Zermatt Hotel
Zermatt Hotel
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9.2
Exceptional

"Nice n clean nice location"

Azmi

|

December 23, 2016

Deluxe Queen Zermatt Hotel
Deluxe Queen
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Entrance Zermatt Hotel
Entrance
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Entrance Zermatt Hotel
Entrance
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Exterior view Zermatt Hotel
Exterior view
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See map Zermatt Hotel
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Excellent
Location
8.2
See all 6 photos Zermatt Hotel
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What guests are saying:
Very nice experience
Mohd from Malaysia
Family with young children
Enjoyed the stay. Room was very clean. Staff is friendly. A bit noisy coz located at the main road. But located very near to all the shops such starbucks, normal stalls, cimb, maybank. All walking distance.
Nurul
Couple
Value for money. The location is very strategic as well.
Chun from Malaysia
Couple
Depends on the full price, but definitely amazing facilities. Recommended over a lot of the other options we were browsing.
John from United States
Group
Very pleasant, comfortable to anywhere
Lianto from Singapore
Family with young children
Room interior just nice & clean, easy access but quite noisy coz of the hotel is nearby to the main road.
Fatin from Malaysia
Couple
tv di 2nd bedroom problem, already make complaint but still nobody came to fix it. yang lain ok.
MAISARAH from Malaysia
Group
Pros: Neat Decent Cozy Toiletries are provided Would go back again! Keep it up! 😊
lovely from Philippines
Solo traveler

Zermatt Hotel

Excellent location
- Inside city center
Very good
From 241 reviewsSee what guests said
7.2
/
10
Very good cleanliness
7.4
Value for money7.2
Location rating8.2
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport33.3 km
  • 290 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Select your room
Deluxe Family
Deluxe Family
...
  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds and 1 queen b...
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Deluxe Queen
Deluxe Queen
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 queen bed
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 1 king bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 single beds and 1 double ...
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What people love about the property

  • 7.6
    Very good

    "Friendly staff and easy access to food."

    LIAN T.

    |

    April 18, 2016

  • 8.0
    Very good

    "Nice location and very clean."

    Tze K.

    |

    October 19, 2016

  • 8.4
    Excellent

    "Very nice experience"

    Mohd S.

    |

    August 16, 2016

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More about Zermatt Hotel

More about Zermatt Hotel

8.8
Excellent

"Hotel good and nice."

noor Z.

|

February 8, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.0
Very good

"A good location and cleans room."

LIM

|

May 15, 2017

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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (241)Booking.com Reviews (232)
7.2
/
10
Cleanliness7.4
Facilities6.5
Location8.2
Room comfort and quality7.3
Service7.0
Value for money7.2
Provided by verified guests of Agoda
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All guests (241)
All room types

Show reviews that mention 

Showing 148 verified guest comments
12345
10.0
Exceptional
Muhammad from Malaysia
Business traveler
Deluxe Queen
Stayed 1 night in December 2018
At the heart of Tanah Rata, Cameron Highlands”
Right in the centre of Tanah Rata. Close to everything. Within walking distance to the Bus Terminal, restaurants, banks and 7-Eleven. Room is clean and cosy. Staff is friendly.
Reviewed December 16, 2018
9.2
Exceptional
Lim from Malaysia
Group
Deluxe Family
Stayed 1 night in May 2017
Everything worth it”
Room is very clean. Water heater works very well. Although towel provided got stain on it, but that's not a big matter to me. Other than that, the location of it is very strategic. Just right in the middle of everything. Recommended
Reviewed May 22, 2017
8.0
Excellent
NAZRI from Malaysia
Business traveler
Stayed 4 nights in March 2017
Good location and amenities”
The location of the hotel is a plus since it is located in central town of Tanah Rata. So many food stalls and cafe such as Malay restaurants, Mamak stalls, Starbuck and Coffee shop just below the hotel. The room is clean and condition is quite reasonable with the price. There is a cable TV with 4 channels (Fox Movies and Sports channel). There a are lot of mosquitoes in the room. Overall the hotel is value for money. I will come again for sure.
Reviewed March 13, 2017
8.8
Excellent
Nurul
Couple
Deluxe Queen
Stayed 1 night in December 2016
Great stay!”
Enjoyed the stay. Room was very clean. Staff is friendly. A bit noisy coz located at the main road. But located very near to all the shops such starbucks, normal stalls, cimb, maybank. All walking distance.
Reviewed December 14, 2016
8.0
Excellent
ZHI from Malaysia
Family with young children
Deluxe Queen
Stayed 1 night in December 2015
Great location and value for money ”
Enjoyed ourselves with our lil baby this time at Tanah Rata. Located just along the main street at Tanah Rata with variety of eateries in vicinity, plenty of parking lots (FOC) just across the hotel . Few steps to Starbucks Coffee to enjoy a cuppa . Comfortable bed and decent hot shower .
Reviewed April 03, 2016
9.3
Exceptional
Shanthi from Malaysia
Business traveler
Stayed 1 night in October 2015
Too good”
Clean, Comfortable, Beautiful
It had all facilities. Hotel interior is very beautiful and welcoming. I loved the room i stayed, very much spacious, comfortable and clean. Our room had a window facing town. Our room also had Astro and free WIFI which is really fast.
Reviewed October 29, 2015
6.4
Good
SayLee from Malaysia
Family with young children
Deluxe Family Room
Stayed 1 night in June 2018
Spacious room good location”
This is a 4 storey shop house renovated to become a budget hotel, eateries/restaurant are located at the same row , and there is a self service laundry within walking distance. Pros : Good location. We took the family room, the room was spacious with 1 queen bed and 2 single beds, we were happy with it. Cons: the downside was, windows of the room were facing the main road, if you are a light sleeper, you might be waken up by the noise from the traffic. Cleanliness need to be improved. The floor was dusty and one of the drawer of the side table was full of rubbish. As we spent most of the time outside, only back to the hotel to rest at night, overall, we feel it is value for money.
Reviewed June 20, 2018
6.0
Ahmad from Malaysia
Family with young children
Deluxe Queen
Stayed 1 night in April 2018
Room is so smelly”
Once you enter the room, you can smell the oil cooking...because the below floor there is a kitchen...the toilet window connected to kitchen..can smell if the window not close... Room feel quiet hot because the air from below kicthen enter the room via toilet window...
Reviewed April 17, 2018
8.8
Excellent
shu from Malaysia
Couple
Deluxe Queen
Stayed 1 night in October 2018
Excellent”
room is not so big. no lift. staff is frenly help me get ready everythg becoz im rush for my tour in cameron.
Reviewed October 09, 2018
8.8
Excellent
Kuet from Malaysia
Couple
Deluxe Queen
Stayed 2 nights in August 2018
Good ”
Good
Reviewed August 23, 2018
2.4
NOR from Malaysia
Couple
Deluxe Double Room
Stayed 1 night in August 2018
Suck”
Broken heater, broken power plug, and noisy
Reviewed August 20, 2018
7.6
Very good
fadly from Malaysia
Group
Deluxe Family
Stayed 1 night in July 2018
Good stay”
Value for money. Good location and convenience
Reviewed July 26, 2018
10.0
Exceptional
SITI from Malaysia
Business traveler
Deluxe Queen
Stayed 2 nights in December 2017
Exceptional”
NO
Reviewed July 13, 2018
10.0
Exceptional
fadly from Malaysia
Couple
Deluxe Queen
Stayed 1 night in July 2018
👍🏻”
Overall is good.Receptionist are very kind & helpfull.. very happy with that..
Reviewed July 10, 2018
8.8
Excellent
S from Malaysia
Couple
Deluxe Double Room
Stayed 1 night in March 2018
Excellent”
rasa lemas sikit, bilik tak ada kipas. yang lain semua ok, puas hati
Reviewed March 19, 2018
9.2
Exceptional
seng from Malaysia
Solo traveler
Deluxe Queen
Stayed 2 nights in January 2018
goood......good”
goood......good
Reviewed January 22, 2018
3.2
clair from Indonesia
Couple
Deluxe Queen
Stayed 1 night in November 2017
Dirty,Filthy,&Bedbugs!”
Pro - Close to Tanah Rata Bus Station Cons - False advertisements - Dirty Rooms - Full of bedbugs (Itching in the middle of the night,cant sleep till morning) - No fan,so u need to open the windows then ull get mosquitoes attack! And listen to car honking Summary Save your money,find another place,enjoy your holiday
Reviewed November 25, 2017
5.2
Kishor from United Kingdom
Couple
Deluxe Queen
Stayed 1 night in November 2017
Avoid if possible ”
This is a sad little hotel. Rooms here are tiny. Hardly enough room to walk around the bed. No place to dump you bag. Bathroom is an open wet room. No AC. TV has about 6 channels, only 2 of which are viewable, the rest are a snow storm. Kettle in the room, but no cups. No hot water in the sink. Shower was cold water then it stopped completely. We complained, were moved to another room. Shower was warm, but almost down to a trickle. Staff are OK, helpful & courteous they are hemmed in by the ineffectual management. Rooms & hotel is clean enough, but the facilities are limited. Good Wi-Fi. This probably was a back packers dos house, but now masquerades as a pretentious 3 star hotel, with none of the attributes. So therefore it is not good value for money. Excellent coffee house downstairs. Good place for breakfast. Try the home made scones. Tanah Rata, Cameron Highlands is superb. Loads of trails & country walks to explore, this area is beautiful, isolated & gorgeous.
Reviewed November 14, 2017
7.6
Very good
Jean from Kuwait
Couple
Stayed 2 nights in July 2017
Very Clean Place-Great Location”
Location is excellent as its within the center of Thana Rata with lots of restos and cafes around. Very clean place but the only problem with this hotel is that they dont have a lift and you will have to carry your luggage through the stairs.
Reviewed July 23, 2017
5.2
Vincent from Malaysia
Group
Deluxe Queen
Stayed 1 night in March 2017
Poor Reservation Service and Bad Staff Attitute”
The hotel didn't provide our pre-booked 3 rooms during the check-in time. Instead, offering 1 room and 1 family suites, with an excuse about mistake done by their own staff. This is unacceptable to us as we have 3 family in our group. Such lousy excuse really got us mad till we raised up our voice. Despite we got our rooms at the end, this had caused unpleasant feeling throughout our trip. My advice to the hotel's management, "honoured the booking of your client which you have accepted earlier and don't push your internal problem to your client because your client doesn't run your management."
Reviewed March 28, 2017
12345
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  • Excellent location
  • Tanah Rata Bus Station is within 0.29 km