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7.1

Very good
3.0% this month
/10
(466 reviews)See what guests said
Housekeeping25
Shops4
Internet2
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Tanah Rata Town

10 m

Book. And black. Soy milk

110 m

Food market

120 m

Cameron Highlands discover the history

130 m

Yung Seng Gift Shop

150 m

Popular landmarks
Agro Technology Park in MARDI

1.0 km

Cameron Bharat Tea Estate

1.9 km

Cameron Highlands Trail No. 10

1.9 km

Sam Poh Temple

2.6 km

Raju Hill Strawberry Farm

2.7 km

Closest landmarks
Klinik Ayob

100 m

Cameron Pharmacy

110 m

Jabatan Pendaftaran Negara Cameron Highlands

150 m

Dr Daniel Dental Surgery

150 m

Traveler Pub & Bistro

180 m

Zermatt Hotel

"Great location & clean!"

Syafizza - March 10, 2022
Deluxe Queen Zermatt Hotel
 Zermatt Hotel
 Zermatt Hotel
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Zermatt Hotel

38A, Jalan Besar, Tanah Rata, Cameron Highlands, Malaysia, 39000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Tanah Rata, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Cameron Bharat Tea Estate. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
  • 260 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money7.1
Location rating8.1
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport32.8 km

Rooms available at Zermatt Hotel

Deluxe Family Room
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 2 single beds and 1 double ...
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Deluxe Family
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds and 1 queen b...
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Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • Outdoor view
  • 1 queen bed
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Deluxe Queen
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 queen bed
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Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Outdoor view
  • 2 single beds
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豪华双床房
...
  • Room size: 25 m²/269 ft²
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豪华大床房
...
  • Room size: 11 m²/118 ft²
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room
...
  • Room size: 11 m²/118 ft²
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Guest Room
...
  • Room size: 11 m²/118 ft²
  • 2 single beds
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豪华家庭房
...
  • Room size: 22 m²/237 ft²
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Frequently asked questions

How much does it cost to stay at Zermatt Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Zermatt Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Zermatt Hotel?

Zermatt Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 600 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Zermatt Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. If you're looking for an easy way to get around Cameron Highlands with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Zermatt Hotel?

Zermatt Hotel does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Zermatt Hotel?

The closest train, metro, or bus station to Zermatt Hotel is Tanah Rata Bus Station, 290 m away.

What restaurants are nearby Zermatt Hotel?

Zermatt Hotel’s neighborhood is Tanah Rata which includes popular restaurants such as Amsterdam Cafe, Rosette and KouGen.

What are popular attractions near Zermatt Hotel?

Zermatt Hotel’s location in the Tanah Rata neighborhood makes it close to famous attractions including Agro Technology Park in MARDI, Tan's Camellia Garden and Church of Our Lady of Mount Carmel.

What popular natural sightseeing spots are close to Zermatt Hotel?

Zermatt Hotel’s nearby natural sights include Cameron Bharat Tea Estate, Cameron Highlands Trail No. 10 and Gunung Brinchang located in the same Tanah Rata area.

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Explore the neighborhood

What people love about Zermatt Hotel

  • 8

    Very good
    Location

    "Great location & clean!"

    Syafizza

    |

    March 10, 2022

  • 9.2

    Exceptional
    Location

    "Good location with decent room"

    Ali

    |

    March 4, 2022

  • 9.6

    Exceptional
    Location

    "Easy to find shop, restaurant and bank."

    Shakinah

    |

    July 20, 2020

Property ranking|Compared to 873 Cameron Highlands properties
See all rankings
Room comfort score
7.3/10
Cheapest price score
Room size
17 sqm.
Location score
8.1/10
Better than
96
%
of Cameron Highlands properties
Better than
94
%
of Cameron Highlands properties
Bigger than
91
%
of Cameron Highlands properties
Better than
79
%
of Cameron Highlands properties
Overall rating:

7.1

Very good
466 reviews
Cleanliness
7.2
Facilities
6.4
Location
8.1
Read all reviews >
More about Zermatt Hotel

More about Zermatt Hotel

Zermatt Hotel

Maximize your Cameron Highlands adventure with a stay at Zermatt Hotel, located right in the city center. With its convenient location, you can easily access to the city's must-see destinations. Only 1.8 km from Cameron Bharat Tea Estate, Zermatt Hotel is your ideal escape into a vacation away from the city.
The superior services and facilities offered at Zermatt Hotel will make for a memorable stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and shuttle services to help you get to where you want to go in Cameron Highlands.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms at Zermatt Hotel are fitted with all the amenities travelers need. The hotel provides blackout curtains in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with bottled water in some rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
Zermatt Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Take some time to explore Cameron Highlands. The most well-known nearby local attraction is Big Red Strawberry Farm which is located just about 2.9 km away. Engage in the city's best art at Time Tunnel Museum located 3.5 km away, where you can learn about the local art scene and buy original works.


Reasons to stay here

Rooms here are cheaper than 84% of accommodations in the city.
This hotel's food and dining score higher than 89% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.4

Most talked about facilities

Housekeeping

20 mentions

Food & Dining

3 mentions

Car Park

2 mentions

Breakfast

1 mention

Languages spoken

  • English
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Hiking
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Laundry service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Blackout curtains
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Mirror
  • Satellite/cable channels
  • Shower
  • Smoking allowed
  • Toiletries
  • Towels
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Location
38A, Jalan Besar, Tanah Rata, Cameron Highlands, Malaysia, 39000
Excellent
Location

8.1

Airports

  • Sultan Azlan Shah Airport (IPH)
    32.8 km 1.9 hour drive
  • Sultan Abdul Aziz Shah Airport (SZB)
    150.8 km

Public transportation

  • Tanah Rata Bus Station
    290 m

Hospital or clinic

  • Klinik Ayob
    100 m

Convenience store

  • On-site

Cash withdrawal

  • ATM
    200 m
What's nearby

Popular landmarks

  • Agro Technology Park in MARDI
    1.0 km
  • Cameron Bharat Tea Estate
    1.9 km
  • Cameron Highlands Trail No. 10
    1.9 km
  • Sam Poh Temple
    2.6 km
  • Raju Hill Strawberry Farm
    2.7 km
  • Big Red Strawberry Farm
    3.0 km
  • Time Tunnel Museum
    3.6 km
  • Cameron Highlands Butterfly Garden
    5.3 km
  • Mossy Forest
    6.0 km
  • Cameron Lavender
    6.8 km

Nearby landmarks

  • Tanah Rata Town
    10 m
  • Klinik Ayob
    100 m
  • Book. And black. Soy milk
    110 m
  • Cameron Pharmacy
    110 m
  • Food market
    120 m
  • Cameron Highlands discover the history
    130 m
  • Yung Seng Gift Shop
    150 m
  • Jabatan Pendaftaran Negara Cameron Highlands
    150 m
  • Dr Daniel Dental Surgery
    150 m
  • Traveler Pub & Bistro
    180 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is not available at the property.
  • Extra bed is not available at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:30

Getting around

  • Airport transfer fee600 MYR

The property

  • Number of bars/lounges0
  • Number of floors3
  • Number of restaurants0
  • Number of rooms 9
  • Year property opened2015
  • Most recent renovation2015
Property announcements

Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

Reviews of Zermatt Hotel from real guests

Provided by verified guests of Agoda
7.1
/
10
Cleanliness7.2
Facilities6.4
Location8.1
Room comfort and quality7.3
Service6.9
Value for money7.1
High score for Cameron Highlands
Rating
9+ Exceptional (31)
8-9 Excellent (16)
7-8 Very Good (55)
6-7 Good (20)
<6 Below Expectation (71)
Time of the year
Mar - May (36)
Jun - Aug (40)
Sep - Nov (48)
Dec - Feb (69)
All guests (344)
All room types
All languages

Show reviews that mention 

Showing 193 verified guest comments
12345
10.0
Exceptional
Daniel from Germany
Couple
Deluxe Queen
Stayed 3 nights in March 2016

Nice little hotel right in the center ”

The hotel is just in the middle of the main street of Tanah rata. The room was clean and comfortable and the staff was very helpful and friendly at all times. We would definitely stay here again!!!

Reviewed March 28, 2016

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8.0
Excellent
NAZRI from Malaysia
Business traveler
Stayed 4 nights in March 2017

Good location and amenities”

The location of the hotel is a plus since it is located in central town of Tanah Rata. So many food stalls and cafe such as Malay restaurants, Mamak stalls, Starbuck and Coffee shop just below the hotel. The room is clean and condition is quite reasonable with the price. There is a cable TV with 4 channels (Fox Movies and Sports channel). There a are lot of mosquitoes in the room. Overall the hotel is value for money. I will come again for sure.

Reviewed March 13, 2017

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6.8
Good
marc from Ireland
Couple
Deluxe Queen
Stayed 5 nights in April 2016

Nice place, pity about the awful beds”

This place is neat and clean, centrally located and apparently recently renovated. The rooms are not very big, but the bathrooms are quite voluminous. Wifi works well, but only 4 channels on TV. There is no mosquito screen on the windows and no other ventilation in the rooms, so either the room gets very stuffy or you spend the night battling with mosquitoes, which is a way to pass the time since the beds are so uncomfortable you can hope for a fitful sleep at best. We changed rooms an even looked at a few more, but all the beds seems to be of the same quality, presumably second-hand from another hotel. The mattresses are something like a topographical depiction of the Cameron Highlands, with undulating peaks and valleys. Back aches guaranteed. If it was a cheap place it might be acceptable, but for the price charged one would expect a comfortable bed at least. On the plus side, the pillows are comfortable and the sheets are clean. But unless the mattresses are replaced I would not recommend staying here at all. It really is a pity, because the beds are the only major downside, but when you pay for a hotel room you expect to be able to sleep. Please change your mattresses Zermatt and install either fans or mosquito screens on the window.

Reviewed April 14, 2016

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10.0
Exceptional
NAZRI from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in April 2017

Good Location”

The hotel is clean. It's located in Tanah Rata town. Walking distance to shops and food stalls. There is also a coffee shop when you walk down from the Hotel.

Reviewed August 14, 2017

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10.0
Exceptional
Muhammad from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in December 2018

At the heart of Tanah Rata, Cameron Highlands”

Right in the centre of Tanah Rata. Close to everything. Within walking distance to the Bus Terminal, restaurants, banks and 7-Eleven. Room is clean and cosy. Staff is friendly.

Reviewed December 16, 2018

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8.0
Excellent
ZHI from Malaysia
Family with young children
Deluxe Queen
Stayed 1 night in December 2015

Great location and value for money ”

Enjoyed ourselves with our lil baby this time at Tanah Rata. Located just along the main street at Tanah Rata with variety of eateries in vicinity, plenty of parking lots (FOC) just across the hotel . Few steps to Starbucks Coffee to enjoy a cuppa . Comfortable bed and decent hot shower .

Reviewed April 03, 2016

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7.0
Very good
Jane from Canada
Family with teens
Stayed 2 nights in January 2016

New Modern Hotel Comfortable stay”

Modern Clean Central

This is a new or newly renovated hotel in Tanah Rata. It was very clean and neat as a pin, not large but bright comfy rooms with modern decor. The bathroom is large with modern fixtures. The shower is part of the room without a partition, so the whole room gets wet. There are English stations (BBC) on the TV. The rooms are cleaned promptly in the morning. There is no lounge/common area in the lobby, no breakfast and no elevator, so you must take the steps to the 2nd and 3rd floors. It is within a block of the bus station and lots of restaurants and shops up and down the street. There is a plaza across the street up a block with more restaurants at the back and a good laundry. We did a visit to the tea hills the Bharat Tea plantation, about 20 minutes by taxi, hiked down into the valley and enjoyed tea and scones at the tea house back at the top. You will have to arrange a taxi for the return as there are none waiting.

Reviewed February 24, 2016

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9.7
Exceptional
Elena from United Kingdom
Couple
Deluxe Queen
Stayed 1 night in November 2015

Good hotel, good location.”

Location, cleanliness, peace and quiet

Good location on Main Street in Tanah Ratah, rooms away from street are quiet. Hotel is clean and showers hot. Plenty of food opportunities nearby.

Reviewed November 30, 2015

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5.7
Libby from United States
Couple
Deluxe Queen
Stayed 1 night in January 2016

Very noisey ”

Location,condition of room, nice linens

Zermatt Hotel, Tanah Rata. Close to bus station. New and clean. On a very noisy street but shopping and restaurants are nearby. Also several tour agencies close by. The reception is on the first floor with three rooms on that floor. No lift so it would be a long haul of baggage to upper floors. My room was on the first floor so no problem. Staff is not especially attentive, but rooms are cleaned early. OK size room. Noise from the street is a problem. Terrible mattress Give The Barracks a try for a change of pace restaurant. It's in the block behind the Maybank--not the same block but further on. Seating is in a WW 2 barracks or in a lovely garden. Try a passion fruit or mango lassi.

Reviewed January 22, 2016

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5.2
Kishor from United Kingdom
Couple
Deluxe Queen
Stayed 1 night in November 2017

Avoid if possible ”

This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous.

Reviewed November 14, 2017

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7.2
Very good
WanJuin from Malaysia
Group
Deluxe Family
Stayed 1 night in January 2017

A Great experience to visit Cameron Highland.”

The location of hotel is very strategic as it is located at the centre of Cameron thus it is very convenient to visit up and down the hill. Besides that, the room is clean and comfortable. Although the room doesn't provide much facilities such as hair dryer and iron, customers can still request from the staffs. Unfortunately, the hotel doesn't provide any parking lots for the customers. Sometimes the customer will need to park further especially in peak season.

Reviewed February 06, 2017

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6.8
Good
Lye from Malaysia
Couple
Deluxe Queen
Stayed 1 night in December 2016

Very suitable location ”

Near the main road of tanah rata, is convenient for foods and drinks. Near to bus station and car park. Night time is safe and chillin with a cup of Starbucks just couple walks time. Cleanliness might need to improve due to staff was eating inside our room! It cause our room to be smelly

Reviewed December 20, 2016

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8.8
Excellent
shu from Malaysia
Couple
Deluxe Queen
Stayed 1 night in October 2018

Excellent”

room is not so big. no lift. staff is frenly help me get ready everythg becoz im rush for my tour in cameron.

Reviewed October 09, 2018

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9.3
Exceptional
Shanthi from Malaysia
Business traveler
Stayed 1 night in October 2015

Too good”

Clean, Comfortable, Beautiful

It had all facilities. Hotel interior is very beautiful and welcoming. I loved the room i stayed, very much spacious, comfortable and clean. Our room had a window facing town. Our room also had Astro and free WIFI which is really fast.

Reviewed October 29, 2015

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7.6
Very good
Jean from Kuwait
Couple
Stayed 2 nights in July 2017

Very Clean Place-Great Location”

Location is excellent as its within the center of Thana Rata with lots of restos and cafes around. Very clean place but the only problem with this hotel is that they dont have a lift and you will have to carry your luggage through the stairs.

Reviewed July 23, 2017

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7.6
Very good
NURFAEZAH from Malaysia
Couple
Deluxe Queen
Stayed 1 night in November 2016

Comfort”

At the heart of the tanah rata centre. Easy to get all facilities needed

Reviewed November 18, 2016

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5.6
Wannee from Thailand
Group
Stayed 1 night in February 2017

Above average”

The location is the point. Easy access to bus station and food. However, facility in hotel have to be improved. The water from shower is very little that can not make the hot shower to bath and it is difficult to shower in that too cold shower. The staff(not the manager) is helpful. The manager who has her own business of Cameron tour is too business. If look for tour or taxi rent, please use from outside. For Cameron highlands, the place is nice but the taxi cost is too expensive.

Reviewed February 15, 2017

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6.0
Ken from Australia
Couple
Deluxe Family
Stayed 1 night in May 2016

Small entrance.”

We found the rooms clean & pleasant in the centre of Tanah Rata. The staff were pleasant enough but distracted by their phones, any question seemed to be a bit of a bother. The rooms had good wifi & cable tv. As we were cyclist they even allowed us to store our bikes in our room (always a bonus)

Reviewed May 30, 2016

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6.0
Lim from Singapore
Family with young children
Stayed 1 night in December 2015

An average stay”

Location is good, room quite clean and check in/out is fast.

The Hotel is very near to the place where we alighted, around 2 minutes walk. The hotel look new and the room is quite clean though a bit small and the bed is ok. There is no fan provided, but the night is quite cold so not a problem. Hair dryer can request from the staff at counter. Toilet is quite spacious for our sizes but spotted some mosquitoes I think. Basic toilet accessories provided. Toilet paper was wet when we check in but get a new roll from the counter after we told the staff. There is no lift and our rooms are at 3rd floor so this is something bad where we need to carry our luggage up the stairs. There are stores around the Hotel where sell variety of food and accessories. There is also a temporary market near the hotel. The check in and out is fast since no deposit for the rooms are required. Overall, our stay is quite ok but believe should be able to get a better hotel (with lift) with the price we are paying. There are quite a number of hotels at that area. Hence, probably will be looking for other hotel next visit.

Reviewed December 31, 2015

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6.0
JASLINA from Malaysia
Family with teens
Deluxe Queen
Stayed 1 night in January 2017

hotel clean and convience”

Simple hotel and very stategic in Tanah Rata. Very near with food shop and banking facilities. Recommended and planning to come again.

Reviewed February 02, 2017

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