阿斯科特码头帕斯公寓式酒店 (Assured Ascot Quays Apartment Hotel)
阿斯科特码头帕斯公寓式酒店 (Assured Ascot Quays Apartment Hotel)
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位置
8.4
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阿斯科特码头帕斯公寓式酒店 (Assured Ascot Quays Apartment Hotel)

位置很好
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来自 327 份点评查看住客意见
8.2
/
10
超级赞 环境和清洁度
8.5
91%的住客会向亲朋好友推荐
性价比8.0
距市中心6 km
位置评分8.4
最近机场珀斯国际机场 (PER)
距机场4.6公里
91%

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8.3
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客房品质及舒适度
这家住宿好抢手!上次预订: 1小时前
尊贵套房 (Premium Suite)
尊贵套房 (Premium Suite)
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  • 客房面积:106 m²
  • 景观: 江景
  • 2张特大床
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双卧室公寓 (Two Bedroom Apartment)
双卧室公寓 (Two Bedroom Apartment)
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  • 客房面积:81 m²
  • 景观: 江景
  • 2张单人床 和 1张特大床
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三卧室公寓 (3 Bedroom Apartment)
三卧室公寓 (3 Bedroom Apartment)
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  • 客房面积:96 m²
  • 景观: 江景
  • 2张单人床 和 2张特大床
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双卧室别墅 (2-Bedroom Townhouse)
双卧室别墅 (2-Bedroom Townhouse)
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  • 客房面积:101 m²
  • 景观: 江景
  • 2张单人床
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套房 (Suite)
套房 (Suite)
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  • 客房面积:101 m²
  • 景观: 江景
  • 2张特大床
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双卧室公寓 (2 Bedroom Apartment)
双卧室公寓 (2 Bedroom Apartment)
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  • 客房面积:96 m²
  • 景观: 江景
  • 2张单人床 和 1张特大床
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单卧室水疗别墅 (1 Bedroom Spa Villa)
单卧室水疗别墅 (1 Bedroom Spa Villa)
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  • 客房面积:62 m²
  • 景观: 江景
  • 1张特大床
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单卧室公寓 (1 Bedroom Apartment)
单卧室公寓 (1 Bedroom Apartment)
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  • 客房面积:52 m²
  • 阳台/露台
  • 2张单人床 和 1张特大床
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单间 (Studio)
单间 (Studio)
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  • 客房面积:52 m²
  • 阳台/露台
  • 1张特大床
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Apartment Superior Two Bedrooms
Apartment Superior Two Bedrooms
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  • 客房面积:81 m²
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关于阿斯科特码头帕斯公寓式酒店

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位置及周边

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真实住客点评

Agoda用户点评(327份)Booking.com用户点评(864份)
8.2
/
10
环境和清洁度8.5
设施8.1
位置8.4
客房舒适度8.3
服务8.4
性价比8.0
真实的住客点评来自 Agoda
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English
简体中文
日本語
繁體中文 (台灣)
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房间类型
单间
双卧室公寓
单卧室水疗别墅
双卧室别墅
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244份真实住客点评
12345
9.2
神享受
Changqing(来自中国)
亲子家庭(婴幼儿)
双卧室公寓
入住了2晚(2017年11月)
整体不错”
位置方便,房间够大。不过有点意外这个酒店在有多个空房(同一户型)的情况下没有安排最好的给住客,直到其他原因我们被迫换了一个房间才发现他们有更好的空房(楼层 视野),转移行李花了很大精力。
点评日期: 2017年11月29日
Thank you for your review. We have 6 different apartment types available at Assured Ascot Quays, I am sorry for the inconvenience of changing rooms from the room your initial reservation had booked. We thank you for your great review, and hope to see you again in the future.
回复日期:2018年6月6日
阿斯科特码头帕斯公寓式酒店
7.0
棒棒哒
shengjun(来自中国)
亲子家庭(婴幼儿)
三卧室公寓
入住了2晚(2015年9月)
不错的酒店,离机场近,夜间到的朋友住这里合适”
房间很大,很舒适。厅也很大。出来就有湖,沿着湖边散步很舒适。
感觉不错,开车去超市也不远,门口可以免费停车。
点评日期: 2015年10月7日
10.0
神享受
LIN(来自中国)
单人
入住了1晚(2014年4月)
很赞的公寓酒店”
地理位置、房间、服务赞
点评日期: 2014年12月14日
7.6
棒棒哒
Mun(来自香港)
团队
双卧室公寓
入住了3晚(2018年8月)
Nice Hotel”
Good
点评日期: 2018年9月5日
Thank You, We look forward to welcoming your family and friends in the future, and your return again.
回复日期:2018年9月10日
阿斯科特码头帕斯公寓式酒店
7.6
棒棒哒
Mun(来自香港)
团队
双卧室公寓
入住了4晚(2018年8月)
Nice Hotel”
Apartment with daily cleaning is good
点评日期: 2018年9月5日
Thank You. staying longer is good in an apartment, as you can choose your service levels. We look forward to welcoming you or family and friends back again. Kind Regards
回复日期:2018年9月10日
阿斯科特码头帕斯公寓式酒店
3.6
Cynthia(来自澳大利亚)
单人
单卧室公寓
入住了1晚(2018年10月)
还行吧”
Unfortunately what used to be a great place to stay has now become run down with very few facilities available. The restaurant / bar is closed and dining options include a small fridge selection in the lobby or uber eats. The room I stayed in had chairs falling apart and was not very clean or maintained. Won't stay again.
点评日期: 2018年10月17日
8.8
超级赞
Sheree(来自澳大利亚)
亲子家庭(婴幼儿)
双卧室公寓
入住了1晚(2018年10月)
超级赞”
Great place to stay with the family
点评日期: 2018年10月14日
10.0
神享受
Aaron(来自新加坡)
亲子家庭(少儿)
双卧室公寓
入住了1晚(2018年10月)
Great place with full facilities”
This place was just perfect. Fully equipped kitchen, living room and bedrooms. The apartment was clean and well kept. I loved the view of the garden from the balcony. Would definitely stay here again.
点评日期: 2018年10月13日
9.6
神享受
Rob(来自新西兰)
亲子家庭(少儿)
双卧室公寓
入住了2晚(2018年10月)
Great Apartment with views to die for”
Our family of three stayed here for two nights at the end of a big week of travel. The location was handy to the city, our friends in Guildford, the rental car company and the airport. We had a 2 bdrm apt on the 5th floor overlooking the Swan River and the pool area with a balcony which was lovely, Amenities were very good as were the staff we dealt with. There were a few signs of wear and tear and the laundry area probably needs a screen but otherwise, for us, it was a perfect stay.
点评日期: 2018年10月13日
We are very glad you enjoyed your stay Rob. We look forward to seeing you again.
回复日期:2018年10月15日
阿斯科特码头帕斯公寓式酒店
6.8
不错哦
Andre(来自澳大利亚)
亲子家庭(少儿)
双卧室公寓
入住了3晚(2018年10月)
Nice venue but really let down by management”
Day 1 had a really nice 2 bed 2 bath apartment with spa bath. Had a hot water problem not able to fill spa enough to use it. Spoke to management who were happy to move us to "the same " room. Repacked everything and bags was moved for us. Returning night 2 found "the same" to be a poor finished apartment without a spa bath,bedroom aircon or bedroom TV. Trip 2 to management and again was assured I'd get the replica room to night 1 following morning. Obviously my concerns was just handballed again as next day I was given a downgrade option of a 1 bathroom apartment without a spa as the room I was promised somehow was booked out instead. Considering my family basicly lived out of suitcases till then we left a day early losing the night we paid for. Better communication and transparency we'd probably have stayed in 1st room even if not able to use spa rather than potentially packing and unpacking 3 times.
点评日期: 2018年10月8日
Hi Andre, we are very sorry for your frustrating experience. It seems there has been an issue of communication between yourself and our Duty Manager at reception, over the misunderstanding that your room required a spa. It seems things were not handled very well, to the point that an offer of a free night couldn't settle it. This is below our normal service expectations of ourselves. When maintenance issues occur, our replacement room offered was for another 2 bedroom apartment without a full understanding that you required a spa room. It seems there has been no transparency of what is available throughout your stay, and we apologise for handling your query without a full understanding. Your situation has highlighted a training requirement for us.Thank you. We do have a list of each apartment type, and configuration of each room- We are sorry staff during your stay require further training in 1. firstly better understanding your needs, and 2. offering rooms to meet those needs.
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阿斯科特码头帕斯公寓式酒店
4.0
Vanessa(来自澳大利亚)
亲子家庭(婴幼儿)
双卧室公寓
入住了2晚(2018年10月)
Just terrible”
I have never experienced a worst stay. Mold in bathrooms.tv not working.dead flowers not cleaned. Bugs in flying around in all the rooms.staff have no idea and arent interested in helping! This not a 4 star hotel!
点评日期: 2018年10月7日
Hi Vanessa,I am very sorry to read your review. I understand our staff attended to your request to fix the television, and the power cord needed pushing back in? Of course we have bug spray available from reception for guests that may have insects from open doors., unfortunately at this time of year as the weather warms up insects are on the move. We hope that our staff are eager to help guests with any issues they may have (to their ability) within their apartments. Whilst we do not offer a concierge, or 24 hour housekeeping service like the big hotels, we aim to meet high expectations in services from reception, and during housemaid services. I was sorry to read we did not meet your expectation on this occasion.
回复日期:2018年10月8日
阿斯科特码头帕斯公寓式酒店
8.0
超级赞
Pui(来自新加坡)
亲子家庭(婴幼儿)
三卧室公寓
入住了4晚(2018年9月)
Great stay in perth”
Suitable apartment for family with young children
点评日期: 2018年10月2日
We are glad your family enjoyed our apartments, We hope to see you again :)
回复日期:2018年10月8日
阿斯科特码头帕斯公寓式酒店
7.2
棒棒哒
Troy(来自澳大利亚)
团队
单间
入住了1晚(2018年7月)
double charged n ”
advertised 167 paiended up 210 and bond.
点评日期: 2018年9月28日
Hi Troy, your reservation was managed via Agoda, and booked at these rates. I'm sorry if this was unclear. Please let us know in the future if there is anything we can assist you with. Assured Ascot Quays.
回复日期:2018年10月1日
阿斯科特码头帕斯公寓式酒店
8.0
超级赞
Cheow(来自新加坡)
夫妇/情侣
单卧室公寓
入住了2晚(2018年9月)
Good Location with Free Parking”
We stayed for 2 nights. Location was good and it provided free parking. Perth City and Swan Valley was just a short drive away (15-20 minutes). Perth Airport and Belmont Forum Shopping Mall was just 10 minutes away. Overall a good base to explore Perth. Highly recommended.
点评日期: 2018年9月19日
We hope you loved your trip to Perth, and enjoyed your stay. Thank you for your great comments, and we look forward to seeing you and your family again.
回复日期:2018年9月20日
阿斯科特码头帕斯公寓式酒店
10.0
神享受
Pei(来自马来西亚)
亲子家庭(婴幼儿)
双卧室公寓
入住了1晚(2018年9月)
spacious and lovely apartment and good for family”
Very comfortable and convenient stay
点评日期: 2018年9月9日
Thank You Pei, we hope you will recommend family and friends when they travel to Australia. We love your perfect score, thank you :)
回复日期:2018年9月10日
阿斯科特码头帕斯公寓式酒店
8.0
超级赞
Su(来自新加坡)
亲子家庭(婴幼儿)
双卧室公寓
入住了2晚(2018年8月)
Reasonable price and spacious”
Near airport and Belmount forum. Free in door parking.
点评日期: 2018年8月30日
Thank you for your review, we will pass your lovely comments on to our staff. We look forward top welcoming you back again.
回复日期:2018年9月10日
阿斯科特码头帕斯公寓式酒店
7.6
棒棒哒
Marcus(来自澳大利亚)
夫妇/情侣
单间
入住了9晚(2018年8月)
棒棒哒”
No cover on the doona, asked for one as the doona had stains on it. A sheet was put underneath an on top instead. Found an ear wig walking around the bathroom Rooms closest to the highway are very noisy at night Good parking vacilities
点评日期: 2018年8月24日
We are terribly sorry it has taken time for this response. Our bedding is set up with a top sheet, and a cover sheet- and the Doona sits between the 2. This is common arrangement in Australia hotels, and allows for easy change of bedding and each items to be cleaned appropriately. (unlike covers at home that zip or button up over the doona) Unfortunately insects in Australia are common. It is simply that our hotel has landscaped gardens throughout that from time to time a harmless little creature (like the earwig in your room) may find its way under the door. Please contact reception if this occurs again, and we will come to remove/spray the insect in question. Our location has great access to the Freeway North/South, and yes, with windows/doors open you can hear the traffic noise from time to time. We are sorry if this was an inconvenience and hope you gained value from our location, and apartments as a whole. We thank you for your good review, and the time taken to review.
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阿斯科特码头帕斯公寓式酒店
10.0
神享受
Darryl(来自澳大利亚)
亲子家庭(婴幼儿)
双卧室公寓
入住了3晚(2018年7月)
Wa going toPeerth city ”
Great Accommodation The River and surrounding area was fantastic
点评日期: 2018年7月8日
Thank You Darryl, we are glad you enjoyed your stay. See you next time.
回复日期:2018年7月10日
阿斯科特码头帕斯公寓式酒店
10.0
神享受
Jacqui(来自澳大利亚)
亲子家庭(婴幼儿)
单卧室公寓
入住了2晚(2018年6月)
Stopover Bali to Adelaide”
We stopped here on our way home to Adelaide to avoid the midnight flight from Bali and received a very warm and friendly greeting. Great location - very clean and well thought out apartment with a washer and dryer so we got all our clothes washed before getting home. Less than 10mins to major shopping precinct. Great little selection of heat’n’eat foods at reception. We will be back for a longer holiday.
点评日期: 2018年6月26日
Thank You Jacqui, we appreciate your comments.
回复日期:2018年7月2日
阿斯科特码头帕斯公寓式酒店
9.6
神享受
Leah(来自澳大利亚)
团队
双卧室公寓
入住了2晚(2018年6月)
Great location and clean”
Travelling as a group of 12 we booked 3 x 2 bedroom apartments. Check in process was a little daunting as we were not fore warned about the $100 bond per room which needed to be held on a credit card... As a sporting organisation we use cash or cheque and a pre-paid visa for our activities...and had we of known about this we would have arranged something... One of.our team members graciously offered her personal card to book the $300 bond to. Upon entering rooms, they were clean and very well presented. the balcony overlooking Perth and the river was awesome. We were made aware that the rooms were not serviced over weekends which was fine by us. Returning to our room Saturday evening, we were greeted by a letter from reception stating that housekeeping had made a mistake and had started cleaning our room for the vacate clean.. Half a bottle of unused spirits were consequently tipped down the sink. The letter explained the incident and we were left with a bottle pf.red wine, a stubby of cider and a stubby of beer. As a spirit drinker this was useless to me although I appreciated the sentiment from the staff. I have since been in contact with the manager who will be organising a voucher for me to replace the discarded spirits. I was happy with this solution... Overall, a good stay, super close to our sporting venue and great rooms close to restaurants and fast food should you not wish to cook..
点评日期: 2018年6月26日
Hi Leah, We certainly appreciate your great review. Thank you for taking the time. We pride ourselves on suiting groups and families when travelling- particularly our 2 and 3 bedroom apartments. I can understand the frustration of a room bond when so many people are awaiting arrival. Please feel free to call the reception desk prior to arrival when staying again to discuss arrival procedures, as it seems not very clear on this occasion within our terms and conditions. Although human mistakes can happen with service in our industry, I am glad to see the solution and agreed outcome for the housekeeping error. I am particularly happy to see how our team has managed this situation and offered an immediate solution directly. Thank you so much for letting us know we can have confidence in our reception team solving guests problems. We will discuss this in our training. Should you or your group ever need accommodation in Perth in the future, please feel free to reach out. Thanks Again.
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阿斯科特码头帕斯公寓式酒店
12345
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