when I found the problem I call to room service and then they come into my room for checking the problem but cannot fix anything until I check out.
Was not near any of the main attractions or malls. But its a good place for a quiet getaway .
A nice and quiet place to vacation”
a nice resort by the beach with big swimming pool and by the bangtao beach. A bit away from popular spots in Phuket. Problem with public transportation if traveling alone. Groups will enjoy the stay and can travel to other parts of phuket.
This hotel is big with plenty of area but a bit far from the beach with a lot of walking between pools and beach. Bang Tao is an excellent beach but is becoming busy in high season. Swimming pools are good and the hotel seems to cater for children and families rather than couples.
Just needed a night's sleep with mid-day check-in and early am check-out for a triathlon event. I didn't get to use any of the facilities nor the pool but it seemed to be right in front of the beach which would be nice.
The pool is open late and the night I was there had an in-house band. It seemed to have a pool large enough for families to enjoy.
Staff is not really flexible on late check-out and they tried to charge me extra since I had a race to do, in which I wouldn't be back until 1-2p. You would either have to pay overage, check out early, or just stay another night. The positive is they have a luggage storage room and shower room for guests to use if you have a later flight.
Wifi was not working for me.
It's OK ”
The room was quite old, they didn't provide a free wifi in room. Near the beach, you can walk down yo the beach, thay was very nice. Overall was good, quiet and cozy.
Stay here if you want to go to Bang Tao beach”
Convenient if going to Bang Tao beach but anywhere else can be considered far. Breakfast buffet is average, swimming pool is good.
If you want to get anything from the hotel stuff need to talk with general manager first.
Old and run down, only staff to speak to us were our house keeper and the pool boy, and front office if you walked by.
Pools were clean and on beach was the only plus. Breakfast was ordinary, tried for an omelette but the cook was too busy talking outside. Cleanliness of the breakfast area was poor.
Accommodation was right beside work going on. Huge place could have put us away from the work.
Very disappointed in general, couldn't wait to leave, thank goodness for a nice beach chair further down the beach.
Food and staff are aweful”
The buffet foods are always infested with flying birds and big flies. The foods are uncovered and by the time we want to eat food are cold! There are no options for beverages! Coffee and tea are prepared in a big jug! They taste so bad! The bread seection are cold, hard and stale! The marmalades and jams are in these big containers that are always infested with flies. The staff don't even bothere to scare the birds! Soem of the birds poop on the food container. It is extremely disgusting. The daily cleaning is a pain! On many occasions the cleaning staff have to be reminded many times and our room was often clean so late. We even have to ring reception so many times and nothing was ever done at all! The towels in our room were rarely changed and we were at the hotel for 8 nights,so imagine the nightmare we had to go through! I will not recommend this place.
Nice scenary and location. ”
Room old and have some old smell
It is clean but not not new