
    • Sultan Abdul Aziz Shah Airport (SZB) - Kuala Lumpur
  • Bus and rail stations
    • 250 m
    • Tanah Rata Bus Station
  • Hospital or clinic
    • 250 m
    • Hospital Tanah Rata
  • Pharmacy
    • 100 m
    • Tigas Cameron Pharmacy
  • Convenience store
    • 2.9 km
    • 7 Eleven
  • Cash withdrawal
    • 200 m
    • ATM

More about Zermatt Hotel

An overview

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Verified traveler reviews

Verified traveler reviews

Agoda Reviews (109)

5.1

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  • Cleanliness 7.5
  • Facilities 6.3
  • Location 8.1
  • Room comfort and quality 7.3
  • Service 6.4
  • Value for money 6.9
Very good
based on 8 reviews
  • Cleanliness 7.8
  • Facilities 7.0
  • Location 9.0
  • Room comfort and quality 10.0
  • Service 7.3
  • Value for money 7.0
  • Cleanliness 7.2
  • Facilities 6.1
  • Location 8.1
  • Room comfort and quality 6.4
  • Service 6.4
  • Value for money 6.6
Very good
based on 8 reviews
  • Cleanliness 8.3
  • Facilities 7.7
  • Location 9.8
  • Room comfort and quality 8.0
  • Service 7.8
  • Value for money 7.3
  • Cleanliness 7.6
  • Facilities 5.6
  • Location 7.4
  • Room comfort and quality 7.2
  • Service 6.3
  • Value for money 7.0
Good
based on 9 reviews
  • Cleanliness 6.7
  • Facilities 5.4
  • Location 7.1
  • Room comfort and quality 8.0
  • Service 5.6
  • Value for money 6.4
Very good
  • Cleanliness 7.9
  • Facilities 6.8
  • Location 8.1
  • Room comfort and quality 8.0
  • Service 6.3
  • Value for money 7.6
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Room type
  • Deluxe Queen
  • Deluxe Twin Single
  • Deluxe Family

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8.0
yong from Malaysia
Couple
Deluxe Family
Stayed 1 night in April 2017
clean and near town”
Clean and near town
Reviewed May 02, 2017
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6.8
Siti from Malaysia
Family with young children
Deluxe Family
Stayed 2 nights in April 2017
Nice room but no elevator”
Spacious room + bathroom, working hot shower, no insect/mosquitos, a lot of shop lots + foods Not suitable for elderly (no elevator), open garbage basket (not suitable to throw dypers, in middle of town (not suitable for those who prefer quiet place)
Reviewed April 27, 2017
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6.0
azrani from Malaysia
Family with young children
Deluxe Queen
Stayed 1 night in April 2017
Good - worth it”
For the price, its really good. For a budget hotel, room is well maintain.
Reviewed April 18, 2017
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5.2
Vincent from Malaysia
Group
Deluxe Queen
Stayed 1 night in March 2017
Poor Reservation Service and Bad Staff Attitute”
The hotel didn't provide our pre-booked 3 rooms during the check-in time. Instead, offering 1 room and 1 family suites, with an excuse about mistake done by their own staff. This is unacceptable to us as we have 3 family in our group. Such lousy excuse really got us mad till we raised up our voice. Despite we got our rooms at the end, this had caused unpleasant feeling throughout our trip. My advice to the hotel's management, "honoured the booking of your client which you have accepted earlier and don't push your internal problem to your client because your client doesn't run your management."
Reviewed March 28, 2017
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5.6
Andrew from United Kingdom
Solo traveler
Deluxe Queen
Stayed 1 night in March 2017
Shower is a death trap.”
Firstly, this hotel will kill someone. The shower is installed in a dangerous way. There is no insulation between the twin core and earth wire and unit. Secondly a metallic valve and hose are fitted which means, WHEN the shower shorts, the person in the shower will receive an electric shock. Told reception but just got a shrug. Management sort this out before you kill someone. Secondly there are hundreds of ANTS. Cleaners open the windows to air the room, which means the Ants run into the bathroom and bedroom.
Reviewed March 20, 2017
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8.0
NAZRI from Malaysia
Business traveler
Deluxe Twin Single
Stayed 4 nights in March 2017
Good location and amenities”
The location of the hotel is a plus since it is located in central town of Tanah Rata. So many food stalls and cafe such as Malay restaurants, Mamak stalls, Starbuck and Coffee shop just below the hotel. The room is clean and condition is quite reasonable with the price. There is a cable TV with 4 channels (Fox Movies and Sports channel). There a are lot of mosquitoes in the room. Overall the hotel is value for money. I will come again for sure.
Reviewed March 13, 2017
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4.8
Zulfadzlee from Malaysia
Couple
Deluxe Queen
Stayed 2 nights in February 2017
Staff not friendly, toilet smelly, not provided enough glass, asked to get from other room.”
Ceiling got molds. Really need to improve on service, amenities and cleanliness.
Reviewed March 11, 2017
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6.0
PANG from Malaysia
Family with teens
Deluxe Family
Stayed 1 night in January 2017
So far so good”
Budget hotel with simple amenities
Reviewed February 27, 2017
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5.6
Wannee from Thailand
Group
Deluxe Twin Single
Stayed 1 night in February 2017
Above average”
The location is the point. Easy access to bus station and food. However, facility in hotel have to be improved. The water from shower is very little that can not make the hot shower to bath and it is difficult to shower in that too cold shower. The staff(not the manager) is helpful. The manager who has her own business of Cameron tour is too business. If look for tour or taxi rent, please use from outside. For Cameron highlands, the place is nice but the taxi cost is too expensive.
Reviewed February 15, 2017
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7.2
Sundara from Malaysia
Family with teens
Deluxe Family
Stayed 1 night in January 2017
Good place, comfortable value for money”
Came here with my family - group of 6 adults. Room was definitely much more spacious then expected as all of us had a comfortable sleep, after some minor furniture reshuffling. A few downsides, the toilet seat cover was broken & I requested for the staff to take a look at it but nothing happened. Our room was on third floor & there was no lift so was a little difficult for my elderly parents. Also the room window was facing the main road so it was a little noisy late into the night. Did not bother me but kept my wife awake. The staff were not the most friendly or helpful people I have met. Could do with more improvement on that. Other than that, I was happy with the place as it had a good location where I could just walk out for some good dinner & a beer.
Reviewed February 12, 2017
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