The hotel location is good, clean and value for money. WIFI is free but connection is poor. Breakfast options are limited. Surrounded by other food options but they close early because it's catered for daytime business workers.
Solid hotel and close to subway”
Location, free wifi.
Hotel is close to subway in the financial district area. Free wifi but weak signal. Breakfast options are limited.
it was a self contained flat so you can have some light meals - fantastic location
The staff were very friendly, and helpful and the apartment was great. The breakfast was quite satisfactory and the price was just right!
Generally helpful staff but reception quite dismissive when we arrived at 0900 after 14 hour flight - told to return after 1400 but did look after our luggage. Very nice apartments in attached block. No convenient bar apart from lobby. Mini-bar was locked with no ice which was inconvenient.
Terrible & very uncomportable stay!!!!!”
Not at all.
very unkind & rude service.
Specially people who work there...
Take the hotel room, not apartment (old & dated)”
Room: feels like its 20 years old
Net: FOC but unstable
Aport: 30 - 35 mins (17K peso)
Location: only selling point
A/c: no a/c or heater when needed (they provide a fan)
Lifts: give yourself 10 - 15 mins to get where u want to go (slow, might be faster to run up the stairs)
Nothing great to comment
Central location but basic ”
Close to downtown and meets basic requirements of business traveller
Room: dated and no a/c (which is required during summer)
Lifts: takes forever (give yourself 10 - 15 mins)
Toilet: Clean but looks dated
Roomed booked on 13th floor is more of apartment which kitchenete
Overall looks very dated and wouldnt come back
excellent hotel for business traveller”
perfect location, next to metro, nice neighborhood
Hotel Neruda is located at a very convenient spot in the district of Providencia, right next to the metro station 11 de Septiembre. The district is lively, full of restaurants and quite safe to walk around even at night. The staff is very friendly, although not all speak English fluently and the rooms are clean. Excellent for business travelers. Good access to Wifi. Parking underneath the hotel. A bit confusing is that the Apart hotel rooms are in the same building, with access through a side entrance.
Close to everything you could possible need”
everything you could possibly need is located well within walking distance. shops, restaurants, bars, train and bus stations, parks etc.
Basic hotel - good value - but could do better than this in Santiago. Would look for an alternate next time. Did stay in a very nice hotel for rest of week - this was supposed to be a one night short stay. Good for that.
The Apart Hotel serves its purpose. If you are in Santiago for a period of time and want access to your own mini-kitchen, then it's a good deal for the night I paid. My only complaints were that the room I was in was carpeted and the carpet was so dirty. I walked around in my bare feet for about an hour or so and couldn't go to bed without washing my feet afterwards. Needless to say, I didn't take my shoes off after that first day. The included breakfast for my stay was: a big cookie, 4 crackers, some fruit flavored yogurt, a little juice box, a little milk box, and two slice of white bread. As others have already said, I'm not sure what they were thinking when they came up with that. I also tried out the Apart Hotel Cambiaso, which, for some weird reason, is on the 4 top floors of the same building. I paid the same price but there were trade-offs: No breakfast included, no included access to gym and pool, and the linens aren't as clean/nice. But the rooms are furnished better (or simply more to my taste), the floors are wood laminate (i.e. cleaner) and the kitchen is better equipped. All in all, it's a good deal for what you get and it's in a safe neighborhood.
Comfortable stay in Santiago-Apart Hotel Neruda”
Free wifi in room and lobby,small kitchenette in room. Quiet but within 5 mins walking distance to subway stations and eateries.
Breakfast biscuits,milk, bread ,etc in room - nothing to rage about.
Room windows faces apartments too close for comfort- curtains have to be constantly drawn
Access to rooms is via side lane next to hotel or thro the lobby and corridor of the hotel altho the check in area is same as the main Hotel Neruda.
Apart Hotel Neruda is in a nice,quiet neighbourhood which is within walking distance to the subway stations as well as many eateries near it. The room I had was clean and came with a kitchenette which was good if you have some noodles or soup to make for your meals.With free wifi in room , it is a good apartment hotel room to keep in touch with the outside world, friends as well as business contacts. A value for money room overall.
Great location, good deal for the money”
The location is EXCELLENT for accessing public transportation to any section of the city, and safe for walking many blocks in all directions (before dark). Lots of neighborhood food options, an inexpensive telephone service about 2 blocks away adjacent to the shopping center; grocery stores within 3 blocks, etc.
Small rooms, difficult access not through the main lobby.
Overall, the hotel is OK and in a good location. Service was very good and helpful. The room had a bathroom and small kitchen area, but was in serious need of new carpet and wallpaper. I did not have air conditioning/heater although there was some type of machine in the room.I felt as though the hotel is in need of renovation work in the rooms. I would say that only parts of the hotel are 3-star quality, the rest being 2-star.I had no problem having a taxi on site for a ride to the airport.
Good Hotel in a Convenient Location”
Hotel has both an Apartment Hotel section and a regular hotel section, friendly and helpful reception, good continental breakfast, privacy, Apartment Hotel has a useful pantry.
Apartment Hotel serves breakfast the previous day and it has to be organized (bread toasted, etc.) by the occupant - alternative is to pay for a full breakfast at the dining hall, not a discounted rate.
The Apartment Hotel provides good facilities in the room and is conveniently located for the budget traveler who values privacy and expects only basic services from Hotel staff. It has a fairly good pantry in the room and the continental breakfast provided has to be heated up by the occupant. It could also be useful to someone planning to cook meals during their stay.
친절하고 간단한 요리를 객실에서 할수 있었던점
그릇 들과 비품들이 제대로 비치 되지 않았거나, 쓸수 없을정도의 낡은 냄비 들은 불쾌감을 줬다.
산티아고 도시의 중심에 위치해 있으며 호텔의 깨끗함이 마음에 들며, 가격에 비해 만족성은 양호 했음, 다음에도 이용할 용의가 있으며, 반드시 냄비를 지참하고 출장을 갈 예정임. 비즈니스 호텔로서 이용 가치가 높으며 간단한 요리를 객실에서 해 먹을 수 있어서 좋았슴.
중심지에 있으면서도 조용하고 주변이 깨끗하고 교통이 편리하고 전체적으로 금액대비 대 만족입니다
아침식사를 호텔방에서 해야하는게 좀 마음에 들지 않았다
빵 두조각에 우유 쥬스 요플레 뿐......
전체적으로 로비에서부터 분위기가 고급스럽고 도시중심지에 있으면서도 조용하고 전체적으로 깨끗합니다. 적극추천합니다 다음에도 또 이용할 생각입니다
Ótima localização e bom Hotel”
Nós tivemos bons dias lá. Apesar de encontrarmos um quarto com odor de cigarro pedimos que nos trocassem por outro e fomos correspondido. Staff bom, mais não ótimo, carregamos nossas próprias malas.
localização, academia, serviço de recepção, limpesa
Café da manhã, elevadores e internet - poucos computadores.
Fiquei no aparthotel e é limpo agradável, muito bem situado e um predio bonito. A entrada é um pouco suntuosa, e os preços dos serviços interno caros. Há apenas 3 computadores para os hospedes e 2 estavam quebrados e eram lentos. De resto, recomendo muito o hotel.