A brief overnight stay.
Bad conditions especially the bathroom.
Not worth the money.
Location is good
The rooms have room to improve.....
Price and service are good”
Price and service are good. The location is convenient .Easily to find the taxi
Price and service are good .But the wifi is not stable on the 3th floor.Do not choose the room nearby the street ,it will be noisy. The room is clean and quite good for the bussiness customer.
Good variety for breakfast, good taxi service and size of rooms and products in the rooms are very good such as bath robes, toiletries commie try water etc
We stayed here over Christmas and planned to relax in the spa but unfortunately this was closed during our full stay for refurbishment. This was never told to us when booking which was a big disappointment. Staff were always polite but they had no interest in talking to is when we complained about the spa been shut. The breakfast and rooms are very good although they are very dated, some of the carpets are all worn away. I wouldn't recommend this hotel to people staying in Hanoi there is definately far better available.
A cheap stay for short trip”
Cheap and clean
It is good for a budget stay. As I was there for business and out most time so I just need a clean comfortable room.
Old hotel, but front desk staff are very attentive and very willing to assist.
Not so good”
Good Friendly staff
Hotel are not as good as it should be as it is very old, i stay there only because it is more convenience to goto my working place, a lot of fashion outlet on the where the hotel is located but no much choice for food at all, if you wanna try good food you will need to travel to either Hoem Kim Lake or the Park Royal mega mall.
The Hotel is old, everything, only few staff speak good english, not a good location as you can't find good food near to this area in walking distance, breakfast is nothing special at all, room service is really not professional, if they know that you stay alone, even if you book and pay for 2 single bed, all the other half of stuff like mineral water, soaps etc will by cut to single portion. The boiling pot is also old and rusty and they have no replacement for it. Personally I might still need to stay at this hotel on my next trip due to it's location nearer to my working place but I will not recommend this hotel to anyone at all.
great for the purpose - to meet client in close ro”
clean bed / clean toilet /
We had one bad experiecne which was our fault but if Hotel had helped it could jhave been prevented. We missed flight becuase out time estimates were wrong. The taxi was fixed by hotel and the driver also delayed which resulted in this. Since Vietnamese do not speak English, be good for hotel to advice with regards timing to airport
Big room, Nive view of street, near shopping area
It was a regrettable choice of hotel”
vietnamese area of town.
the hotel is substandard, very old, the furniture is the oldest I have ever seen in a hotel, the hotel is in deperate need of refurbishing it needs an investment to attract travelers because at this point is not worth the money they charge. More suitable for students and backpackers, but it is a bit far from town which makes it less attractive to those travelers especially at that price. There are better hotels for less money right in the city.
Excellent 3 Star Hotel”
Friendly service, well spolen English, and a very clean hotel
The staff were very friendly, the hotel very clean. It benefited from a full sized public swimming pool next door. For a 3 Star I was very happy with what I received given the very cheap price of the B&B.
nice hotel. quite surroundings”
1. located near shopping area but still quiet room
Large and clean room”
Large and clean room
Unfortunately, the location at main road is noisy eventhough the balcony is covered by 2 glass doors.
Very limited choices of buffet breakfast.
Good taxi service
This is a convenient hotel located near main street to shopping, eating, clubbing, etc.
The hotel staff are very friendly especially helping hotel guests to get good taxi rate to airport.
The hotel, however, is quite basic in renovation. With so many tables and chairs permanently placed in the lobby, it appears more like a convention hall than a hotel lobby.
The main disadvantage of this hotel is the weak internet wifi signal.
The rooms in this hotel are spacious, clean and the beds comfortable. It is popular with locals holding weddings and functions on weekend, so can be crowded and the restaurant is closed off to guests although one can order room service, but certain items may not be available, like when we ordered pho on a weekend. Staff are friendly and they try to be helpful alhough the poor English language ability makes communication difficult at times. Unfortunately the hotel is not located near any local food outlets/eateries (of acceptable hygiene standard), though there are rows of small retail shops. The nearest food court we were pointed to was 10-15 minutes walk away, and it was not local fare and not cheap. We stayed here because it was near the VNCC where we had our event - as a tourist this hotel may not be the best located.
Friendly and helpful staff”
The hotel is a little far from city center but easy to get the taxi. The staff are very friendly and helpful. The buffet breakfast is good and the room is bigger than I've expected.