In mid of Berlin but yet so peaceful surroundings. In walking distance to city center and all attractions. Rooms are clean but maybe in need of some refreshment (maisionette rooms). Overall great value for money and we would gladly come again!
Good service, close to the metro station”
The air conditioning in the room we stayed for the 1st night was unfortunately not functioning and the manager is charge upgraded us to the suite in Abion Villa with complimentary breakfast which is amazing. We are most definitely grateful
Nice hotel but unacceptable customer service”
This is a hotel nicely situated next to the Spree, with nice, actually quite ordinary hotel rooms. Our room also with a great view.
Unfortunately, and what leads to few stars, is that old GDR-products that I had bought and kept in the hotel room, got stolen.
This is a disaster in itself of course, since thefts from hotel rooms indicate that security is probably quite low. In this case for instance elevators without use of keycards, many entrances to the hotel, new housekeeping personnel every other day and drug addicts in a park nearby, point to risk factors.
Even worse though, is that after contacting the reception as well as the hotel manager - 3 times - in a friendly way I would like to add, I still haven't received any response from them.
So, no, I wouldn't recommend anyone to stay here. There are other, better hotels in Berlin.
Please read a longer version of this case on my Facebook-page.
Perfect for a weekend with the family”
We stay two and three nights with the whole family. This was perfect for a lot of people. Easy access to public transportation.
Amazing hotel, lots of little extras included in the room, excellent breakfast and really pretty location
Ideal for couples”
The conditions were excellent, very central, 2 metro stations from anything in Central Berlin,
Very very good hotel! Very high value for money! Facilities, room, space, cleanliness, staff courtesy ang helpfulness, perfect!
I always stay here when I'm in Berlin. It's an excellent hotel, close to Tiergarten and right on the river with excellent views. There are a few shops, cafes & restaurants in the immediate neighbourhood and U-Bahn and S-Bahn stops close by if required although the hotel is only a short taxi ride from Berlin Hauptbahnhof (less than 10 euros).
There is an excellent restaurant on the ground floor though service can sometimes be slow.
The front desk staff are very helpful and will call you a taxi on request. Taxi will be there in 3 minutes. The breakfast bar is very comprehensive. A great place to stay in Berlin; highly recommended.
My father came to visit from paris
he was very happy with the hotel
Great location ”
Staff were warm and helpful. Near nice restaurants. Easy to get around on trains, etc. however, even though rooms were cleaned everyday, toiletries were not replenished, neither coffee capsules nor towels. Cleaning lady came in one morning without knocking or ringing doorbell to check if anyone’s in the room.
Better than average ”
All in all, it was a decent hotel. The staff is super helpful and friendly. The hotel’s location is close to the airport but nothing else is in the vicinity. The standard room was clean but rather dull/dated. There was a great German restaurant in the building. It was pleasant but I don’t think we will stay there again. Smaller boutiquish hotels are more my thing.
For the cost of the hotel I would have expected a few more gratuities in the form of soaps and shampoo etc which was wholly lacking. The breakfast in the hotel restaurant was unnecessarily expensive compared to any of the many very good restaurants and carafes in the surrounding area.
Great hotel. Beautiful location next to river. Romantic ambiance”
Great hotel. AMAZING Italian restaurant within a 5 minute walk. Beds were super comfortable. Friendly and helpful staff. Very clean rooms. Very spacious bathroom which is uncommon in Europe. GREAT and fast internet service. Very accommodating to guests. We arrived early and since the room was ready, they allowed us to check in early. Public transport very close to hotel. Also close to airport. I will definitely stay there again if I return to Berlin. If I don't, I will research to see if this hotel is available in other cities as well. Great stay!! Totally recommend it.
A great base with all the comfort you need”
Nine adults and one 2-year old from my family stayed here for a long weekend to attend a family wedding, and the hotel was the perfect base... excellent room (great coffee machine), a really good breakfast and a bar that stays open till past 1 am.
The staff are super-helpful + very efficient!